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Servant Leadership: A Review and Synthesis
Abstract
Servant leadership is positioned as a new field of research for leadership scholars. This review deals with the historical background of servant leadership, its key characteristics, the available measurement tools, and the results of relevant studies that have been conducted so far. An overall conceptual model of servant leadership is presented. It is argued that leaders who combine their motivation to lead with a need to serve display servant leadership. Personal characteristics and culture are positioned alongside the motivational dimension. Servant leadership is demonstrated by empowering and developing people; by expressing humility, authenticity, interpersonal acceptance, and stewardship; and by providing direction. A high-quality dyadic relationship, trust, and fairness are expected to be the most important mediating processes to encourage self-actualization, positive job attitudes, performance, and a stronger organizational focus on sustainability and corporate social responsibility.
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“Van Dierendonck (2011) synthesized 39 quantitative papers, concluding that SL's hallmarks-humility, empowerment, stewardship, and community building-predict stronger follower well-being and cooperative norms than transformational or transactional styles.”
From Servant Leadership as a Driver of Team Cohesion and Conflict Mitigation: The Mediating Role of Psychological Safety (2025) · cites this paper as Van Dierendonck (2011)
In the citing paper
“This conceptualization is frequently referenced (e.g., Pless & Maak, 2011;van Dierendonck, 2011), but its usefulness as a construct definition is limited due to defining servant leadership in terms of its outcomes rather than its behaviors.”
From Taking Stock of Moral Approaches to Leadership: An Integrative Review of Ethical, Authentic, and Servant Leadership (2019) · cites this paper as van Dierendonck, 2011
In the citing paper
“Similar to stakeholder theory (de Luque, Washburn, Waldman, & House, 2008;Freeman, 1984), servant leaders believe that serving other stakeholders benefits the organization because it leads to long-term organizational success (van Dierendonck, 2011).”
From Taking Stock of Moral Approaches to Leadership: An Integrative Review of Ethical, Authentic, and Servant Leadership (2019) · cites this paper as van Dierendonck, 2011
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Metadata
- Authors
- van Dierendonck, D.
- Affiliations
- Erasmus University,
- Venue
- Journal of Management
- Publisher
- SAGE Publications
- Published
- 2010-09-02
- Volume
- 37
- Issue
- 4
- Pages
- 1228-1261
- ISSN
- 0149-2063 (ISSN-L)
- 1557-1211
- OpenAlex
- W2107975803
- Semantic Scholar
- 0ae1a1103aa20c6d2826cfbef8291ae16ef9268b
- Cited by
- 2,218
- References
- 121
- Citations by year
- 2026: 160 · 2025: 172 · 2024: 188 · 2023: 284 · 2022: 252 · 2021: 195 · 2020: 180 · 2019: 167 · 2018: 141 · 2017: 120 · 2016: 105 · 2015: 86 · 2014: 83 · 2013: 45 · 2012: 29
- FWCI
- 76.32
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Management (publishedVersion)
- EUR Research Repository (Erasmus University Rotterdam) (publishedVersion)
- EUR Research Repository (Erasmus University Rotterdam) (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Workplace Spirituality and Leadership
- Keywords
- servant leadership, leadership motivation, organizational culture, empowerment, humility, authenticity, interpersonal acceptance, stewardship, trust, fairness, self-realization, employee attitudes, employee performance, organizational sustainability, corporate social responsibility
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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