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Cited by 837

The DOI matches its Crossref record; 80 of the 80 references it cites were found in a registry or an index.

Antecedents, consequences, and challenges of small and medium-sized enterprise digitalization

Eller, Robert, Alford, Philip, Kallmünzer, Andreas, Peters, Mike·2020·Journal of Business Research
DOI 10.1016/j.jbusres.2020.03.004
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Abstract

Abstract Small and medium-sized enterprises (SMEs) lag behind larger firms when it comes to digitalization. This has negative impacts on firm performance. Despite the economic importance of SMEs, little is known about the antecedents, consequences, and challenges of SME digitalization. We have set three objectives to address this knowledge gap. Drawing on the resource-based view, we first investigate the impact of three main SME resources on digitalization: information technology, employee skills, and digital strategy. Second, we assess the impact digitalization has on financial performance. We then investigate whether digitalization mediates the effect of resources on performance. The results of a survey of 193 SMEs demonstrate how digitalization can impact SME performance, with the three resources positively relating to digitalization. And in turn, digitalization significantly relates to performance, mediating the effect of information technology on performance. It however does not mediate the effect of digital strategy or employee skills on performance.

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Metadata

Authors
Eller, R., Alford, P., Kallmünzer, A., & Peters, M.
Venue
Journal of Business Research
Publisher
Elsevier BV
Published
2020-05
Volume
112
Pages
119-127
ISSN
0148-2963 (ISSN-L)
DOI
10.1016/j.jbusres.2020.03.004
OpenAlex
W3012167671
Cited by
837
References
80
FWCI
73.74
Type
journal article
Language
en
Open access
closed

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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.