ChatGPT improves creative problem-solving performance in university students: An experimental study
Open accessAbstract
University students often employ generative artificial intelligence tools such as ChatGPT in resolution of ill-defined problem-solving tasks. However, the experimental evidence about effects of ChatGPT on complex problem-solving performance is still missing. In this preregistered experiment, the impact of ChatGPT on performance in a complex creative problem-solving task was investigated in 77 university students solving a task with ChatGPT in comparison to 68 students solving a task without it. ChatGPT use significantly improved self-efficacy for task resolution (d = 0.65) and enhanced the quality (d = 0.69), elaboration (d = 0.61), and originality (d = 0.55) of solutions. Moreover, participants with ChatGPT assistance perceived task as easier (d = 0.56) and requiring less mental effort (d = 0.58). However, use of ChatGPT did not make task resolution more interesting (d = 0.08), and the impact of ChatGPT on metacognitive monitoring accuracy was unclear. Although there were no significant differences in absolute accuracy between students solving the task with and without the assistance of ChatGPT, the absence of correlation between self-evaluation judgments and performance suggests that participants struggled to calibrate their self-evaluations when using ChatGPT. Notably, the perceived usefulness of ChatGPT appeared to inform self-evaluation judgments, resulting in higher inaccuracy. The implications for hybrid human-AI regulation (HHAIR) theory are discussed. To regulate effectively, students using AI tools should focus on valid metacognitive cues and ignore cues that could lead to inaccurate outcomes.
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Urban et al. [18] found that students engaging with ChatGPT exhibit enhanced creative problem-solving skills compared to those who do not use the tool.
“This complements the observations made by Urban et al. [18], who found that students engaging with ChatGPT exhibit enhanced creative problem-solving skills compared to those who do not use the tool.”
From The Mediating Role of Generative AI Self-Regulation on Students’ Critical Thinking and Problem-Solving (2024) · cites this paper as Urban et al. [18]
GenAI plays a constructive role in enhancing students' critical thinking and problem-solving capabilities.
“Our findings demonstrate that GenAI can indeed play a constructive role in enhancing students' critical thinking and problem-solving capabilities, aligning with prior research, such as that by Essien et al. [3] and Urban et al. [18].”
From The Mediating Role of Generative AI Self-Regulation on Students’ Critical Thinking and Problem-Solving (2024) · cites this paper as Urban et al. [18]
More complex tasks involving deeper understanding and application might require more active engagement and critical thinking, where reliance on AI alone may not yield significant improvements in knowledge transfer.
“However, more complex tasks involving deeper understanding and application might require more active engagement and critical thinking, where reliance on AI alone may not yield significant improvements in knowledge transfer (Asare et al., 2023; Soderstrom and Bjork, 2015; Urban et al., 2024).”
From Beware of metacognitive laziness: Effects of generative artificial intelligence on learning motivation, processes, and performance (2025) · cites this paper as Urban et al., 2024
The study's observations of the potential for misjudging performance align with Urban et al.'s (2024) experimental quantitative study.
“Our observations of the potential for misjudging performance aligns with an experimental quantitative study conducted by Urban et al. (2024).”
From How university students work on assessment tasks with generative artificial intelligence: matters of judgement (2026) · cites this paper as Urban et al. (2024)
Participants who thought the task easier also overestimated their performance more.
“the authors observe: 'participants who thought the task easier also overestimated their performance more' (p.11).”
From How university students work on assessment tasks with generative artificial intelligence: matters of judgement (2026) · cites this paper as Urban et al. (2024)
GenAI use can increase self-efficacy but may interfere with estimation of task performance, possibly leading to overestimation.
“This comparative study of performance on a complex creative problem-solving task (with or without ChatGPT) suggests GenAI use can increase self-efficacy but may interfere with estimation of task performance, possibly leading to overestimation.”
From How university students work on assessment tasks with generative artificial intelligence: matters of judgement (2026) · cites this paper as Urban et al. (2024)
Classroom discussions about the broader impacts of AI on education, society, and future careers invite students to engage critically with the technology's role in their lives.
“Classroom discussions about the broader impacts of AI on education, society, and future careers, invite students to engage critically with the technology's role in their lives (Alshamy et al., 2025; Sekli et al., 2024; Urban et al., 2024).”
From Six Institutional Intervention Areas to Support Ethical and Effective Student Use of Generative AI in Higher Education: A Narrative Review (2026) · cites this paper as Urban et al., 2024
Research has shown a wide range of effects of ChatGPT on creativity, including positive, adverse, and negligible or detrimental effects.
“Additionally, research has shown a wide range of effects of ChatGPT on creativity, including positive effects (Urban et al., 2024), entirely adverse impacts (Niloy et al., 2024), and negligible or, if the AI assistance is of low quality, detrimental effects (Medeiros et al., 2025).”
From Human Intelligence, Creativity, and Wisdom in the Age of Generative Artificial Intelligence (2025) · cites this paper as Urban et al., 2024
The perceived usefulness of ChatGPT was associated with learners' self-evaluation judgements, resulting in higher inaccuracies in judgements of learning.
“The same study also found that the perceived usefulness of ChatGPT was associated with learners' self-evaluation judgements, resulting in higher inaccuracies in judgements of learning”
From Beware of metacognitive laziness: Effects of generative artificial intelligence on learning motivation, processes, and performance (2025) · cites this paper as Urban et al. (2024)
Using ChatGPT reduced learners' perceived difficulty, leading to less effort in task solving.
“For example, Urban et al. (2024) found that using ChatGPT reduced learners' perceived difficulty, leading to less effort in task solving.”
From Beware of metacognitive laziness: Effects of generative artificial intelligence on learning motivation, processes, and performance (2025) · cites this paper as Urban et al. (2024)
Participant 12 (P_12) tailored and refined multiple rounds of AI-generated text, though the final solution still required further validation.
“Participant 12 (P_12) similarly tailored and refined multiple rounds of AI-generated text, illustrating the iterative co-creation process advocated by Urban et al. [36], though the final solution still required further validation.”
From Exploring the Impact of AI Tools on Cognitive Skills: A Comparative Analysis (2025) · cites this paper as [36]
Across both groups, participants generally valued the prospect of AI for its capacity to structure content, clarify terminology, facilitate conceptualization and summarization, and perform rapid quantitative analyses.
“Across both groups, participants generally valued the prospect of AI for its capacity to structure content, clarify terminology, facilitate conceptualization and summarization, and perform rapid quantitative analyses, all consistent with reported benefits in the recent literature [30,36].”
From Exploring the Impact of AI Tools on Cognitive Skills: A Comparative Analysis (2025) · cites this paper as [36]
Metacognitive bias in university students solving non-routine problem-solving tasks was linked to their perceived usefulness of ChatGPT rather than their actual performance.
“In the context of generative AI use, Urban et al. (2024) found that metacognitive bias in university students solving non-routine problem-solving tasks was linked to their perceived usefulness of ChatGPT rather than their actual performance.”
From “ <scp>ChatGPT</scp> can make mistakes. Check important info.” Epistemic beliefs and metacognitive accuracy in students' integration of <scp>ChatGPT</scp> content into academic writing (2025) · cites this paper as Urban et al. (2024)
The sample size was determined a priori using G*Power with α = 0.05, β = 0.80, and an expected effect size of Cohen's d = 0.62, indicating a minimum of 42 participants per group.
“For the between-group comparison, the sample size was determined a priori using G*Power 3.1.9.6, with α = 0.05, β = 0.80, and an expected effect size of Cohen's d = 0.62.This effect size was estimated based on average between-group differences reported by Urban et al. (2024).The calculation indicated that a minimum of 42 participants per group would be required.”
From “ <scp>ChatGPT</scp> can make mistakes. Check important info.” Epistemic beliefs and metacognitive accuracy in students' integration of <scp>ChatGPT</scp> content into academic writing (2025) · cites this paper as Urban et al. (2024)
Working with generative AI tools such as ChatGPT increases productivity in complex problem-solving tasks in educational and professional settings.
“Working with generative AI tools, such as ChatGPT, increases productivity in complex problem-solving tasks in both educational and professional settings (Noy & Zhang, 2023;Sun & Zhou, 2024;Urban et al., 2024).”
From “ <scp>ChatGPT</scp> can make mistakes. Check important info.” Epistemic beliefs and metacognitive accuracy in students' integration of <scp>ChatGPT</scp> content into academic writing (2025) · cites this paper as Urban et al., 2024
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Generative AI Governance Model in Educational Research
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The More Anxious, the More Dependent? The Impact of Math Anxiety on AI‐Assisted Problem‐Solving
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“Taking both Urban et al. (2024) and our own study into account, we propose that one of the primary risks facing learners when working with GenAI to complete assessment tasks may be the potential to misjudge themselves and their own work.”
A Systematic Review of Research on ChatGPT in Higher Education
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ChatGPT and Global Higher Education: Using Artificial Intelligence in Teaching and Learning
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In search of adequate models of pedagogy
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The Role of Artificial Intelligence in the Ideation Process
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- Authors
- Urban, M., Děchtěrenko, F., Lukavský, J., Hrabalová, V., Svacha, F., Brom, C., & Urban, K.
- Affiliations
- Czech Academy of Sciences (CZ)
- Charles University (CZ)
- Slovak Academy of Sciences (SK)
- Corresponding author
- Urban, Marek
- ORCID
- Venue
- Computers & Education
- Publisher
- Elsevier BV
- Published
- 2024-07
- Volume
- 215
- Pages
- 105031
- ISSN
- 0360-1315 (ISSN-L)
- OpenAlex
- W4392932744
- Semantic Scholar
- df35c2ebe6f3a66f531ac4b9bf89a2377d23fe02
- Cited by
- 396
- References
- 90
- Citations by year
- 2026: 171 · 2025: 181 · 2024: 43 · 2023: 1
- FWCI
- 148.52
- Type
- journal article
- Language
- en
- Open access
- green
- doi.org
- Licence
- Locations
- Computers & Education (publishedVersion)
- PsyArXiv (OSF Preprints) (submittedVersion, cc-by)
- PsyArXiv (OSF Preprints) (submittedVersion)
- Funders
- Vedecká grantová agentúra MŠVVaŠ SR a SAV (2/0026/21)
- Akademie Věd České Republiky (PSU-480/Brno/2023)
- Grantová Agentura České Republiky (GACR 24-11515S)
- Topics
- Physical Sciences › Computer Science › Information Systems › Artificial Intelligence in Education
- Social Sciences › Psychology › Experimental and Cognitive Psychology › Creativity in Education and Neuroscience
- Social Sciences › Psychology › Developmental and Educational Psychology › Innovative Teaching and Learning Methods
- Keywords
- ChatGPT, generative AI, creative problem solving, university students, self-efficacy, metacognitive monitoring, self-assessment, perceived usefulness, originality, perceived difficulty, AI-assisted problem solving
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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