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The role of information technology in the organization: a review, model, and assessment

Todd C. Dewett, Gareth R. Jones·2001·Journal of Management
DOI 10.1016/s0149-2063(01)00094-0
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Abstract

This paper reviews and extends recent scholarly and popular literature to provide a broad overview of how information technology (IT) impacts organizational characteristics and outcomes. First, based on a review of the literature, we describe two of the principal performance enhancing benefits of IT: information efficiencies and information synergies, and identify five main organizational outcomes of the application of IT that embody these benefits. We then discuss the role that IT plays in moderating the relationship between organizational characteristics including structure, size, learning, culture, and interorganizational relationships and the most strategic outcomes, organizational efficiency and innovation. Throughout we discuss the limitations and possible negative consequences of the use of IT and close by considering several key areas for future research.

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Metadata

Authors
Dewett, T. C., & Jones, G. R.
Venue
Journal of Management
Publisher
SAGE Publications
Published
2001-06
Volume
27
Issue
3
Pages
313-346
ISSN
  • 0149-2063 (ISSN-L)
  • 1557-1211
DOI
10.1016/s0149-2063(01)00094-0
OpenAlex
W2038548175
Cited by
770
References
5
FWCI
27.27
Type
journal article
Language
en
Open access
closed
Licence
journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)

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Dewett, T. C., & Jones, G. R. (2001). The role of information technology in the organization: a review, model, and assessment. Journal of Management. https://doi.org/10.1016/s0149-2063(01)00094-0

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