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Cited by 127Technostress in Professional SettingsInformation Systems Theories and ImplementationStress and Burnout Research

Technostress Research: A Nurturing Ground for Measurement Pluralism?

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University of Applied Sciences Upper Austria, Fischer, Thomas, Riedl, René, University of Applied Sciences Upper Austria and University of Linz·2017·Communications of the Association for Information Systems
DOI 10.17705/1cais.04017
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Abstract

Because technostress research is multidisciplinary in nature and, therefore, benefits from insights gained from various research disciplines, we expected a high degree of measurement pluralism in technostress studies published in the information systems (IS) literature. However, because IS research mostly relies on self-report measures in general, reasons exist to also assume that technostress research has largely neglected multi-method research designs. To assess the status quo of technostress research with respect to the application of multi-method approaches, we analyzed 103 empirical studies. Specifically, we analyzed the types of data-collection methods used and the investigated components of the technostress process (person, environment, stressors, strains, and coping). The results indicate that multi-method research is more prevalent in the IS technostress literature (approximately 37% of reviewed studies) than in the general IS literature (approximately 20% as reported in previous reviews). However, our findings also show that IS technostress studies significantly rely on self-report measures. We argue that technostress research constitutes a nurturing ground for the application of multi-method approaches and multidisciplinary collaboration.

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  • Leadership is ascribed an increasingly important role in the context of technostress.

    “and technostress (Fischer and Riedl 2017;Salazar-Concha et al. 2021)”

    From Leadership and technostress: A systematic literature review (2025) · cites this paper as Fischer and Riedl 2017

    The Introduction describes technostress as an increasingly important research topic, but does not assign an increasingly important role to leadership. The Organization section discusses organizational culture and technical support; searches for leadership, supervisors, and management did not find a passage making the claimed point. Page numbers were not available in our copy. (LLM, conf=0.70)

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Authors
University of Applied Sciences Upper Austria, Fischer, T., Riedl, R., & University of Applied Sciences Upper Austria and University of Linz
Affiliations
Johannes Kepler University of Linz (AT)
Corresponding author
Fischer, Thomas
ORCID
Fischer, Thomas
Venue
Communications of the Association for Information Systems
Publisher
Association for Information Systems
Published
2017
Volume
40
Pages
375-401
ISSN
1529-3181 (ISSN-L)
DOI
10.17705/1cais.04017
OpenAlex
W2618549554
Cited by
127
References
157
Citations by year
2026: 6 · 2025: 17 · 2024: 15 · 2023: 22 · 2022: 21 · 2021: 13 · 2020: 18 · 2019: 6 · 2018: 8 · 2017: 1
FWCI
12.93
Type
journal article
Language
en
Open access
Locations
  • Communications of the Association for Information Systems (publishedVersion)
  • Journal of the Association for Information Systems (submittedVersion)
Topics
  • Social Sciences › Psychology › Social Psychology › Technostress in Professional Settings
  • Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
  • Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
Keywords
technostress, multi-method research, self-report measures, multidisciplinary collaboration, coping, information systems research

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