Cited by 310Social and Intergroup PsychologyCultural Competency in Health CareRacial and Ethnic Identity Research

Why do providers contribute to disparities and what can be done about it?

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Burgess, Diana J., Fu, Steven S., Ryn, Michelle·2004·Journal of General Internal Medicine

Abstract

This paper applies social cognition research to understanding and ameliorating the provider contribution to racial/ethnic disparities in health care. We discuss how fundamental cognitive mechanisms such as automatic, unconscious processes (e.g., stereotyping) can help explain provider bias. Even well-intentioned providers who are motivated to be nonprejudiced may stereotype racial/ethnic minority members, particularly under conditions of that diminish cognitive capacity. These conditions-time pressure, fatigue, and information overload-are frequently found in health care settings. We conclude with implications of the social-cognitive perspective for developing interventions to reduce provider bias.

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Crossref · 10.1111/j.1525-1497.2004.30227.x

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  • The biases of one participant may trigger the biases of the other, magnifying the first participant's biased responses and leading to a snowball effect.

    “the biases of one participant may trigger the biases of the other, magnifying the first participant’s biased responses and leading to a snowball effects [56].”
  • Health care providers hold stereotypes based on patient race, class, sex, and other characteristics that influence their interpretation of behaviors and symptoms and their clinical decisions.

    “There is significant evidence that (1) health care providers hold stereotypes—based on patient race, class, sex, and other characteristics4–17—that influence their interpretation of behaviors and symptoms, and their clinical decisions17–25”

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Authors
Burgess, D. J., Fu, S. S., & Ryn, M.
Affiliations
  • University of Minnesota (US)
  • Minneapolis VA Health Care System (US)
Corresponding author
Burgess, Diana J.
Venue
Journal of General Internal Medicine
Published
2004-11
Volume
19
Issue
11
Pages
1154-1159
ISSN
  • 0884-8734 (ISSN-L)
  • 1525-1497
OpenAlex
W2080008930
Cited by
310
References
103
Citations by year
2026: 2 · 2025: 9 · 2024: 11 · 2023: 17 · 2022: 15 · 2021: 18 · 2020: 16 · 2019: 16 · 2018: 17 · 2017: 17 · 2016: 14 · 2015: 15 · 2014: 25 · 2013: 15 · 2012: 13
FWCI
43.09
Type
journal article
Language
en
Open access
Locations
  • Journal of General Internal Medicine (publishedVersion)
  • Europe PMC (PubMed Central) (publishedVersion)
  • PubMed Central (publishedVersion)
  • PubMed (publishedVersion)
  • DigitalGeorgetown (Georgetown University Library) (submittedVersion)
Topics
  • Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
  • Social Sciences › Sociology and Political Science › Cultural Competency in Health Care
  • Social Sciences › Sociology and Political Science › Racial and Ethnic Identity Research
Keywords
racial and ethnic disparities, provider bias, stereotyping, implicit bias, social cognition, health care disparities, cognitive ability, time pressure, information overload, bias reduction interventions
MeSH terms
Black or African American, Delivery of Health Care, Health Services Research, Humans, Practice Patterns, Physicians', Prejudice, Socioeconomic Factors, Stereotyping, White People

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