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Leadership matters in crisis-induced digital transformation: how to lead service employees effectively during the COVID-19 pandemic

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Leadership and Job Demands-Resources Theory: A Systematic Review

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Servant leadership: A meta-analytic examination of incremental contribution, moderation, and mediation

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A moderated-mediation analysis of psychological empowerment: Sustainable leadership and sustainable performance

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The interplay of green servant leadership, self‐efficacy, and intrinsic motivation in predicting employees’ pro‐environmental behavior

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The servant leadership advantage: When perceiving low differentiation in leader-member relationship quality influences team cohesion, team task performance and service OCB

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Does climate for creativity mediate the impact of servant leadership on management innovation and innovative behavior in the hotel industry?

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Impact of Servant Leadership on Performance: The Mediating Role of Affective and Cognitive Trust

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The effects of organizational and personal resources on stress, engagement, and job outcomes

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A systematic review of the servant leadership literature in management and hospitality

Bavık, A. (2019) · International Journal of Contemporary Hospitality Management · doi:10.1108/ijchm-10-2018-0788 · Cited by 214

Servant Leadership, Employee Job Crafting, and Citizenship Behaviors: A Cross-Level Investigation

Bavık, A., Bavik, Y. L., & Tang, P. M. (2017) · Cornell Hospitality Quarterly · doi:10.1177/1938965517719282 · Cited by 194

Stress in remote work: two studies testing the Demand-Control-Person model

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Servant Leadership: a Systematic Literature Review and Network Analysis

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Serving You Depletes Me? A Leader-Centric Examination of Servant Leadership Behaviors

Liao, C., Lee, H. W., Johnson, R. E., & Lin, S. (2020) · Journal of Management · doi:10.1177/0149206320906883 · Cited by 181

Servant Leadership and Innovative Work Behavior in Chinese High-Tech Firms: A Moderated Mediation Model of Meaningful Work and Job Autonomy

Cai, W.-J., Lysova, E. I., Khapova, S., & Bossink, B. (2018) · Frontiers in Psychology · doi:10.3389/fpsyg.2018.01767 · Cited by 164

The role of servant leadership in fostering inclusive organizations

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Leading the innovation: role of trust and job crafting as sequential mediators relating servant leadership and innovative work behavior

Khan, M. M., Mubarik, M. S., & Islam, T. (2020) · European Journal of Innovation Management · doi:10.1108/ejim-05-2020-0187 · Cited by 181

Test of a mediation model of psychological capital among hotel salespeople

Bouzarı, M., & Karatepe, O. M. (2017) · International Journal of Contemporary Hospitality Management · doi:10.1108/ijchm-01-2016-0022 · Cited by 161

Servant leadership and proactive customer service performance

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Servant leadership and employee innovative behaviour: exploring psychological pathways

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Servant leadership, organisational trust, and bank employee outcomes

Karatepe, O. M., Ozturk, A., & Kim, T. T. (2019) · The Service Industries Journal · doi:10.1080/02642069.2018.1464559 · Cited by 137

CEO Entrepreneurial Leadership and Performance Outcomes of Top Management Teams in Entrepreneurial Ventures: The Mediating Effects of Psychological Safety

Miao, Q., Eva, N., Newman, A., & Cooper, B. (2019) · Journal of Small Business Management · doi:10.1111/jsbm.12465 · Cited by 131

How Does Servant Leadership Foster Employees’ Voluntary Green Behavior? A Sequential Mediation Model

Ma, Y., Faraz, N. A., Ahmed, F., & Raza, A. (2020) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph17051792 · Cited by 142

Servant leadership and innovative behavior: a moderated mediation

Wang, Z., Meng, L., & Cai, S. (2019) · Journal of Managerial Psychology · doi:10.1108/jmp-11-2018-0499 · Cited by 140

Are you satisfied yet? Shared leadership, individual trust, autonomy, and satisfaction in virtual teams

Robert, L., & You, S. (2017) · Journal of the Association for Information Science and Technology · doi:10.1002/asi.23983 · Cited by 119

Understanding the motivational benefits of knowledge transfer for older and younger workers in age-diverse coworker dyads: An actor–partner interdependence model.

Burmeister, A., Wang, M., & Hirschi, A. (2019) · Journal of Applied Psychology · doi:10.1037/apl0000466 · Cited by 137

Servant Leadership: A systematic literature review—toward a model of antecedents and outcomes

Langhof, J. G., & Güldenberg, S. (2019) · German Journal of Human Resource Management Zeitschrift für Personalforschung · doi:10.1177/2397002219869903 · Cited by 155

Fostering mutual gains: Explaining the influence of high‐performance work systems and leadership on psychological health and service performance

Jo, H., Aryee, S., Hsiung, H., & Guest, D. E. (2019) · Human Resource Management Journal · doi:10.1111/1748-8583.12256 · Cited by 115

Servant leadership and employee creativity: The roles of psychological empowerment and work–family conflict

Yang, J., Gu, J., & Liu, H. (2019) · Current Psychology · doi:10.1007/s12144-019-0161-3 · Cited by 121

Explicating the Synergies of Self‐Determination Theory, Ethical Leadership, Servant Leadership, and Emotional Intelligence

Lumpkin, A., & Achen, R. M. (2018) · Journal of Leadership Studies · doi:10.1002/jls.21554 · Cited by 136

Fostering task and adaptive performance through employee well-being: The role of servant leadership

Kaltiainen, J., & Hakanen, J. (2020) · BRQ Business Research Quarterly · doi:10.1177/2340944420981599 · Cited by 159

Just the Servant: An Intersectional Critique of Servant Leadership

Liu, H. (2017) · Journal of Business Ethics · doi:10.1007/s10551-017-3633-0 · Cited by 127

Serving followers and family? A trickle-down model of how servant leadership shapes employee work performance

Stollberger, J., Heras, M. L., Rofcanın, Y., & Bosch, M. J. (2019) · Journal of Vocational Behavior · doi:10.1016/j.jvb.2019.02.003 · Cited by 113

Meta-analytic and primary investigations of the role of followers in ratings of leadership behavior in organizations

Wang, G., Van Iddekinge, C. H., Zhang, L., & Bishoff, J. (2019) · Journal of Applied Psychology · doi:10.1037/apl0000345 · Cited by 92

The Journal of Values-Based Leadership

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Determining the antecedents and outcomes of servant leadership

Amah, O. E. (2018) · Journal of General Management · doi:10.1177/0306307017749634 · Cited by 90

Basic Psychological Needs in the Work Context: A Systematic Literature Review of Diary Studies

Coxen, L., van der Vaart, L., den Broeck, A. V., & Rothmann, S. (2021) · Frontiers in Psychology · doi:10.3389/fpsyg.2021.698526 · Cited by 109

The mediating role of autonomy in the effect of pro-innovation climate and supervisor supportiveness on innovative behavior of nurses

Sönmez, B., & Yıldırım, A. (2018) · European Journal of Innovation Management · doi:10.1108/ejim-05-2018-0088 · Cited by 82

Servant leadership influencing store-level profit: The mediating effect of employee flourishing

Giolito, V. J., Liden, R. C., van Dierendonck, D., & Cheung, G. W. (2021) · Journal of Business Ethics · doi:10.1007/s10551-020-04509-1 · Cited by 87

Servant leadership as a driver of employee service performance: Test of a trickle-down model and its boundary conditions

Wang, Z., Xu, H., & Liu, Y. (2017) · Human Relations · doi:10.1177/0018726717738320 · Cited by 85

Servant leadership and engagement: a dual mediation model

Bao, Y., Li, C., & Zhao, H. (2018) · Journal of Managerial Psychology · doi:10.1108/jmp-12-2017-0435 · Cited by 80

Examining the role of fundamental psychological needs in the development of metadehumanization: A multi-population approach.

Demoulin, S., Nguyen, N., Chevallereau, T., Fontesse, S., Bastart, J., Stinglhamber, F., & Maurage, P. (2020) · British Journal of Social Psychology · doi:10.1111/bjso.12380 · Cited by 72

Serving to Help and Helping to Serve: Using Servant Leadership to Influence Beyond Supervisory Relationships

Kauppila, O., Ehrnrooth, M., Mäkelä, K., Smale, A., Sumelius, J., & Vuorenmaa, H. (2021) · Journal of Management · doi:10.1177/0149206321994173 · Cited by 98

How servant leadership affects organizational citizenship behavior: the mediating roles of perceived procedural justice and trust

Qiu, S., & Dooley, L. M. (2022) · Leadership & Organization Development Journal · doi:10.1108/lodj-04-2021-0146 · Cited by 95

A fatal flaw: Positive leadership style research creates causal illusions

Fischer, T., Dietz, J., & Antonakis, J. (2024) · The Leadership Quarterly · doi:10.1016/j.leaqua.2023.101771 · Cited by 100

Does servant leadership moderate the link between strategic human resource management on rule breaking and job satisfaction?

Adıgüzel, Z., Özçinar, M. F., & Karadal, H. (2020) · European Research on Management and Business Economics · doi:10.1016/j.iedeen.2020.04.002 · Cited by 107

Self-Determination Theory and Its Relation to Organizations

Olafsen, A. H., & Deci, E. L. (2020) · Oxford Research Encyclopedia of Psychology · doi:10.1093/acrefore/9780190236557.013.112 · Cited by 75

Public Service Motivation in a Work Group: Role of Ethical Climate and Servant Leadership

Shim, D. C., & Park, H. H. (2018) · Public Personnel Management · doi:10.1177/0091026018806013 · Cited by 85

How does servant leadership fuel employee innovative behavior? A moderated mediation framework

Zhu, C., & Zhang, F. (2019) · Asia Pacific Journal of Human Resources · doi:10.1111/1744-7941.12227 · Cited by 83

The effect of servant leadership on organisational sustainability: the parallel mediation role of creativity and psychological resilience

Batool, F., Mohammad, J., & Awang, S. R. (2021) · Leadership & Organization Development Journal · doi:10.1108/lodj-06-2021-0264 · Cited by 75

Servant leadership and follower voice: the roles of follower felt responsibility for constructive change and avoidance-approach motivation

Arain, G. A., Hameed, I., & Crawshaw, J. R. (2019) · European Journal of Work and Organizational Psychology · doi:10.1080/1359432x.2019.1609946 · Cited by 74

Does servant leadership affect work role performance via knowledge sharing and psychological empowerment?

Tripathi, D., Priyadarshi, P., Kumar, P., & Kumar, S. (2020) · VINE Journal of Information and Knowledge Management Systems · doi:10.1108/vjikms-10-2019-0159 · Cited by 85

Perceived principal's learning support and its relationships with psychological needs satisfaction, organisational commitment and change-oriented work behaviour: A Self-Determination Theory’s perspective

Lee, A. N., Nie, Y., & Bai, B. (2020) · Teaching and Teacher Education · doi:10.1016/j.tate.2020.103076 · Cited by 72

Improving the measurement of group-level constructs by optimizing between-group differentiation.

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Does Servant Leadership Control Psychological Distress in Crisis? Moderation and Mediation Mechanism

Zada, M., Zada, S., Khan, J., Saeed, I., Zhang, Y. J., Vega-Muñoz, A., & Salazar-Sepúlveda, G. (2022) · Psychology Research and Behavior Management · doi:10.2147/prbm.s354093 · Cited by 70

Roles of Shared Leadership, Autonomy, and Knowledge Sharing in Construction Project Success

Imam, H. (2021) · Journal of Construction Engineering and Management · doi:10.1061/(asce)co.1943-7862.0002084 · Cited by 67

Servant leadership and career success: the effects of career skills and proactive personality

Wang, Z., Yu, K., Xi, R., & Zhang, X. (2019) · Career Development International · doi:10.1108/cdi-03-2019-0088 · Cited by 68

Servant leadership elevates supervisor-subordinate guanxi: An investigation of psychological safety and organizational identification

Lv, W. Q., Shen, L. C., Tsai, C.-H. K., Su, C.-H. J., Kim, H. J., & Chen, M. (2021) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2021.103114 · Cited by 65

Servant Leadership in Sport for Development and Peace: A Way Forward

Peachey, J. W., & Burton, L. (2016) · Quest · doi:10.1080/00336297.2016.1165123 · Cited by 67

Intrapersonal and interpersonal need fulfillment at work: Differential antecedents and incremental validity in explaining job satisfaction and citizenship behavior

Ilieș, R., Lanaj, K., Pluut, H., & Goh, Z. W. C. (2018) · Journal of Vocational Behavior · doi:10.1016/j.jvb.2018.07.005 · Cited by 64

Impacts of real-world need satisfaction on online gamer loyalty: Perspective of self-affirmation theory

Liao, G., Pham, T. T. L., Cheng, T. C. E., & Teng, C. (2019) · Computers in Human Behavior · doi:10.1016/j.chb.2019.09.016 · Cited by 62

Positivity at the workplace

Shahid, S., & Muchiri, M. (2018) · International journal of organizational analysis · doi:10.1108/ijoa-05-2017-1167 · Cited by 67

Servant leadership and perceived employability: proactive career behaviours as mediators

Chughtai, A. A. (2019) · Leadership & Organization Development Journal · doi:10.1108/lodj-07-2018-0281 · Cited by 62

Servant Leadership, Career, and Life Satisfaction in Higher Education: a Cross-Country Study of Spain, China, and Pakistan

Latif, K. F., Mas‐Machuca, M., Marimón, F., & Sahibzada, U. F. (2020) · Applied Research in Quality of Life · doi:10.1007/s11482-019-09809-x · Cited by 58

The effect of nurse managers' servant leadership on nurses' innovative behaviors and job performances

Kul, S., & Sönmez, B. (2021) · Leadership & Organization Development Journal · doi:10.1108/lodj-07-2020-0318 · Cited by 69

Development and validation of servant leadership scale in Spanish higher education

Latif, K. F., & Marimón, F. (2019) · Leadership & Organization Development Journal · doi:10.1108/lodj-01-2019-0041 · Cited by 59

The Forest and the Trees: Investigating the Globality and Specificity of Employees’ Basic Need Satisfaction at Work

Gillet, N., Morin, A. J. S., Huart, I., Colombat, P., & Fouquereau, E. (2019) · Journal of Personality Assessment · doi:10.1080/00223891.2019.1591426 · Cited by 54

Creating strategic fit: Aligning servant leadership with organizational structure and strategy

Eva, N., Sendjaya, S., Prajogo, D., Cavanagh, A., & Robin, M. (2018) · Personnel Review · doi:10.1108/pr-03-2016-0064 · Cited by 63

Servant leaders, ethical followers? The effect of servant leadership on employee deviance

Paesen, H., Wouters, K., & Maesschalck, J. (2019) · Leadership & Organization Development Journal · doi:10.1108/lodj-01-2019-0013 · Cited by 60

Is affective commitment always good? A look at within-person effects on needs satisfaction and emotional exhaustion

Tang, W., & Vandenberghe, C. (2020) · Journal of Vocational Behavior · doi:10.1016/j.jvb.2020.103411 · Cited by 63

Facilitating Eudaimonic Well-Being in Mental Health Care Organizations: The Role of Servant Leadership and Workplace Civility Climate

der Kinderen, S., Valk, A., Khapova, S. N., & Tims, M. (2020) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph17041173 · Cited by 61

Micro-foundations for sustainable development: leadership and employee performance

Tripathi, D., Priyadarshi, P., Kumar, P., & Kumar, S. (2019) · International journal of organizational analysis · doi:10.1108/ijoa-01-2019-1622 · Cited by 57

Validation of a Short-Form Five Facet Mindfulness Questionnaire Instrument in China

Meng, Y., Mao, K., & Li, C. (2020) · Frontiers in Psychology · doi:10.3389/fpsyg.2019.03031 · Cited by 55

Servant leadership: a new perspective to explore project leadership and team effectiveness

Bilal, A., Siddiquei, A. N., Asadullah, M. A., Awan, H. M., & Asmi, F. (2020) · International journal of organizational analysis · doi:10.1108/ijoa-12-2019-1975 · Cited by 63

Linking servant leadership to positive deviant behavior: The mediating role of self‐determination theory

Brière, M., Roy, J. L., & Meïer, O. (2020) · Journal of Applied Social Psychology · doi:10.1111/jasp.12716 · Cited by 55

Explaining Age Differences in the Motivating Potential of Intergenerational Contact at Work

Burmeister, A., Hirschi, A., & Zacher, H. (2021) · Work Aging and Retirement · doi:10.1093/workar/waab002 · Cited by 56

Social Entrepreneur Servant Leadership and Social Venture Performance: How are They Related?

Kimakwa, S., Gonzalez, J. A., & Kaynak, H. (2021) · Journal of Business Ethics · doi:10.1007/s10551-021-04986-y · Cited by 58

Hospitality employees’ affective experience of shame, self-efficacy beliefs and job behaviors: The alleviating role of error tolerance

Wang, X., Guchait, P., Khoa, D. T., Paşamehmetoğlu, A., & Wen, X. (2022) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2022.103162 · Cited by 55

It’s about how employees feel! examining the impact of emotional culture on employee–organization relationships

Men, L. R., & Robinson, K. L. (2018) · Corporate Communications An International Journal · doi:10.1108/ccij-05-2018-0065 · Cited by 60

When Does Affective Organizational Commitment Lead to Job Performance?: Integration of Resource Perspective

Wang, Q., Weng, Q. D., & Jiang, Y. (2018) · Journal of Career Development · doi:10.1177/0894845318807581 · Cited by 48

The impact of servant leadership on employees attitudinal and behavioural outcomes

Brohi, N. A., Jantan, A. H., Qureshi, M. A., Jaffar, A. R. B., Ali, J., & Hamid, K. B. A. (2018) · Cogent Business & Management · doi:10.1080/23311975.2018.1542652 · Cited by 66

Servant leadership, organizational identification and turnover intention: an empirical study in hospitals

Omanwar, S., & Agrawal, R. (2021) · International journal of organizational analysis · doi:10.1108/ijoa-08-2020-2374 · Cited by 66

Enhancing innovative work behaviour: the role of servant leadership and creative self-efficacy

Jan, G., Zainal, S. R. M., & Lata, L. (2021) · On the Horizon The International Journal of Learning Futures · doi:10.1108/oth-12-2020-0044 · Cited by 55

Does “the servant as leader” translate into Chinese? A cross-cultural meta-analysis of servant leadership

Stein, A. M., Bell, C. M., & Min, Y. A. (2019) · European Journal of Work and Organizational Psychology · doi:10.1080/1359432x.2019.1703681 · Cited by 54

Servant leadership across the globe: Assessing universal and culturally contingent relevance in organizational contexts

Neubert, M. J., de Luque, M. S., Quade, M. J., & Hunter, E. M. (2021) · Journal of World Business · doi:10.1016/j.jwb.2021.101268 · Cited by 58

Tourism employee ambidexterity: The roles of servant leadership, job crafting, and perspective taking

Tuấn, L. T. (2022) · Journal of Hospitality and Tourism Management · doi:10.1016/j.jhtm.2022.02.019 · Cited by 51

Organisational justice, organisational identification and job involvement: the mediating role of psychological need satisfaction and the moderating role of person-organisation fit

Malhotra, N., Sahadev, S., & Sharom, N. Q. (2020) · The International Journal of Human Resource Management · doi:10.1080/09585192.2020.1757737 · Cited by 57

The effect of servant leadership on innovative work behavior and employee knowledge sharing in the Latvian ICT sector

Reslan, F. B., Garanti, Z., & Emeagwali, O. L. (2021) · Baltic Journal of Management · doi:10.1108/bjm-09-2020-0321 · Cited by 55

Customer journey design in omnichannel retailing: Examining the effect of autonomy-competence-relatedness in brand relationship building

Zheng, L., & Li, Y. (2024) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2024.103776 · Cited by 61

Servant Leadership, Proactive Work Behavior, and Performance Overall Rating: Testing a Multilevel Model of Moderated Mediation

González, J. A. V., Bande, B., Rio, M. D., & Jaramillo, F. (2019) · Journal of Business-to-Business Marketing · doi:10.1080/1051712x.2019.1603417 · Cited by 53

How can leaders enhance employees' psychological capital? Mediation effect of person-group and person-supervisor fit

Safavı, H. P., & Bouzarı, M. (2020) · Tourism Management Perspectives · doi:10.1016/j.tmp.2019.100626 · Cited by 44

Understanding servant leadership dimensions

Franco, M., & Antunes, A. (2020) · Nankai Business Review International · doi:10.1108/nbri-08-2019-0038 · Cited by 59

Servant leadership and mistreatment at the workplace: mediation of trust and moderation of ethical climate

Haq, I. U., Raja, U., Alam, I., Clercq, D. D., & Saleem, S. (2021) · Personnel Review · doi:10.1108/pr-04-2019-0172 · Cited by 49

How enterprise social media affordances affect employee agility: a self-determination theory perspective

Sun, Y., Zhu, M., & Jeyaraj, A. (2023) · Information Technology and People · doi:10.1108/itp-04-2022-0306 · Cited by 51

Life on mars from a Self-Determination Theory perspective: How astronauts' needs for autonomy, competence and relatedness go hand in hand with crew health and mission success - Results from HI-SEAS IV

Goemaere, S., Van Caelenberg, T., Beyers, W., Binsted, K., & Vansteenkiste, M. (2019) · Acta Astronautica · doi:10.1016/j.actaastro.2019.03.059 · Cited by 42

The effects of empowering leadership on employee adaptiveness in luxury hotel services: Evidence from a mixed-methods research

Peng, J., Yang, X., & Huan, T.-C. T. C. (2021) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2021.103113 · Cited by 42

Servant Leadership and Authentic Leadership as Job Resources for Achieving Workers’ Subjective Well-Being Among Organizations Based on Values

Ortiz-Gómez, M., Molina‐Sánchez, H., Ariza‐Montes, A., & Berjillos, A. D. L. R. (2022) · Psychology Research and Behavior Management · doi:10.2147/prbm.s371300 · Cited by 56

EXPLORING THE INTERVENING ROLE OF AUTONOMY, COMPETENCY, RELATEDNESS SATISFACTION AND PROACTIVE PERSONALITY IN THE RELATIONSHIP BETWEEN SERVANT LEADERSHIP AND JOB OUTCOMES

MUSHTAQ, N., GULZAR, S., KHAN, A. U., ILLAHI, T., & KASHEER, M. (2021) · Bulletin of Business and Economics (BBE)

How Does Servant Leadership Enhance Employee Outcomes? A Self-Determination Theory Perspective

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