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Trust as a mediator of the relationship between organizational justice and work outcomes: test of a social exchange model

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Aryee, Samuel, Budhwar, Pawan S., Chen, Zhen Xiong·2002·Journal of Organizational Behavior

Abstract

Data obtained from full‐time employees of a public sector organization in India were used to test a social exchange model of employee work attitudes and behaviors. LISREL results revealed that whereas the three organizational justice dimensions (distributive, procedural and interactional) were related to trust in organization only interactional justice was related to trust in supervisor. The results further revealed that relative to the hypothesized fully mediated model a partially mediated model better fitted the data. Trust in organization partially mediated the relationship between distributive and procedural justice and the work attitudes of job satisfaction, turnover intentions, and organizational commitment but fully mediated the relationship between interactional justice and these work attitudes. In contrast, trust in supervisor fully mediated the relationship between interactional justice and the work behaviors of task performance and the individually‐ and organizationally‐oriented dimensions of citizenship behavior. Copyright © 2002 John Wiley & Sons, Ltd.

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Metadata

Authors
Aryee, S., Budhwar, P. S., & Chen, Z. X.
Venue
Journal of Organizational Behavior
Publisher
Wiley
Published
2002-03
Volume
23
Issue
3
Pages
267-285
ISSN
  • 0894-3796 (ISSN-L)
  • 1099-1379
OpenAlex
W2072525628
Cited by
1,703
References
16
FWCI
34.25
Type
journal article
Language
en
Open access
bronze

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CoChat. (2026). Citation check: Trust as a mediator of the relationship between organizational justice and work outcomes: test of a social exchange model. https://app.cochat.ai/papers/10.1002/job.138
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Aryee, S., Budhwar, P. S., & Chen, Z. X. (2002). Trust as a mediator of the relationship between organizational justice and work outcomes: test of a social exchange model. Journal of Organizational Behavior. https://doi.org/10.1002/job.138

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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.