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IT competency and firm performance: is organizational learning a missing link?

Tippins, Michael J., Sohi, Ravipreet S.·2003·Strategic Management Journal

Abstract

Many companies have developed strategies that include investing heavily in information technology (IT) in order to enhance their performance. Yet, this investment pays off for some companies but not others. This study proposes that organization learning plays a significant role in determining the outcomes of IT. Drawing from resource theory and IT literature, the authors develop the concept of IT competency. Using structural equations modeling with data collected from managers in 271 manufacturing firms, they show that organizational learning plays a significant role in mediating the effects of IT competency on firm performance. Copyright © 2003 John Wiley & Sons, Ltd.

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Metadata

Authors
Tippins, M. J., & Sohi, R. S.
Venue
Strategic Management Journal
Publisher
Wiley
Published
2003-06-26
Volume
24
Issue
8
Pages
745-761
ISSN
  • 0143-2095 (ISSN-L)
  • 1097-0266
OpenAlex
W2117617013
Cited by
1,790
References
9
FWCI
96.28
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: IT competency and firm performance: is organizational learning a missing link? https://app.cochat.ai/papers/10.1002/smj.337
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Tippins, M. J., & Sohi, R. S. (2003). IT competency and firm performance: is organizational learning a missing link? Strategic Management Journal. https://doi.org/10.1002/smj.337

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Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.