Cited by 150Sustainable Supply Chain ManagementService and Product InnovationEnvironmental Sustainability in Business

Configuring New Business Models for Circular Economy through Product–Service Systems

Open access
P. P. Pieroni, Marina, C. McAloone, Tim, C. A. Pigosso, Daniela·2019·Sustainability

Abstract

Product—service systems (PSSs) are often outlined as potential enablers of new business models for circular economy. However, not all business models based on product-service systems have superior circularity potential. This research demonstrates how the application of a previously developed business model configurator for circular economy can support the design and assessment of customer value, economic and resource decoupling potential for product-service system business models in practice. By applying action research in two Nordic manufacturing companies from the furniture sector, different business model concepts based on product-service systems were proposed and assessed. Results indicate positive uptake by companies regarding the usefulness of the obtained outcomes. This research identified two key findings about ‘product-service system business models for circular economy’: (i) their configuration should fulfil certain simultaneous conditions—i.e. superior customer value, economic growth, and resource decoupling potential—to contribute to circular economy; and (ii) they are often ‘niche solutions’, fulfilling specific needs and customer segments, and more likely to flourish with certain types/characteristic of products, segments or geographical locations. Lastly, a framework outlining the conditions and trade-offs for assessing the circularity potential of business models based on product-service systems is introduced as one of the key contributions.

AI snapshot

Written from the paper’s full text.

TL;DR

This paper applies a previously developed CE-Driven Business Model Configurator, embedded in a CE-Oriented Business Model Innovation process, in action research with two Nordic furniture manufacturers to design and assess product-service system business models for circular economy. It concludes that PSS business models qualify as "CE-oriented" only when they simultaneously deliver superior customer value, economic growth, and resource decoupling, and that such models tend to be niche solutions.

Key findings

  • Configuring PSS business models for CE requires fulfilling simultaneous conditions — superior customer value, economic growth, and resource decoupling potential — with trade-offs between them being inevitable; a framework outlining these conditions and trade-offs is presented as a key contribution.
  • CE-oriented PSS business models are often (but not exclusively) "niche solutions" fulfilling specific needs and customer segments, and are more likely to flourish with certain product types, segments, or geographical locations; a "Market Potential" condition was added to the superior-customer-value category as a result.
  • Resource decoupling potential was estimated at 20–45% for Ope's concept (utility indicator, due to no need to produce new products), 7–28% for Vestre's configuration 1, and 14–28% for configuration 2 (utility and longevity indicators, due to life-extension and no need to produce new products).
  • Economic assessments showed delayed breakevens: Ope's concept was profitable but had a 10-year breakeven; Vestre's configuration 1 had an acceptable pay-back of around 6 years, while configuration 2 had a delayed pay-back of around 9 years. Ope's customer value criterion was not fulfilled (perceived sacrifices exceeded benefits), leading to a redesigned concept scoped to event spaces.
  • Common barriers confirmed from prior literature included breakeven delays with negative initial cash flow for access/use-oriented PSS, customer demand for all-inclusive furniture portfolios, long usage time and technical simplicity of office furniture, and geographically widespread customers; favorable conditions included customers with short-term project work and additional services improving PSS attractiveness.

Methods

  • Action research (following Mathiassen's guidelines and a four-step cyclical process) with two small Norwegian furniture manufacturers: Ope (AR cycle A, July 2018, Stavanger) and Vestre (AR cycle B, January 2019, Oslo), selected for being Nordic furniture manufacturers intending to explore CE transformation via PSS and willing to provide access and feedback.
  • Workshops of 3–4 hours over roughly one month per company, with up to six participants including key decision-makers; the CE-Driven Business Model Configurator's four modules were applied (Modules 1–2 in the "sense" stage, Modules 3–4 in the "seize" stage), supported by tools such as the Circular Strategies Scanner, pattern cards, Customer/User Journey Map, and BM visualization frameworks.
  • Data collection comprised a researcher journal, workshop recordings, and structured evaluation questionnaires (multiple-choice and open-ended, 4-point Likert satisfaction scale) answered by participants after each workshop; data were analyzed to evaluate the process model and tool and identify improvement opportunities. The configurator's patterns were compiled from literature and retrospective analysis of more than 150 cases across six industry sectors, with approximately 35 furniture cases; in the furniture sector, 13 of 41 patterns address collaborations.

Limitations

  • Stated by the paper: the key limitations are the sample (number of companies) and time constraints for generalizing assumptions and verifying long-term success of the CE-oriented PSS business models; future empirical work is needed with a broader group of manufacturing companies in different organizational contexts and industry sectors.
  • Stated by the paper: both companies will continue experiments, so adjustments or selection of new concepts may occur (e.g., Ope decided not to focus on "event solutions" and is instead experimenting with a leasing scheme for two active customers), requiring a new round of interviews to explore the implementation stage.
  • Stated by the paper: the CE-Driven Business Model Configurator still requires further development (e.g., a more flexible/dynamic software, adjustment of the level of information in design options, refinement of the logic for suggesting pattern configurations), and in its current version is limited to six industry sectors.
  • Evident from the text: the assessment of customer value is qualitative and based on perceived benefits and sacrifices, and the resource decoupling figures are described as "potential" estimates rather than measured outcomes; the second AR cycle had as few as one company participant in workshops 2 and 3, with internal validations conducted afterward.

Model-written summary. Check it against the paper before relying on it.

Integrity signals

Registry

Crossref · 10.3390/su11133727

Cites

56 of 56 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Claims the paper makes

28 of 55 cited sources checked · 16 supported · 1 flagged · accuracy not yet measured

  • Premisecitation

    In Kwon et al. [43], less than 3% of the available configuration options (3 out of 53) for PSS business model design are related to improving resource efficiency or effectiveness.

    “For instance, in Kwon et al. [43], less than 3% of the available configuration options (3 out of 53) for PSS BMs design are related to improving resource efficiency or effectiveness.”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites [43] Kwon, M., Lee, J., and Hong, Y.S. (2019). Product-service system business modelling methodology using morphological analysis. Sustainability, 11. source

      In “Business Model Strategy Identification Using Morphological Analysis” (page not available), Kwon et al. report 69 strategies across eight business-model perspectives, not 53 available options. The claimed percentage is also inconsistent with its own figures: 3 out of 53 is about 5.7%, not less than 3%. (LLM, conf=0.90)

      Checked by a reasoning model — may be wrong.

      Experimental — accuracy not yet measured
  • Premisecitation

    Not all business models based on product-service systems have superior circularity potential.

    “However, not all business models based on product-service systems have superior circularity potential.”
    • Also stated in: § 1. Introduction · hedged
      “However, PSS-or CE-oriented approaches do not necessarily lead to a reduction in resource consumption or automatically guarantee enhanced environmental or social sustainability [3,[17][18][19][20].”
    Quote in the paperSubstantial claim1 of 3 sources checked
    • cites [3] Pieroni, M.P.P., McAloone, T.C., and Pigosso, D.C.A. (2019, January 1–3). Configuring new business models for circular economy: From patterns and design options to action. Proceedings of the 4th International Conference on New Business Models, Berlin, Germany.
    • cites [17] Kjaer, 2019, Product/Service-Systems for a Circular Economy: The Route to Decoupling Economic Growth from Resource Consumption?, J. Ind. Ecol. source
    • cites [18] Tukker, 2006, Product-services as a research field: Past, present and future. Reflections from a decade of research, J. Clean. Prod. source
  • Premisecitation

    A main challenge is transferring conceptual knowledge/learnings about PSS and circular economy to real-world practice in an effective, useful, and simple approach.

    “transferring conceptual knowledge/learnings about PSS and circular economy to the real-world practice in an effective, useful, and simple approach [9,23]”
    Quote in the paperSubstantial claim1 of 2 sources checked
    • cites [9] Pieroni, 2019, Business model innovation for circular economy and sustainability: A review of approaches, J. Clean. Prod. source

      The available passages are bibliographic metadata (the title and the section labelled “1 Finished”), not discussion of the paper’s findings. Searches for transferring PSS and circular-economy knowledge into practice, practical challenges, and the theory–practice gap found no passage addressing the claim. (LLM, conf=0.72)

      Experimental — accuracy not yet measured
    • cites [23] Pieroni, M.P.P., McAloone, T.C., and Pigosso, D.C.A. Business model innovation for circular economy: Integrating literature into a conceptual process model. Proceedings of the 22nd International Conference on Engineering Design (ICED19), Manuscript In Press.

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Premisecitation

    Building organizational capabilities for circular economy requires as much technological or product innovation as systemic value innovation with the configuration of new business models fit with circular economy principles.

    “Hence, building organizational (or even interorganizational) capabilities for CE requires as much technological or product innovation as systemic value innovation with the configuration of new business models (BM) which are fit with CE principles [8,9].”
    Quote in the paperSubstantial claim1 of 2 sources checked
    • cites [8] Schulte, 2013, New business models for a radical change in resource efficiency, Environ. Innov. Soc. Transit. source
    • cites [9] Pieroni, 2019, Business model innovation for circular economy and sustainability: A review of approaches, J. Clean. Prod. source

      The supplied passage contains only the paper’s title and byline, with no section or page containing substantive text. Searches for organizational capabilities, technological innovation, systemic value innovation, and circular business models found no passage addressing the claim, so our copy cannot verify it. (LLM, conf=0.75)

      Experimental — accuracy not yet measured
  • Premisecitation

    Developing resource-efficient and effective business models based on PSS offerings is still reported as challenging for companies.

    “Despite the availability of an increasing amount of academic content and approaches for BM innovation for CE (including PSS as a strategy) [9], developing resource-efficient and effective business models based on PSS offerings is still reported as challenging for companies [13,21,22].”
    Quote in the paperSubstantial claim1 of 3 sources checked
    • cites [13] Tukker, 2015, Product services for a resource-efficient and circular economy—A review, J. Clean. Prod. source
    • cites [21] Vezzoli, 2012, Why have ‘Sustainable Product-Service Systems’ not been widely implemented? Meeting new design challenges to achieve societal sustainability, J. Clean. Prod. source
    • cites [22] Pigosso, 2015, Supporting the Development of Environmentally Sustainable PSS by Means of the Ecodesign Maturity Model, Procedia CIRP source

      Section 3 (page not available) says that developing PSS involves business models and other cross-functional considerations that may challenge companies unfamiliar with them. It also identifies a lack of environmental considerations in PSS development practices as a possible barrier to environmentally sustainable PSS. The paper does not specifically report that developing resource-efficient and effective PSS business models remains challenging for companies generally. (LLM, conf=0.82)

      Experimental — accuracy not yet measured
  • Classified as probably not a substantial claim. 89
  • May combine two claims. 48
  • The quote only partly states this claim. 4
  • Classified as probably not a substantial claim.

    Premisecitation

    Product-service systems (PSSs) are often outlined as potential enablers of new business models for circular economy.

    “Product-service systems (PSSs) are often outlined as potential enablers of new business models for circular economy.”
    • Also stated in: § 1. Introduction · plain
      “Product-Service Systems (PSS) are often outlined as one of the potential enablers for configuring new business models for circular economy, stimulating life-extension and product take-back [10][11][12][13][14][15][16].”
    Quote in the paperSubstantial claim1 of 3 sources checked
    • cites [10] Nußholz, J. (2017). Circular Business Models: Defining a Concept and Framing an Emerging Research Field. Sustainability, 9. source
    • cites [11] Blomsma, 2018, Enabling circular strategies with different types of product/service-systems, Procedia CIRP source
    • cites [12] Lieder, 2016, Towards circular economy implementation: A comprehensive review in context of manufacturing industry, J. Clean. Prod. source
  • Classified as probably not a substantial claim.

    Premisecitation

    The purpose of the CE-Driven BM Configurator is to trigger a change of mindset towards circular economy by acting around the dynamic capabilities concept.

    “The purpose is to trigger a change of mindset towards CE by acting around the dynamic capabilities concept (individual managerial and organizational skills) [41].”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites [41] Teece, 2017, Business models and dynamic capabilities, Long Range Plann. source
  • Classified as probably not a substantial claim.

    Premisecitation

    Circular economy and product-service systems are indicated as promising approaches to improve the furniture sector.

    “CE and PSS are indicated as promising approaches to this end [34,38,39].”
    Quote in the paperSubstantial claim2 of 3 sources checked
    • cites [34] Forrest, A., Hilton, M., Ballinger, A., and Whittaker, D. (2017). Circular Economy Opportunities in the Furniture Sector, European Environmental Bureau.

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites [38] Bosch, T., Verploegen, K., Grösser, S.N., and van Rhijn, G. (2017). Sustainable Furniture that Grows with End-Users. Dynamics of Long-Life Assets, Springer International Publishing. source
    • cites [39] Besch, 2005, Product-service systems for office furniture: Barriers and opportunities on the European market, J. Clean. Prod. source
  • May combine two claims.

    Premisecitation

    A few works apply pattern-based approaches for designing business models for product-service systems, but they are still addressing circular economy superficially.

    “Although a few works apply pattern-based approaches for designing BMs for PSS [42,43], they are still addressing CE superficially.”
    Quote in the paperSubstantial claim1 of 2 sources checked
    • cites [42] Hellek, K., McAloone, T.C., Avlonitis, V., Garcia i Mateu, A., Andersen, J.B., Mougaard, K., Neugebauer, L., and Hsuan, J. (2013). PSS Tool Book: A Workbook in the PROTEUS Series, PRO-04, Technical University of Denmark (DTU).

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites [43] Kwon, M., Lee, J., and Hong, Y.S. (2019). Product-service system business modelling methodology using morphological analysis. Sustainability, 11. source
  • May combine two claims.

    Findingcitation

    Long usage time and technical simplicity of office furniture is a common barrier (AR A and B).

    “Long usage time and technical simplicity of office furniture (AR A and B) [39]”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [39] Besch, 2005, Product-service systems for office furniture: Barriers and opportunities on the European market, J. Clean. Prod. source
  • The quote only partly states this claim.

    Findingcitation

    Limited applicability in regions where customers are geographically widespread is a common barrier (AR A).

    “Applicability in regions where customers are geographically widespread (AR A) [39]”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [39] Besch, 2005, Product-service systems for office furniture: Barriers and opportunities on the European market, J. Clean. Prod. source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingcitation

    Additional services could help improve the attractiveness of the PSS scenario to lock in customers (AR A and B).

    “Additional services could help improve the attractiveness of the PSS scenario to lock in customers (AR A and B-see Tables 1 and 3) [39]”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [39] Besch, 2005, Product-service systems for office furniture: Barriers and opportunities on the European market, J. Clean. Prod. source
  • May combine two claims.

    Interpretationcitation

    The results of this research are consistent with findings of previous literature, confirming common barriers and favorable conditions for the implementation of circular economy-oriented PSS in the furniture sector.

    “The results of this research are consistent with findings of previous literature [38,39], confirming common barriers or favorable conditions for the implementation of circular economy-oriented PSS in the furniture sector.”
    Quote in the paperNot a substantial claim2 of 2 sources checked
    • cites [38] Bosch, T., Verploegen, K., Grösser, S.N., and van Rhijn, G. (2017). Sustainable Furniture that Grows with End-Users. Dynamics of Long-Life Assets, Springer International Publishing. source
    • cites [39] Besch, 2005, Product-service systems for office furniture: Barriers and opportunities on the European market, J. Clean. Prod. source
  • Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.

    Interpretationcitation

    The transition to CE through new business models is a learning process that will require more than a tool, but a holistic and systemic approach of continuous change.

    “This reinforces that the transition to CE through new business models is a learning process [67], which will require more than a tool, but a holistic and systemic approach of continuous change [9].”
    Quote in the paperNot a substantial claim2 of 2 sources checked
    • cites [67] Bocken, 2018, Experimenting with a circular business model: Lessons from eight cases, Environ. Innov. Soc. Transit. source
    • cites [9] Pieroni, 2019, Business model innovation for circular economy and sustainability: A review of approaches, J. Clean. Prod. source

      The indexed passages retrieved are bibliographic information and keywords, not discussion of the claimed transition. Searches for a learning process, a holistic and systemic approach, and continuous change found no passage in our copy that addresses those points. (LLM, conf=0.73)

      Experimental — accuracy not yet measured
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    Ope had limited experience with additional basic services for product life-cycle extension occurring in an informal and ad hoc approach.

    “Furthermore, they had limited experience with additional basic services for product life-cycle extension occurring in an informal and ad hoc approach (e.g., repair and maintenance, refurbishment services, buy-back scheme).”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingnone given

    Vestre offers outdoor furniture to allow the creation of social meeting places.

    “Vestre offers outdoor furniture to allow the creation of social meeting places.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    Ope's participants selected BM idea 1 because of lower service dependence compared with the alternatives and less complexity and effort (or time) to develop.

    “the participants reached consensus and selected 'BM idea 1' due to two criteria (company's choice): (i) lower service dependence when compared to other alternatives; (ii) less complexity and effort (or time) to develop.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    Ope's product comprises two key parts, MDF panels and plastic connectors.

    “The product comprises two key parts, MDF panels and plastic connectors.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    Although profitable (positive return on investment), the concept incurs a delayed breakeven of 10 years.

    “Although profitable (positive return on investment), the concept incurs in a delayed breakeven of 10 years.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    Vestre had no return or pro-active action with its products when they reach end-of-use or absolute end-of-life.

    “no return or 'pro-active action' with the products when they reach end-of-use or absolute end-of-life”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingnone given

    Vestre has a varied portfolio of premium products manufactured in-house and currently sold in B2B and B2G segments.

    “They have a varied portfolio of premium products manufactured in-house and currently sold in B2B and B2G (business-to-government) segments.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingnone given

    Vestre had previous knowledge about the concept of circular economy, with a higher focus on the wider scope of environmental and social sustainability.

    “Vestre also had previous knowledge about the concept of CE, with a higher focus on the wider scope of environmental and social sustainability.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingnone given

    The technology for guaranteeing the system's modularity was developed and patented by Ope and is fundamental for allowing multiple cycles of disassembly and assembly during use.

    “The technology for guaranteeing the system's modularity was developed and patented by Ope and is fundamental for allowing multiple cycles of disassembly and assembly during use.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingnone given

    Vestre is a small Norwegian company with headquarters in Oslo.

    “This action research cycle occurred during January 2019 in Vestre, which is also a small Norwegian company with headquarters in Oslo.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingown data

    The brainstorming in the first workshop produced eight business-model ideas, of which three were based on product-service systems.

    “leading to the creation of eight BM ideas that were added to the Circular Strategies Scanner, of which three were based on PSS (Table 1).”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingnone given

    Vestre's products are mainly composed of wood and stainless steel.

    “The different products are mainly composed of wood and stainless steel.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    Ope had previous knowledge about the concept of circular economy and sustainability.

    “Ope had previous knowledge about the concept of CE and sustainability.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingreasoning

    Vestre identified an opportunity to increase market share in a specific segment by providing products as services and greener solutions.

    “they identified the opportunity for increasing market share in a specific segment by providing products as services and greener solutions”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Findingown data

    Ope acknowledged challenges such as the presence of 'non-circular' components in the composition of the product, lack of formalized life-extension or end-of-life services, and no return or 'pro-active action' with the products when they reach end-of-use or absolute end-of-life.

    “They also acknowledged some challenges, such as the presence of 'non-circular' components in the composition of the product (e.g., MDF and plastics), lack of formalized life-extension or end-of-life services, no return or 'pro-active action' with the products when they reach end-of-use or absolute end-of-life.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    Ope offers dynamic and modular furniture systems, allowing the creation of working/living spaces.

    “The company offers dynamic and modular furniture systems, allowing the creation of working/living spaces.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingown data

    Ope is a small Norwegian furniture manufacturer with headquarters in Stavanger.

    “This action research cycle occurred during July 2018 in the company Ope, which is a small Norwegian furniture manufacturer with headquarters in Stavanger.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingreasoning

    Vestre provides a guarantee on materials, which highlights the importance of the reliability of their products.

    “The company provides a guarantee on materials, which highlights the importance of the reliability of their products.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    Vestre acknowledged potential difficulties with recyclability or biodegradability due to the presence of toxic materials (e.g., lacquer impregnation and coating used in galvanization).

    “potential difficulties with recyclability or biodegradability due to the presence of toxic materials (e.g., lacquer impregnation and coating used in galvanization)”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    Vestre acknowledged the need to redesign its products to facilitate disassembly or repair.

    “the need to redesign the products to facilitate disassembly or repair”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingnone given

    Ope was developing a new product for short-term events, also designed with modular technology.

    “Ope was developing a new product for short-term events, also designed with modular technology.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingnone given

    In the furniture sector, 13 out of 41 patterns in the configurator address collaborations.

    “In the furniture sector, 13 out of 41 patterns address collaborations.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    Vestre was unsure how it could apply its products' characteristics (e.g., durability) to seize new business models for circular economy.

    “Nevertheless, they were unsure about how they could apply their products' characteristics (e.g., durability) to seize new business models for CE.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    Vestre acknowledged that specific requirements from customers could potentially hinder the acceptance of circular-economy business models.

    “specific requirements from customers potentially hindering the acceptance of CE BMs”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingown data

    Even though positive, profitability of the proposed BM concept would occur in the long term, which would require capacity of investment and scalability that were not considered as feasible by Ope.

    “Moreover, even though positive, profitability would occur in the long term, which would require capacity of investment and scalability that were not considered as feasible by Ope.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingreasoning

    Although the resource decoupling potential for the proposed BM concept showed positive results, the customer value criteria were not fulfilled.

    “Although the resource decoupling potential for the proposed BM concept showed positive results, the customer value criteria were not fulfilled.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingnone given

    From a usability perspective, although enhancements were incorporated after the first AR cycle, further improvements to the configurator are required.

    “From the usability perspective, although enhancements were incorporated after the first AR, further improvements are required.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingreasoning

    For the concept, the sacrifices were considered larger than the benefits, so the criterion of superior customer value was not fulfilled.

    “As sacrifices are considered larger than benefits, this criterion was not fulfilled.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingreasoning

    Modular product design was already part of the incumbent BM, which could help avoid burden shifting.

    “However, since modular product design was already part of the incumbent BM, this could help avoid burden shifting.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingnone given

    After analyzing the assessments, Vestre discussed how to work with both models in parallel to suit different customer segments, but without cannibalizing each other.

    “After analyzing the assessments, Vestre discussed how to work with both models in parallel to suit different customer segments, but without cannibalizing each other.”
    Quote in the paperNot a substantial claim
  • The quote only partly states this claim.

    Findingnone given

    Configuration 2 presented a delayed pay-back period of around 9 years.

    “The concept presented delayed pay-back period (around 9 years).”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingreasoning

    It was not possible to capture the full circularity potential of the product: it could be used/refurbished for 10 cycles, but it reaches 2 cycles in this configuration.

    “not possible to capture the 'full circularity potential' of the product (could be used/refurbished for 10 cycles, but it is reaching 2 cycles in this configuration)”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    From previous experience and initial experiments with this type of business model, Vestre identified that reconsiderations of product design would be necessary to adapt products for easy assembly and in loco customizations.

    “Additionally, from previous experience and initial experiments with this type of business model, Vestre identified that reconsiderations of product design would be necessary to adapt products for easy assembly and in loco customizations (i.e., different urban landscape projects require adaptations in the installation procedures and slight modifications/adaptations of the products in loco).”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    From a usefulness perspective, the CE-Driven BM Configurator showed positive results, supporting the two manufacturers with fast ideation and simulation workshops that provided knowledge about CE and PSS from external sources in an interactive and focused process.

    “From a usefulness perspective, the CE-Driven BM Configurator showed positive results, supporting the manufacturers with fast ideation and simulation workshops providing knowledge about CE and PSS from external sources in an interactive and focused process.”
    Quote in the paperSubstantial claim
    • Rests on an assumption: Participants' questionnaire responses and testimonials are a valid indicator of the configurator's usefulness.
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Findingnone given

    The volume of returning products is small to justify investments in refurbishing facilities during the beginning of the implementation.

    “The volume of returning products is small to justify investments in refurbishing facilities during the beginning of the implementation.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingreasoning

    The risks for implementing configuration 2 are higher than in configuration 1, and the effort for executing the mitigation plans is also higher.

    “Moreover, the risks for implementing this configuration are higher than in configuration 1 and, likewise, the effort for executing the mitigation plans is also higher.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingreasoning

    'BM Pattern 1' was combined with a pattern entitled 'Incentivized product return for next-life sales', implying a buy-back scheme for products reaching the end-of-use but yet with the potential for further use (which could occur in six years for Vestre) in order to refurbish or remanufacture and resell them.

    “'BM Pattern 1' (Table 3) was combined with a pattern entitled 'Incentivized product return for next-life sales.'This implies implementing a buy-back scheme for products reaching the end-of-use but yet with the potential for further use (which could occur in six years for Vestre) in order to refurbish or remanufacture and resell them.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Findingreasoning

    Ope judged that the sacrifices perceived by customers with the proposed concept, i.e., the need for full-office solutions with a diversified furniture portfolio, would surpass their perception of added benefits, leading to a low perceived value.

    “Ope judged that the sacrifices perceived by the customers with the proposed concept, i.e., the need for full-office solutions with a diversified furniture portfolio, would surpass their perception of added benefits, leading to a low perceived value.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Findingnone given

    The estimated return of products and volumes of sales do not pay off the investment in refurbishing facilities and marketing campaigns required for launching this concept, i.e. the return on investment is negative in the first decade.

    “The estimated return of products and volumes of sales do not pay off investment in refurbishing facilities and marketing campaigns required for launching this concept (i.e., negative return on investment in the first decade).”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Findingnone given

    The added benefits considered for the PSS concept are lower upfront investment, more value received for money, convenience, and an environmentally conscious/compliant option for end-of-use.

    “Considered added benefits: lower upfront investment; more value received to money; convenience; environmental conscious/compliant option for end-of-use.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingreasoning

    As an alternative, Ope is experimenting with another use-oriented PSS BM concept (modular furniture systems in a leasing scheme) for two active customers.

    “As an alternative, Ope is experimenting with another use-oriented PSS BM concept (i.e., modular furniture systems in a leasing scheme) for two active customers.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    After further investigations, Ope has decided not to focus on the 'event solutions' since it would demand a complex system in terms of number of product components and add-on features to offer the expected complete solution.

    “After further investigations, for instance, Ope has decided not to focus on the 'event solutions' since it would demand a complex system in terms of number of product components and add-on features to offer the expected complete solution.”
    Quote in the paperNot a substantial claim
  • The quote only partly states this claim.

    Findingown data

    The calculation of ROI, NPV and profit margins for different contract periods and prices helped adjust a feasible price for service contracts that enables profitability comparable to the current business model in the long term.

    “This helped to adjust a feasible price for services contracts to enable comparable profitability to current BM (in the long term).”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Findingreasoning

    The CE-Driven BM Configurator still requires further development (e.g., a more flexible/dynamic software; adjustment in the level of information in the design options; refinement in the logic of suggestion of patterns configurations).

    “Lastly, the CE-Driven BM Configurator still requires further development (e.g., a more flexible/dynamic software; adjustment in the level of information in the design options; refinement in the logic of suggestion of patterns configurations).”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    Vestre's BM Concept 1 presented an acceptable pay-back period for the company (around 6 years), but estimated costs have to be reviewed after negotiation with partners.

    “The concept presented an acceptable pay-back period for the company (around 6 years), but estimated costs have to be reviewed after negotiation with partners.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Findingnone given

    The configurator is flexible in terms of customer segments, varying according to the predominance of success cases in each specific sector.

    “The configurator is flexible in terms of customers segments, varying according to the predominance of success cases in each specific sector.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingnone given

    The sacrifice considered for the PSS concept is the binding of a 10-year contract.

    “Sacrifices: binding of 10-year contract (should not be critical).”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: The binding of a 10-year contract should not be critical for customers.
  • The quote only partly states this claim.

    Findingnone given

    Results demonstrate a positive uptake by the two companies regarding the outcomes obtained from applying the process model and the CE-Driven BM Configurator.

    “Results demonstrate a positive uptake by the companies regarding the obtained outcomes.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationown data

    PSS business models for circular economy are often niche solutions, fulfilling specific needs and customer segments, and more likely to flourish with certain types/characteristic of products, segments or geographical locations.

    “they are often 'niche solutions', fulfilling specific needs and customer segments, and more likely to flourish with certain types/characteristic of products, segments or geographical locations.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationnone given

    The CE-Driven BM Configurator introduces sectorial contextualization to enable more precise and in-depth business model configurations for circular economy.

    “Introducing a sectorial contextualization to enable more precise and in-depth business model configurations for CE.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    BM idea 3 would require the development of new service-oriented capabilities related to the actual operation and users' behaviour in offices, which are not available today.

    “'BM idea 3' would require the development of new service-oriented capabilities, related to the actual operation and users' behavior in offices (e.g., ethnographical and user-centered design) not available today.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationnone given

    In the new BM concept, event participants would have the possibility of booking, using and paying-per-use (days, weeks) for full preconfigured spaces.

    “Participants of the events would have the possibility of booking, using, and paying-per-use (days, weeks) of full preconfigured spaces.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    Facilities for recycling and coalitions for collecting ocean plastics will need to be established for the concept.

    “Moreover, facilities for recycling and coalitions for collecting ocean plastics will need to be established.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    The CE-Oriented BMI Process allows a holistic approach to companies, suggesting activities from design to implementation of CE-oriented business models.

    “The process model allows a holistic approach to companies, in the sense that it suggests activities from design to implementation of CE-oriented BMs [23].”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [23] Pieroni, M.P.P., McAloone, T.C., and Pigosso, D.C.A. Business model innovation for circular economy: Integrating literature into a conceptual process model. Proceedings of the 22nd International Conference on Engineering Design (ICED19), Manuscript In Press.

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    There is one work applying the pattern-based approach for circular economy [25]; however, it is still conceptual and generic.

    “There is one work applying the pattern-based approach for CE [25]; however, it is still conceptual (i.e., lacking clarity about how the implementation of the framework could occur in practice) and generic (i.e., lacking sectorial specificity or contextualization, which is relevant for CE [26]).”
    Quote in the paperSubstantial claim0 of 2 sources checked
    • cites [25] Gold, 2019, A Review and Typology of Circular Economy Business Model Patterns, J. Ind. Ecol. source
    • cites [26] Wells, 2016, Economies of Scale Versus Small Is Beautiful, Organ. Environ. source
  • Classified as probably not a substantial claim.

    Interpretationnone given

    The CE-Driven BM Configurator facilitates the proposal of business models based on PSS and with a focus on circular economy, including patterns that address economic and resource decoupling problems/opportunities.

    “Facilitating the proposal of business models based on PSS and with a focus on CE, including patterns that address economic and resource decoupling problems/opportunities (section 3.2);”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    In the initial BM concept, after the agreed period the products would be picked up by the providers, who could facilitate reuse of the systems in nine further users/cycles before moving them back to the regional refurbishment/remanufacturing centre.

    “the products would be pick-up by the providers, who could facilitate the reuse of system(s) in other nine users/cycles before moving them back to the regional refurbishment/remanufacturing center.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based). May combine two claims.

    Interpretationnone given

    For the manufacturer, the event-spaces configuration would require less effort with logistics and facilitate scalability.

    “For the manufacturer, this configuration would require less effort with logistics and facilitate scalability.”
    • Also stated in: § 3.3.2. Action Research Cycle B · hedged
      “For the manufacturer, this configuration would require less effort with logistics and facilitate scalability.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    The CE-Driven BM Configurator seeks to incentivize more individual actors acting in the position of manufacturers to change their perspectives and way of operating and inevitably to influence others.

    “The Configurator seeks to incentivize more of those individual actors acting in the position of manufacturers to change their perspectives and way of operating and inevitably to influence others.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The CE-Oriented BMI Process allows a systemic approach that integrates four tangible and intangible perspectives for CE-oriented business model innovation.

    “Moreover, it allows a systemic approach that integrates four tangible and intangible perspectives for CE-oriented BM innovation: (i) activities and tools; (ii) business processes and sustainability performance interdependence; (iii) strategic decision-making procedures; and (iv) consideration of social traits and capabilities [23].”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [23] Pieroni, M.P.P., McAloone, T.C., and Pigosso, D.C.A. Business model innovation for circular economy: Integrating literature into a conceptual process model. Proceedings of the 22nd International Conference on Engineering Design (ICED19), Manuscript In Press.

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation

    Circular economy will require 'breaking industry recipes' and the silo/organizational-centric view.

    “CE will require 'breaking industry recipes' [46] and the silo/organizational-centric view.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [46] Matthyssens, 2006, Value innovation in business markets: Breaking the industry recipe, Ind. Mark. Manag. source
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    In the new BM concept, the systems could be used ten times before being collected and taken by the manufacturer to regional refurbishment/remanufacturing centres.

    “the systems could be used ten times before being collected and taken by the manufacturer to regional refurbishment/remanufacturing centers.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning

    The CE-Driven BM Configurator tackles the identified gaps and advances knowledge in respect to the aforementioned research.

    “The CE-Driven BM Configurator tackles those gaps and advances knowledge in respect to the aforementioned research by:”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    Collaborations with service providers or dealers will be fundamental to enable the service-delivery and marketplace capabilities required by the concept.

    “Collaborations with service providers or dealers will be fundamental to enable these capabilities.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Financing enablers are required for the concept, for instance the possibility to collaborate with existing customers for sharing risks and initial investments.

    “Lastly, financing enablers are required, for instance, the possibility to collaborate with existing customers for sharing risks and initial investments.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    Event organizers and venue owners interested in providing the solution to their customers without much effort in services would be able to request the system for their venues by paying a deposit for the initial stocks.

    “Event organizers and venue owners interested in providing this solution for their customers (i.e., event participants) without putting too much effort into services would be able to request the system for their venues by paying a deposit for the initial stocks.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    In the initial BM concept proposed by Ope, companies seeking temporary workspace or event solutions would be able to access and temporarily use the furniture by subscribing to a service package or agreeing on a rental/lease contract directly from the provider's digital platform.

    “companies (that are seeking temporary workspace or event solutions) would be able to access and temporarily use the furniture by either subscribing to a service package or agreeing on a determined rental/lease contract directly from the provider's digital platform (application).”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation

    According to recent research in circular economy, some actor in the value chain has to take the lead and start thinking about circular economy first internally, then absorb the concepts, and then influence other actors and lead the initiatives that will occur collaboratively.

    “However, according to recent research in CE [47], some actor in the value chain has to take the lead and start thinking about CE first internally, then absorb the concepts, and then influence other actors and lead the initiatives that will occur collaboratively.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [47] Perey, 2018, The place of waste: Changing business value for the circular economy, Bus. Strateg. Environ. source
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationown data

    BM idea 2 would require expanding the available furniture portfolio to provide convenient and comprehensive solutions, probably requiring collaboration with other furniture manufacturers or the creation of new product lines, and would take long-term to implement.

    “'BM idea 2' would require the expansion of the available furniture portfolio to provide convenient and comprehensive solutions for customers.This would probably require collaboration with other furniture manufacturers or the creation of new product lines, which would require long-term for implementation.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Interpretationown data

    The CE-Driven BM Configurator enables practical application and provides guidance on how to use and combine patterns along the stages of ideation, design, and evaluation of business models for circular economy, including simulation of different configurations.

    “Enabling practical application and providing guidance on how to use and combine the patterns along the stages of ideation, design, and evaluation of business models for CE, including simulation of different configurations (scenarios) (Figures 1 and 2; and section 3.2);”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Interpretationown data

    Module 4 of the configurator provides companies the opportunity to check the affinity of proposed concepts with circular-economy outcomes, so they can either improve the concept or start designing another concept.

    “provides the opportunity for companies to check the affinity of the proposed concepts with CE outcomes, so they can either improve the concept or decide to start the design/configuration of another concept.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Configuration 1 should be the target for dissemination in the case that cannibalization is inevitable, mainly taking into consideration the market representativeness of customer segments.

    “They also discussed that configuration 1 should be the target for dissemination in the case that cannibalization is inevitable, mainly taking into consideration the market representativeness of customer segments.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    Rebound with the increased demand for resources could occur either if 2nd life furniture (refurbished or remanufactured) is perceived as of inferior functionality or if it is priced lower when compared to new ones.

    “Rebound with the increased demand for resources could occur either if 2nd life furniture (refurbished or remanufactured) is perceived as of inferior functionality or if it is priced lower when compared to new ones [60].”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [60] Zink, 2017, Circular Economy Rebound, J. Ind. Ecol. source
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    By not having the upfront investment, customers (especially in the case of offices or project-based organizations) could spend these savings on other resources.

    “By not having the upfront investment, customers (especially in the case of offices or project-based organizations) could spend these savings with other resources.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    As a mitigation for the delayed pay-back period of configuration 2, the company would self-finance initial projects for strategic purposes.

    “Mitigation: the company would self-finance initial projects for strategic purposes.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning

    Although legislation is still lagging behind, environmental practices and public policies seem to be advancing, at least in the Nordic context.

    “Although legislation is still lagging behind, environmental practices and public policies seem to be advancing, at least in the Nordic context.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    The furniture needs to be designed for easy disassembly, which could have an effect on durability.

    “The furniture needs to be designed for easy disassembly.This could have an effect on durability.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    Because modular product design was already part of the incumbent business model, this could help avoid burden shifting.

    “However, since modular product design was already part of the incumbent BM, this could help avoid burden shifting.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    Venue owners could act as partners and potentially share investment and profits to offer the solution for participants.

    “It was discussed that venue owners could act as partners and potentially share investment and profits to offer the solution for participants (e.g., companies attending the events and in need of organizing their presentation stands/spaces).”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    The rebound mitigation from customers spending savings could be absent in the case of events' solutions because currently, the venue owners are not necessarily the owners of modular furniture/materials for space creation of stands.

    “Mitigation: this could be absent in the case of events' solutions because currently, the venue owners are not necessarily the owners of modular furniture/materials for space creation of stands.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationnone given

    The mitigation actions for configuration 1 would rely on establishing collaborative/strategic partnerships, as well as reviewing considerations (trade-offs) for product design and pricing strategies.

    “The mitigation actions would rely on establishing collaborative/strategic partnerships, as well as reviewing considerations (trade-offs) for product design and pricing strategies.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    One potential risk is shifting the burden to the end-of-life by substituting the current raw material MDF to ocean plastics, in case that recyclability of the latter is not possible.

    “One potential risk is shifting the burden to the end-oflife by substituting the current raw material MDF to ocean plastics, in case that recyclability of the latter is not possible.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    By not having the upfront investment, customers (especially in the case of offices or project-based organizations) could spend these savings with other resources.

    “By not having the upfront investment, customers (especially in the case of offices or project-based organizations) could spend these savings with other resources.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Study design and conductown data

    Return on investment, net present value and profit margins (including profit per asset/product) for different buy-back fees and an average of substitution were calculated, which helped to adjust a feasible price for products or services contracts to enable comparable profitability to the current BM in the long term.

    “Return on investment, net present value and profit margins (including profit per asset/product) for different buy-back fees and an average of substitution were calculated.This helped to adjust a feasible price for products or services contracts to enable comparable profitability to current BM (in the long term).”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationreasoning

    For value creation and delivery in configuration 2, beyond the new capabilities previously mentioned for configuration 1, Vestre will have to review its sales model and create standard contracts with service level agreements.

    “For value creation and delivery, beyond the new capabilities previously mentioned for configuration 1, Vestre will have to review its sales model and create standard contracts with service level agreements.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning

    Ope concluded that the evaluated BM concept could work more adequately when the new product is ready for launching, since it will be directed to events with considerably shorter use cycles and could compose synergy with the current products.

    “Based on this assessment (Table 2), Ope concluded that the evaluated BM concept could work more adequately when the new product is ready for launching, since it will be directed to events with considerably shorter use cycles (e.g., ranging from days to a couple of weeks) and could compose synergy with the current products.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    In the case of B2G, the rebound risk from customers spending savings is considered as a mitigated risk since they are already with 'limited budget for investment' upfront.

    “In the case of B2G, this is considered as a mitigated risk since they are already with 'limited budget for investment' upfront.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based). May combine two claims.

    Interpretationreasoning

    The furniture needs to be designed for easy disassembly and high durability.

    “The furniture needs to be designed for easy disassembly and high durability.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    The rebound effect could be absent in the case of events' solutions because currently the venue owners are not necessarily the owners of the modular furniture/materials for space creation of stands.

    “Mitigation: this could be absent in the case of events' solutions because currently, the venue owners are not necessarily the owners of modular furniture/materials for space creation of stands.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: Venue owners are not necessarily the owners of the modular furniture/materials used for creating stands at events.
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    One potential risk is shifting the burden to the end-of-life by substituting the current raw material MDF with ocean plastics, in case the recyclability of the latter is not possible.

    “One potential risk is shifting the burden to the end-oflife by substituting the current raw material MDF to ocean plastics, in case that recyclability of the latter is not possible.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    The systems could be used ten times before being collected and taken by the manufacturer to regional refurbishment/remanufacturing centers.

    “As in the previous concept, the systems could be used ten times before being collected and taken by the manufacturer to regional refurbishment/remanufacturing centers.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationnone given

    Building on previous research, this research advances knowledge about when (or under which conditions) PSS can lead to enhanced circularity.

    “Building on previous research, it advances knowledge about when (or under which conditions) PSS can lead to enhanced circularity.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    The key contribution of this research is consolidated in a framework to support identifying conditions for configuring 'CE-Oriented PSS business models'.

    “Connected to our first key findings, our key contribution is consolidated in a framework to support identifying conditions for configuring 'CE-Oriented PSS business models.'”
    Quote in the paperSubstantial claim
    • Rests on an assumption: Manufacturing companies planning to engage in CE through PSS need guidance on where and how to start.
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    In the furniture sector, the generated business model concepts could be applied for B2B, B2C, or B2G.

    “In the furniture sector, for instance, the generated business model concepts could be applied for B2B, B2C, or B2G.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Favorable upscaling conditions (existing infrastructure or possibility to invest in creating or accessing collection points, reverse logistics, or reprocessing facilities) can be facilitated by the correct selection of a market segment.

    “or favorable upscaling conditions (i.e., existing infrastructure or possibility to invest on creating or accessing collection points, reverse logistics, or reprocessing facilities for the products and materials) can be facilitated by the correct selection of a market segment.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationnone given

    The new capabilities required by the less-complex CE-oriented solutions would be realistic to achieve, despite already being challenging for the companies' context.

    “First, the new capabilities required by these solutions would be realistic to achieve, despite already challenging for their context.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Study design and conductnone given

    The key limitations of this research are the sample (number of companies) and time constraints for the generalization/verification of the long-term success of CE-Oriented PSS BM concepts.

    “The key limitations of this research are the sample (i.e., number of companies) and time constraints for the generalization of assumption/verification of the long-term success of CE-Oriented PSS BM concepts.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    Since the tool incorporates the learnings from the two key findings, it can help manufacturing companies focus on problem-solving for CE instead of only trying out any type of PSS concept.

    “Moreover, since the tool incorporates the learnings from the two aforementioned key findings, it can help manufacturing companies to focus on problem-solving for CE, instead of only trying out any type of PSS concept (which are not necessarily impactful for CE).”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: The configurator and the findings derived from two Nordic furniture manufacturers transfer to manufacturing companies and sectors beyond the two case companies.
  • Classified as probably not a substantial claim. May combine two claims.

    Interpretationnone given

    The configuration of CE-Oriented PSS business models involves identifying sources of structural waste in the current configurations, occurring simultaneously with new (and synergistic) customer needs, and being able to generate positive economic results for the company.

    “As exemplified in the AR cycles, the configuration of CE-Oriented PSS business models involves identifying sources of structural waste in the current configurations, occurring simultaneously to new (and synergistic) customer needs, and being able to generate positive economic results for the company.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationown data

    CE-Oriented PSS BMs are often (but not exclusively) 'niche solutions' in the sense that they fulfil very specific needs and customer segments, and are more likely to succeed with certain types of products or geographical locations.

    “Finding 2: CE-Oriented PSS BMs are often (but not exclusively) 'niche solutions' in the sense that they fulfil very specific needs and customer segments, and are more likely to succeed with certain types of products or geographical locations.”
    • Also stated in: § 5. Conclusions · hedged
      “(ii) CE-Oriented PSS BMs are often (but not exclusively) 'niche solutions' in the sense that they fulfil very specific needs and customer segments, and are more likely to succeed with certain types of products or geographical locations.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    Based on finding 2, a condition entitled 'Market Potential' was added to the category 'superior customer value', related to the existence of representativeness of a customer in terms of generated revenues (e.g., large contracts) or enough volume of several potential interested customers.

    “Based on this finding, another condition was added to the category 'superior customer value' on top of the one evaluated in the case companies.This condition, entitled 'Market Potential,' is related to the existence of representativeness of a customer in terms of generated revenues (e.g., large contracts) or enough volume of several potential interested customers.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationreasoning

    Finding 2 could be considered a consequence of finding 1, which imposes many conditions to fulfil the three expected outcomes of CE.

    “This finding could be considered a consequence of finding 1, which imposes many conditions to fulfil the three expected outcomes of CE.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Applying higher prices to avoid rebound effects could bring difficulties for the company to withstand competition.

    “One can argue that applying higher prices for avoiding rebound effects could bring difficulties for the company to withstand competition.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    A successful implementation of these less-complex concepts could work as 'steppingstones' and help convince internal or external actors that CE-oriented BMs can generate business results or additional value and are worth expanding into more sophisticated solutions.

    “Additionally, a successful implementation of these concepts could work as 'steppingstones' and help in convincing internal (e.g., sponsors and board members) or external actors (e.g., new investors, suppliers, new partners in the value chain, customers) that CE-oriented BMs can generate business results or additional value, and are worth expanding into more sophisticated solutions.”
    Quote in the paperSubstantial claim
113 of 113
  • The paper relies on this without support.

    The two Nordic furniture manufacturers are representative enough that findings about PSS business models for circular economy can be generalized to other companies.

    “By applying action research in two Nordic manufacturing companies from the furniture sector, different business model concepts based on product-service systems were proposed and assessed.”
    “This research identified two key findings about 'product-service system business models for circular economy': (i) their configuration should fulfil certain simultaneous conditions-i.e., superior customer value, economic growth, and resource decoupling potential-to contribute to circular economy; and (ii) they are often 'niche solutions', fulfilling specific needs and customer segments, and more l”
  • The paper relies on this without support.

    The CE-Driven Business Model Configurator and its patterns are valid tools for designing and assessing PSS business models for circular economy.

    “This research demonstrates how the application of a previously developed business model configurator for circular economy can support the design and assessment of customer value, economic and resource decoupling potential for product-service system business models in practice.”
  • The paper relies on this without support.

    The action research method with workshops and questionnaires can reliably evaluate the usefulness of the process model and tool.

    “Data collection methods to evaluate the application of the CE-Oriented BMI Process and the CE-Driven Business Model Configurator comprised a journal with the researcher's observations and post reflection; recordings of the workshops to enable the compilation of comments and verbal feedback; and structured evaluation questionnaires standardized for all companies and answered by the participants at”
  • The paper relies on this without support.

    The furniture sector's characteristics are relevant to the study's conclusions about PSS business models for circular economy.

    “The furniture sector was selected in this study due to its economic representativeness for the European Union (EU) and Nordic markets, the environmental challenges and potential opportunities in a CE context.”
  • The paper relies on this without support.

    Venue owners are not necessarily the owners of the modular furniture/materials used for creating stands at events.

    “currently, the venue owners are not necessarily the owners of modular furniture/materials for space creation of stands.”
  • The paper relies on this without support.

    The product could be used or refurbished for 10 cycles.

    “could be used/refurbished for 10 cycles, but it is reaching 2 cycles in this configuration”
  • The paper relies on this without support.

    Market requirements regarding the time taken for products to be returned back and made available for new contracts limit the number of use cycles the product reaches in this configuration.

    “imposed by market requirements regarding the time taken for products to be returned back and made available for new contracts”
  • The paper relies on this without support.

    Manufacturing companies planning to engage in CE through PSS need guidance on where and how to start.

    “This can benefit manufacturing companies that are planning to engage in CE through means of PSS and need to define where and how to start.”
  • The paper relies on this without support.

    The configurator and the findings derived from two Nordic furniture manufacturers transfer to manufacturing companies and sectors beyond the two case companies.

    “Moreover, since the tool incorporates the learnings from the two aforementioned key findings, it can help manufacturing companies to focus on problem-solving for CE, instead of only trying out any type of PSS concept (which are not necessarily impactful for CE).”
  • The paper relies on this without support.

    Participants' questionnaire responses and testimonials are a valid indicator of the configurator's usefulness.

    “Formal feedback provided by individual participants in questionnaires indicates their satisfaction with the obtained results, with testimonials indicating that the configurator “made the process easier” and “has clarified and confirmed many choices that have been based on assumptions earlier.””
  • The paper relies on this without support.

    The binding of a 10-year contract should not be critical for customers.

    “Sacrifices: binding of 10-year contract (should not be critical).”
11 of 11

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

Each contradiction between two passages listed here was confirmed by an independent check.

  • Three out of 53 is not less than 3%

    Minor

    Three of 53 configuration options is approximately 5.66%, not less than 3%.

    Reported 3 · recomputed 5.660377

  • Indicator-method citations do not match the reference list

    Minor

    The sentence assigns reference 59 to Azevedo and 61 to Franklin-Johnson. The reference list instead assigns them numbers 57 and 59, respectively.

  • Kwon citation points to a different author

    Minor

    The text attributes the cited work to Kwon et al., but reference 43 is by Barquet et al.

3 of 3

Cites

Flagged first, then by citations

Research works printed but not linked: 2

  1. Ritchey, T. (, January July). General Morphological Analysis: A general method for non-quantified modelling. Proceedings of the16th EURO Conference on Operational Analysis, Brussels, Belgium.
  2. Antikainen, M., Lammi, M., and Paloheimo, H. (2017, January 18–21). Creating value for consumers in CE-Tools as a service Creating value for consumers in CE-Tools as a service. Proceedings of the XXVIII ISPIM Innovation Conference—Composing the Innovation Symphony, Vienna, Austria.

Cited by

Sorted by citations

Authors
P. P. Pieroni, M., C. McAloone, T., & C. A. Pigosso, D.
Affiliations
Technical University of Denmark (DTU), Department of Mechanical Engineering, Nils Koppels Allé 404, DK-2800 Kgs. Lyngby, Denmark
Venue
Sustainability
Publisher
MDPI AG
Published
2019-07-08
Volume
11
Issue
13
Pages
3727
ISSN
2071-1050 (ISSN-L)
OpenAlex
W2955607550
Cited by
150
References
55
Citations by year
2026: 21 · 2025: 18 · 2024: 21 · 2023: 24 · 2022: 29 · 2021: 16 · 2020: 17 · 2019: 4
FWCI
25.34
Type
journal article
Language
en
Open access
Locations
  • Sustainability (publishedVersion, cc-by)
  • RePEc: Research Papers in Economics (submittedVersion)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
  • Technical University of Denmark, DTU Orbit (Technical University of Denmark, DTU) (submittedVersion, other-oa)
Funders
  • NordForsk (83144)
  • Nordic Innovation (83144)
  • Nordic Energy Research (83144)
Topics
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Sustainable Supply Chain Management
  • Social Sciences › Business, Management and Accounting › Marketing › Service and Product Innovation
  • Social Sciences › Business, Management and Accounting › Marketing › Environmental Sustainability in Business
Keywords
product-service systems, circular economy, business model configuration, customer value, economic decoupling, resource decoupling, furniture industry, resource efficiency

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Claims read by deepseek-v4.1-flash under definition version 3 (extract-v3) on 2026-10-18.

Classified by jev-1.13-20260917 (gold-guideline-v0.2) on 2026-10-18.

Cited sources are checked by gpt-6-sol.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

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