Burnout by Design: How Digital Systems Overburden Neurodivergent Students in Higher Education
Open accessAbstract
Digital systems play a critical role in higher education, supporting student learning, communication, and administrative tasks. However, they are often designed with neurotypical users as the default, inadvertently creating barriers for a neurodiverse student body. By conducting semi-structured interviews with 11 neurodivergent students at a British university, we aimed to identify how neurodivergent students perceive their experiences of neurodivergence within academia, how these students experiences interact with these systems to affect academic performance and emotional wellbeing, and what strategies these students use to manage their academic and personal challenges. Our findings document the additional invisible work undertaken by neurodivergent students due to system designs exacerbating neurodivergent symptoms, imposing excessive user workload, and undermining both emotional wellbeing and academic success. We suggest solutions to reduce this invisible access work.
AI snapshot
Written from the paper’s full text.
TL;DR
This qualitative interview study with 11 neurodivergent students at a British university finds that university digital systems often impose extra invisible access work, trigger neurodivergent symptoms, and undermine academic performance and emotional wellbeing. The authors use reflexive thematic analysis to identify four themes and propose design and administrative changes to reduce this burden.
Key findings
- Four themes were developed: The Superpower Illusion, Twice the Effort, System Failure, and Coping Tax. Digital systems triggered procrastination, task paralysis, executive dysfunction, overwhelm, and emotional dysregulation; the login/password system was the most frequently cited friction, and one participant spent over 10 minutes trying to log in before giving up.
- Most students felt the university’s digital accessibility was only “partly” adequate; every participant agreed an additional streamlined task management system would help; three participants directly attributed missing lectures to system flaws; only 2 of 11 reported no additional digital difficulties due to neurodivergence; and 10 of 11 brought up needing and using transcripts. Five of 11 specifically mentioned struggling with repeatedly missing deadlines.
- Students described invisible work including masking, advocating for reasonable adjustments, manually communicating accommodations across systems, and creating personal coping strategies such as calendars, task managers, false urgency, and body doubling/accountability buddies.
- Recommendations target software designers (comply with WCAG, allow customisation, iterate), universities (link systems, auto-communicate adjustments and deadlines, provide a password manager, train staff on captions/transcripts), and staff (verbose naming, tabs rather than infinite scroll, consistency, accessible behaviours).
Methods
- Semi-structured interviews with 11 neurodivergent undergraduate and postgraduate students at a British university, recruited September–November 2022 via campus posters/flyers, an online psychology study recruitment system, and the University Neurodivergent Postgraduate Network mailing list; eligibility required diagnosis or self-identification under the Neurodivergent Umbrella.
- Interviews were conducted on Teams with 22 questions in three phases: diagnosis, symptoms, and university life; an interactive user walkthrough of university digital systems; and an overview of impacts and improvement suggestions. Automatic transcription was corrected and anonymised before analysis.
- Reflexive thematic analysis in NVivo following Braun and Clarke’s steps: familiarisation, initial coding, generating initial themes, reviewing themes, defining and naming themes, and producing the report. The first author disclosed their neurodivergence and conducted the interviews and analysis.
Limitations
- Stated: the sample may appear low but was deemed appropriate for sensitive qualitative work; the population came from only one university, limiting perspectives and relevant technologies; participant demographics were largely female; only 2 of 11 participants were in process of diagnosis or self-identified; and the study was limited to UK/Global North perspectives.
- Stated: the single-university scope was linked to the ethical approval available at the time, though some participants brought perspectives from other institutions.
- Evident from the text: the study relies on interview self-report only, includes no non-neurodivergent comparison group, reports no longitudinal or objective measurement of burnout or academic outcomes, and does not empirically test the proposed design recommendations.
Model-written summary. Check it against the paper before relying on it.
Integrity signals
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Cites
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Claims the paper makes
51 of 90 cited sources checked · 22 supported · 1 flagged · accuracy not yet measured
- Premisecitation§ 7 Conclusion · p. 14
Prior studies focus on workplace accessibility barriers.
“Unlike prior studies that focus on workplace accessibility barriers [15, 21]”
Quote in the paperSubstantial claim2 of 2 sources checked- cites [15] [15] Valeria Borsotti, Andrew Begel, and Pernille Bjørn. 2024. Neurodiversity and the Accessible University: Exploring Organizational Barriers, Access Labor and Opportunities for Change. Proceedings of the ACM on Human-Computer Interaction 8, CSCW1 (4 2024), 1-27. doi:10.1145/3641011 - source
The Abstract describes this paper as a study of neurodivergent students’ access barriers in three computer science institutions, not workplace barriers. The introductory passage mentions workplace accessibility as a topic of other prior research, then distinguishes this paper’s focus on undergraduate students. (LLM, conf=0.88)
Checked by a reasoning model — may be wrong.
Experimental — accuracy not yet measured - cites [21] [21] Sabrina Burtscher and Kathrin Gerling. 2024. Neurodivergence and Work in Human-Computer Interaction: Mapping the Research Landscape. In Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work . ACM, New York, NY, USA, 1-14. doi:10.1145/3663384.3663386 - source
- Premisecitation§ 2.2 Neurodivergence HCI · p. 2
Across HCI studies, there is a tendency to design systems that address perceived neurodivergent behaviours from an external viewpoint without adequately considering internal struggles.
“Across a number of studies [9, 29, 30, 39, 54, 55, 64, 74, 81, 90, 93], there is a noticeable tendency to design systems that address perceived neurodivergent behaviours, often from an external viewpoint, without adequately considering the internal struggles experienced by neurodivergent individuals.”
Quote in the paperSubstantial claim4 of 10 sources checked- cites [9] [9] Mohamad Awada, Burcin Becerik-Gerber, Gale Lucas, and Shawn Roll. 2022. Cognitive performance, creativity and stress levels of neurotypical young adults under different white noise levels. Scientific Reports 12, 1 (8 2022), 14566. doi:10. 1038/s41598-022-18862-w - source
The Introduction discusses white noise and cognitive performance, including prior studies involving children with ADHD; the Discussion describes this paper’s study of neurotypical adults. Searches for HCI system design, external perspectives, and neurodivergent individuals’ internal struggles found no passage addressing the claimed tendency. (LLM, conf=0.76)
Experimental — accuracy not yet measured - cites [29] [29] Breanna Desrochers, Ella Tuson, and John Magee. 2019. Evaluation of why individuals with ADHD struggle to find effective digital time management tools. In ASSETS 2019 - 21st International ACM SIGACCESS Conference on Computers and Accessibility . Association for Computing Machinery, Inc, 603-605. doi:10. 1145/3308561.3354622 - source
The Effectiveness of Strategies section suggests that many tools are built for neurotypical people and may not serve people with ADHD well; the Conclusion calls for tools designed with that population in mind. The paper does not establish a tendency across HCI studies to design for perceived neurodivergent behaviours from an external viewpoint, or say that such designs overlook internal struggles. (LLM, conf=0.82)
Experimental — accuracy not yet measured - cites [30] [30] Max Doan, Franceli L. Cibrian, Agnes Jang, Nihar Khare, Sean Chang, Aiyuan Li, Sabrina Schuck, Kimberley D. Lakes, and Gillian R. Hayes. 2020. CoolCraig: A smart watch/phone application supporting co-regulation of children with ADHD. In Conference on Human Factors in Computing Systems - Proceedings . Association for Computing Machinery. doi:10.1145/3334480.3382991 - source
- cites [39] [39] Jonas Grund, Moritz Umfahrer, Lea Buchweitz, James Gay, Arthur Theil, and Oliver Korn. 2020. A gamified and adaptive learning system for neurodivergent workers in electronic assembling tasks. In ACM International Conference Proceeding Series . Association for Computing Machinery, 491-494. doi:10.1145/3404983. 3410420 - source
The Introduction and §2.3 describe a system that guides neurodivergent workers through assembly tasks, supporting its use as an example of this kind of HCI design. But §2.3 explicitly considers cognitive overload, frustration, sensory sensitivity, and individual preferences, while §2.4 says neurodivergent workers co-designed its badges. The paper therefore does not support characterizing this system as designed solely from an external viewpoint without adequate consideration of internal experiences. The indexed passages provide section labels but no page numbers. (LLM, conf=0.83)
Experimental — accuracy not yet measured - cites [54] [54] Ashley N. Metzger and Laura T. Hamilton. 2021. The Stigma of ADHD: Teacher Ratings of Labeled Students. Sociological Perspectives 64, 2 (4 2021), 258-279. doi:10.1177/0731121420937739 - source
- cites [55] [55] DamianEMMilton.2014. Autistic expertise: A critical reflection on the production of knowledge in autism studies. Autism 18, 7 (10 2014), 794-802. doi:10.1177/ 1362361314525281 -
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
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- cites [81] [81] Arya Tavakoulnia, Kayla Guzman, Franceli L. Cibrian, Kimberley D. Lakes, Gillian Hayes, and Sabrina E. B. Schuck. 2019. Designing a wearable technology application for enhancing executive functioning skills in children with ADHD. In Adjunct Proceedings of the 2019 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the 2019 ACM International Symposium on Wearable Computers . ACM, New York, NY, USA, 222-225. doi:10.1145/3341162.3343819 - source
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- Findingcitation§ 4.1 The Superpower Illusion: The Disabling Reality of Neurodivergence in Higher Education · p. 5
Some participants described experiencing autistic burnout as a result of constantly expending energy on both their neurodivergent traits and academic expectations.
“Some participants also described experiencing autistic burnout [61] as a result of constantly expending energy (spoons) on both their neurodivergent traits 8 and academic expectations .”
Quote in the paperSubstantial claim1 of 1 sources checked- cites [61] [61] Dora M. Raymaker, Alan R. Teo, Nicole A. Steckler, Brandy Lentz, Mirah Scharer, Austin Delos Santos, Steven K. Kapp, Morrigan Hunter, Andee Joyce, and Christina Nicolaidis. 2020. 'Having All of Your Internal Resources Exhausted Beyond Measure and Being Left with No Clean-Up Crew': Defining Autistic Burnout. Autism in Adulthood 2, 2 (6 2020), 132-143. doi:10.1089/aut.2019.0079 - source
- Premisecitation§ 4.2 Twice the Effort: The Dual Burden of Masking and Invisible Work · p. 6
As a result of internalising neurodivergent traits and stress, unsupported neurodivergent adults are at risk for co-morbid mental health disorders such as anxiety, depression, and post-traumatic stress, and suicide.
“As a result of internalising neurodivergent traits and stress [72], unsupported neurodivergent adults are at risk for co-morbid mental health disorders such as anxiety, depression, and post-traumatic stress [6, 47, 70] and suicide [35].”
Quote in the paperNot a substantial claim3 of 5 sources checked- cites [72] [72] Lydia Gabriela Speyer, Ruth Harriet Brown, Denis Ribeaud, Manuel Eisner, and Aja Louise Murray. 2023. The role of moment-to-moment dynamics of perceived stress and negative affect in co-occurring ADHD and internalising symptoms. Journal of Autism and Developmental Disorders 53, 3 (3 2023), 1213-1223. doi:10. 1007/s10803-022-05624-w - source
The Conclusions report that increased stress reactivity partially mediates the association between ADHD traits and internalising problems, supporting a role for stress. The paper does not say that people internalise neurodivergent traits or establish this mechanism for neurodivergent adults generally. The citations attached to the later list of disorders and suicide are separate from this source. (LLM, conf=0.83)
Experimental — accuracy not yet measured - cites [6] [6] Kevin M Antshel, Teresa M Hargrave, Mihai Simonescu, Prashant Kaul, Kaitlin Hendricks, and Stephen V Faraone. 2011. Advances in understanding and treating ADHD. BMC Medicine 9, 1 (12 2011), 72. doi:10.1186/1741-7015-9-72 - source
Citation [72] is attached to the phrase about internalising neurodivergent traits and stress, not to the later list of mental health risks. The Introduction’s “Comorbid conditions” section reports mood and anxiety comorbidity in adults with ADHD, but neither it nor the passages found by searching for internalising and stress address that attributed explanation. No page numbers are available in our copy. (LLM, conf=0.74)
Experimental — accuracy not yet measured - cites [47] [47] Vanessa Hughes. 2022. Neurodiversity.be: Comorbidities. https://neurodiversity. be/comorbidities/ -
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites [70] [70] Jane A. Sedgwick-Müller, Ulrich Müller-Sedgwick, Marios Adamou, Marco Catani, Rebecca Champ, Gísli Gudjónsson, Dietmar Hank, Mark Pitts, Susan Young, and Philip Asherson. 2022. University students with attention deficit hyperactivity disorder (ADHD): a consensus statement from the UK Adult ADHD Network (UKAAN). BMC Psychiatry 22, 1 (12 2022), 292. doi:10.1186/s12888-022-03898-z - source
In “Recommendation 3. ADHD and mental health conditions” (page unavailable), the paper says anxiety and depression may reflect a stress response to ADHD-related impairments. The section on differences between ADHD and other mental health conditions also describes internalising symptoms in females with ADHD. It does not say that internalising neurodivergent traits causes the stated risks, and its discussion is chiefly about people with ADHD rather than unsupported neurodivergent adults generally. (LLM, conf=0.78)
Experimental — accuracy not yet measured - cites [35] [35] Karolina Furczyk and Johannes Thome. 2014. Adult ADHD and suicide. ADHD Attention Deficit and Hyperactivity Disorders 6, 3 (9 2014), 153-158. doi:10.1007/ s12402-014-0150-1 - source
- Premisecitation§ 1 Introduction · p. 1
Neurodivergent students must undertake organizational obstacles and invisible access work to secure equitable access to higher education.
“Recent work by Borsotti et al. (2024) [15] has highlighted organizational obstacles and invisible access work that neurodivergent students must undertake to secure equitable access to higher education.”
Quote in the paperSubstantial claim1 of 1 sources checked- cites [15] [15] Valeria Borsotti, Andrew Begel, and Pernille Bjørn. 2024. Neurodiversity and the Accessible University: Exploring Organizational Barriers, Access Labor and Opportunities for Change. Proceedings of the ACM on Human-Computer Interaction 8, CSCW1 (4 2024), 1-27. doi:10.1145/3641011 - source
- Premisecitation§ 2.3 The Invisible Work involved in being Neurodivergent in Higher Education · p. 3
Disabled students have to contend with student disability services and reasonable adjustment plans, an administrative burden not faced by their non-disabled, neurotypical peers.
“Additionally, these disabled students have to contend with student disability services and reasonable adjustment plans 3 - an administrative burden not faced by their non-disabled, neurotypical peers [22].”
Quote in the paperSubstantial claim1 of 1 sources checked- cites [22] [22] Luke Butcher and Stevie Lane. 2024. Neurodivergent (Autism and ADHD) student experiences of access and inclusion in higher education: an ecological systems theory perspective. Higher Education (10 2024). doi:10.1007/s10734-024-01319-6 - source
- Premisecitation§ 4.2 Twice the Effort: The Dual Burden of Masking and Invisible Work · p. 6
Prolonged masking in academic situations can lead students to burnout.
“Prolonged masking in academic situations can even lead students to burnout [79].”
Quote in the paperSubstantial claim1 of 1 sources checked- cites [79] [79] Connie Syharat, Alexandra Hain, Arash Esmaili Zaghi, and Catherine Berdanier. [n. d.]. Burnout: The Cost of Masking Neurodiversity in Graduate STEM Programs. In 2023 ASEE Annual Conference & Exposition Proceedings . ASEE Conferences. doi:10.18260/1-2--43092 - source
- Interpretationcitation§ 5 Discussion · p. 11
Our findings demonstrate that the process of being a student itself constitutes a form of access work, requiring significant cognitive, emotional, and administrative effort.
“While higher education is often framed as a pathway to professional work, our findings demonstrate that the process of being a student itself constitutes a form of access work, requiring significant cognitive, emotional, and administrative effort [15, 53, 58, 75, 78].”
Quote in the paperSubstantial claim3 of 5 sources checked- cites [15] [15] Valeria Borsotti, Andrew Begel, and Pernille Bjørn. 2024. Neurodiversity and the Accessible University: Exploring Organizational Barriers, Access Labor and Opportunities for Change. Proceedings of the ACM on Human-Computer Interaction 8, CSCW1 (4 2024), 1-27. doi:10.1145/3641011 - source
Section 5.1.1 describes neurodivergent computer-science students’ efforts to obtain accommodations as excessive access labor that adds stress and takes time from studying. Section 5.1.2 also describes cognitive access barriers and a bureaucratic support system. The source supports the claim for the students it studied, but not the broader suggestion that being a student itself constitutes access work for students generally. (LLM, conf=0.82)
Experimental — accuracy not yet measured - cites [53] [53] Emma J. McDonnell, Ping Liu, Steven M. Goodman, Raja Kushalnagar, Jon E. Froehlich, and Leah Findlater. 2021. Social, Environmental, and Technical: Factors at Play in the Current Use and Future Design of Small-Group Captioning. 24. Proceedings of the ACM on Human-Computer Interaction 5, CSCW2 (10 2021), 1-25. doi:10.1145/3479578 - source
The paper documents access work in educational settings: students combine captions with other strategies, and one participant describes leaving a discussion class when overlapping speech makes it inaccessible (Concurrent access strategies; §4.1.1). Section 5.2 also describes frustration with repeatedly teaching hearing people accessible communication practices. These passages support cognitive and emotional effort, but the paper does not establish the broader claim that being a student itself entails administrative access work. (LLM, conf=0.78)
Experimental — accuracy not yet measured - cites [58] [58] Maulishree Pandey, Vaishnav Kameswaran, Hrishikesh V. Rao, Sile O'Modhrain, and Steve Oney. 2021. Understanding Accessibility and Collaboration in Programming for People with Visual Impairments. Proceedings of the ACM on Human-Computer Interaction 5, CSCW1 (4 2021), 1-30. doi:10.1145/3449203 - source
- cites [75] [75] Susan Leigh Star and Anselm Strauss. 1999. Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work. Computer Supported Cooperative Work (CSCW) 8, 1-2 (3 1999), 9-30. doi:10.1023/A:1008651105359 - source
- cites [78] [78] Lucy Suchman. 1995. Making work visible. Commun. ACM 38, 9 (9 1995), 56-64. doi:10.1145/223248.223263 - source
In “Representation as Stereotyping” (page not provided), Suchman shows that work dismissed as mindless can require interpretation and judgment. That supports the broader framing of overlooked effort as work, but the paper does not address students, access work, or the claimed emotional and administrative effort. The finding about students is presented as the citing authors’ own. (LLM, conf=0.84)
Experimental — accuracy not yet measured
- Premisecitation§ 4.4 Coping Tax: The Extra Work Neurodivergent Students Must Do · p. 10
Many neurodivergent adults intentionally create systems to help self-manage and cope with their symptoms in daily life.
“Many neurodivergent adults intentionally create systems to help self-manage and cope with their symptoms win daily life [29, 93].”
Quote in the paperNot a substantial claim1 of 2 sources checked- cites [29] [29] Breanna Desrochers, Ella Tuson, and John Magee. 2019. Evaluation of why individuals with ADHD struggle to find effective digital time management tools. In ASSETS 2019 - 21st International ACM SIGACCESS Conference on Computers and Accessibility . Association for Computing Machinery, Inc, 603-605. doi:10. 1145/3308561.3354622 - source
The Specific Strategies section reports that participants used multiple time-management strategies and that alarms, alerts, and timers may help mitigate ADHD-related difficulties. It does not establish that they created their own systems, and its focus on adults with ADHD does not support the broader claim about neurodivergent adults generally. (LLM, conf=0.85)
Experimental — accuracy not yet measured - cites [93] [93] Susan Young. 2005. Coping strategies used by adults with ADHD. Personality and Individual Differences 38, 4 (3 2005), 809-816. doi:10.1016/j.paid.2004.06.005 - source
- Findingown data§ 4.1 The Superpower Illusion: The Disabling Reality of Neurodivergence in Higher Education · p. 5
P6 and P1 described how their tendency towards demand avoidance impeded task initiation.
“For example, P6 and P1 described how their tendency towards demand avoidance impeded task initiation:”
Quote in the paperNot a substantial claim - Findingown data§ 4.1 The Superpower Illusion: The Disabling Reality of Neurodivergence in Higher Education · p. 5
Some participants, like P4, explained how their sensory difficulties were triggered by features of the university environment.
“Some, like P4, also explained how their sensory difficulties were triggered by features of the university environment”
Quote in the paperSubstantial claim - Findingown data§ 4.1 The Superpower Illusion: The Disabling Reality of Neurodivergence in Higher Education · p. 5
These challenges extended to and beyond academics, impacting participants' relationships, self-esteem, energy levels, mood, motivation, etc.
“These challenges extended to and beyond academics , impacting participants' relationships, self-esteem, energy levels, mood, motivation, etc.”
Quote in the paperSubstantial claim - Findingown data§ 4.1 The Superpower Illusion: The Disabling Reality of Neurodivergence in Higher Education · p. 5
Participants struggled with low or limited energy.
“Participants also struggled with low or limited energy: disabilityactivism uses spoon-theory [56] to explain this phenomenon.”
Quote in the paperSubstantial claim - Findingown data§ 4.1 The Superpower Illusion: The Disabling Reality of Neurodivergence in Higher Education · p. 5
Five of the 11 participants specifically mentioned struggling with repeatedly missing deadlines.
“Five of the 11 participants specifically mentioned struggling with repeatedly missing deadlines.”
Quote in the paperNot a substantial claim - Findingown data§ 4.3 System Failure: How Digital Tools Undermine Neurodivergent Students · p. 7
Features that supported symptom management and neurodivergent traits significantly contributed to good usability for students.
“Features that supported symptom management and neurodivergent traits significantly contributed to good usability for students, as seen in Table 2 9 .”
Quote in the paperSubstantial claim - Findingown data§ 4.2 Twice the Effort: The Dual Burden of Masking and Invisible Work · p. 6
Because of perceived and lived stigma, some neurodivergent students were less likely to advocate for themselves or ask for accommodations.
“Because of this perceived and lived stigma, some students were less likely to advocate for themselves or ask for accommodations:”
Quote in the paperSubstantial claim - Findingown data§ 4.3 System Failure: How Digital Tools Undermine Neurodivergent Students · p. 7
Many students were adamant that customisation was essential for truly accessible audio-visual spaces.
“Given that accessibility does not fit with a one-size-fits all approach, and the variety of different opinions here (agreeing only that the current layouts/colour schemes/visualisations are bad), for truly accessible audio-visual spaces, many students were adamant that customisation was essential.”
Quote in the paperSubstantial claim- Rests on an assumption: Accessibility does not fit with a one-size-fits-all approach.
- Findingown data§ 4.4 Coping Tax: The Extra Work Neurodivergent Students Must Do · p. 11
Students like P7 and P2 reported intentionally creating additional urgency to help motivate them with tasks.
“Students like P7 and P2 reported intentionally creating additional urgency to help motivate them with tasks:”
Quote in the paperNot a substantial claim - Findingown data§ 4.3.2 Digital systems trigger symptoms that negatively af- · p. 10
Only two of the 11 students reported experiencing no additional digital difficulties due to their neurodivergence.
“- Only two of the 11 students reported experiencing no additional digital difficulties due to their neurodivergence.”
Quote in the paperSubstantial claim - Findingown data§ 4.3 System Failure: How Digital Tools Undermine Neurodivergent Students · p. 7
The Reasonable Adjustments section on the university portal was designed in an unclear manner.
“P4 found that the Reasonable Adjustments section on the university portal was designed in an unclear manner”
Quote in the paperSubstantial claim - Findingown data§ 4.3.2 Digital systems trigger symptoms that negatively af- · p. 10
The most frequently cited source of friction among participants was the login and password system, triggering symptoms including frustration, emotional dysregulation, procrastination, and task paralysis.
“The most frequently cited source of friction (triggering symptoms including but not limited to frustration, emotional dysregulation, procrastination, and task paralysis ) was the login and password system.”
Quote in the paperSubstantial claim - Findingown data§ 4.4 Coping Tax: The Extra Work Neurodivergent Students Must Do · p. 10
P7 and P9 described complex digital workflows they created to keep track of tasks and events, such as manually including meeting links in their calendar.
“P7 and P9 described the complex digital workflows they created to keep track of tasks and events, such as manually including meeting links in their calendar:”
Quote in the paperNot a substantial claim - Findingown data§ 4.4 Coping Tax: The Extra Work Neurodivergent Students Must Do · p. 10
Some students used external digital tools to manage their task load (like P8 and Microsoft Tasks).
“Some students used external digital tools to manage their task load (like P8 and Microsoft Tasks):”
Quote in the paperNot a substantial claim - Findingown data§ 4.3 System Failure: How Digital Tools Undermine Neurodivergent Students · p. 7
By far the biggest usability problem for participants was excessive user workload.
“By far the biggest usability problem for participants was excessive user workload.”
Quote in the paperSubstantial claim - Findingown data§ 4.3 System Failure: How Digital Tools Undermine Neurodivergent Students · p. 7
Inconsistencies in instructions and non-intuitive experiences led to unexpected system behaviour even in online resources specifically aimed at disabled students.
“Inconsistencies in instructions and non-intuitive experiences led to unexpected system behaviour even in online resources specifically aimed at disabled students:”
Quote in the paperSubstantial claim - Findingown data§ 4.3.2 Digital systems trigger symptoms that negatively af- · p. 10
Every participant agreed that an additional, streamlined task management system would help them.
“- Every participant agreed that an additional, streamlined task management system would help them.”
Quote in the paperNot a substantial claim - Findingown data§ 4.4 Coping Tax: The Extra Work Neurodivergent Students Must Do · p. 10
Participants offered many different coping strategies they already use to manage their conditions in the context of the university and their education.
“The participants offered up many different coping strategies they already use to manage their conditions in the context of the university and their education.”
Quote in the paperSubstantial claim - Findingown data§ 4.3.2 Digital systems trigger symptoms that negatively af- · p. 10
Three participants directly attributed missing lectures to the system's flaws.
“- Three participants directly attributed missing lectures to the system's flaws.”
Quote in the paperNot a substantial claim - Findingown data§ 4.4 Coping Tax: The Extra Work Neurodivergent Students Must Do · p. 11
The final coping strategy identified by the students was accountability buddies, similar to 'body doubling' or 'parallel play', where having other people present, even remotely, helped motivate students to achieve their goals.
“The final coping strategy identified by the students was accountability buddies, similar to 'body doubling' or 'parallel play' [16, 60]: sometimes just having other people present, even remotely, helped motivate students to achieve their goals.”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites [16] [16] Allison A. Bosworth. 2023. Investigating the Practices of Neurodivergent Female Designers: A Design Research Study . Ph. D. Dissertation. Kent State University. https://www.proquest.com/docview/2814214670?pq-origsite=gscholar& fromopenview=true -
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites [60] [60] Emma Pritchard-Rowe, Carmen de Lemos, Katie Howard, and Jenny Louise Gibson. 2023. Social play as a 'double-edged sword': Exploring the experience of autistic play from the perspective of autistic adults. (1 2023). https://psyarxiv. com/2gq3y/ -
Not checked in the free run.
- Findingown data§ 4.2 Twice the Effort: The Dual Burden of Masking and Invisible Work · p. 6
The process to acquire university disability accommodations is difficult.
“The university does offer disability accommodations for students (often referred to as Reasonable Adjustments), but oftentimes these are poorly implemented or communicated, and the process to acquire these accommodations is also difficult, as experienced by P3:”
Quote in the paperSubstantial claim - Findingown data§ 5.2.3 What should the staff do differently? · p. 13
Participants favoured 'tabs'.
“Instead, participants favoured 'tabs'.”
Quote in the paperNot a substantial claim - Findingown data§ 7 Conclusion · p. 14
Neurodivergent students perform substantial invisible labour to compensate for inaccessible digital infrastructures.
“By centring lived experiences, this research demonstrates that neurodivergent students perform substantial invisible labour to compensate for inaccessible digital infrastructures.”
Quote in the paperSubstantial claim - Findingown data§ 5.2 Access Implications for Supporting Neurodivergent Students Using University Tools · p. 13
10 out of 11 participants brought up issues with needing and using transcripts in their interview.
“The importance of this was underlined in theme three (Section 4.3), wherein 10 out of 11 participants brought up issues with needing and using transcripts in their interview.”
Quote in the paperSubstantial claim - Findingnone given§ 7 Conclusion · p. 14
User experience issues are often felt more keenly or emotionally by neurodivergent students, significantly impacting them in various ways.
“how user experience issues are often felt more keenly or emotionally by these students, significantly impacting them in various ways.”
Quote in the paperNot a substantial claim - Findingown data§ 5.2.3 What should the staff do differently? · p. 13
Many students described struggling with a lack of verbose naming and visuals on the learning platform and the lecture video site.
“Manystudents described struggling with a lack of verbose naming and visuals on the learning platform and the lecture video site (theme three, System Failure, Section 4.3).”
Quote in the paperSubstantial claim - Findingown data§ 5.2 Access Implications for Supporting Neurodivergent Students Using University Tools · p. 13
Other students described difficulties attending in person at university due to sensory difficulties.
“On the other hand, other students described difficulties attending in person at university due to sensory difficulties (theme one, the Superpower Illusion, Section 4.1).”
Quote in the paperNot a substantial claim - Premisenone given§ Abstract · p. 1
Digital systems in higher education are often designed with neurotypical users as the default, inadvertently creating barriers for a neurodiverse student body.
“However, they are often designed with neurotypical users as the default, inadvertently creating barriers for a neurodiverse student body.”
Quote in the paperSubstantial claim - Premisecitation§ 1 Introduction · p. 1
The effects of the pandemic-driven shift to online and hybrid learning on neurodivergent students remain underexplored.
“However, the effects of this shift on neurodivergent students remain underexplored [88], leaving crucial questions about how digital systems contribute to, or alleviate, academic inequities, cognitive overload, and burnout unanswered.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [88] [88] Adrian Wallbank. 2023. ADHD in higher education: is digital learning making it worse? https://www.timeshighereducation.com/campus/adhd-highereducation-digital-learning-making-it-worse -
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Premisecitation§ 4.2 Twice the Effort: The Dual Burden of Masking and Invisible Work · p. 6
The stigma associated with disclosure can lead many students to suffer in silence.
“However, the stigma associated with disclosure [54] can lead many students to suffer in silence.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [54] [54] Ashley N. Metzger and Laura T. Hamilton. 2021. The Stigma of ADHD: Teacher Ratings of Labeled Students. Sociological Perspectives 64, 2 (4 2021), 258-279. doi:10.1177/0731121420937739 - source
- Interpretationreasoning§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 12
It extends accessibility research by demonstrating that digital system design is not a neutral factor but an active determinant of academic equity.
“It extends accessibility research by demonstrating that digital system design is not a neutral factor but an active determinant of academic equity.”
Quote in the paperNot a substantial claim - Interpretationreasoning§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 11
Managing neurodiversity within these systems requires additional articulation work-students must coordinate accommodations and extensions, ensuring processes function smoothly despite being intended recipients rather than facilitators.
“Managing neurodiversity within these systems requires additional articulation work-students must coordinate accommodations and extensions, ensuring processes function smoothly despite being intended recipients rather than facilitators.”
Quote in the paperSubstantial claim - Interpretationreasoning§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 11
Poorly designed university systems exacerbate these challenges, adding further strain through inaccessible interfaces and fragmented usability.
“Poorly designed university systems exacerbate these challenges, adding further strain through inaccessible interfaces and fragmented usability.”
Quote in the paperSubstantial claim - Premisecitation§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 11
Themes two and three and Spoon Theory highlight that disabled and neurodivergent individuals have limited energy and cognitive bandwidth, making them especially vulnerable to the effects of poorly designed user experiences.
“Themes two and three (Twice the Effort and System Failure, Sections 4.2 and 4.3) and Spoon Theory [56] highlight that disabled and neurodivergent individuals have limited energy and cognitive bandwidth, making them especially vulnerable to the effects of poorly designed user experiences.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [56] [56] Christine Miserandino. 2003. The spoon theory. But You Don't Look Sick (2003), 9781315453217-19. https://balanceanddizziness.org/pdf/TheSpoonTheory.pdf -
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationreasoning§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 11
Lack of usability in digital systems can directly trigger neurodivergent symptoms, ranging from executive dysfunction and task paralysis to negative shifts in self-perception.
“Lack of usability in digital systems can directly trigger neurodivergent symptoms, ranging from executive dysfunction and task paralysis to negative shifts in self-perception.”
Quote in the paperNot a substantial claim - Interpretationreasoning§ 5 Discussion · p. 11
The invisible labour required to self-manage these challenges adds an unacknowledged burden on an already disadvantaged group.
“The invisible labour required to self-manage these challenges-including tracking deadlines across fragmented platforms, reformatting inaccessible materials, making sure that accommmodations and extensions are communicated across systems, and troubleshooting poor system usability-adds an unacknowledged burden on an already disadvantaged group.”
Quote in the paperSubstantial claim- Rests on an assumption: Neurodivergent students already face significant cognitive and emotional labor due to masking and self-regulation.
- Interpretationcitation§ 4.2 Twice the Effort: The Dual Burden of Masking and Invisible Work · p. 6
Masking expends additional spoons as it requires effort.
“Following previously discussed spoon-theory [56], masking expends additional spoons as it requires effort.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [56] [56] Christine Miserandino. 2003. The spoon theory. But You Don't Look Sick (2003), 9781315453217-19. https://balanceanddizziness.org/pdf/TheSpoonTheory.pdf -
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Interpretationreasoning§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 11
In this situation, many students also engage in self-directed workarounds, developing personal coping strategies to adapt flawed systems to their needs.
“In this situation, many students also engage in self-directed workarounds, developing personal coping strategies to adapt flawed systems to their needs.”
Quote in the paperSubstantial claim - Interpretationreasoning§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 11
This accumulation of invisible labour, layered onto the existing burden of masking, underscores the substantial, often unrecognized effort required for neurodivergent students to succeed.
“This accumulation of invisible labour, layered onto the existing burden of masking, underscores the substantial, often unrecognized effort required for neurodivergent students to succeed.”
Quote in the paperSubstantial claim- Rests on an assumption: Neurodivergent students already face significant cognitive and emotional labor due to masking and self-regulation.
- Interpretationreasoning§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 12
These findings reframe digital higher education as a work environment-one where technology and policy directly shape the workload, stress, and success of neurodivergent students.
“These findings reframe digital higher education as a work environment-one where technology and policy directly shape the workload, stress, and success of neurodivergent students.”
Quote in the paperNot a substantial claim - Interpretationreasoning§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 12
In summary, neurodivergent students experience a disproportionate burden when the university digital systems are not designed with usability in mind.
“In summary, neurodivergent students experience a disproportionate burden when the university digital systems are not designed with usability in mind.”
Quote in the paperSubstantial claim
- May combine two claims. 61
- Classified as probably not a substantial claim. 21
- Not yet classified. 1
May combine two claims.
Premisecitation§ 1 Introduction · p. 1Neurodivergent students face disproportionately high barriers to completing postsecondary education, with long-term interruptions such as burnout being a common outcome.
“Neurodivergent students face disproportionately high barriers to completing postsecondary education, with long-term interruptions such as burnout being a common outcome [32, 70, 79].”
Quote in the paperSubstantial claim3 of 3 sources checked- cites [32] [32] Patrick Dwyer, Erica Mineo, Kristin Mifsud, Chris Lindholm, Ava Gurba, and T.C. Waisman. 2022. Building Neurodiversity-Inclusive Postsecondary Campuses: Recommendations for Leaders in Higher Education. Autism in Adulthood (9 2022). doi:10.1089/aut.2021.0042 - source
The Introduction (page unavailable) says autistic and ADHD students are less likely than the general population to complete postsecondary studies. Recommendation 7 (page unavailable) says inadequate sensory accommodations could cause distress and burnout that affects academic success, but it does not establish that burnout commonly causes long-term interruptions. (LLM, conf=0.88)
Experimental — accuracy not yet measured - cites [70] [70] Jane A. Sedgwick-Müller, Ulrich Müller-Sedgwick, Marios Adamou, Marco Catani, Rebecca Champ, Gísli Gudjónsson, Dietmar Hank, Mark Pitts, Susan Young, and Philip Asherson. 2022. University students with attention deficit hyperactivity disorder (ADHD): a consensus statement from the UK Adult ADHD Network (UKAAN). BMC Psychiatry 22, 1 (12 2022), 292. doi:10.1186/s12888-022-03898-z - source
The Background says a significant majority of university students with ADHD experience academic difficulties, and the Discussion & conclusion says ADHD can adversely affect retention and progression. A Background table lists fatigue or burn-out among associated behaviours, but the paper does not establish that burnout commonly causes long-term interruptions in study. Its findings also concern students with ADHD, not neurodivergent students generally. The indexed passages provide no page numbers. (LLM, conf=0.86)
Experimental — accuracy not yet measured - cites [79] [79] Connie Syharat, Alexandra Hain, Arash Esmaili Zaghi, and Catherine Berdanier. [n. d.]. Burnout: The Cost of Masking Neurodiversity in Graduate STEM Programs. In 2023 ASEE Annual Conference & Exposition Proceedings . ASEE Conferences. doi:10.18260/1-2--43092 - source
The Literature review reports high rates of departure from college, and the Discussion identifies stressors that may contribute to burnout among neurodivergent graduate students. In the Findings, one participant describes needing a longer recovery after overload. The paper does not establish that long-term interruptions are a common outcome across postsecondary education; its study focuses on graduate STEM students. (LLM, conf=0.86)
Experimental — accuracy not yet measured
May combine two claims.
Premisecitation§ 2.3 The Invisible Work involved in being Neurodivergent in Higher Education · p. 3The mental workload of organising student life while balancing stigma can lead neurodivergent students to mask their traits and not communicate their needs, deepening difficulties and leading to burnout or drop-out.
“The mental workload of organising their student life (such as managing coursework deadlines) whilst balancing the stigma of outwardly presenting as neurodivergent in the workplace [21], or even disclosing as such, can lead neurodivergent students to mask their traits and not communicate their needs, deepening their difficulties and leading to burnout or drop-out [79, 80].”
Quote in the paperSubstantial claim3 of 3 sources checked- cites [21] [21] Sabrina Burtscher and Kathrin Gerling. 2024. Neurodivergence and Work in Human-Computer Interaction: Mapping the Research Landscape. In Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work . ACM, New York, NY, USA, 1-14. doi:10.1145/3663384.3663386 - source
- cites [79] [79] Connie Syharat, Alexandra Hain, Arash Esmaili Zaghi, and Catherine Berdanier. [n. d.]. Burnout: The Cost of Masking Neurodiversity in Graduate STEM Programs. In 2023 ASEE Annual Conference & Exposition Proceedings . ASEE Conferences. doi:10.18260/1-2--43092 - source
The Findings (Neurodivergent burnout due to overwork and masking) describe organizational demands and difficulties with deadlines. The Discussion (Power dynamics and self-silencing; Neurodivergent burnout) describes students hiding their struggles or not asking for help, and identifies overwork and masking as burnout risks. The paper does not establish drop-out as an outcome of this process. (LLM, conf=0.86)
Experimental — accuracy not yet measured - cites [80] [80] Connie Mosher Syharat, Alexandra Hain, Arash E. Zaghi, Rachael Gabriel, and Catherine G. P. Berdanier. 2023. Experiences of neurodivergent students in graduate STEM programs. Frontiers in Psychology 14 (6 2023). doi:10.3389/fpsyg. 2023.1149068 - source
The Findings section (‘Neurodivergent burnout due to overwork and masking’; page unavailable) describes organizational strain, masking, and burnout. The Discussion (‘Power dynamics and self-silencing’; page unavailable) describes students hiding struggles and avoiding requests for help. The paper does not link this combined process to dropping out; its mention of college departure in the Literature review is not presented as an outcome of masking or burnout. (LLM, conf=0.86)
Experimental — accuracy not yet measured
May combine two claims.
Premisecitation§ 2.3 The Invisible Work involved in being Neurodivergent in Higher Education · p. 3Once they reach higher education, neurodivergent students are marginalised by the learning experiences themselves and are expected to perform additional invisible meta-work beyond that expected of typical students.
“However, once they reach higher education, neurodivergent students are marginalised by the learning experiences themselves 2 , and are also expected to perform additional invisible 'meta'-work (or 'access labour' [15, 75, 78], see Footnote 1), beyond that expected of typical students.”
Quote in the paperSubstantial claim2 of 3 sources checked- cites [15] [15] Valeria Borsotti, Andrew Begel, and Pernille Bjørn. 2024. Neurodiversity and the Accessible University: Exploring Organizational Barriers, Access Labor and Opportunities for Change. Proceedings of the ACM on Human-Computer Interaction 8, CSCW1 (4 2024), 1-27. doi:10.1145/3641011 - source
- cites [75] [75] Susan Leigh Star and Anselm Strauss. 1999. Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work. Computer Supported Cooperative Work (CSCW) 8, 1-2 (3 1999), 9-30. doi:10.1023/A:1008651105359 - source
- cites [78] [78] Lucy Suchman. 1995. Making work visible. Commun. ACM 38, 9 (9 1995), 56-64. doi:10.1145/223248.223263 - source
The Abstract (page unavailable) says that some forms of work are less visible to those who benefit from them, supporting the general idea of invisible work. The paper does not address neurodivergent students, access labour, or whether they perform additional work compared with typical students. The separate claim about marginalisation by learning experiences is attached to citation 2, not this source. (LLM, conf=0.83)
Experimental — accuracy not yet measured
May combine two claims.
Premisecitation§ 2.3 The Invisible Work involved in being Neurodivergent in Higher Education · p. 3As a result of barriers in digital systems, many neurodivergent students create their own coping strategies, contributing yet more to their invisible work.
“As a result of the barriers present in these systems, many neurodivergent students create their own coping strategies, thus contributing yet more to their invisible work [15, 75, 78].”
Quote in the paperSubstantial claim2 of 3 sources checked- cites [15] [15] Valeria Borsotti, Andrew Begel, and Pernille Bjørn. 2024. Neurodiversity and the Accessible University: Exploring Organizational Barriers, Access Labor and Opportunities for Change. Proceedings of the ACM on Human-Computer Interaction 8, CSCW1 (4 2024), 1-27. doi:10.1145/3641011 - source
- cites [75] [75] Susan Leigh Star and Anselm Strauss. 1999. Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work. Computer Supported Cooperative Work (CSCW) 8, 1-2 (3 1999), 9-30. doi:10.1023/A:1008651105359 - source
- cites [78] [78] Lucy Suchman. 1995. Making work visible. Commun. ACM 38, 9 (9 1995), 56-64. doi:10.1145/223248.223263 - source
In “Representation as Stereotyping” (page unavailable), Suchman describes work overlooked by technology designers; “Work” (page unavailable) notes that service work can be less visible to those who benefit from it. These passages support the general idea of invisible work, but the paper does not establish that digital barriers lead neurodivergent students to create coping strategies. (LLM, conf=0.82)
Experimental — accuracy not yet measured
Classified as probably not a substantial claim.
Premisenone given§ 2.2 Neurodivergence HCI · p. 3The gap investigated by this work lies at the intersection of HCI work that actively involves neurodivergent subjects and literature investigating neurodivergent individuals in higher education and broad accessibility of universities and their systems.
“The gap investigated by this work lies at the intersection of the mentioned HCI work which actively involves its neurodivergent subjects [21, 29, 39, 64, 64, 93], and the body of literature which investigates the experience of these neurodivergent individuals in higher education [4, 14, 15, 51, 57, 70], as well as work investigatigating the broad accessibility of universities and their systems [3,”
Quote in the paperSubstantial claim6 of 10 sources checked- cites [21] [21] Sabrina Burtscher and Kathrin Gerling. 2024. Neurodivergence and Work in Human-Computer Interaction: Mapping the Research Landscape. In Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work . ACM, New York, NY, USA, 1-14. doi:10.1145/3663384.3663386 - source
The Introduction and Findings establish that this is HCI work about neurodivergent people in workplace settings. But the Methods describe a close-reading literature review, not research that directly involved neurodivergent participants; the direct participation described in the Corpus Description belongs to studies it reviews. The higher-education and university-accessibility literature is cited separately in the citing sentence, so it is not attributed to this source. (LLM, conf=0.83)
Experimental — accuracy not yet measured - cites [29] [29] Breanna Desrochers, Ella Tuson, and John Magee. 2019. Evaluation of why individuals with ADHD struggle to find effective digital time management tools. In ASSETS 2019 - 21st International ACM SIGACCESS Conference on Computers and Accessibility . Association for Computing Machinery, Inc, 603-605. doi:10. 1145/3308561.3354622 - source
- cites [39] [39] Jonas Grund, Moritz Umfahrer, Lea Buchweitz, James Gay, Arthur Theil, and Oliver Korn. 2020. A gamified and adaptive learning system for neurodivergent workers in electronic assembling tasks. In ACM International Conference Proceeding Series . Association for Computing Machinery, 491-494. doi:10.1145/3404983. 3410420 - source
- cites [64] [64] Kathryn E. Ringland and Christine T. Wolf. 2021. Creating assistive technology in disabled communities, five years on. ACM SIGACCESS Accessibility and Computing 131 (10 2021), 1-5. doi:10.1145/3507912.3507914 - source
- cites [93] [93] Susan Young. 2005. Coping strategies used by adults with ADHD. Personality and Individual Differences 38, 4 (3 2005), 809-816. doi:10.1016/j.paid.2004.06.005 - source
- cites [4] [4] Anastasia H. Anderson, Mark Carter, and Jennifer Stephenson. 2018. Perspectives of University Students with Autism Spectrum Disorder. Journal of Autism and Developmental Disorders 48, 3 (3 2018), 651-665. doi:10.1007/s10803-017-3257-3 - source
- cites [14] [14] Yasamine Bolourian, Sasha M. Zeedyk, and Jan Blacher. 2018. Autism and the University Experience: Narratives from Students with Neurodevelopmental Disorders. Journal of Autism and Developmental Disorders 48, 10 (10 2018), 3330-3343. doi:10.1007/s10803-018-3599-5 - source
- cites [15] [15] Valeria Borsotti, Andrew Begel, and Pernille Bjørn. 2024. Neurodiversity and the Accessible University: Exploring Organizational Barriers, Access Labor and Opportunities for Change. Proceedings of the ACM on Human-Computer Interaction 8, CSCW1 (4 2024), 1-27. doi:10.1145/3641011 - source
- cites [51] [51] Soo Jin Kwon, Yoonjung Kim, and Yeunhee Kwak. 2018. Difficulties faced by university students with self-reported symptoms of attention-deficit hyperactivity disorder: a qualitative study. Child and Adolescent Psychiatry and Mental Health 12, 1 (12 2018), 12. doi:10.1186/s13034-018-0218-3 - source
- cites [57] [57] Anabel Moriña, Víctor H. Perera, and Rafael Carballo. 2020. Training Needs of Academics on Inclusive Education and Disability. SAGE Open 10, 3 (7 2020), 215824402096275. doi:10.1177/2158244020962758 - source
May combine two claims.
Premisecitation§ 4.2 Twice the Effort: The Dual Burden of Masking and Invisible Work · p. 6Many unsupported neurodivergent adults develop poor self-esteem and struggle to maintain relationships.
“Many unsupported neurodivergent adults develop poor self-esteem and struggle to maintain relationships [70]”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites [70] [70] Jane A. Sedgwick-Müller, Ulrich Müller-Sedgwick, Marios Adamou, Marco Catani, Rebecca Champ, Gísli Gudjónsson, Dietmar Hank, Mark Pitts, Susan Young, and Philip Asherson. 2022. University students with attention deficit hyperactivity disorder (ADHD): a consensus statement from the UK Adult ADHD Network (UKAAN). BMC Psychiatry 22, 1 (12 2022), 292. doi:10.1186/s12888-022-03898-z - source
In Results and consensus outcome, the section on ADHD and other mental health conditions links emotional lability in adults with ADHD to low self-esteem and says university students with ADHD may have difficulty maintaining social relationships. It does not establish these outcomes for neurodivergent adults generally or attribute them to a lack of support. The indexed passages provide no page numbers. (LLM, conf=0.88)
Experimental — accuracy not yet measured
Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.
Premisecitation§ 1 Introduction · p. 1Without focusing on accessibility, universities risk further excluding neurodivergent students and reinforcing existing inequities.
“Without focusing on accessibility, universities risk further excluding neurodivergent students and reinforcing existing inequities [82].”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites [82] [82] Pauline Taylor-Guy and Anne-Marie Chase. 2020. Universities need to train lecturers in online delivery, or they risk students dropping out. The Conversation (3 2020). https://theconversation.com/universities-need-to-train-lecturers-inonline-delivery-or-they-risk-students-dropping-out-133921 - source
The “Why online learning can fail” section says online learning was intended to reach students with disabilities and other historically excluded groups, yet those groups are most likely to drop out. It does not specifically discuss neurodivergent students or establish that a lack of focus on accessibility causes their exclusion. (LLM, conf=0.83)
Experimental — accuracy not yet measured
May combine two claims.
Premisecitation§ 2.2 Neurodivergence HCI · p. 2There is an emerging body of work that involves neurodivergent adults in knowledge creation such as co-design and acknowledges the importance of neurodivergent perspectives in technology design.
“However, there is an emerging body of work that involves neurodivergent adults in knowledge creation such as co-design and acknowledges the importance of neurodivergent perspectives in technology design [39, 64], such as a 2019 study, which relevantly investigated why existing digital time management tools remain inadequate for ADHD adults [29].”
Quote in the paperNot a substantial claim2 of 3 sources checked- cites [39] [39] Jonas Grund, Moritz Umfahrer, Lea Buchweitz, James Gay, Arthur Theil, and Oliver Korn. 2020. A gamified and adaptive learning system for neurodivergent workers in electronic assembling tasks. In ACM International Conference Proceeding Series . Association for Computing Machinery, 491-494. doi:10.1145/3404983. 3410420 - source
- cites [64] [64] Kathryn E. Ringland and Christine T. Wolf. 2021. Creating assistive technology in disabled communities, five years on. ACM SIGACCESS Accessibility and Computing 131 (10 2021), 1-5. doi:10.1145/3507912.3507914 - source
- cites [29] [29] Breanna Desrochers, Ella Tuson, and John Magee. 2019. Evaluation of why individuals with ADHD struggle to find effective digital time management tools. In ASSETS 2019 - 21st International ACM SIGACCESS Conference on Computers and Accessibility . Association for Computing Machinery, Inc, 603-605. doi:10. 1145/3308561.3354622 - source
May combine two claims.
Premisecitation§ 2.3 The Invisible Work involved in being Neurodivergent in Higher Education · p. 3Invisible labour has expanded with barriers in technology exploding since the online migration of teaching with Covid-19, adding transitions between multiple apps and platforms.
“This invisible labour has expanded, with barriers in technology [15] exploding since the online migration of teaching with Covid-19 [46]: this comes with additional transitions between multiple apps and platforms, which can be difficult for neurotypical and neurodivergent students alike, with the consideration that disabled students are already operating on fewer spoons [56] (lower energy”
Quote in the paperSubstantial claim1 of 3 sources checked- cites [15] [15] Valeria Borsotti, Andrew Begel, and Pernille Bjørn. 2024. Neurodiversity and the Accessible University: Exploring Organizational Barriers, Access Labor and Opportunities for Change. Proceedings of the ACM on Human-Computer Interaction 8, CSCW1 (4 2024), 1-27. doi:10.1145/3641011 - source
Section 5.1.1 describes technology-related accessibility barriers and the additional access labor they impose on neurodivergent students. It does not establish that this labor expanded after teaching moved online during COVID-19 or attribute it to transitions among multiple apps and platforms; the citing sentence attaches a separate citation to the COVID-19 point. No page number is available in our copy. (LLM, conf=0.84)
Experimental — accuracy not yet measured - cites [46] [46] Junrui Hu, Gisela Reyes Cruz, Joel Fischer, and Horia Alexandru Maior. 2024. Telepresence Robots for Remote Participation in Higher Education. In Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work . ACM, New York, NY, USA, 1-14. doi:10.1145/3663384.3663394 - source
- cites [56] [56] Christine Miserandino. 2003. The spoon theory. But You Don't Look Sick (2003), 9781315453217-19. https://balanceanddizziness.org/pdf/TheSpoonTheory.pdf -
Not checked in the free run.
May combine two claims.
Interpretationcitation§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 11When accommodations fail, students face a difficult choice: either take on additional invisible labour by advocating for their accommodations to be properly implemented or forgo the support they need and struggle with unfair academic disadvantage.
“When accommodations fail-whether due to bureaucratic inefficiencies, technological flaws or institutional oversight- students face a difficult choice: either take on the additional (invisible) labour [15, 75, 78] by advocating for their accommodations to be properly implemented or forgo the support they need and struggle with unfair academic disadvantage.”
Quote in the paperSubstantial claim2 of 3 sources checked- cites [15] [15] Valeria Borsotti, Andrew Begel, and Pernille Bjørn. 2024. Neurodiversity and the Accessible University: Exploring Organizational Barriers, Access Labor and Opportunities for Change. Proceedings of the ACM on Human-Computer Interaction 8, CSCW1 (4 2024), 1-27. doi:10.1145/3641011 - source
- cites [75] [75] Susan Leigh Star and Anselm Strauss. 1999. Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work. Computer Supported Cooperative Work (CSCW) 8, 1-2 (3 1999), 9-30. doi:10.1023/A:1008651105359 - source
- cites [78] [78] Lucy Suchman. 1995. Making work visible. Commun. ACM 38, 9 (9 1995), 56-64. doi:10.1145/223248.223263 - source
Split into 2 atoms — 0 confirmed, 2 partially supported, 0 disputed, 0 misattributed, 0 unverifiable. Expand the claim to see per-atom verdicts.
Experimental — accuracy not yet measured
Probably not a substantial claim: may not pass S3 (load-bearing).
Findingcitation§ 4.4 Coping Tax: The Extra Work Neurodivergent Students Must Do · p. 10Some students used additional digital platforms linked to their email accounts with calendars, meetings, and tasks all linked together with different devices.
“Some students used additional digital platforms, specifically linked to their email accounts with calendars, meetings, and tasks all linked together with different devices [29].”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites [29] [29] Breanna Desrochers, Ella Tuson, and John Magee. 2019. Evaluation of why individuals with ADHD struggle to find effective digital time management tools. In ASSETS 2019 - 21st International ACM SIGACCESS Conference on Computers and Accessibility . Association for Computing Machinery, Inc, 603-605. doi:10. 1145/3308561.3354622 - source
The Physical versus Digital Tools section (page unavailable) reports that participants used digital tools, most commonly Google Calendar, Apple Calendar, and Reminders. The Specific Strategies section also reports use of calendars and to-do lists. Neither section says these were students using email-linked platforms that connected calendars, meetings, and tasks across devices. (LLM, conf=0.84)
Experimental — accuracy not yet measured
May combine two claims.
Premisecitation§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 11Unlike their non-disabled peers, neurodivergent students must navigate accessibility systems that are often poorly designed, inconsistently implemented and inadequately communicated.
“Additionally, unlike their non-disabled peers, neurodivergent students must navigate accessibility systems that are often poorly designed, inconsitently implement and inadequately communicated [15].”
Quote in the paperSubstantial claim1 of 1 sources checked- cites [15] [15] Valeria Borsotti, Andrew Begel, and Pernille Bjørn. 2024. Neurodiversity and the Accessible University: Exploring Organizational Barriers, Access Labor and Opportunities for Change. Proceedings of the ACM on Human-Computer Interaction 8, CSCW1 (4 2024), 1-27. doi:10.1145/3641011 - source
May combine two claims.
Premisecitation§ 4.4 Coping Tax: The Extra Work Neurodivergent Students Must Do · p. 10Coping strategies, dealing with disabling experiences, stigma, and extra systems contribute to the invisible work this study addresses.
“These coping strategies, along with dealing with the disabling experiences of being neurodivergent students, the stigma they encounter, and the extra systems they navigate (e.g., disability services) all contribute to the invisible work this study addresses. [15].”
Quote in the paperSubstantial claim1 of 1 sources checked- cites [15] [15] Valeria Borsotti, Andrew Begel, and Pernille Bjørn. 2024. Neurodiversity and the Accessible University: Exploring Organizational Barriers, Access Labor and Opportunities for Change. Proceedings of the ACM on Human-Computer Interaction 8, CSCW1 (4 2024), 1-27. doi:10.1145/3641011 - source
Classified as probably not a substantial claim.
Premisecitation§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 12Previous research on access labour has shown that neurodivergent students must engage in additional administrative and emotional work to secure equitable access.
“Previous research on access labour [15] has shown that neurodivergent students must engage in additional administrative and emotional work to secure equitable access.”
Quote in the paperSubstantial claim1 of 1 sources checked- cites [15] [15] Valeria Borsotti, Andrew Begel, and Pernille Bjørn. 2024. Neurodiversity and the Accessible University: Exploring Organizational Barriers, Access Labor and Opportunities for Change. Proceedings of the ACM on Human-Computer Interaction 8, CSCW1 (4 2024), 1-27. doi:10.1145/3641011 - source
Probably not a substantial claim: may not pass S2 (checkable), S4 (based).
Interpretationnone given§ 7 Conclusion · p. 14This study fills a critical gap in HCI, work, and education research.
“This study fills a critical gap in HCI, work, and education research”
Quote in the paperNot a substantial claim2 of 2 sources checked- cites [15] [15] Valeria Borsotti, Andrew Begel, and Pernille Bjørn. 2024. Neurodiversity and the Accessible University: Exploring Organizational Barriers, Access Labor and Opportunities for Change. Proceedings of the ACM on Human-Computer Interaction 8, CSCW1 (4 2024), 1-27. doi:10.1145/3641011 - source
- cites [21] [21] Sabrina Burtscher and Kathrin Gerling. 2024. Neurodivergence and Work in Human-Computer Interaction: Mapping the Research Landscape. In Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work . ACM, New York, NY, USA, 1-14. doi:10.1145/3663384.3663386 - source
The Conclusion (Section 9; page not provided) identifies research opportunities concerning neurodivergence and work in HCI, supporting the claim’s HCI-and-work component. Table 1 excludes school and general contexts without an explicit focus on work, so the paper does not establish a gap in education research. (LLM, conf=0.88)
Experimental — accuracy not yet measured
May combine two claims.
Interpretationcitation§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 12The failure to design for neurodiversity from the outset leaves disabled users as an afterthought, reinforcing systemic inequities.
“The failure to design for neurodiversity from the outset leaves disabled users as an afterthought [21], reinforcing systemic inequities.”
Quote in the paperSubstantial claim1 of 1 sources checked- cites [21] [21] Sabrina Burtscher and Kathrin Gerling. 2024. Neurodivergence and Work in Human-Computer Interaction: Mapping the Research Landscape. In Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work . ACM, New York, NY, USA, 1-14. doi:10.1145/3663384.3663386 - source
May combine two claims.
Study design and conductcitation§ 6 Limitations · p. 14The inclusion of neurodivergent people in the process of diagnosis or self-identified (only 2 out of 11 participants) is justified in that diagnosis is considered a privilege, with barriers to access psychiatric care such as lengthy wait times and administrative issues, especially for marginalised groups.
“The inclusion of neurodivergent people in the process of diagnosis or self-identified (only 2 out of 11 participants) is also justified in that diagnosis is considered a privilege, with barriers to access psychiatric care such as lengthy wait times and administrative issues (including the type of access labour discussed in this very work), especially for marginalised groups [8, 33, 44, 75].”
Quote in the paperSubstantial claim2 of 4 sources checked- cites [8] [8] Philip Asherson, Ron Akehurst, J. J. Sandra Kooij, Michael Huss, Kathleen Beusterien, Rahul Sasané, Shadi Gholizadeh, and Paul Hodgkins. 2012. Under Diagnosis of Adult ADHD. Journal of Attention Disorders 16, 5\_suppl (7 2012), 20S-38S. doi:10.1177/1087054711435360 - source
- cites [33] [33] Sam Fellowes. 2024. Establishing the accuracy of self-diagnosis in psychiatry. Philosophical Psychology (3 2024), 1-28. doi:10.1080/09515089.2024.2327823 - source
Split into 2 atoms — 0 confirmed, 2 partially supported, 0 disputed, 0 misattributed, 0 unverifiable. Expand the claim to see per-atom verdicts.
Experimental — accuracy not yet measured - cites [44] [44] Mira Elise Glaser Holthe and Eva Langvik. 2017. The Strives, Struggles, and Successes of Women Diagnosed With ADHD as Adults. SAGE Open 7, 1 (1 2017), 215824401770179. doi:10.1177/2158244017701799 - source
Split into 2 atoms — 0 confirmed, 2 partially supported, 0 disputed, 0 misattributed, 0 unverifiable. Expand the claim to see per-atom verdicts.
Experimental — accuracy not yet measured - cites [75] [75] Susan Leigh Star and Anselm Strauss. 1999. Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work. Computer Supported Cooperative Work (CSCW) 8, 1-2 (3 1999), 9-30. doi:10.1023/A:1008651105359 - source
May combine two claims.
Study design and conductreasoning§ 6 Limitations · p. 14The participant base for this study was largely female, but the authors considered it justified in relation to both the small sample size and the largely male focus of most previous work on ADHD, autism, and neurodivergence.
“The participant base for this study was largely female, however the authors considered it justified in relation to both the small sample size of this work and the largely male focus of most previous work on ADHD, autism, and neurodivergence [34, 36, 44, 87].”
Quote in the paperNot a substantial claim2 of 4 sources checked- cites [34] [34] Taylor Funkhouser. 2024. The Gender Lens on ADHD: A Critical Assessment of Diagnostic Patterns and Pitfalls. Butler University Health (6 2024). -
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites [36] [36] Laura Fusar-Poli, Natascia Brondino, Pierluigi Politi, and Eugenio Aguglia. 2022. Missed diagnoses and misdiagnoses of adults with autism spectrum disorder. European Archives of Psychiatry and Clinical Neuroscience 272, 2 (3 2022), 187-198. doi:10.1007/s00406-020-01189-w - source
The Introduction (page unavailable) says autism diagnostic tools were standardized on male samples, and the Discussion, ‘Sex differences’ (page unavailable), says tests such as the ADOS-2 were developed around a typical male autism phenotype. This supports a male focus in autism assessment, but the paper does not establish that most previous work across ADHD, autism, and neurodivergence focused on males. Its own sample was mainly male, and its small-sample discussion does not justify the citing study’s largely female participant base. (LLM, conf=0.83)
Experimental — accuracy not yet measured - cites [44] [44] Mira Elise Glaser Holthe and Eva Langvik. 2017. The Strives, Struggles, and Successes of Women Diagnosed With ADHD as Adults. SAGE Open 7, 1 (1 2017), 215824401770179. doi:10.1177/2158244017701799 - source
Sampling Procedures (p. 3) says all five participants were women, and ADHD in Women (p. 1) says understanding of ADHD has been based mainly on observations of boys. But Strengths and Limitations (p. 10) treats the small sample as a reason for caution, not as a justification for the female participant base; the paper does not extend its point about male-focused research to autism or neurodivergence generally. (LLM, conf=0.87)
Experimental — accuracy not yet measured - cites [87] [87] Roberta Waite. 2007. Women and attention deficit disorders: A great burden overlooked. Journal of the American Academy of Nurse Practitioners 19, 3 (3 2007), 116-125. doi:10.1111/j.1745-7599.2006.00203.x - source
May combine two claims.
Findingown data§ 4 Findings · p. 4Neurodivergent students must do extra work to navigate challenges, from compensating for poor digital accessibility to developing self-created coping mechanisms.
“Finally, we reveal the extra work neurodivergent students must do to navigate these challenges, from compensating for poor digital accessibility to developing self-created coping mechanisms 6 .”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S4 (based).
Findingnone given§ 4 Findings · p. 4Neurodivergent students must exert twice the effort than their neurotypical peers to meet the same expectations.
“First we examine the disabling reality of neurodivergence in higher education where students must exert twice the effort than their neurotypical peers to meet the same expectations.”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown data§ 4.1 The Superpower Illusion: The Disabling Reality of Neurodivergence in Higher Education · p. 5Many neurodivergent traits are not superpowers; students described them as actively disabling, interfering with academic performance and daily functioning.
“However, many neurodivergent traits are not superpowers. In practice, students described them as actively disabling , interfering with academic performance and daily functioning, by for example having them miss content and struggle to keep up, as explained here by P3 and P6:”
Quote in the paperSubstantial claimMay combine two claims.
Findingown data§ 4 Findings · p. 4The results highlight an unequal academic burden placed on neurodivergent students, structured around four key themes.
“Our results highlight the unequal academic burden placed on neurodivergent students, structured around four key themes.”
Quote in the paperSubstantial claimMay combine two claims.
Findingnone given§ 4 Findings · p. 4Digital tools undermine neurodivergent students, impeding academic success.
“Next, we explore how digital tools undermine neurodivergent students , impeding academic success.”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown data§ 4.1 The Superpower Illusion: The Disabling Reality of Neurodivergence in Higher Education · p. 5Neurodivergent traits are diverse, and some, like hyperfocus or intense special interests, may be perceived as strengths, but internal struggles remain invisible and can fuel harmful narratives.
“Neurodivergent traits are diverse, and some, like hyperfocus or intense special interests, may be perceived as strengths. However, internal struggles remain invisible, they can fuel harmful narratives.”
Quote in the paperSubstantial claimMay combine two claims.
Findingown data§ 4.3.2 Digital systems trigger symptoms that negatively af- · p. 10Most students felt that the university's digital accessibility was only 'partly' adequate, with 'not at all' being the second most common response.
“- Most students felt that the university's digital accessibility was only 'partly' adequate (with 'not at all' being the second most common response).”
Quote in the paperSubstantial claimMay combine two claims.
Findingown data§ 4.4 Coping Tax: The Extra Work Neurodivergent Students Must Do · p. 11Others preferred physical experiences, some for the sensory experience of writing as a stim/self-soothing behaviour (P5), others to de-contextualise and manage distractions (P11).
“Others preferred physical experiences, some for the sensory experience of writing somewhat as a stim/self-soothing behaviour (as is the case for P5), others to de-contextualise and manage distractions (like for P11):”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Findingreasoning§ 4.3 System Failure: How Digital Tools Undermine Neurodivergent Students · p. 7Positive usability features were applied piecemeal and are therefore still an opportunity to improve the design.
“However, these positive features were applied piecemeal and are therefore still an opportunity to improve the design.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim. May combine two claims.
Findingown data§ 4.3 System Failure: How Digital Tools Undermine Neurodivergent Students · p. 8Students who needed to use screen readers would struggle to make sense of the university websites or have a good experience.
“P8 highlighted the divergent needs of different disabled groups, citing that any students who needed to use screen readers would struggle to make sense of the university websites, or have a good experience:”
Quote in the paperSubstantial claimMay combine two claims.
Findingown data§ 4.2 Twice the Effort: The Dual Burden of Masking and Invisible Work · p. 6University disability accommodations (Reasonable Adjustments) are often poorly implemented or communicated.
“The university does offer disability accommodations for students (often referred to as Reasonable Adjustments), but oftentimes these are poorly implemented or communicated, and the process to acquire these accommodations is also difficult, as experienced by P3:”
Quote in the paperSubstantial claimMay combine two claims.
Findingown data§ 4.3 System Failure: How Digital Tools Undermine Neurodivergent Students · p. 8Participants described frequent 'Craptions' in lecture videos, and automated captions are not currently reliable enough, requiring manual labour.
“P3, P5, and P6 describes frequent, 'Craptions' in lecture videos, highlighting the need for invisible manual labour in this case as the automated process is not currently reliable enough:”
Quote in the paperSubstantial claim- Rests on an assumption: Bad captions and transcripts affect many disabled people, including neurodivergent people, but disproportionately affect the deaf and hard-of-hearing community.
May combine two claims.
Findingown data§ Table 3: Visual Feature Preferences · p. 9Features that contribute to poor usability of university digital systems include excess user workload, inaccessible visuals, and poor application of accessibility features.
“However, the features which contribute to poor usability include excess user workload (poor or lacking integration, simplicity, number of steps, intuitiveness, consistency, and automation), inaccessible visuals (poor or lacking layout, images, colours/colourcoding, font, and customisability), and poor application of accessibility features”
Quote in the paperSubstantial claimMay combine two claims.
Findingown data§ 4.3 System Failure: How Digital Tools Undermine Neurodivergent Students · p. 7Poor integration and excess complexity, such as a high number of steps in a task, increased user workload and affected intuitiveness.
“For example P1 felt that user workload was impacted by poor integration, and P2 pointed out high workload caused by excess complexity, such as a high number of steps in a task, affected intuitiveness:”
Quote in the paperSubstantial claimMay combine two claims.
Findingown data§ 4.3 System Failure: How Digital Tools Undermine Neurodivergent Students · p. 7Navigation difficulties were often caused by poorly implemented verbose naming across multiple platforms, using abstract course codes instead of concrete course names, leading to students missing digital learning content.
“P11 explained that navigation difficulties were often caused by poorly implemented verbose naming across multiple platforms, using abstract course codes instead of concrete course names, leading to P4 missing out on an entire type of digital learning content:”
Quote in the paperSubstantial claimClassified as probably not a substantial claim.
Findingown data§ 4.3 System Failure: How Digital Tools Undermine Neurodivergent Students · p. 7A lack of clear instructions or signposting on how to use university systems impacted neurodivergent students more than neurotypical students.
“Other participants argued that a lack of clear instructions or signposting on how to use university systems impacted them more than neurotypical students.”
Quote in the paperSubstantial claimNot yet classified.
Finding§ 4.3.2 Digital systems trigger symptoms that negatively af- · p. 10When asked to locate a document in under three minutes, the most commonly cited blocker was the login system, followed closely by administrative confusion.
“- Whenasked to locate a document in under three minutes, the most commonly cited blocker was the login system, followed closely by administrative confusion.”
Quote in the paperNot yet classifiedMay combine two claims.
Findingown data§ 4.3.2 Digital systems trigger symptoms that negatively af- · p. 10University digital systems often worsen the existing challenges neurodivergent students face in higher education by triggering symptoms, disrupting academic performance, and delivering inconsistent or inaccessible user experiences.
“Overall, university digital systems often worsen the existing challenges neurodivergent students face in higher education-by triggering symptoms, disrupting academic performance, and delivering inconsistent or inaccessible user experiences.”
- Also stated in: § 4.3.2 Digital systems trigger symptoms that negatively af- · p. 10 · boosted
“In short, the answer to how neurodivergent students are affected by university digital systems is clear: negatively.”
Quote in the paperSubstantial claim- Also stated in: § 4.3.2 Digital systems trigger symptoms that negatively af- · p. 10 · boosted
Classified as probably not a substantial claim. May combine two claims.
Findingown data§ 4.3 System Failure: How Digital Tools Undermine Neurodivergent Students · p. 7Students expressed that consistency across university systems and automation to communicate information between them would help lessen the workload on them as users.
“Students such as P4 expressed that consistency across university systems and automation to communicate information between them would help lessen the workload on them as users.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown data§ 4.3.2 Digital systems trigger symptoms that negatively af- · p. 10One participant (P3) spent over 10 minutes trying to log in from multiple devices during the interview before giving up entirely.
“One participant (P3) even spent over 10 minutes trying to log in from multiple devices during the interview before giving up entirely.”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown data§ 4.3 System Failure: How Digital Tools Undermine Neurodivergent Students · p. 7Students brought up the need for customisation in visual spaces, for colour and font, but also the size and layout of videos, as well as the volume of different speakers.
“Students brought up the need for customisation in visual spaces, for colour and font, but also the size and layout of videos, (as detailed by P1), as well as the volume of different speakers in for spaces (P10):”
Quote in the paperSubstantial claimMay combine two claims.
Findingown data§ 4.3.2 Digital systems trigger symptoms that negatively af- · p. 10Symptoms triggered by digital systems included procrastination, task paralysis, executive dysfunction, overwhelm, and emotional dysregulation, but many more were noted.
“Symptoms triggered included procrastination, task paralysis, executive dysfunction, overwhelm, and emotional dysregulation, but many more were noted.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Findingown data§ 4.4 Coping Tax: The Extra Work Neurodivergent Students Must Do · p. 11For P7, accountability was digital from their supervisor; for P2 and others, it was simply working among peers.
“For P7, this was digital accountability from their supervisor, and for P2 and others this was simply working among peers:”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown data§ 4.3.2 Digital systems trigger symptoms that negatively af- · p. 10System-related triggers often had cascading effects: students avoided tasks, missed content, and faced real-world consequences, such as being locked out of university systems or losing money due to overly complex administrative processes.
“These system-related triggers often had cascading effects: students avoided tasks, missed content, and faced real-world consequences, such as being locked out of university systems (P7) or losing money due to overly complex administrative processes (P9):”
Quote in the paperSubstantial claimMay combine two claims.
Findingown data§ 4.3.2 Digital systems trigger symptoms that negatively af- · p. 10Having to deal with digital systems triggered participants' symptoms, led to academic consequences, and generally poor user experiences.
“Having to deal with digital systems triggered participants' symptoms, and led to academic consequences, and generally poor user experiences.”
Quote in the paperSubstantial claimMay combine two claims.
Findingown data§ 4.3.2 Digital systems trigger symptoms that negatively af- · p. 10Many students were forced to change passwords too frequently, leading to procrastination and lockouts.
“Many students were forced to change passwords too frequently, leading to procrastination and lockouts.”
Quote in the paperSubstantial claimMay combine two claims.
Findingown data§ 5.2 Access Implications for Supporting Neurodivergent Students Using University Tools · p. 13Participants noted both the issues with non-Reasonable Adjustments adjusted deadlines, and the importance of reminders and urgency as a motivating factor.
“In this same theme three, the participants noted both the issues with non-Reasonable Adjustments adjusted deadlines, and the importance of reminders and urgency as a motivating factor in themes three and four (Sections 4.3 and 4.4).”
Quote in the paperSubstantial claimMay combine two claims.
Findingown data§ 5.2.3 What should the staff do differently? · p. 13As a result of poor communication and lack of verbose naming/visuals, students could not find things easily, and this led to missing content sometimes.
“As a result of this and poor communication, students could not find things easily, and this led to missing content sometimes (still theme three).”
Quote in the paperSubstantial claimMay combine two claims.
Findingown data§ 5.2 Access Implications for Supporting Neurodivergent Students Using University Tools · p. 13Multiple students described working better while engaged in parallel play, and struggling to work without an element of interaction or even supervision.
“Finally, multiple students described working better while engaged in parallel play, and struggling to work without an element of interaction or even supervision (theme four, Coping Tax, Section 4.4).”
Quote in the paperSubstantial claimMay combine two claims.
Findingown data§ 7 Conclusion · p. 14Digital systems exacerbate neurodivergent symptoms, disrupt engagement, and create additional barriers to success.
“Instead of supporting learning, these systems exacerbate neurodivergent symptoms, disrupt engagement, and create additional barriers to success.”
Quote in the paperSubstantial claimMay combine two claims.
Findingown data§ 5.2 Access Implications for Supporting Neurodivergent Students Using University Tools · p. 13Many students struggled greatly with the password system in this study; one student was even unable to log in, and others listed multiple symptoms the password system had caused for them.
“Many students struggled greatly with the password system in this study as evidenced in theme three (Section 4.3), one student was even unable to log in, and others listed multiple symptoms the password system had caused for them.”
Quote in the paperSubstantial claimClassified as probably not a substantial claim.
Findingown data§ 5.2 Access Implications for Supporting Neurodivergent Students Using University Tools · p. 13The unanimous sentiment was that an additional task management system with automatically added tasks and adjusted deadlines would be helpful to them.
“the unanimous sentiment that an additional task management system with automatically added tasks and adjusted deadlines would be helpful to them.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown data§ 5.2.3 What should the staff do differently? · p. 13One specific preference was tabulation rather than long pages on the learning platform.
“One specific preference was tabulation rather than long pages on the learning platform (theme three, System Failure, Section 4.3).”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown data§ 7 Conclusion · p. 14Poorly designed digital workflows contribute to increased cognitive load, academic inequities, and emotional strain for neurodivergent students.
“This study examined the impact of digital system design on neurodivergent students, highlighting how poorly designed workflows contribute to increased cognitive load, academic inequities, and emotional strain.”
Quote in the paperSubstantial claimMay combine two claims.
Premisereasoning§ 2.2 Neurodivergence HCI · p. 2The predominant focus on children in HCI literature on neurodivergence and limited inclusion of neurodivergent adults contributes to a body of knowledge that may inadvertently exclude the population it aims to assist.
“Moreover, the predominant focus on children in HCI literature on neurodivergence and the limited inclusion of perspectives from neurodivergent adults contributes to a body of knowledge that may inadvertently exclude the very population it aims to assist.”
Quote in the paperSubstantial claimMay combine two claims.
Premisecitation§ 4.1 The Superpower Illusion: The Disabling Reality of Neurodivergence in Higher Education · p. 5Many students with ASD in particular struggle with sensory overload in busy rooms or groups, and misophonia when speaking to people.
“many students with ASD in particular struggle with sensory overload [10] in (loud, bright, smelly...) busy rooms or groups, and misophonia when speaking to people”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [10] [10] Ben Belek. 2019. Articulating Sensory Sensitivity: From Bodies with Autism to Autistic Bodies. Medical Anthropology 38, 1 (1 2019), 30-43. doi:10.1080/01459740. 2018.1460750 - source
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Premisecitation§ 2.2 Neurodivergence HCI · p. 2Designing for adoption or appropriation and identifying coping mechanisms used by neurodivergent individuals have emerged as effective strategies for creating more accessible digital spaces.
“Designing for adoption or appropriation and identifying coping mechanisms used by neurodivergent individuals have emerged as effective strategies for creating more accessible digital spaces [64, 93].”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites [64] [64] Kathryn E. Ringland and Christine T. Wolf. 2021. Creating assistive technology in disabled communities, five years on. ACM SIGACCESS Accessibility and Computing 131 (10 2021), 1-5. doi:10.1145/3507912.3507914 - source
- cites [93] [93] Susan Young. 2005. Coping strategies used by adults with ADHD. Personality and Individual Differences 38, 4 (3 2005), 809-816. doi:10.1016/j.paid.2004.06.005 - source
May combine two claims.
Premisereasoning§ 2.3 The Invisible Work involved in being Neurodivergent in Higher Education · p. 3The extra effort required for managing administrative tasks, learning new systems, and ongoing communication significantly increases neurodivergent students' invisible workload, and complexity of digital workflows and communication gaps exacerbate this burden.
“The extra effort required for managing these processes, including administrative tasks, learning new systems, and ongoing communication, significantly increases their invisible workload. Moreover, the complexity of digital workflows and communication gaps between these systems exacerbates this burden.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationcitation§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 12The findings bring up three overlapping types of invisible access work: invisible labour of disability, articulation work, and individual strategies/coping tax.
“Not only must they perform the generalised invisible labour of disability , but they must also perform additional articulation work and pay an additional coping tax (which we know they cannot afford given their reduced number of spoons [56]).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [56] [56] Christine Miserandino. 2003. The spoon theory. But You Don't Look Sick (2003), 9781315453217-19. https://balanceanddizziness.org/pdf/TheSpoonTheory.pdf -
Not checked in the free run.
May combine two claims.
Interpretationreasoning§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 12We extend these findings by showing that the very systems intended to support learning instead impose an additional workload, making academic participation more effortful, stressful, and exclusionary.
“We extend these findings by showing that the very systems intended to support learning instead impose an additional workload, making academic participation more effortful, stressful, and exclusionary.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S4 (based).
Interpretationnone given§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 11Beyond this, they develop personal strategies like calendar organization, body doubling, and creating false urgency to navigate academic demands.
“Beyond this, they develop personal strategies like calendar organization, body doubling, and creating false urgency to navigate academic demands.”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationreasoning§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 11This added cognitive and emotional burden increases the likelihood of emotional dysregulation, task abandonment, or burnout, as seen in theme three.
“This added cognitive and emotional burden increases the likelihood of emotional dysregulation, task abandonment, or burnout, as seen in theme three (Section 4.3).”
Quote in the paperSubstantial claim- Rests on an assumption: Neurodivergent students already face significant cognitive and emotional labor due to masking and self-regulation.
Classified as probably not a substantial claim.
Premisecitation§ 4.4 Coping Tax: The Extra Work Neurodivergent Students Must Do · p. 10The concept of Bright Spots revolves around recognizing and duplicating successful behaviours or practices to facilitate broader-scale transformations.
“The concept of Bright Spots revolves around recognizing and duplicating these successful behaviours or practices to facilitate broader-scale transformations.”
Quote in the paperSubstantial claim0 of 2 sources checked- cites [42] [42] Chip Heath and Dan Heath. 2011. Switch . Penguin. -
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites [92] [92] Dave Wright. 2023. Using Bright Spots to create change. https://medium.com/ @davewrightnz/using-bright-spots-to-create-change-d3d96312c051
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
May combine two claims.
Interpretationreasoning§ 5 Discussion · p. 11The digital infrastructures that mediate this work are not designed with neurodivergent users in mind, forcing students to expend additional time and energy to navigate inaccessible, cognitively demanding workflows.
“However, the digital infrastructures that mediate this work are not designed with neurodivergent users in mind, forcing students to expend additional time and energy to navigate inaccessible, cognitively demanding workflows.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationreasoning§ 5 Discussion · p. 11This reliance on individual adaptation rather than systemic change not only reinforces academic inequities but also contributes to burnout, disengagement, and long-term interruptions in education.
“This reliance on individual adaptation rather than systemic change not only reinforces academic inequities but also contributes to burnout, disengagement, and long-term interruptions in education.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Premisecitation§ 4.4 Coping Tax: The Extra Work Neurodivergent Students Must Do · p. 10As proposed by Heath & Heath, this is a Bright Spot, denoting effective behaviours or practices already present in a system, organization, or community.
“As proposed by Heath & Heath [42, 92], this is a Bright Spot, denoting effective behaviours or practices already present in a system, organization, or community.”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites [42] [42] Chip Heath and Dan Heath. 2011. Switch . Penguin. -
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites [92] [92] Dave Wright. 2023. Using Bright Spots to create change. https://medium.com/ @davewrightnz/using-bright-spots-to-create-change-d3d96312c051
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
May combine two claims.
Interpretationreasoning§ 5 Discussion · p. 11Instead of facilitating learning, these systems create new barriers, exacerbating cognitive overload and emotional strain.
“Instead of facilitating learning, these systems create new barriers, exacerbating cognitive overload and emotional strain.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationreasoning§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 12Poorly designed university systems not only fail to support neurodivergent students but actively increase their cognitive and emotional burden.
“demonstrating that poorly designed university systems not only fail to support neurodivergent students but actively increase their cognitive and emotional burden.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationreasoning§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 11When systems are difficult to navigate or inaccessible, neurodivergent students must expend additional energy-both in internally managing their traits and in coping with the social stigma surrounding their condition.
“When systems are difficult to navigate or inaccessible, neurodivergent students must expend additional energy-both in internally managing their traits and in coping with the social stigma surrounding their condition.”
Quote in the paperSubstantial claim- Rests on an assumption: Neurodivergent students already face significant cognitive and emotional labor due to masking and self-regulation.
May combine two claims.
Interpretationreasoning§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 11As a result, students may fall behind, miss additional content, or be forced to do extra work-not only to catch up but also to compensate for the already heightened cognitive demands of being neurodivergent in an unsupportive environment.
“As a result, students may fall behind, miss additional content, or be forced to do extra work-not only to catch up but also to compensate for the already heightened cognitive demands of being neurodivergent in an unsupportive environment.”
Quote in the paperSubstantial claimMay combine two claims.
Study design and conductnone given§ 6 Limitations · p. 14The study was limited to perspectives from the UK, which is bounded to perspectives of this country's education system, and to privileges linked to its situatedness in the Global North.
“The study was also limited to perspectives from the UK, which is bounded to perspectives of this country's education system, and to privileges linked to its situatedness in the Global North.”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationreasoning§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 12Unlike their neurotypical peers, neurodivergent students must contend not only with inaccessible systems but also with the broader structural challenges of navigating higher education as a neurodivergent individual.
“Unlike their neurotypical peers, they must contend not only with inaccessible systems but also with the broader structural challenges of navigating higher education as a neurodivergent individual.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductnone given§ 6 Limitations · p. 14Other limitations include participant demographics, such as gender and diagnosis status.
“Other limitations include participant demographics (see Table 1 and Appendix B), such as gender and diagnosis status.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable). May combine two claims.
Study design and conductreasoning§ 6 Limitations · p. 14The sample may appear low to some, but with consideration of the sensitivity of the topic and the marginalisation of the studied population, it was deemed appropriate for qualitative work.
“Firstly, the sample may appear low to some, but with the consideration of the sensitivity of the topic and the marginalisation of the studied population, it was deemed appropriate for qualitative work.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable).
Interpretationreasoning§ 7 Conclusion · p. 14If universities and educational technology developers fail to address these systemic issues, they risk perpetuating exclusion and deepening disparities in academic access.
“If universities and educational technology developers fail to address these systemic issues, they risk perpetuating exclusion and deepening disparities in academic access.”
Quote in the paperNot a substantial claimMay combine two claims.
Study design and conductown data§ 6 Limitations · p. 14The population only came from one university, which limited the perspectives and the relevant university technologies, although some participants brought perspectives from other institutions.
“The population only came from one university, which limited the perspectives and the relevant university technologies, although some of the participants brought with them perspectives from other institutions they had attended (and this limitation was linked to the scope of the ethical approval available at the time).”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationreasoning§ 5.1 The failings of the university digital systems push neurodivergent students to perform additional invisible work · p. 12Without deliberate attention to accessibility, universities risk not only reinforcing existing inequities but also deepening the structural disadvantages that lead to burnout and attrition among neurodivergent learners.
“Without deliberate attention to accessibility, universities risk not only reinforcing existing inequities but also deepening the structural disadvantages that lead to burnout and attrition among neurodivergent learners.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationreasoning§ 7 Conclusion · p. 14Design choices can either mitigate or intensify neurodivergent struggles.
“extending accessibility literature by highlighting how design choices can either mitigate or intensify neurodivergent struggles.”
Quote in the paperSubstantial claim
The paper relies on this without support.
The experiences of 11 neurodivergent students at one British university are representative enough to draw conclusions about neurodivergent students in higher education and their digital systems more broadly.
“By conducting semi-structured interviews with 11 neurodivergent students at a British university, we aimed to identify how neurodivergent students perceive their experiences of neurodivergence within academia, how these students experiences interact with these systems to affect academic performance and emotional wellbeing, and what strategies these students use to manage their academic and”
The paper relies on this without support.
Neurodivergence is an invisible disability, making it difficult for staff to see neurodivergent students' support needs unless they are explicitly stated.
“Neurodivergence is an invisible disability, making it difficult for staff to see the very real support needs of these students unless they are explicitly stated.”
The paper relies on this without support.
Unsupported neurodivergence can lead to negative feelings such as frustration, shame, feeling out of control, or not socially fitting in.
“Struggling with neurodivergence unsupported can lead to negative feelings such as frustration, shame, feeling out of control, or not socially fitting in.”
The paper relies on this without support.
Accessibility does not fit with a one-size-fits-all approach.
“Given that accessibility does not fit with a one-size-fits all approach, and the variety of different opinions here (agreeing only that the current layouts/colour schemes/visualisations are bad), for truly accessible audio-visual spaces, many students were adamant that customisation was essential.”
The paper relies on this without support.
Bad captions and transcripts affect many disabled people, including neurodivergent people, but disproportionately affect the deaf and hard-of-hearing community.
“Bad captions and transcripts affect many disabled people, including those who are neurodivergent, but they disproportionately affect the deaf and hard-of-hearing (DHH) community.”
The paper relies on this without support.
Neurodivergent students already face significant cognitive and emotional labor due to masking and self-regulation.
“Essentially, neurodivergent students already face significant cognitive and emotional labor due to masking and self-regulation.”
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Technology disciplines are still rarely tailored to the learning needs of neurodivergent students, reflected in higher dropout rates, reduced self-efficacy, and frequent invisible access labor.
“Empirical studies confirm that technology disciplines are still rarely tailored to the learning needs of neurodivergent students, which is reflected in higher dropout rates, reduced self-efficacy, and frequent invisible access labor to secure participation [6, 17, 36, 40].”
From Teaching Participatory Inclusive IT Design with a Neurodiversity Lens in Computing Education (2025) · cites this paper as [36]
The Discussion (p. 11) says university digital systems are not designed with neurodivergent users in mind and impose invisible work; Section 5.1 (p. 12) links these barriers to a risk of attrition. The paper examines university digital systems, not technology disciplines specifically. It does not establish higher dropout rates or reduced self-efficacy, although Section 5.1 (p. 11) mentions negative shifts in self-perception. (LLM, conf=0.86)
Experimental — accuracy not yet measuredNeurodivergent students encounter numerous structural and social barriers in academic life, including inflexible teaching and assessment and insufficient digital supports.
“Neurodivergent students encounter numerous structural and social barriers in academic life, including inflexible teaching and assessment and insufficient digital supports [4, 6, 36].”
From Teaching Participatory Inclusive IT Design with a Neurodiversity Lens in Computing Education (2025) · cites this paper as [36]
Many digital systems and learning environments remain tuned to neurotypical norms due to limited adaptation in technical and educational systems.
“Many digital systems and learning environments remain tuned to neurotypical norms, not because of neurodivergence per se but due to limited adaptation in technical and educational systems [4, 36, 40].”
From Teaching Participatory Inclusive IT Design with a Neurodiversity Lens in Computing Education (2025) · cites this paper as [36]
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
Each contradiction between two passages listed here was confirmed by an independent check.
Diagnosis-status count conflicts with participant table
MinorThe table lists two participants whose diagnosis was in process and one who self-identified, for three participants in those categories, not two. This excludes the separately listed participant with a partial diagnosis.
“The inclusion of neurodivergent people in the process of diagnosis or self-identified (only 2 out of 11 participants)”
“Diagnosed x 7 In Process x 2 Partial Diagnosis x 1 Self-ID x 1”
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“This paper makes a novel contribution by centring the lived experiences of neurodivergent university students and uncovering the critical role of digital system design in shaping their academic success and emotional wellbeing [9, 29, 30, 39, 54, 55, 64, 74, 81, 90, 93].”
Akram, M. I., Alı, G. A., Sulaiman, A. A., & Hassan, M. U. (2022) · Universal Access in the Information Society · doi:10.1007/s10209-022-00921-8 · Cited by 32 · cited 2× · see citing works
“…experience of these neurodivergent individuals in higher education [4, 14, 15, 51, 57, 70], as well as work investigatigat-ing the broad accessibility of universities and their systems [3, 77]: more specifically, this study investigates the digital experiences of neurodivergent university students.”
Speyer, L. G., Brown, R. H., Ribeaud, D., Eisner, M., & Murray, A. L. (2023) · Journal of Autism and Developmental Disorders · doi:10.1007/s10803-022-05624-w · Cited by 29 · see citing works
Establishing the accuracy of self-diagnosis in psychiatry
Fellowes, S. (2025) · Philosophical Psychology · doi:10.1080/09515089.2024.2327823 · Cited by 29 · cited 1× · see citing works
“…out of 11 participants) is also justified in that diagnosis is considered a privilege, with barriers to access psychiatric care such as lengthy wait times and administrative issues (including the type of access labour discussed in this very work), especially for marginalised groups [8, 33, 44, 75].”
Glans, M., Thelin, N., Humble, M. B., Elwin, M., & Bejerot, S. (2021) · Journal of Psychiatric Research · doi:10.1016/j.jpsychires.2021.07.006 · Cited by 27 · cited 1× · see citing works
“Additionally, untreated or unsupported neurodivergent adults exhibit a significant co-morbidity rate for additional mental health conditions [6, 47], and there is a significant crossover with some neurodivergences and physical disabilities, such as ADHD and joint-hypermobility [38, 50].”
Neurodivergence and Work in Human-Computer Interaction: Mapping the Research Landscape
Burtscher, S., & Gerling, K. (2024) · Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work · doi:10.1145/3663384.3663386 · Cited by 25 · cited 8× · see citing works
“The gap investigated by this work lies at the intersection of the mentioned HCI work which actively involves its neurodivergent subjects [21, 29, 39, 64, 64, 93], and the body of literature which investigates the experience of these neurodivergent individuals in higher education [4, 14, 15, 51, 57,…”
InfluentialArticulation work in small-scale offshore software development projects
Boden, A., Nett, B., & Wulf, V. (2008) · Proceedings of the 2008 international workshop on Cooperative and human aspects of software engineering · doi:10.1145/1370114.1370120 · Cited by 24 · cited 5× · see citing works
“…of articulation work (see footnote 1): a key concept in Computer Supported Cooperative Work (CSCW) studies [13, 68], it regulates task distribution — determining who does what, when, where, and how (it differs from coordination by addressing the consequences of work being distributed [13, 75, 76]).”
InfluentialA gamified and adaptive learning system for neurodivergent workers in electronic assembling tasks
Grund, J., Umfahrer, M., Buchweitz, L., Gay, J., Theil, A., & Korn, O. (2020) · Proceedings of Mensch und Computer 2020 · doi:10.1145/3404983.3410420 · Cited by 24 · cited 4× · see citing works
“The gap investigated by this work lies at the intersection of the mentioned HCI work which actively involves its neurodivergent subjects [21, 29, 39, 64, 64, 93], and the body of literature which investigates the experience of these neurodivergent individuals in higher education [4, 14, 15, 51, 57,…”
InfluentialBlurtLine: A Design Exploration to Support Children with ADHD in Classrooms
Smit, D., & Bakker, S. (2015) · Lecture notes in computer science · doi:10.1007/978-3-319-22723-8_37 · Cited by 23 · cited 1× · see citing works
“…overlook essential aspects of neurodivergent experiences, such as self-soothing mechanisms (such as “stimming" or fidgeting) being misinterpreted as problematic behaviours [37, 71], encouraging young children to mask them and teaching them that their neurodi-vergence is socially unacceptable [74].”
Garcia, J. J., Bruyckere, H. W. A. D., Keyson, D. V., & Romero, N. A. (2013) · Lecture notes in computer science · doi:10.1007/978-3-319-03647-2_8 · Cited by 20 · cited 1× · see citing works
“…overlook essential aspects of neurodivergent experiences, such as self-soothing mechanisms (such as “stimming" or fidgeting) being misinterpreted as problematic behaviours [37, 71], encouraging young children to mask them and teaching them that their neurodi-vergence is socially unacceptable [74].”
Tavakoulnia, A., Guzman, K., Cibrian, F. L., Lakes, K. D., Hayes, G., & Schuck, S. E. B. (2019) · Adjunct Proceedings of the 2019 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the 2019 ACM International Symposium on Wearable Computers · doi:10.1145/3341162.3343819 · Cited by 18 · cited 2× · see citing works
“This paper makes a novel contribution by centring the lived experiences of neurodivergent university students and uncovering the critical role of digital system design in shaping their academic success and emotional wellbeing [9, 29, 30, 39, 54, 55, 64, 74, 81, 90, 93].”
Chee, M., & Weaver, K. D. (2021) · Journal of Web Librarianship · doi:10.1080/19322909.2021.1907267 · Cited by 16 · cited 1× · see citing works
“Many accessibility issues are well known and fixes exist (such as accessibility guidelines including WCAG [1]), but they are not used in practice [3, 23].”
Universities need to train lecturers in online delivery, or they risk students dropping out
Taylor-Guy, P., & Chase, A.-M. (2020) · doi:10.64628/aa.wrjh5cep7 · Cited by 15
Evaluation of Why Individuals with ADHD Struggle to Find Effective Digital Time Management Tools
Desrochers, B., Tuson, E., & Magee, J. (2019) · Proceedings of the 21st International ACM SIGACCESS Conference on Computers and Accessibility · doi:10.1145/3308561.3354622 · Cited by 13 · cited 8× · see citing works
“The gap investigated by this work lies at the intersection of the mentioned HCI work which actively involves its neurodivergent subjects [21, 29, 39, 64, 64, 93], and the body of literature which investigates the experience of these neurodivergent individuals in higher education [4, 14, 15, 51, 57,…”
InfluentialUrmson, J. O. (1970) · doi:10.1007/978-1-349-15418-0_11 · Cited by 9 · see citing works
Telepresence Robots for Remote Participation in Higher Education
Hu, J., Reyes Cruz, G., Fischer, J., & Maior, H. A. (2024) · Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work · doi:10.1145/3663384.3663394 · Cited by 8 · see citing works
Ringland, K. E., & Wolf, C. T. (2021) · ACM SIGACCESS Accessibility and Computing · doi:10.1145/3507912.3507914 · Cited by 7 · cited 6× · see citing works
“The gap investigated by this work lies at the intersection of the mentioned HCI work which actively involves its neurodivergent subjects [21, 29, 39, 64, 64, 93], and the body of literature which investigates the experience of these neurodivergent individuals in higher education [4, 14, 15, 51, 57,…”
InfluentialArtiles, A. J., & Trent, S. C. (2023) · Review of Research in Education · doi:10.3102/0091732x231221532 · Cited by 7 · cited 1× · see citing works
“The authors caution against designing for accessibility as an afterthought [7].”
Burnout: The Cost of Masking Neurodiversity in Graduate STEM Programs
Syharat, C. M., Hain, A., Zaghi, A. E., & Berdanier, C. G. P. (2024) · 2023 ASEE Annual Conference & Exposition Proceedings · doi:10.18260/1-2--43092 · Cited by 7 · see citing works
Hyperfocus: The ADHD Superpower
Hupfeld, K. E., Abagis, T. R., Osborne, J. B., Tran, Q. T., & Shah, P. (2022) · Frontiers for Young Minds · doi:10.3389/frym.2021.625433 · Cited by 2 · see citing works
Hetzel, A. (2024) · SSRN Electronic Journal · doi:10.2139/ssrn.4986555 · Cited by 1 · see citing works
Kennefick, K. (2022) · Knowledge@UChicago (University of Chicago) · doi:10.6082/j6hxa-2kx20 · Cited by 1
Syharat, C. M., Hain, A., & Zaghi, A. E. (2024) · ASEE Annual Conference & Exposition · doi:10.18260/1-2--47008
Flagged first, then by citations
Research works printed but not linked: 3
- Allison A. Bosworth. 2023. Investigating the Practices of Neurodivergent Female Designers: A Design Research Study. Ph. D. Dissertation. Kent State University. https://www.proquest.com/docview/2814214670?pq-origsite=gscholar&fromopenview=true
- Chip Heath and Dan Heath. 2011. Switch. Penguin.
- Emma Pritchard-Rowe Carmen de Lemos Katie Howard and Jenny Louise Gibson. 2023. Social play as a “double-edged sword”: Exploring the experience of autistic play from the perspective of autistic adults. (1 2023). https://psyarxiv.com/2gq3y/
Cited by
Sorted by citations
Zhu, Z., Yu, J., & Luo, Y. (2026) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3772318.3790697 · Cited by 6 · see citing works
Zhang, H., Feng, Y., Walker, A., & Rode, J. A. (2025) · Proceedings of the 27th International ACM SIGACCESS Conference on Computers and Accessibility · doi:10.1145/3663547.3746363 · Cited by 3 · see citing works
Advancing Inclusive Digital Well-Being Tools: How Neurodivergent Students Use Distraction Blockers
Hariadi, M. C., Chow, K., & McGrenere, J. (2026) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3772318.3790801 · Cited by 2 · see citing works
“Stigma compounds these barriers: Tcherdakoff et al. [118] report that neurodivergent participants often feared being perceived as less capable or overly reliant on assistive technologies, underscoring the social risks of deficit-oriented design.”
Designing for Dyslexia: Readability, Neuro-Inclusion, and Small, Meaningful Progress
Michalak, R., & Satinover, A. (2026) · Journal of Library Administration · doi:10.1080/01930826.2026.2616215 · Cited by 1 · see citing works
“This aligns with calls in the literature to reduce the “invisible access work” imposed by inflexible systems and to support well-being through configurable, person-fit tools (Tcherdakoff et al., 2025).”
Beyond Points and Badges in AI-Gamified Education
Samaty, M. E. (2026) · Advances in computational intelligence and robotics book series · doi:10.4018/979-8-3373-4222-1.ch013 · Cited by 1 · see citing works
Teaching Participatory Inclusive IT Design with a Neurodiversity Lens in Computing Education
Hermann, J., Jansen, N., Richter, U., Fleer, A., & Doganün, A. (2025) · Proceedings of the 25th Koli Calling International Conference on Computing Education Research · doi:10.1145/3769994.3770007 · Cited by 1 · see citing works
Design for Dis/Ability: A Crip Inquiry into Personal Energy Tracking
Kaklopoulou, I., Homewood, S., & Sanches, P. (2026) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3772318.3790404
Cano, A. M. C., Lugo, M. D. L. C. H., & Zapata, E. M. J. (2025) · PSIQUEMAG/ Revista Científica Digital de Psicología · doi:10.18050/psiquemag.v14i2.3853
Neurodiversity in education, the inclusion that is not seen
Guerrero, E. E. D. (2026) · Neurodivergences · doi:10.56294/neuro2026292
A Case Study on Making Inclusive XR a Core Teaching Practice
Mayer, T., Holler, C., & George, C. (2026) · ACM International Symposium on Pervasive Displays (PerDis) · doi:10.1145/3797993.3798025
- Authors
- Tcherdakoff, N. A., Marshall, P., Dowthwaite, A., Bird, J., & Cox, A. L.
- Affiliations
- University of Bristol (GB)
- University College London (GB)
- Venue
- Proceedings of the 4th Annual Symposium on Human-Computer Interaction for Work
- Publisher
- ACM
- Published
- 2025-06-22
- Pages
- 1-18
- OpenAlex
- W4411505966
- Semantic Scholar
- 274aa8489dbbd36e81dcf9a470aa310aea17e979
- Cited by
- 9
- References
- 74
- Citations by year
- 2026: 7 · 2025: 2
- FWCI
- 13.04
- Type
- conference paper
- Language
- en
- Open access
- gold
- doi.org
- Licence
- cc-by
- Locations
- UCL Discovery (University College London) (submittedVersion, cc-by)
- Explore Bristol Research (submittedVersion, cc-by)
- Bristol Research (University of Bristol) (submittedVersion, cc-by)
- Topics
- Social Sciences › Human Factors and Ergonomics › Digital Accessibility for Disabilities
- Social Sciences › Safety Research › Disability Education and Employment
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Keywords
- neurodivergence, digital system design, higher education, invisible work, user workload, emotional well-being, academic performance, neurodivergent students, accessibility, student experience, coping strategies
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Claims read by deepseek-v4.1-flash under definition version 3 (extract-v3) on 2026-10-20.
Classified by jev-1.13-20260917 (gold-guideline-v0.2) on 2026-10-20.
Cited sources are checked by gpt-6-sol.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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