APPLYING UNCERTAINTY MANAGEMENT THEORY TO EMPLOYEE VOICE BEHAVIOR: AN INTEGRATIVE INVESTIGATION

TAKEUCHI, RIKI; CHEN, ZHIJUN; CHEUNG, SIU YIN

doi:10.1111/j.1744-6570.2012.01247.x

Cited by 147Job Satisfaction and Organizational BehaviorLabor Movements and UnionsConflict Management and Negotiation

APPLYING UNCERTAINTY MANAGEMENT THEORY TO EMPLOYEE VOICE BEHAVIOR: AN INTEGRATIVE INVESTIGATION

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TAKEUCHI, RIKI, CHEN, ZHIJUN, CHEUNG, SIU YIN·2012·Personnel Psychology

DOI 10.1111/j.1744-6570.2012.01247.x

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Abstract

Drawing on uncertainty management theory, this study integrates justice research with the elaboration likelihood model and considers employee voice behavior as a function of 3 (interpersonal, procedural, and distributive) facets of justice perceptions in combination. Specifically, a positive relationship is hypothesized between interpersonal justice and employee voice behavior, which is buffered by high procedural justice. This 2‐way interaction effect is also examined to determine whether it would be mitigated by low distributive justice. Results from a sample of 395 manager–employee dyads provide support for these predictions. Furthermore, results from a supplementary analysis show that the 3‐way interaction effect on employee voice behavior was more pronounced for those who had a high feeling of uncertainty (i.e., those with a shorter job tenure or occupational tenure). Theoretical and practical implications of the findings are discussed.

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Authors: TAKEUCHI, R., CHEN, Z., & CHEUNG, S. Y.
Affiliations: Hong Kong University of Science and Technology (HK)
Shanghai University of Finance and Economics (CN)
Hong Kong Baptist University (HK)
Corresponding author: TAKEUCHI, RIKI
ORCID: TAKEUCHI, RIKI
CHEN, ZHIJUN
CHEUNG, SIU YIN
Venue: Personnel Psychology
Publisher: Wiley
Published: 2012-05-04
Volume: 65
Issue: 2
Pages: 283-323
ISSN: 0031-5826 (ISSN-L)
1744-6570
DOI: 10.1111/j.1744-6570.2012.01247.x
OpenAlex: W2171054687
Cited by: 143
References: 94
Citations by year: 2026: 8 · 2025: 10 · 2024: 11 · 2023: 16 · 2022: 19 · 2021: 15 · 2020: 11 · 2019: 14 · 2018: 9 · 2017: 5 · 2016: 6 · 2015: 4 · 2014: 7 · 2013: 7 · 2012: 1
FWCI: 12.37
Type: journal article
Language: en
Open access: bronze
doi.org
Licence: onlinelibrary.wiley.com/termsAndConditions#vor (vor)
Locations: Personnel Psychology (publishedVersion)
UWA Profiles and Research Repository (UWA) (submittedVersion)
HKBU Institutional Repository (Hong Kong Baptist University) (submittedVersion)
Rare & Special e-Zone (The Hong Kong University of Science and Technology) (submittedVersion)
Topics: Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
Social Sciences › Public Administration › Labor Movements and Unions
Social Sciences › Sociology and Political Science › Conflict Management and Negotiation
Keywords: employee voice behavior, uncertainty management theory, organizational justice, interpersonal justice, procedural justice, distributive justice, elaboration likelihood model, job tenure

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APPLYING UNCERTAINTY MANAGEMENT THEORY TO EMPLOYEE VOICE BEHAVIOR: AN INTEGRATIVE INVESTIGATION

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