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Knowledge Exchange Processes in Organizations and Policy Arenas: A Narrative Systematic Review of the Literature

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CONTANDRIOPOULOS, DAMIEN, LEMIRE, MARC, DENIS, JEAN-LOUIS, TREMBLAY, ÉMILE·2010·Milbank Quarterly
DOI 10.1111/j.1468-0009.2010.00608.x
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Abstract

CONTEXT: This article presents the main results from a large-scale analytical systematic review on knowledge exchange interventions at the organizational and policymaking levels. The review integrated two broad traditions, one roughly focused on the use of social science research results and the other focused on policymaking and lobbying processes. METHODS: Data collection was done using systematic snowball sampling. First, we used prospective snowballing to identify all documents citing any of a set of thirty-three seminal papers. This process identified 4,102 documents, 102 of which were retained for in-depth analysis. The bibliographies of these 102 documents were merged and used to identify retrospectively all articles cited five times or more and all books cited seven times or more. All together, 205 documents were analyzed. To develop an integrated model, the data were synthesized using an analytical approach. FINDINGS: This article developed integrated conceptualizations of the forms of collective knowledge exchange systems, the nature of the knowledge exchanged, and the definition of collective-level use. This literature synthesis is organized around three dimensions of context: level of polarization (politics), cost-sharing equilibrium (economics), and institutionalized structures of communication (social structuring). CONCLUSIONS: The model developed here suggests that research is unlikely to provide context-independent evidence for the intrinsic efficacy of knowledge exchange strategies. To design a knowledge exchange intervention to maximize knowledge use, a detailed analysis of the context could use the kind of framework developed here.

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Cited by

See all 445

Metadata

Authors
CONTANDRIOPOULOS, D., LEMIRE, M., DENIS, J.-L., & TREMBLAY, É.
Venue
Milbank Quarterly
Publisher
Wiley
Published
2010-12
Volume
88
Issue
4
Pages
444-483
ISSN
0887-378X (ISSN-L)
DOI
10.1111/j.1468-0009.2010.00608.x
OpenAlex
W2119819503
Cited by
445
References
16
FWCI
4.19
Type
journal article
Language
en
Open access
bronze
Licence
doi.wiley.com/10.1002/tdm_license_1.1 (tdm, 1735 d)

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

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How to cite

Cite CoChat for the checks on this page, and the paper for its own findings.

This page
CoChat. (2026). Citation check: Knowledge Exchange Processes in Organizations and Policy Arenas: A Narrative Systematic Review of the Literature. https://app.cochat.ai/papers/10.1111/j.1468-0009.2010.00608.x
The paper
CONTANDRIOPOULOS, D., LEMIRE, M., DENIS, J.-L., & TREMBLAY, É. (2010). Knowledge Exchange Processes in Organizations and Policy Arenas: A Narrative Systematic Review of the Literature. Milbank Quarterly. https://doi.org/10.1111/j.1468-0009.2010.00608.x

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.