Student or educator? Sign up with your school email and get 6 months of Pro free.
CoChat
Sign Up
Cited by 1,667

The DOI matches its Crossref record; 14 of the 14 references it cites were found in a registry or an index.

Personal Computing Acceptance Factors in Small Firms: A Structural Equation Model1

Igbaria, Magid, Zinatelli, Nancy, Cragg, Paul, Cavaye, Angele L.M.·1997·MIS Quarterly
DOI 10.2307/249498
Open this paper in CoChat — free account

Abstract

This study draws upon the technology acceptance model as the theoretical basis and empirical findings for a pragmatic explanation of key factors affecting personal computing acceptance in small firms. The study uses results from a survey of 358 users in small firms in New Zealand to test a structural model examining the hypothesized relationships among the following constructs: intraorganizational factors, extraorganizational factors, perceived ease of use, perceived usefulness, and personal computing acceptance (i.e., system usage). The findings indicate that perceived ease of use is a dominant factor in explaining perceived usefulness and system usage, and that perceived usefulness has a strong effect on system usage. The results also indicate that exogenous variables influence both perceived ease of use and perceived usefulness, particularly management support and external support. Inconsistent with prior research in large firms, relatively little support was found for the influence of both internal support and Internal training. Implications for the acceptance of personal computing and future research on personal computing acceptance in small firms are discussed.

Overview

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.2307/249498

Cites

14 of 14 references verified0 citation errors · 0 not checkable

Statistics

Verification

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Citations

Cites

Show all 14 references

Research works printed but not linked: 69

  1. Abdul-Gader, 1992, End-User Computing Success Factors: Further Evidence from a Developing Nation, Journal of End User Computing, 4, 4, 10.4018/joeuc.1992070101 · doi:10.4018/joeuc.1992070101
  2. Adams, 1992, Perceived Usefulness, Ease of Use, and Usage of Information Technology: A Replication, MIS Quarterly, 16, 227, 10.2307/249577 · DOI · Paper page
  3. Alwin, 1975, Decomposition of Effects in Path Analysis, American Sociological Review, 40, 37, 10.2307/2094445 · DOI · Paper page
  4. Amoroso, 1988, Organizational Issues of End- User Computing, Database, 19, 49
  5. Amoroso, 1991, Testing a Causal Model of End-User Application Effectiveness, Journal of Management Information Systems, 8, 63, 10.1080/07421222.1991.11517911 · DOI
  6. Bergeron, 1988, The Management of End-User Environment: An Empirical Investigation, Information & Management, 14, 107, 10.1016/0378-7206(88)90001-8 · doi:10.1016/0378-7206(88)90001-8
  7. Bergeron, 1990, Investigating the Support Role of the Information Center, MIS Quarterly, 14, 247, 10.2307/248887 · DOI
  8. Blair, 1987, Cognitive Process Used by Survey Respondents to Answer Behavioral Frequency Questions, Journal of Consumer Research, 14, 280, 10.1086/209112 · DOI · Paper page
  9. Bollard, 1984, The Economic Importance of Small Business, Management, 31, 75
  10. BusinessWeek, 1994, Mom and Pop Go High Tech, Special Report, 82
  11. Buyukkurt, 1993, An Investigation of Factors Contributing to Satisfaction with End-User Computing Process, Canadian Journal of Administrative Sciences, 10, 212, 10.1111/j.1936-4490.1993.tb00029.x · DOI
  12. Cerveny, 1986, Implementation and Structural Variables, Information & Management, 11, 191, 10.1016/0378-7206(86)90004-2 · DOI
  13. Cheney, 1982, Organizational Characteristics and Information Systems Success: An Extrapolation Investigation, Academy of Management Journal, 25, 170, 10.2307/256032 · DOI · Paper page
  14. Cragg, 1993, Small-Firm Computing: Motivators and Inhibitors, MIS Quarterly, 17, 47, 10.2307/249509 · DOI · Paper page
  15. Davis, 1989, User Acceptance of Computer Technology: A Comparison of Two Theoretical Models, Management Science, 35, 982, 10.1287/mnsc.35.8.982 · DOI · Paper page
  16. DeLone, 1981, Small Size and the Characteristics of Computer Use, MIS Quarterly, 5, 65, 10.2307/249328 · DOI · Paper page
  17. Doll, 1988, The Measurement of End-User Computing Satisfaction, MIS Quarterly, 12, 259, 10.2307/248851 · DOI · Paper page
  18. Drucker, 1987, The Age of Discontinuity
  19. Ein-Dor, 1978, Organizational Context and the Success of Management Information Systems, Management Science, 24, 1067
  20. Fishbein, 1975, Belief Attitude, Intentions and Behavior An Introduction to Theory and Research
  21. Fomell, 1982, A Second Generation of Multivariate Analysis, Volume I and II: Methods
  22. Fomell, 1982, Validity Assessment: A Structural Equation Approach Using Partial Least Squares, 405
  23. Gable, 1991, Consultant Engagement for Computer System Selection: A Pro-Aclive Client Role in Small Businesses, Information & Management, 20, 83, 10.1016/0378-7206(91)90046-5 · DOI
  24. Guimaraes, 1986, Personal Computing Trends and Problems: An Empirical Study, MIS Quarterly, 10, 179, 10.2307/249037 · DOI
  25. Hair, 1995, Multivariate Data Analysis with Readings
  26. Hamilton, 1993, How to Organize and Operate a Small Business in New Zealand
  27. Hiltz, 1989, Measuring Acceptance of Computer-Mediated Communication Systems, Journal of American Society for Information Science, 40, 386, 10.1002/(SICI)1097-4571(198911)40:6<386::AID-ASI2>3.0.CO;2-V · DOI
  28. Igbaria, 1990, End-User Computing Effectiveness: A Structural Equation Model, Omega, 18, 637, 10.1016/0305-0483(90)90055-E · DOI · Paper page
  29. Igbaria, 1993, User Acceptance of Microcomputer Technology: An Empirical Test, Omega, 21, 73, 10.1016/0305-0483(93)90040-R · DOI · Paper page
  30. Igbaria, 1994, An Examination of the Factors Contributing to Technology Acceptance, Accounting, Management and Information Technologies, 4, 205, 10.1016/0959-8022(94)90023-X · DOI
  31. Igbaria, 1995, Testing the Determinants of Microcomputer Usage Via a Structural Equation Model, Journal of Management Information Systems, 11, 87, 10.1080/07421222.1995.11518061 · DOI · Paper page
  32. Igbaria, 1989, Microcomputer Application: An Empirical Look at Usage, Information <S Management, 16, 187, 10.1016/0378-7206(89)90036-0 · DOI · Paper page
  33. Kagan, 1990, Information System Usage Within Small Business Firms, Entrepreneurship Theory and Practice, 14, 25, 10.1177/104225879001400304 · DOI
  34. Kole, 1983, Going Outside for MIS Implementation, Information & Management, 261, 10.1016/0378-7206(83)90024-1 · DOI
  35. Kwon, 1987, Unifying the Fragmented Models of Information Systems Implementation
  36. Lai, 1994, A Survey of Rural Small Business Computer Use: Success Factors and Decision Support, Information & Management, 26, 297, 10.1016/0378-7206(94)90027-2 · DOI
  37. Lee, 1986, Usage Patterns and Sources of Assistance to Personal Computer Users, MIS Quarterly, 10, 313, 10.2307/249183 · DOI
  38. Leithelser, 1986, Service Support Levels: An Organized Approach to End-User Computing, MIS Quarterly, 10, 337, 10.2307/249187 · DOI
  39. Lohmoller, 1981, LVPLS 1.6: Latent Variables Path Analysis with Partial Least Squares Estimation
  40. Lohmoller, 1989, Latent Variable Path Modeling with Partial Least Squares, 10.1007/978-3-642-52512-4 · DOI · Paper page
  41. Lucas, 1978, Empirical Evidence for a Descriptive Model of Implementation, MIS Quarterly, 2, 27, 10.2307/248939 · DOI · Paper page
  42. Lucas, 1981, Implementation: The Key to Successful Information Systems
  43. Massey, 1986, Computers in Small Business: A Case of Under-Utilization, American Journal of Small Business, 11, 51, 10.1177/104225878601100205 · doi:10.1177/104225878601100205
  44. Mirani, 1994, Impacts of End- User and Information Center Characteristics on End-User Computing Support, Journal of Management Information Systems, 11, 141, 10.1080/07421222.1994.11518034 · DOI
  45. Montazemi, 1988, Factors Affecting Information Satisfaction in the Context of the Small Business Environment, MIS Quarterly, 12, 239, 10.2307/248849 · DOI · Paper page
  46. Nelson, 1987, Training End- Users: An Exploratory Study, MIS Quarterly, 11, 547, 10.2307/248985 · DOI · Paper page
  47. Nolan, 1973, Managing the Computer Resource: A Stage Hypothesis, Communications of the ACM, 16, 399, 10.1145/362280.362284 · DOI · Paper page
  48. Nooteboom, 1988, The Facts about Small Business and the Real Values of its ‘Life World’, American Journal of Economics and Sociology, 47, 299, 10.1111/j.1536-7150.1988.tb02043.x · doi:10.1111/j.1536-7150.1988.tb02043.x
  49. Nunnally, 1978, Psychometric Theory
  50. Raymond, 1985, Organizational Characteristics and MIS Success in the Context of Small Business, MIS Quarterly, 9, 37, 10.2307/249272 · DOI · Paper page
  51. Raymond, 1987, The Presence of End-User Computing in Small Business: An Exploratory Investigation of Its Distinguishing Organizational and Information Systems Context, INFOR, 25, 198
  52. Raymond, 1988, The Impact of Computer Training on the Attitudes and Usage Behavior of Small Business Managers, Journal of Small Business Management, 26, 8
  53. Raymond, 1990, Organizational Context and IS Success, Journal of Management Information Systems, 6, 5, 10.1080/07421222.1990.11517869 · DOI · Paper page
  54. Raymond, 1990, End-User Computing in the Small Business Context: Foundations and Directions for Research, Database, 20, 20
  55. Raymond, 1992, Persona! DSS Success in Small Enterprises, Information & Management, 22, 301, 10.1016/0378-7206(92)90076-R · DOI
  56. Rivard, 1988, Factors of Success for End-User Computing, Communications of the ACM, 31, 552, 10.1145/42411.42418 · DOI · Paper page
  57. Rockart, 1983, The Measurement of End-User Computing, Communications of the ACM, 26, 776, 10.1145/358413.358429 · DOI · Paper page
  58. Rogers, 1995, Diffusion of Innovation
  59. Ross, 1975, Direct, Indirect, and Spurious Effects: Comments on Causal Analysis of Interorganizational Relations, Administrative Science Quarterly, 20, 295
  60. Soh, 1992, Impact of Consultants on Computerization Success in Small Businesses, Information & Management, 22, 309, 10.1016/0378-7206(92)90077-S · DOI
  61. Straub, 1995, Measuring System Usage: Implications for IS Theory Testing, Management Science, 41, 1328, 10.1287/mnsc.41.8.1328 · DOI · Paper page
  62. Thompson, 1991, Personal Computing: Toward a Conceptual Model of Utilization, MIS Quarterly, 15, 125, 10.2307/249443 · DOI · Paper page
  63. Thong, 1993, Environments for Information Systems Implementation in Small Businesses
  64. Tukey, 1958, Bias and Confidence in Not-quite Large Samples, Annals of Mathematical Statistics, 29, 614
  65. Vijayaraman, 1990, A Comparative Analysis of Successful and Unsuccessful Information Centers, Information & Management, 19, 199, 10.1016/0378-7206(90)90006-4 · DOI
  66. Wildt, 1982, Applying the Jackknife Statistics in Testing and Interpreting Canonical Weights, Loadings and Cross-Loadings, Journal of Marketing Research, 19, 99, 10.1177/002224378201900109 · DOI
  67. Wold, 1982, Soft Modeling—The Basic Design and Some Extensions, 1
  68. Yap, 1992, Information Systems Success Factors In Small Business, Omega, 20, 597, 10.1016/0305-0483(92)90005-R · DOI · Paper page
  69. Zinatelli, 1996, End User Computing Sophistication and Success in Small Firms, European Journal of Information Systems, 5, 172, 10.1057/ejis.1996.23 · DOI

Cited by

Metadata

Authors
Igbaria, M., Zinatelli, N., Cragg, P., & Cavaye, A. L. M.
Venue
MIS Quarterly
Publisher
MIS Quarterly
Published
1997-09-01
Volume
21
Issue
3
Pages
279-305
ISSN
  • 0276-7783 (ISSN-L)
  • 2162-9730
DOI
10.2307/249498
OpenAlex
W2131095207
Cited by
1,667
References
14
FWCI
60.56
Type
journal article
Language
en
Open access
closed

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.