Barriers and facilitators for the implementation of blended psychotherapy for depression: a qualitative pilot study of therapists’ perspective
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Blended therapies (BT) combine face-to-face (f2f) sessions with internet- and mobile-based interventions (IMIs). However, the use of blended interventions in routine care is still rare and depends on the acceptance of key health care professionals such as the therapists. Little is yet known about the therapists' perspective on and experiences with blended approaches. The aim of this pilot study was to identify barriers and facilitators, as perceived by psychotherapists, for implementing a blended therapy for depression. Semi-structured expert interviews were conducted with five therapists, who were part of the German study arm of the FP7-project E-Compared (www.e-compared.eu). All patients (N = 173) were treated in the context of a registered RCT (DRKS00006866) in which the clinical and cost-effectiveness of BT for depression, consisting of ten internet- and mobile-based cognitive behavioral therapy modules and six f2f sessions, was compared to the treatment usually provided by general practitioners. To identify barriers and facilitators an interview guide based on the theoretical domains framework (TDF) was developed. The interviews were audio-recorded, transcribed verbatim and analyzed using a qualitative content analysis by two independent coders. The results revealed 29 barriers and 33 facilitators, which are hindering or enabling factors on the levels of ‘implementation in the health care system’, ‘therapy’, ‘therapists’ and ‘patients’. Key barriers stated by all therapists were ‘Limited customizability and autonomy of decisions concerning blending the therapy’ (number of statements, k = 44); ‘Disease-related contraindications for BT’ (k = 25); ‘Negative affect was caused by burden through technical problems’ (k = 18); ‘Limited number of f2f sessions hindered the therapy process’; and ‘Establishment of therapeutic alliance was burdened by technical issues’ (each k = 15). Key facilitators stated by all therapists were: ‘Patients’ interest, willingness and motivation to participate’ (k = 22); ‘Patients' access to online content between f2f sessions and after therapy end’ (k = 20); ‘Preset structure of IMI-part guided the treatment course of BT’ (k = 18); and ‘Effective help with BT in a short time frame’ (k = 15), as well as ‘Reduction of the treatment gap’ (k = 13). Therapists supported the implementation of BT for depression. Results indicated the consideration of a wide range of determinants: among others, the possibility of individualizing the treatment; the autonomy of decision making in respect to the ratio and number of online and f2f sessions; the necessity of providing training; the need to develop a concept of embedding BT in the health care system and funding the additional effort; and the use of sophisticated technical solutions.
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The European research suggests that blended care is scalable and could enhance mental health professionals' acceptance of DMHI use in routine care, as well as improve client engagement by increasing DMHI uptake and adherence.
“The European research suggests that blended care is scalable and could enhance mental health professionals’ acceptance of DMHI use in routine care, as well as improve client engagement by increasing DMHI uptake and adherence.”
From Needs and Expectations for the myNewWay Blended Digital and Face-to-Face Psychotherapy Model of Care for Depression and Anxiety (Part 2): Participatory Design Study including Mental Health Professionals (2025) · cites this paper as [30]
The Introduction identifies better adherence than with stand-alone online interventions as a possible advantage, and the Results > Facilitators report therapists’ acceptance of online modules, patient interest, and the possibility of treating more patients. These passages support the claim’s cautious framing, but the pilot study does not establish increased DMHI uptake or demonstrate scalability in routine care; the Discussion says treating more patients depends on actually reducing clinician time per patient. Page numbers were unavailable in our copy. (LLM, conf=0.84)
Experimental — accuracy not yet measuredFindings from Germany, the Netherlands, and Denmark indicate that blended care was acceptable to CBT-based therapists and psychologists before and during the COVID-19 pandemic.
“Findings from Germany, the Netherlands, and Denmark indicate that blended care was acceptable to CBT-based therapists and psychologists before and during the COVID-19 pandemic [28-31].”
From Needs and Expectations for the myNewWay Blended Digital and Face-to-Face Psychotherapy Model of Care for Depression and Anxiety (Part 2): Participatory Design Study including Mental Health Professionals (2025) · cites this paper as [30]
The Discussion reports that the interviewed therapists had a positive attitude toward blended therapy and were willing to use it again. The Methods identify them as five CBT therapists in training in Germany, employed in 2015–2016. This paper supports the pre-pandemic German portion of the multi-citation claim, but its own findings do not establish acceptability in the Netherlands or Denmark or during COVID-19. (LLM, conf=0.88)
Experimental — accuracy not yet measuredEA and MS created the interview guide with the help and synthesis of interview guidelines from a number of studies that qualitatively examined user experiences in applications developed in the field of digital health.
“EA and MS created the interview guide with the help and synthesis of interview guidelines from a number of studies that qualitatively examined user experiences in applications developed in the field of digital health [45-49].”
Recent surveys and qualitative studies amongst psychotherapists indicate that blended therapy approaches would be acceptable considering perceived advantages over conventional psychotherapy.
“Recent surveys and qualitative studies amongst psychotherapists indicate that blended therapy approaches would be acceptable considering perceived advantages over conventional psychotherapy, including e.g., bridging distances, flexibility, patient empowerment, and therapist support by standardized materials (17, 18, 23, 24).”
bCBT has been found to be better received by both providers and patients than iCBT.
“bCBT has been found to be better received by both providers and patients than iCBT, because the face-to-face contact in the blended format makes the treatment more personal, better addresses the needs of patients with complex symptomatology, and may help improve adherence rates [15, 19–21].”
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“However, blended modalities have been less-frequently researched compared to purely digital mental health interventions (Titzler et al., 2018).”
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Blended Care: Stand der Forschung und Implementierungsmöglichkeiten
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Self-citationDigitale Gesundheitsanwendungen für depressive Störung in Deutschland
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Self-citation
- Authors
- Titzler, I., Saruhanjan, K., Berking, M., Riper, H., & Ebert, D. D.
- Affiliations
- Friedrich-Alexander-Universität Erlangen-Nürnberg (DE)
- Vrije Universiteit Amsterdam (NL)
- Corresponding author
- Titzler, Ingrid
- Venue
- Internet Interventions
- Publisher
- Elsevier BV
- Published
- 2018-06
- Volume
- 12
- Pages
- 150-164
- ISSN
- 2214-7829 (ISSN-L)
- PMC
- PMC6096333
- OpenAlex
- W2782631640
- Cited by
- 176
- References
- 75
- Citations by year
- 2026: 15 · 2025: 21 · 2024: 21 · 2023: 17 · 2022: 34 · 2021: 33 · 2020: 17 · 2019: 15 · 2018: 3
- FWCI
- 21.44
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Locations
- Internet Interventions (publishedVersion, cc-by)
- Europe PMC (PubMed Central) (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- Pure Amsterdam UMC (publishedVersion, other-oa)
- Amsterdam UMC (VU Amsterdam) - Institutional Repository (publishedVersion, other-oa)
- VU Research Portal (publishedVersion, other-oa)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
- OPUS Repository (Kooperativer Bibliotheksverbund Berlin-Brandenburg) (submittedVersion, cc-by)
- Data Archiving and Networked Services (DANS) (submittedVersion, other-oa)
- Funders
- European Commission (FP7)
- Topics
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Health Sciences › Health Professions › General Health Professions › Health Policy Implementation Science
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Keywords
- blended therapy, depression, cognitive behavioral therapy, implementation barriers and facilitators, therapist perspectives, Theoretical Domains Framework, therapeutic relationship, treatment gap, implementation in routine care, patient motivation, face-to-face classes, general practitioners, digital mental health interventions
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