Cited by 438AI and HR TechnologiesEmployer Branding and e-HRMHuman Resource and Talent Management

The DOI matches its Crossref record; 103 of the 111 references it cites were found in a registry or an index; 4 of the 49 sources its claims cite were checked for support.

Conceptualising the future of HRM and technology research

Open access
Bondarouk, Tanya, Brewster, Chris·2016·The International Journal of Human Resource Management

Abstract

This paper examines the role of information technology (IT) directly on one central aspect of work in the twenty-first century, its impact on HRM itself. We use the long-established ‘Harvard’ model of HRM, offering a more contextualised view of HRM, a more expansive view of stakeholders, and a wider and more long-term approach to outcomes. Applying those principles to the literature on IT and HRM helps us clarify both the advantages and disadvantages to different stakeholders of the intersection between HRM and technology. We show that rapid technological developments offer a new, smart, digital context for HRM practices with the better quality HRM data and enabling a strong HRM ownership by all stakeholders. At the same time, we see a tension in HRM responsibilities between HRM professionals and organizational members who are not directly assigned HRM tasks but are the subject of them. On the basis of that analysis we offer suggestions for future research.

Overview

AI snapshot

Written from the paper’s full text.

TL;DR

This conceptual paper applies the Harvard HRM model’s neglected “outer boxes”—context, multiple stakeholders, and long-term outcomes—to the HRM/technology interface. It argues that e-HRM research must move beyond narrow efficiency and shareholder assumptions to study contextual enactment, stakeholder tensions, and long-term consequences.

Key findings

  • The paper argues that rapid technological developments offer a “smart, digital context” for HRM with better-quality HRM data and enable strong HRM ownership by all stakeholders, but also create tension in HRM responsibilities between HRM professionals and organizational members who are not directly assigned HRM tasks.
  • e-HRM research shows contradictory organizational realities: adoption sometimes creates benefits (cost savings, efficiency, flexible services, employee participation), while other cases show negative results (work stress, more HRM administration, disappointments with technological properties); the paper attributes much variation to insufficient attention to context.
  • The paper calls for future e-HRM research to address context, multiple stakeholders, and long-term outcomes, using plural lenses including political, behavioural, institutional, economic, sociological, design, and cultural.
  • It cites an expectation that on-call, part-time, self-employed and other contingent employment forms will grow by up to 25% by 2020 (Van der Ploeg & Vermeend, 2014), and discusses risks such as distancing, work intensification, and redundancy.

Methods

  • Conceptual paper; no empirical sample or data collection. It draws on the Beer et al. (1984) Harvard model of HRM and existing literature on IT and e-HRM.
  • The analysis applies the Harvard model’s context, multiple stakeholder, and long-term outcome dimensions to the HRM/technology interface and derives a future research agenda.
  • The paper explicitly excludes discussions of e-work in general, the impact of information technology on jobs, recent developments in smart industries, and work relations.

Limitations

  • The paper does not state a formal limitations section. As a conceptual paper, it presents no empirical data, sample, or hypothesis tests; its claims and research agenda are not empirically tested here (evident from the text).
  • The paper itself notes limitations in the e-HRM field: e-HRM remains seriously under-theorised; much research is case-study based in firms where e-HRM has been introduced or where it is believed successful; the geographical spread of studies is limited; there is less research on e-HRM’s impact on employees; and the long-term impact of HRM on business has not featured heavily in research.
  • It also notes that the effects of advanced e-HRM and increased ownership of HRM data are difficult to foresee.

Model-written summary. Check it against the paper before relying on it.

Integrity signals

Registry

Crossref · 10.1080/09585192.2016.1232296

Cites

103 of 103 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Verification

Claims the paper makes

43 Own interpretation · 16 No full text of the sources · 15 Sources not found · 15 No basis given · 3 Partly supported · 1 Couldn’t confirm · 1 Not checked yet · accuracy not yet measured

Verify all 1 references — free account
  • It may state two separate claims as one. 29
  • Probably not a substantial claim. 57
  • The quote only partly states this claim. 1
70 of 70
  • The authors state this as an assumption.

    The future of HRM is to become 'smart', i.e. to enable and be enabled by digitisation and support and be supported through interconnectedness.

    “It is logical to assume that the future of HRM is also to become 'smart', i.e. to enable and be enabled by digitisation and support and be supported through interconnectedness.”
  • The paper relies on this without support.

    Traditionally, e-HRM usage is directly related to job tasks only for HRM professionals; line managers and employees are expected to use e-HRM for reasons other than direct job-related outcomes and not often.

    “It is only for HRM professionals that e-HRM usage is traditionally directly related to their job tasks; line managers and employees are expected to use e-HRM for reasons other than direct job-related outcomes: they will not be expected to use e-HRM that often.”
  • The paper relies on this without support.

    Tasks such as recording a new home address, bank account, or family status, terminating a work contract, or changing working hours will be rare for employees.

    “Tasks such as recording a new home address, bank account, or family status, terminating a work contract, or changing working hours will be rare for employee.”
  • The paper relies on this without support.

    Multi-national corporations tend to introduce e-HRM in an attempt to standardise HRM practices across borders.

    “Multi-national corporations tend to introduce e-HRM in an attempt to standardise HRM practices across borders.”
4 of 4

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

Each contradiction between two passages listed here was confirmed by an independent check.

1 of 1

Citations

Cites

Show all 111 references

Research works printed but not linked: 18

  1. 10.1111/apps.2000.49.issue-1 · DOI
  2. 10.1002/hrm.2015.54.issue-3 · DOI
  3. Bondarouk, T. (2014). Orchestrating electronic HRM. Enschede: Twente University Press.
  4. 10.1002/hrm.2015.54.issue-4 · DOI
  5. Brewster, C., & Mayrhofer, W. (Eds.). (2012). Handbook of research on comparative HRM. Cheltenham: Edward Elgar.
  6. 10.1111/jsbm.2006.44.issue-3 · DOI
  7. 10.1111/joms.1987.24.issue-5 · DOI
  8. 10.1002/hrm.2015.54.issue-3 · DOI
  9. 10.1111/ijmr.2010.12.issue-1 · DOI
  10. Looise J. C. (2015 November) The role of government and regulation in HRM. A historical perspective. Proceedings of the 9th International Conference of the Dutch HRM Network Utrecht.
  11. 10.1111/peps.2008.61.issue-3 · DOI
  12. 10.1111/hrmj.2003.13.issue-3 · DOI
  13. 10.1002/hrm.v52.1 · DOI
  14. Sparrow, P., & Brewster, C. (2012). Reuters: Human resource management in global perspective. Chapter 29. In A. Dundon & A. Wilkinson (Eds.), Case studies in global management (pp. 261–270). Victria: Tilde University Press.
  15. Stout, L. (2012). The shareholder value myth: How putting shareholders first harms investors, corporations and the general public. San Francisco, CA: Barrett-Koehler.
  16. 10.1002/hrm.v51.6 · DOI
  17. 10.1111/ijmr.2012.14.issue-4 · DOI
  18. Van der Ploeg, R., & Vermeend, W. (2014). Arbeidsmarkt niet voorbereid op de toekomst [Labour market is not ready yet for the future]. De Financiële Telegraaf. Retrieved July 14, 2014.

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Metadata

Authors
Bondarouk, T., & Brewster, C.
Affiliations
  • University of Twente (NL)
  • Iscte – Instituto Universitário de Lisboa (PT)
Corresponding author
Bondarouk, Tanya
Venue
The International Journal of Human Resource Management
Published
2016-09-30
Volume
27
Issue
21
Pages
2652-2671
ISSN
  • 0958-5192 (ISSN-L)
  • 1466-4399
OpenAlex
W2524229565
Cited by
438
References
111
Citations by year
2026: 115 · 2025: 87 · 2024: 50 · 2023: 53 · 2022: 42 · 2021: 36 · 2020: 17 · 2019: 22 · 2018: 13 · 2017: 3
FWCI
24.53
Type
journal article
Language
en
Open access
Locations
  • The International Journal of Human Resource Management (publishedVersion, cc-by-nc-nd)
  • University of Twente Research Information (publishedVersion, other-oa)
  • RePEc: Research Papers in Economics (submittedVersion)
  • Osuva (University of Vaasa) (submittedVersion, cc-by-nc-nd)
  • Repositório do ISCTE-IUL (submittedVersion, other-oa)
  • University of Twente Research Information (submittedVersion, other-oa)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › AI and HR Technologies
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employer Branding and e-HRM
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Human Resource and Talent Management
Keywords
information technology, human resource management, stakeholders, digital HRM, HR professionals, organizational members, future research directions

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