Conditions for intuitive expertise: A failure to disagree.
Abstract
This article reports on an effort to explore the differences between two approaches to intuition and expertise that are often viewed as conflicting: heuristics and biases (HB) and naturalistic decision making (NDM). Starting from the obvious fact that professional intuition is sometimes marvelous and sometimes flawed, the authors attempt to map the boundary conditions that separate true intuitive skill from overconfident and biased impressions. They conclude that evaluating the likely quality of an intuitive judgment requires an assessment of the predictability of the environment in which the judgment is made and of the individual's opportunity to learn the regularities of that environment. Subjective experience is not a reliable indicator of judgment accuracy.
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There is no subjective marker that distinguishes correct reasoning processes from erroneous ones.
“There is also no subjective marker that distinguishes correct reasoning processes from erroneous ones (Kahneman and Klein, 2009).”
From Human- versus Artificial Intelligence (2021) · cites this paper as Kahneman and Klein, 2009
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“They propose that expert decision-makers overcome difficult conditions by using prior experience when deciding in a faster and more intuitive fashion, making good decisions without comparing options (Kahneman & Klein, 2009; Roberts & Cole, 2018).”
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- Authors
- Kahneman, D., & Klein, G.
- Affiliations
- Princeton University (US)
- Applied Research Associates (United States) (US)
- ORCID
- Klein, Gary
- Venue
- American Psychologist
- Published
- 2009
- Volume
- 64
- Issue
- 6
- Pages
- 515-526
- ISSN
- 0003-066X (ISSN-L)
- 1935-990X
- OpenAlex
- W2140543255
- Cited by
- 2,443
- References
- 66
- Citations by year
- 2026: 169 · 2025: 173 · 2024: 178 · 2023: 178 · 2022: 215 · 2021: 168 · 2020: 199 · 2019: 180 · 2018: 145 · 2017: 119 · 2016: 126 · 2015: 139 · 2014: 153 · 2013: 113 · 2012: 95
- FWCI
- 37.95
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- American Psychologist (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Social Sciences › Decision Sciences › General Decision Sciences › Decision-Making and Behavioral Economics
- Health Sciences › Medicine › Family Practice › Clinical Reasoning and Diagnostic Skills
- Social Sciences › Psychology › Developmental and Educational Psychology › Sport Psychology and Performance
- Keywords
- professional intuition, heuristics and biases, naturalistic decision making, overconfidence, judgment accuracy, environmental predictability, subjective experience
- MeSH terms
- Algorithms, Choice Behavior, Decision Making, Humans, Judgment, Prejudice, Intuition, Recognition, Psychology
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