Advances in Consumer Research

Competitive and Procedural Determinants of Delight and Disappointment in Consumer Complaint Outcomes

Estelami, H. (2000) · Journal of Service Research · doi:10.1177/109467050023006 · Cited by 195

The influence of the food environment on overweight and obesity in young children: a systematic review

Osei-Assibey, G., Dick, S., Macdiarmid, J., Semple, S., Reilly, J. J., Ellaway, A., Cowie, H., & McNeill, G. (2012) · BMJ Open · doi:10.1136/bmjopen-2012-001538 · Cited by 188

Online shopping hesitation.

Cho, C.-H., Kang, J., & Cheon, H. J. (2006) · CyberPsychology & Behavior · doi:10.1089/cpb.2006.9.261 · Cited by 181

Context Effects on Recall and Recognition of Magazine Advertisements

Norris, C. E., & Colman, A. M. (1992) · Journal of Advertising · doi:10.1080/00913367.1992.10673374 · Cited by 180

Reconceptualizing Service Encounter Quality in a Non-Western Context

Raajpoot, N. (2004) · Journal of Service Research · doi:10.1177/1094670504268450 · Cited by 177

A neurological study of compulsive buying behaviour

Raab, G., Elger, C. E., Neuner, M., & Weber, B. (2011) · Journal of Consumer Policy · doi:10.1007/s10603-011-9168-3 · Cited by 177

On the multiple effects of packaging colour on consumer behaviour and product experience in the ‘food and beverage’ and ‘home and personal care’ categories

Spence, C., & Velasco, C. (2018) · Food Quality and Preference · doi:10.1016/j.foodqual.2018.03.008 · Cited by 177

Which are the determinants of green purchase behaviour? A study of Italian consumers

Dangelico, R. M., Nonino, F., & Pompei, A. (2021) · Business Strategy and the Environment · doi:10.1002/bse.2766 · Cited by 172

Thinking into it: Consumer Interpretation of Complex Advertising Images

Phillips, B. J. (1997) · Journal of Advertising · doi:10.1080/00913367.1997.10673524 · Cited by 171

A trust-risk perspective on social commerce use: an examination of the biasing role of habit

Farivar, S., Turel, O., & Yuan, Y. (2017) · Internet Research · doi:10.1108/intr-06-2016-0175 · Cited by 169

The dual role of price: Decomposing consumers’ reactions to price

Völckner, F. (2008) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-007-0076-7 · Cited by 160

Relationship marketing in the financial services industry: The importance of customer education, participation and problem management for customer loyalty

Eisingerich, A. B., & Bell, S. J. (2006) · Journal of Financial Services Marketing · doi:10.1057/palgrave.fsm.4760022 · Cited by 160

Actions Speak Louder than Words: Close Relationships between Humans and Nonhuman Animals

Sanders, C. R. (2003) · Symbolic Interaction · doi:10.1525/si.2003.26.3.405 · Cited by 159

‘Fear of missing out’: antecedents and influence on purchase likelihood

Good, M. C., & Hyman, M. R. (2020) · Journal of Marketing Theory and Practice · doi:10.1080/10696679.2020.1766359 · Cited by 159

The science of sharing and the sharing of science

Milkman, K. L., & Berger, J. (2014) · Proceedings of the National Academy of Sciences · doi:10.1073/pnas.1317511111 · Cited by 154

Sex differences in duration judgments: A meta-analytic review

Block, R. A., Hancock, P. A., & Zakay, D. (2000) · Memory & Cognition · doi:10.3758/bf03211834 · Cited by 157

Criteria for unconscious cognition: three types of dissociation

Schmidt, T., & Vorberg, D. (2006) · Perception & Psychophysics · doi:10.3758/bf03193692 · Cited by 151

From firm-controlled to consumer-contributed: Consumer co-production of personal media marketing communication

Bacile, T. J., Ye, C., & Swilley, E. (2014) · Journal of Interactive Marketing · doi:10.1016/j.intmar.2013.12.001 · Cited by 149

The Internationalization Process of Franchise Systems: A Conceptual Model

Eroglu, S. (1992) · International Marketing Review · doi:10.1108/02651339210020277 · Cited by 149

Effects of Disinformation Using Deepfake: The Protective Effect of Media Literacy Education

Hwang, Y., Ryu, J. Y., & Jeong, S.-H. (2021) · Cyberpsychology, Behavior, and Social Networking · doi:10.1089/cyber.2020.0174 · Cited by 148

Effects of price framing on consumers’ perceptions of online dynamic pricing practices

Weisstein, F. L., Monroe, K. B., & Kukar-Kinney, M. (2013) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-013-0330-0 · Cited by 146

Constructing a Corporate Social Responsibility Reputation Using Corporate Image Advertising

Pomering, A., & Johnson, L. W. (2009) · Australasian Marketing Journal · doi:10.1016/j.ausmj.2009.05.006 · Cited by 144

Understanding Ethical Luxury Consumption Through Practice Theories: A Study of Fine Jewellery Purchases

Moraes, C., Carrigan, M., Bosangit, C., Ferreira, C., & McGrath, M. (2017) · Journal of Business Ethics · doi:10.1007/s10551-015-2893-9 · Cited by 138

Delighted or Satisfied? Positive Emotional Responses Derived from Theme Park Experiences

Ma, J., Scott, N., Gao, J., & Ding, P. (2017) · Journal of Travel & Tourism Marketing · doi:10.1080/10548408.2015.1125824 · Cited by 138

Why do people experience the fear of missing out (FoMO)? Exposing the link between the self and the FoMO through self-construal

Dogan, V. (2019) · Journal of Cross-Cultural Psychology · doi:10.1177/0022022119839145 · Cited by 130

Deception by Implication: A Typology of Truthful but Misleading Advertising and Labeling Claims

Hastak, M., & Mazis, M. B. (2011) · Journal of Public Policy & Marketing · doi:10.1509/jppm.30.2.157 · Cited by 122

Consumer Receptivity to Green Ads: A Test of Green Claim Types and the Role of Individual Consumer Characteristics for Green Ad Response

Tucker, E. M., Rifon, N. J., Lee, E. M., & Reece, B. B. (2012) · Journal of Advertising · doi:10.1080/00913367.2012.10672454 · Cited by 123

The Role of Metaperception on the Effectiveness of Referral Reward Programs

Wirtz, J., Orsingher, C., Chew, P., & Tambyah, S. K. (2013) · Journal of Service Research · doi:10.1177/1094670512462138 · Cited by 119

“How does tech make you feel?” a review and examination of negative affective responses to technology use

Agogo, D., & Hess, T. J. (2018) · European Journal of Information Systems · doi:10.1080/0960085x.2018.1435230 · Cited by 121

Increasing Mental Health Literacy via Narrative Advertising

Chang, C. (2008) · Journal of Health Communication · doi:10.1080/10810730701807027 · Cited by 113

Measuring Women’s Agency

Donald, A., Koolwal, G., Annan, J., Falb, K., & Goldstein, M. (2020) · Feminist Economics · doi:10.1080/13545701.2019.1683757 · Cited by 113

Indigenes’ Responses to Immigrants’ Consumer Acculturation: A Relational Configuration Analysis

Luedicke, M. K. (2015) · Journal of Consumer Research · doi:10.1093/jcr/ucv002 · Cited by 110

Grouping Euroconsumers: A Culture-Based Clustering Approach

Kale, S. H. (1995) · Journal of International Marketing · doi:10.1177/1069031x9500300304 · Cited by 103

Virtual Nature Experiences as Emotional Benefits in Green Product Consumption: The Moderating Role of Environmental Attitudes

Hartmann, P., & Apaolaza-Ibáñez, V. (2008) · Environment and Behavior · doi:10.1177/0013916507309870 · Cited by 100

When environmental messages should be assertive: examining the moderating role of effort investment

Baek, T. H., Yoon, S., & Kim, S. (2015) · International Journal of Advertising · doi:10.1080/02650487.2014.993513 · Cited by 98

Third-Party Privacy Certification as an Online Advertising Strategy: An Investigation of the Factors Affecting the Relationship between Third-Party Certification and Initial Trust

Kim, K., & Kim, J. (2011) · Journal of Interactive Marketing · doi:10.1016/j.intmar.2010.09.003 · Cited by 97

Identity Confusion and Materialism Mediate the Relationship Between Excessive Social Network Site Usage and Online Compulsive Buying

Sharif, S. P., & Khanekharab, J. (2017) · Cyberpsychology, Behavior, and Social Networking · doi:10.1089/cyber.2017.0162 · Cited by 94

Are People Mindful in Different Ways? Disentangling the Quantity and Quality of Mindfulness in Latent Profiles and Exploring Their Links to Mental Health and Life Effectiveness

Sahdra, B. K., Ciarrochi, J., Parker, P. D., Basarkod, G., Bradshaw, E. L., & Baer, R. (2017) · European Journal of Personality · doi:10.1002/per.2108 · Cited by 90

Design and Validation of an Instrument for Measuring Advertising Effectiveness in the Printed Media

Beerli, A., & Santana, J. D. M. (1999) · Journal of Current Issues & Research in Advertising · doi:10.1080/10641734.1999.10505092 · Cited by 93

Twitter and behavioral engagement in the healthcare sector: an examination of product and service companies

Leek, S., Houghton, D., & Canning, L. (2019) · Industrial Marketing Management · doi:10.1016/j.indmarman.2017.10.009 · Cited by 91

Identifying Consumer Value Co-created through Social Support within Online Health Communities

Stewart Loane, S., Webster, C. M., & D’Alessandro, S. (2015) · Journal of Macromarketing · doi:10.1177/0276146714538055 · Cited by 91

Terrifying thoughts, terrible materialism? Contemplations on a terror management account of materialism and consumer behavior

Rindfleisch, A., & Burroughs, J. E. (2004) · Journal of Consumer Psychology · doi:10.1207/s15327663jcp1403_4 · Cited by 90

Adult and Teenage Use of Consumer, Business, and Entertainment Technology: Potholes on the Information Superhighway?

ROSEN, L. D., & WEIL, M. M. (1995) · Journal of Consumer Affairs · doi:10.1111/j.1745-6606.1995.tb00039.x · Cited by 89

Motivational Drivers of Content Contribution to Company‐ Versus Consumer‐Hosted Online Communities

Teichmann, K., Stokburger‐Sauer, N. E., Plank, A., & Strobl, A. (2015) · Psychology & Marketing · doi:10.1002/mar.20783 · Cited by 86

The measurement of perceived value in higher education: A unidimensional approach

Alves, H. (2011) · The Service Industries Journal · doi:10.1080/02642069.2011.550042 · Cited by 86

How green our future would be? An investigation of the determinants of green purchasing behavior of young citizens in a developing Country

Al-Swidi, A., & Saleh, R. M. (2021) · Environment, Development and Sustainability · doi:10.1007/s10668-020-01220-z · Cited by 80

Consumers' acceptance of innovations in traditional cheese. A comparative study in France and Norway

Almli, V. L., Næs, T., Enderli, G., Sulmont-Rossé, C., Issanchou, S., & Hersleth, M. (2011) · Appetite · doi:10.1016/j.appet.2011.04.009 · Cited by 78

Parents’ Influence on Infants’ Gender-Typed Toy Preferences

Boe, J. L., & Woods, R. J. (2018) · Sex Roles · doi:10.1007/s11199-017-0858-4 · Cited by 77

Estimating the effect of word of mouth on churn and cross-buying in the mobile phone market with Markov logic networks

Dierkes, T., Bichler, M., & Krishnan, R. (2011) · Decision Support Systems · doi:10.1016/j.dss.2011.01.002 · Cited by 76

When Sharing Consumption Emotions With Strangers Is More Satisfying Than Sharing Them With Friends

López-López, I., Ruiz-de-Maya, S., & Warlop, L. (2014) · Journal of Service Research · doi:10.1177/1094670514538835 · Cited by 72

A Little Piece of Me: When Mortality Reminders Lead to Giving to Others

Dunn, L., White, K., & Dahl, D. W. (2020) · Journal of Consumer Research · doi:10.1093/jcr/ucaa020 · Cited by 69

Alcohol Advertising on Social Media: Examining the Content of Popular Alcohol Brands on Instagram

Barry, A. E., Padon, A. A., Whiteman, S. D., Hicks, K. K., Carreon, A. K., Crowell, J. R., Willingham, K. L., & Merianos, A. L. (2018) · Substance Use & Misuse · doi:10.1080/10826084.2018.1482345 · Cited by 64

Buying In to Social Change: How Private Consumption Choices Engender Concern for the Collective

Atkinson, L. (2012) · The Annals of the American Academy of Political and Social Science · doi:10.1177/0002716212448366 · Cited by 64

Unintended reward costs: the effectiveness of customer referral reward programs for innovative products and services

Dose, D. B., Walsh, G., Beatty, S. E., & Elsner, R. (2019) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-019-00635-z · Cited by 60

Too Good To Be True: Influencing Credibility Perceptions with Signaling Reference Explicitness and Assurance Depth

Baier, C., Göttsche, M., Hellmann, A., & Schiemann, F. (2022) · Journal of Business Ethics · doi:10.1007/s10551-020-04719-7 · Cited by 61

A study on online shopping cart abandonment: a product category perspective.

Song, J.-D. (2019) · Journal of Internet Commerce · doi:10.1080/15332861.2019.1641782 · Cited by 58

Original or counterfeit luxury fashion brands? The effect of social media on purchase intention

Morra, M. C., Gelosa, V., Ceruti, F., & Mazzucchelli, A. (2018) · Journal of Global Fashion Marketing · doi:10.1080/20932685.2017.1399079 · Cited by 57

Curbing shopping cart abandonment in C2C markets — an uncertainty reduction approach

Tang, H., & Lin, X. (2019) · Electronic Markets · doi:10.1007/s12525-018-0313-6 · Cited by 56

Do Online Comments Influence the Public's Attitudes Toward an Organization? Effects of Online Comments Based on Individuals’ Prior Attitudes

Sung, K. H., & Lee, M. J. (2015) · The Journal of Psychology · doi:10.1080/00223980.2013.879847 · Cited by 54

Thinspiration: Self-Improvement Versus Self-Evaluation Social Comparisons with Thin-Ideal Media Portrayals

Knobloch-Westerwick, S. (2015) · Health Communication · doi:10.1080/10410236.2014.921270 · Cited by 50

Digital transformation and possession attachment: Examining the endowment effect for consumers’ relationships with hedonic and utilitarian digital service technologies

Fritze, M. P., Eisingerich, A. B., & Benkenstein, M. (2019) · Electronic Commerce Research · doi:10.1007/s10660-018-9309-8 · Cited by 50

The effect of online social network characteristics on consumer purchasing intention of social deals

Park, M.-S., Shin, J.-K., & Ju, Y. (2014) · Global Economic Review · doi:10.1080/1226508x.2014.884047 · Cited by 48

The effects of uppercase and lowercase wordmarks on brand perceptions

Xu, X., Chen, R., & Liu, M. W. (2017) · Marketing Letters · doi:10.1007/s11002-016-9415-0 · Cited by 46

Consequences of mandated usage of innovations in organizations: developing an innovation decision model of symbolic and forced adoption

Heidenreich, S., & Talke, K. (2020) · AMS Review · doi:10.1007/s13162-020-00164-x · Cited by 46

COLLABORATION CAPABILITY IN VIRTUAL TEAMS: EXAMINING THE INFLUENCE ON DIVERSITY AND INNOVATION

BATARSEH, F. S., USHER, J. M., & DASPIT, J. J. (2017) · International Journal of Innovation Management · doi:10.1142/s1363919617500347 · Cited by 44

Viewing Death on Television Increases the Appeal of Advertised Products

Dar-Nimrod, I. (2012) · The Journal of Social Psychology · doi:10.1080/00224545.2011.588273 · Cited by 45

The effect of comparative advertising on consumer perceptions: similarity or differentiation?

Soscia, I., Girolamo, S., & Busacca, B. (2010) · Journal of Business and Psychology · doi:10.1007/s10869-009-9130-4 · Cited by 43

MindMiner:Uncovering Linguistic Markers of Mind Perception as a New Lens to Understand Consumer‐Smart Object Relationships

Hartmann, J., Bergner, A., & Hildebrand, C. (2023) · Journal of Consumer Psychology · doi:10.1002/jcpy.1381 · Cited by 42

Development of Trust Scores in Social Media (TSM) Algorithm and Application to Advertising Practice and Research

Roy, A., Huh, J., Pfeuffer, A., & Srivastava, J. (2017) · Journal of Advertising · doi:10.1080/00913367.2017.1297272 · Cited by 41

The influence of buyers’ time orientation on online shopping behavior: a typology.

Xu-Priour, D. L., Cliquet, G., & Palmer, A. (2017) · International Journal of Electronic Commerce · doi:10.1080/10864415.2016.1319206 · Cited by 34

Rethinking Consumer Perception of Food Quality

Hansen, T. (2005) · Journal of Food Products Marketing · doi:10.1300/j038v11n02_05 · Cited by 32

Handling consumer messages on social networking sites: Customer service or privacy infringement?

Demmers, J., van Dolen, W. M., & Weltevreden, J. W. J. (2018) · International Journal of Electronic Commerce · doi:10.1080/10864415.2018.1396110 · Cited by 33

Personalization has a Price, Controllability is the Currency: Predictors for the Intention to use Personalized eGovernment Websites

van Velsen, L., van der Geest, T., van de Wijngaert, L., van den Berg, S., & Steehouder, M. (2015) · Journal of Organizational Computing and Electronic Commerce · doi:10.1080/10919392.2015.990782 · Cited by 32

Virtual Travel Communities: Self-Reported Experiences and Satisfaction

Stepchenkova, S., Mills, J. E., & Jiang, H. (2007) · Information and Communication Technologies in Tourism 2007 · doi:10.1007/978-3-211-69566-1_16 · Cited by 31

Effects of value and innovation on brand equity in retailing

Moliner-Velázquez, B., Fuentes-Blasco, M., & Gil-Saura, I. (2019) · Journal of Brand Management · doi:10.1057/s41262-019-00159-5 · Cited by 30

Prescription drug advertising, disease knowledge, and older adults’ optimistic bias about the future risk of alzheimer’s disease

Park, J. S., & Ju, I. (2016) · Health Communication · doi:10.1080/10410236.2014.957375 · Cited by 29

The Role of Retailer Trust and Word of Mouth in Buying Organic Foods in an Emerging Market

Pandey, S., & Khare, A. (2017) · Journal of Food Products Marketing · doi:10.1080/10454446.2017.1266543 · Cited by 29

Learning from the past? An exploratory study of familial food socialization processes using the lens of emotional reflexivity

Kharuhayothin, T., & Kerrane, B. (2018) · European Journal of Marketing · doi:10.1108/ejm-10-2017-0694 · Cited by 29

Mental health service use among young adults: A communication framework for program development

Munson, M. R., & Jaccard, J. (2018) · Administration and Policy in Mental Health and Mental Health Services Research · doi:10.1007/s10488-016-0765-y · Cited by 28

The Influence of Initial Possession Level on Consumers' Adoption of a Collection Goal: A Tipping Point Effect

Gao, L., Huang, Y., & Simonson, I. (2014) · Journal of Marketing · doi:10.1509/jm.13.0475 · Cited by 28

Moderating effect of cognitive conflict on the relationship between value consciousness and online shopping cart abandonment

Mishra, S., Malhotra, G., & Tiwari, S. R. (2021) · The International Review of Retail, Distribution and Consumer Research · doi:10.1080/09593969.2021.2002386 · Cited by 26

Malicious practice of fake reviews: experimental insight into the potential of contextual indicators in assisting consumers to detect deceptive opinion spam

Munzel, A. (2015) · Recherche et Applications en Marketing (English Edition) · doi:10.1177/2051570715604155 · Cited by 24

The benefits of being less fixated on self and stuff: Nonattachment, reduced insecurity, and reduced materialism

Elphinstone, B., & Whitehead, R. (2019) · Personality and Individual Differences · doi:10.1016/j.paid.2019.06.019 · Cited by 24

Exploitation of mortality salience in communication on climate change

Akil, H., Robert-Demontrond, P., & Bouillé, J. (2018) · Recherche et Applications en Marketing (English Edition) · doi:10.1177/2051570717745839 · Cited by 22

Determinants of objective adherence to nebulised medications among adults with cystic fibrosis: an exploratory mixed methods study comparing low and high adherers

Hoo, Z. H., Boote, J., Wildman, M. J., Campbell, M. J., & Gardner, B. (2017) · Health Psychology and Behavioral Medicine · doi:10.1080/21642850.2017.1338958 · Cited by 21

Why Are Users of Social Media Inclined to Word-of-Mouth?

Mikalef, P., Pateli, A., & Giannakos, M. (2013) · IFIP Advances in Information and Communication Technology · doi:10.1007/978-3-642-37437-1_10 · Cited by 19

Voice Activated Virtual Assistants Personality Perceptions and Desires: Comparing Personality Evaluation Frameworks

Garcia, D. M. P., Lopez, S. S., & Donis, H. (2018) · Electronic Workshops in Computing · doi:10.14236/ewic/hci2018.40 · Cited by 16

Really New Services: Perceived Risk and Adoption Intentions

Savas-Hall, S., Koku, P. S., & Mangleburg, T. (2022) · Services Marketing Quarterly · doi:10.1080/15332969.2021.1994193 · Cited by 13

Internet users versus non-users: drivers in internet uptake

Hammond, K., Turner, P., & Bain, M. (2000) · International Journal of Advertising · doi:10.1080/02650487.2000.11104829 · Cited by 10

Understanding how the message appeal of moral beauty influences advertising effectiveness under mortality salience

Wu, L. (2019) · Journal of Marketing Communications · doi:10.1080/13527266.2018.1461125 · Cited by 10

Designing multi-channel technologies – the mediating role of risk perceptions

Ortlinghaus, A., & Zielke, S. (2019) · The International Review of Retail, Distribution and Consumer Research · doi:10.1080/09593969.2019.1664610 · Cited by 8

‘We are Indigenous people, not primitive people.’: the role of popular music in Indigenous language revitalization in Taiwan

Huang, K. (2023) · Current Issues in Language Planning · doi:10.1080/14664208.2022.2145540 · Cited by 7

Evidence of mortality salience and psychological defenses in bottled water campaigns

Cote, S., & Wolfe, S. E. (2018) · Applied Environmental Education & Communication · doi:10.1080/1533015x.2017.1399836 · Cited by 7

From online to offline: Getting ready for in-person fieldwork through social media ethnography

Proietti, L. (2025) · Possibility Studies & Society · doi:10.1177/27538699241244418 · Cited by 5

Untitled work

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