Case study research: design and methods

Case Study Research

Hartley, J. (2004) · Essential Guide to Qualitative Methods in Organizational Research · doi:10.4135/9781446280119.n26 · Cited by 15,461

Making fast strategic decisions in high-velocity environments

Eisenhardt, K. M. (1989) · Academy of Management Journal · doi:10.2307/256434 · Cited by 3,818

Integrating quantitative and qualitative results in health science mixed methods research through joint displays.

Guetterman, T. C., Fetters, M. D., & Creswell, J. W. (2015) · The Annals of Family Medicine · doi:10.1370/afm.1865 · Cited by 1,740

CASE Tools as Organizational Change: Investigating Incremental and Radical Changes in Systems Development

Orlikowski, W. J. (1993) · MIS Quarterly · doi:10.2307/249774 · Cited by 1,512

Knowledge Specialization, Organizational Coupling, and the Boundaries of the Firm: Why Do Firms Know More than They Make?

Brusoni, S., Prencipe, A., & Pavitt, K. (2001) · Administrative Science Quarterly · doi:10.2307/3094825 · Cited by 1,490

The Role of Customer Engagement Behavior in Value Co-Creation: A Service System Perspective

Jaakkola, E., & Alexander, M. (2014) · Journal of Service Research · doi:10.1177/1094670514529187 · Cited by 1,219

Evaluating meta-ethnography: a synthesis of qualitative research on lay experiences of diabetes and diabetes care

Campbell, R., Pound, P., Pope, C., Britten, N., Pill, R., Morgan, M., & Donovan, J. (2003) · Social Science & Medicine · doi:10.1016/s0277-9536(02)00064-3 · Cited by 921

Environmental education outcomes for conservation: A systematic review

Ardoin, N. M., Bowers, A. W., & Gaillard, E. (2020) · Biological Conservation · doi:10.1016/j.biocon.2019.108224 · Cited by 924

Real-time co-creation and nowness service: lessons from tourism and hospitality

Buhalis, D., & Sinarta, Y. (2019) · Journal of Travel & Tourism Marketing · doi:10.1080/10548408.2019.1592059 · Cited by 883

How to Conduct a Mixed Methods Study: Recent Trends in a Rapidly Growing Literature

Small, M. L. (2011) · Annual Review of Sociology · doi:10.1146/annurev.soc.012809.102657 · Cited by 829

Attending to Problems of Practice: Routines and Resources for Professional Learning in Teachers’ Workplace Interactions

Horn, I. S., & Little, J. W. (2010) · American Educational Research Journal · doi:10.3102/0002831209345158 · Cited by 762

Below the Bubble: “Educational Triage” and the Texas Accountability System

Booher-Jennings, J. (2005) · American Educational Research Journal · doi:10.3102/00028312042002231 · Cited by 762

‘Case study methodology of qualitative research: Key attributes and navigating the conundrums in its application’

Priya, A. (2021) · Sociological Bulletin · doi:10.1177/0038022920970318 · Cited by 617

A comparative study of the self‐efficacy beliefs of successful men and women in mathematics, science, and technology careers

Zeldin, A. L., Britner, S. L., & Pajares, F. (2008) · Journal of Research in Science Teaching · doi:10.1002/tea.20195 · Cited by 497

Toward a Theory of Multi‐Tier Supply Chain Management

Mena, C., Humphries, A., & Choi, T. Y. (2013) · Journal of Supply Chain Management · doi:10.1111/jscm.12003 · Cited by 483

THINKING DIFFERENTLY ABOUT PURCHASING PORTFOLIOS: AN ASSESSMENT OF SUSTAINABLE SOURCING

PAGELL, M., WU, Z., & WASSERMAN, M. E. (2010) · Journal of Supply Chain Management · doi:10.1111/j.1745-493x.2009.03186.x · Cited by 411

Change process: a key enabler for building resilient SMEs

Ates, A., & Bititci, U. (2011) · International Journal of Production Research · doi:10.1080/00207543.2011.563825 · Cited by 372

Comparative Case Studies: An Innovative Approach

Bartlett, L., & Vavrus, F. (2017) · Nordic Journal of Comparative and International Education (NJCIE) · doi:10.7577/njcie.1929 · Cited by 346

Towards a circular and low-carbon economy: Insights from the transitioning to electric vehicles and net zero economy

Bonsu, N. O. (2020) · Journal of Cleaner Production · doi:10.1016/j.jclepro.2020.120659 · Cited by 334

The Interplay between Intuition and Rationality in Strategic Decision Making: A Paradox Perspective

Calabretta, G., Gemser, G., & Wijnberg, N. M. (2017) · Organization Studies · doi:10.1177/0170840616655483 · Cited by 324

Implementation and adoption of nationwide electronic health records in secondary care in England: final qualitative results from prospective national evaluation in early adopter hospitals

Sheikh, A., Cornford, T., Barber, N., Avery, A., Takian, A., Lichtner, V., Petrakaki, D., Crowe, S., Marsden, K., Robertson, A., et al. (2011) · BMJ · doi:10.1136/bmj.d6054 · Cited by 314

ESL students' perceptions of effectiveness in peer response groups

Nelson, G. L., & Carson, J. G. (1998) · Journal of Second Language Writing · doi:10.1016/s1060-3743(98)90010-8 · Cited by 298

Intervention description is not enough: evidence from an in-depth multiple case study on the untold role and impact of context in randomised controlled trials of seven complex interventions

Wells, M., Williams, B., Treweek, S., Coyle, J., & Taylor, J. (2012) · Trials · doi:10.1186/1745-6215-13-95 · Cited by 297

Exploiting and Defending Open Digital Platforms with Boundary Resources: Android’s Five Platform Forks

Karhu, K., Gustafsson, R., & Lyytinen, K. (2018) · Information Systems Research · doi:10.1287/isre.2018.0786 · Cited by 286

Relationshopping: Investigating the market metaphor in online dating

Heino, R. D., Ellison, N. B., & Gibbs, J. L. (2010) · Journal of Social and Personal Relationships · doi:10.1177/0265407510361614 · Cited by 284

Liminal movement by digital platform‐based sharing economy ventures: The case of Uber Technologies

Garud, R., Kumaraswamy, A., Roberts, A., & Xu, L. (2022) · Strategic Management Journal · doi:10.1002/smj.3148 · Cited by 274

The key characteristics of project-based learning: how teachers implement projects in K-12 science education

Markula, A., & Aksela, M. (2022) · Disciplinary and Interdisciplinary Science Education Research · doi:10.1186/s43031-021-00042-x · Cited by 264

Using the Technological, Pedagogical, and Content Knowledge Framework to Design Online Learning Environments and Professional Development

Doering, A., Veletsianos, G., Scharber, C., & Miller, C. (2009) · Journal of Educational Computing Research · doi:10.2190/ec.41.3.d · Cited by 257

It's about Family: Native American Student Persistence in Higher Education

Guillory, R. M., & Wolverton, M. (2008) · The Journal of Higher Education · doi:10.1080/00221546.2008.11772086 · Cited by 257

Digitization and Phase Transitions in Platform Organizing Logics: Evidence from the Process Automation Industry

Sandberg, J., Holmström, J., & Lyytinen, K. (2020) · MIS Quarterly · doi:10.25300/misq/2020/14520 · Cited by 236

Analysing the role of complexity in explaining the fortunes of technology programmes: empirical application of the NASSS framework

Greenhalgh, T., Wherton, J., Papoutsi, C., Lynch, J., Hughes, G., A’Court, C., Hinder, S., Procter, R., & Shaw, S. (2018) · BMC Medicine · doi:10.1186/s12916-018-1050-6 · Cited by 232

Enhancing teacher AI literacy and integration through different types of cases in teacher professional development

Ding, A.-C. E., Shi, L., Yang, H., & Choi, I. (2024) · Computers and Education Open · doi:10.1016/j.caeo.2024.100178 · Cited by 228

Using activity theory and its principle of contradictions to guide research in educational technology

Murphy, E., & Rodriguez-Manzanares, M. A. (2008) · Australasian Journal of Educational Technology · doi:10.14742/ajet.1203 · Cited by 213

Attachment theory as a framework to understand relationships with social chatbots: a case study of Replika

Xie, T., & Pentina, I. (2022) · Proceedings of the Annual Hawaii International Conference on System Sciences · doi:10.24251/hicss.2022.258 · Cited by 219

Sharing and shaping: A cross-country comparison of how sharing economy firms shape their institutional environment to gain legitimacy

Uzunca, B., Rigtering, J. P. C., & Ozcan, P. (2018) · Academy of Management Discoveries · doi:10.5465/amd.2016.0153 · Cited by 209

Computing the everyday: Social media as data platforms

Alaimo, C., & Kallinikos, J. (2017) · The Information Society · doi:10.1080/01972243.2017.1318327 · Cited by 205

Organisational, Technical and Data Quality Factors in CRM Adoption—SMEs Perspective

Alshawi, S., Missi, F., & Irani, Z. (2011) · Industrial Marketing Management · doi:10.1016/j.indmarman.2010.08.006 · Cited by 204

Digital transformation capability maturity model enabling the assessment of industrial manufacturers

Gökalp, E., & Martinez, V. (2021) · Computers in Industry · doi:10.1016/j.compind.2021.103522 · Cited by 200

Instructional Outcomes of School-Based Participative Decision Making

Smylie, M. A., Lazarus, V., & Brownlee-Conyers, J. (1996) · Educational Evaluation and Policy Analysis · doi:10.3102/01623737018003181 · Cited by 209

Qualitative case study methodology in nursing research: an integrative review

Anthony, S., & Jack, S. (2009) · Journal of Advanced Nursing · doi:10.1111/j.1365-2648.2009.04998.x · Cited by 197

Business model innovation and strategy making nexus: evidence from a cross‐industry mixed‐methods study

Cortimiglia, M. N., Ghezzi, A., & Frank, A. G. (2016) · R&D Management · doi:10.1111/radm.12113 · Cited by 194

Value of Information Integration to Supply Chain Management: Roles of Internal and External Contingencies

Wong, C. W. Y., Lai, K.-H., & Cheng, T. C. E. (2011) · Journal of Management Information Systems · doi:10.2753/mis0742-1222280305 · Cited by 188

An integrated sustainability assessment of mediterranean sheep farms with different degrees of intensification

Ripoll-Bosch, R., Díez-Unquera, B., Ruiz, R., Villalba, D., Molina, E., Joy, M., Olaizola, A., & Bernués, A. (2012) · Agricultural Systems · doi:10.1016/j.agsy.2011.10.003 · Cited by 187

Innovation Analytics and Digital Innovation Experimentation: The Rise of Research-driven Online Review Platforms

Mariani, M. M., & Nambisan, S. (2021) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2021.121009 · Cited by 173

Keeping the organization in the loop: a socio-technical extension of human-centered artificial intelligence

Herrmann, T., & Pfeiffer, S. (2023) · AI & SOCIETY · doi:10.1007/s00146-022-01391-5 · Cited by 173

Key Challenges in Early-Stage Software Startups

Giardino, C., Bajwa, S. S., Wang, X., & Abrahamsson, P. (2015) · Lecture Notes in Business Information Processing · doi:10.1007/978-3-319-18612-2_5 · Cited by 169

Overcoming the Challenges of Collaboratively Adopting Artificial Intelligence in the Public Sector

Campion, A., Gasco-Hernandez, M., Jankin Mikhaylov, S., & Esteve, M. (2022) · Social Science Computer Review · doi:10.1177/0894439320979953 · Cited by 162

The principal role in data-driven decision making: Using case-study data to develop multi-mediator models of educational reform

Levin, J. A., & Datnow, A. (2012) · School Effectiveness and School Improvement · doi:10.1080/09243453.2011.599394 · Cited by 159

Image differentiation with corporate environmental responsibility

Heikkurinen, P. (2010) · Corporate Social Responsibility and Environmental Management · doi:10.1002/csr.225 · Cited by 155

Evaluating the use and impact of Web 2.0 technologies in local government

Sivarajah, U., Irani, Z., & Weerakkody, V. (2015) · Government Information Quarterly · doi:10.1016/j.giq.2015.06.004 · Cited by 152

Business Model Replication for Early and Rapid Internationalisation

Dunford, R., Palmer, I., & Benveniste, J. (2010) · Long Range Planning · doi:10.1016/j.lrp.2010.06.004 · Cited by 150

Lean healthcare in developing countries: Evidence from Brazilian hospitals

Costa, L. B. M., Filho, M. G., Rentes, A. F., Bertani, T. M., & Mardegan, R. (2017) · The International Journal of Health Planning and Management · doi:10.1002/hpm.2331 · Cited by 150

From product system to ecosystem: How firms adapt to provide an integrated value proposition

Stonig, J., Schmid, T., & Müller‐Stewens, G. (2022) · Strategic Management Journal · doi:10.1002/smj.3390 · Cited by 150

Management of Entrepreneurial Ecosystems

Autio, E., & Levie, J. (2017) · The Wiley Handbook of Entrepreneurship · doi:10.1002/9781118970812.ch19 · Cited by 148

Behavioral assumptions and theory development: the case of transaction cost economics

Tsang, E. W. K. (2006) · Strategic Management Journal · doi:10.1002/smj.553 · Cited by 143

Hands in the pockets of mercurial donors: NGO response to shifting funding priorities

AbouAssi, K. (2013) · Nonprofit and Voluntary Sector Quarterly · doi:10.1177/0899764012439629 · Cited by 142

An investigation of barriers to Hong Kong K-12 schools incorporating Artificial Intelligence in education

Wang, T., & Cheng, E. C. K. (2021) · Computers and Education: Artificial Intelligence · doi:10.1016/j.caeai.2021.100031 · Cited by 141

Can Anything Good Come From Nazareth? Race, Class, and African American Schooling and Community in the Urban South and Midwest

Morris, J. E. (2004) · American Educational Research Journal · doi:10.3102/00028312041001069 · Cited by 141

Surviving the paradoxes of virtual teamwork

Dubé, L., & Robey, D. (2009) · Information Systems Journal · doi:10.1111/j.1365-2575.2008.00313.x · Cited by 140

Learning in an online distance education course: Experiences of three international students

Zhang, Z., & Kenny, R. (2010) · The International Review of Research in Open and Distributed Learning · doi:10.19173/irrodl.v11i1.775 · Cited by 134

Implementing health research through academic and clinical partnerships: a realistic evaluation of the Collaborations for Leadership in Applied Health Research and Care (CLAHRC)

Rycroft-Malone, J., Wilkinson, J. E., Burton, C. R., Andrews, G., Ariss, S., Baker, R., Dopson, S., Graham, I., Harvey, G., Martin, G., et al. (2011) · Implementation Science · doi:10.1186/1748-5908-6-74 · Cited by 132

An organisational analysis of the implementation of telecare and telehealth: the whole systems demonstrator

Hendy, J., Chrysanthaki, T., Barlow, J., Knapp, M., Rogers, A., Sanders, C., Bower, P., Bowen, R., Fitzpatrick, R., Bardsley, M., et al. (2012) · BMC Health Services Research · doi:10.1186/1472-6963-12-403 · Cited by 130

Enabling Open Innovation in Small and Medium Enterprises: A Dynamic Capabilities Approach

Grimaldi, M., Quinto, I., & Rippa, P. (2013) · Knowledge and Process Management · doi:10.1002/kpm.1423 · Cited by 128

Contextual influences on technology use mediation: a comparative analysis of electronic medical record systems

Davidson, E., & Chiasson, M. (2005) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000518 · Cited by 125

Developing a framework for critical science agency through case study in a conceptual physics context

Basu, S. J., Calabrese Barton, A., Clairmont, N., & Locke, D. (2009) · Cultural Studies of Science Education · doi:10.1007/s11422-008-9135-8 · Cited by 124

The many faces of information technology interruptions: a taxonomy and preliminary investigation of their performance effects

Addas, S., & Pinsonneault, A. (2015) · Information Systems Journal · doi:10.1111/isj.12064 · Cited by 118

Emerging technologies and the use case: A multi‐year study of drone adoption

Maghazei, O., Lewis, M. A., & Netland, T. H. (2022) · Journal of Operations Management · doi:10.1002/joom.1196 · Cited by 117

The Devil Is in the Details: Linking Home Buyout Policy, Practice, and Experience After Hurricane Sandy

Binder, S. B., & Greer, A. (2016) · Politics and Governance · doi:10.17645/pag.v4i4.738 · Cited by 116

Microphones, not megaphones: Functional crowdworker voice regimes on digital work platforms

Gegenhuber, T., Ellmer, M., & Schüßler, E. (2021) · Human Relations · doi:10.1177/0018726720915761 · Cited by 115

Obscuring power structures in the physics classroom: Linking teacher positioning, student engagement, and physics identity development: TEACHER POSITIONING AND STUDENT PHYSICS IDENTITY

Hazari, Z., Cass, C., & Beattie, C. (2015) · Journal of Research in Science Teaching · doi:10.1002/tea.21214 · Cited by 111

Making judgements: investigating the process of composing and receiving peer feedback

McConlogue, T. (2015) · Studies in Higher Education · doi:10.1080/03075079.2013.868878 · Cited by 110

Customization and real time information access in integrated eBusiness supply chain relationships

Klein, R. (2007) · Journal of Operations Management · doi:10.1016/j.jom.2007.03.001 · Cited by 108

Implementing maternal death surveillance and response: a review of lessons from country case studies

Smith, H., Ameh, C., Roos, N., Mathai, M., & Broek, N. V. D. (2017) · BMC Pregnancy and Childbirth · doi:10.1186/s12884-017-1405-6 · Cited by 107

Narrative policy analysis and the integration of public involvement in decision making

Hampton, G. (2009) · Policy Sciences · doi:10.1007/s11077-009-9087-1 · Cited by 104

An ethnographic study of knowledge sharing across the boundaries between care processes, services and organisations: the contributions to ‘safe’ hospital discharge

Waring, J., Marshall, F., Bishop, S., Sahota, O., Walker, M., Currie, G., Fisher, R., & Avery, T. (2014) · Health Services and Delivery Research · doi:10.3310/hsdr02290 · Cited by 104

Integration of a nationally procured electronic health record system into user work practices

Cresswell, K. M., Worth, A., & Sheikh, A. (2012) · BMC Medical Informatics and Decision Making · doi:10.1186/1472-6947-12-15 · Cited by 102

On Emergence and Forcing in Information Systems Grounded Theory Studies: The Case of Strauss and Corbin

Seidel, S., & Urquhart, C. (2013) · Journal of Information Technology · doi:10.1057/jit.2013.17 · Cited by 96

Emergent digital era governance: Enacting the role of the ‘institutional entrepreneur’ in transformational change

Tassabehji, R., Hackney, R., & Popovič, A. (2016) · Government Information Quarterly · doi:10.1016/j.giq.2016.04.003 · Cited by 103

Collaborative Course Development for Online Courses

Xu, H., & Morris, L. V. (2007) · Innovative Higher Education · doi:10.1007/s10755-006-9033-5 · Cited by 101

An Explanatory Framework for Achieving Business Benefits from ERP Systems

La Trobe University, Staehr, L., Shanks, G., The University of Melbourne, Seddon, P., & The University of Melbourne (2012) · Journal of the Association for Information Systems · doi:10.17705/1jais.00299 · Cited by 98

Designing and providing integrated product-service systems – challenges, opportunities and solutions resulting from prescriptive approaches in two industrial companies

Matschewsky, J., Kambanou, M. L., & Sakao, T. (2018) · International Journal of Production Research · doi:10.1080/00207543.2017.1332792 · Cited by 97

Use Cases for Design Personas: A Systematic Review and New Frontiers

Salminen, J., Wenyun Guan, K., Jung, S.-G., & Jansen, B. (2022) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3491102.3517589 · Cited by 140

“It Is a Big Spider Web of Things”: Sensory Experiences of Autistic Adults in Public Spaces

MacLennan, K., Woolley, C., andsensory, E., Heasman, B., Starns, J., George, B., & Manning, C. (2023) · Autism in Adulthood · doi:10.1089/aut.2022.0024 · Cited by 96

Trust in Libraries and Trust in Most People: Social Capital Creation in the Public Library

Vårheim, A. (2014) · The Library Quarterly · doi:10.1086/676487 · Cited by 96

Recovery-focused care planning and coordination in England and Wales: a cross-national mixed methods comparative case study

Simpson, A., Hannigan, B., Coffey, M., Barlow, S., Cohen, R., Jones, A., Všetečková, J., Faulkner, A., Thornton, A., & Cartwright, M. (2016) · BMC Psychiatry · doi:10.1186/s12888-016-0858-x · Cited by 94

Children’s experiences of domestic violence and abuse: Siblings’ accounts of relational coping

Callaghan, J. E. M., Alexander, J. H., Sixsmith, J., & Fellin, L. C. (2016) · Clinical Child Psychology and Psychiatry · doi:10.1177/1359104515620250 · Cited by 92

Disproportionality fills in the gaps: Connections between achievement, discipline and special education in the School-to-Prison Pipeline

Annamma, S., Morrison, D., & Jackson, D. (2014) · Berkeley Review of Education · doi:10.5070/b85110003 · Cited by 91

Governing cybersecurity from the boardroom: Challenges, drivers, and ways ahead

Gale, M., Bongiovanni, I., & Slapnicar, S. (2022) · Computers & Security · doi:10.1016/j.cose.2022.102840 · Cited by 111

A framework for governance of projects: Governmentality, governance structure and projectification

Müller, R., Zhai, L., Wang, A., & Shao, J. (2016) · International Journal of Project Management · doi:10.1016/j.ijproman.2016.05.002 · Cited by 84

How Do Teachers Make Sense of Data in the Context of High-Stakes Decision Making?

Vanlommel, K., & Schildkamp, K. (2019) · American Educational Research Journal · doi:10.3102/0002831218803891 · Cited by 79

Reporting on Sustainable Development: A Comparison of Three Italian Small and Medium-Sized Enterprises

Girella, L., Zambon, S., & Rossi, P. (2019) · Corporate Social Responsibility and Environmental Management · doi:10.1002/csr.1738 · Cited by 76

A mixed methods multiple case study of implementation as usual in children’s social service organizations: study protocol

Powell, B. J., Proctor, E. K., Glisson, C. A., Kohl, P. L., Raghavan, R., Brownson, R. C., Stoner, B. P., Carpenter, C. R., & Palinkas, L. A. (2013) · Implementation Science · doi:10.1186/1748-5908-8-92 · Cited by 71

Priorities, policies and practice of e-government in a developing country context: ICT infrastructure and diffusion in Jamaica

Brown, D. H., & Thompson, S. (2011) · European Journal of Information Systems · doi:10.1057/ejis.2011.3 · Cited by 73

How Do Franchise Contracts Evolve? A Study of Three German SMEs*

Cochet, O., & Garg, V. K. (2008) · Journal of Small Business Management · doi:10.1111/j.1540-627x.2007.00236.x · Cited by 72

Toward a model of franchisee entrepreneurship

Dada, O. (., Watson, A., & Kirby, D. A. (2012) · International Small Business Journal: Researching Entrepreneurship · doi:10.1177/0266242610376078 · Cited by 71

Inquiring tweets want to know: #Edchat supports for #RemoteTeaching during COVID‐19

Greenhow, C., Staudt Willet, K. B., & Galvin, S. (2021) · British Journal of Educational Technology · doi:10.1111/bjet.13097 · Cited by 69

Experimental networks for business model innovation: A way for incumbents to navigate sustainability transitions?

Engwall, M., Kaulio, M., Karakaya, E., Miterev, M., & Berlin, D. (2021) · Technovation · doi:10.1016/j.technovation.2021.102330 · Cited by 69

Software documentation: how much is enough?

Briand, L. C. (2003) · Seventh European Conference onSoftware Maintenance and Reengineering, 2003. Proceedings. · doi:10.1109/csmr.2003.1192406 · Cited by 69

Governing PatientsLikeMe: information production and research through an open, distributed, and data-based social media network

Tempini, N. (2015) · The Information Society · doi:10.1080/01972243.2015.998108 · Cited by 66

Big(ger) data as better data in open distance learning

Prinsloo, P., Archer, E., Barnes, G., Chetty, Y., & Van Zyl, D. (2015) · The International Review of Research in Open and Distributed Learning · doi:10.19173/irrodl.v16i1.1948 · Cited by 66

A Sustainable Circular Economy: Exploring Stakeholder Interests in Finland

Marjamaa, M., Salminen, H., Kujala, J., Tapaninaho, R., & Heikkinen, A. (2021) · South Asian Journal of Business and Management Cases · doi:10.1177/2277977921991914 · Cited by 62