Dutch Cyberbullying Victims’ experiences, perceptions, attitudes and motivations related to (coping with) Cyberbullying: Focus group interviews
Open accessAbstract
Because of the negative effects of cyberbullying; and because of its unique characteristics; interventions to stop cyberbullying are needed. For this purpose, more insightful information is needed about cyberbullying victims’ (i.e., the target group) experiences, perceptions, attitudes and motivations related to (coping with) cyberbullying. Five schools with 66 low-educated Dutch adolescents between 12 and 15 (53% female) participated in 10 focus group interviews. Results show that victims do not perceive all behaviors as cyberbullying and traditional bullying is generally perceived as worse than cyberbullying. Cyberbullies are perceived as sad, cowards and embarrassing themselves. Victims are perceived as easy targets; they wear strange clothes, act in a provocative manner and have a bad appearance. These perceptions often depend on context, the level of anonymity, being in a fight or not, the person sending the message and his/her behavior. Further, victims reacted to cyberbullying by acting nonchalant, by not actually saying anything and seeking help from others (i.e., parents are not often asked for help because they do not want to bother them; fear of restricted Internet privileges). It can be concluded that asking cyberbullying victims about their experiences in an open manner, and allowing them to discuss these experiences, likely results in new and insightful information compared to using self-reports. In this questioning the perception of adolescents is key to see what is perceived as cyberbullying.
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While there are commonalities between traditional bullying and cyberbullying, there are also factors unique to cyberbullying due to the complexity of the cyber world and the ambiguous nature of some interactions within it.
“These studies highlight that while there are commonalties between traditional bullying and cyberbullying, there are also a number of factors unique to cyberbullying due to the complexity of the cyber world and the ambiguous nature of some of the interactions which take place within it (Baas, de Jong, & Drossaert, 2013;Betts & Spenser, 2017;Jacobs, Goossens, Dehue, Völlink, & Lechner, 2015;Mishna,”
From Young people’s conceptualizations of the nature of cyberbullying: A systematic review and synthesis of qualitative research (2020) · cites this paper as Jacobs et al., 2015
Young people's characterization of cyberbullying was complicated by the all-consuming and complex nature of the cyber world and the ambiguous nature of many interactions within it.
“However, young people's characterization of the phenomenon was complicated by the all-consuming and complex nature of the cyber world and the ambiguous nature of many interactions that take place within it (Baas et al., 2013;Betts & Spenser, 2017;Jacobs et al., 2015;Mishna et al., 2009;Nocentini et al., 2010;Pelfrey & Weber, 2014).”
From Young people’s conceptualizations of the nature of cyberbullying: A systematic review and synthesis of qualitative research (2020) · cites this paper as Jacobs et al., 2015
A number of studies suggested that girls were more likely to be involved in cyberbullying as victims and perpetrators.
“However, a number of studies suggested that girls were more likely to be involved in cyberbullying as victims and perpetrators (Berne et al., 2014;Jacobs et al., 2015;Smith et al., 2008).”
From Young people’s conceptualizations of the nature of cyberbullying: A systematic review and synthesis of qualitative research (2020) · cites this paper as Jacobs et al., 2015
Three conceptually rich studies were purposefully read and open-coded independently by two reviewers to ensure inter-coder reliability and validity in the coding process.
“Three conceptually rich studies were identified and these were purposefully read and open-coded independently by two reviewers (RD, CS) to ensure inter-coder reliability and validity in the coding process (Jacobs et al., 2015;Mishna et al., 2009;Nocentini et al., 2010).”
From Young people’s conceptualizations of the nature of cyberbullying: A systematic review and synthesis of qualitative research (2020) · cites this paper as Jacobs et al., 2015
Young people perceived cyberbullies as insecure and recognized cyberbullying acts as enhancing the self-esteem of the perpetrator.
“Young people perceived cyberbullies as insecure and recognized cyberbullying acts as enhancing the self-esteem of the perpetrator (Berne et al., 2014;Betts & Spenser, 2017;Jacobs et al., 2015).”
From Young people’s conceptualizations of the nature of cyberbullying: A systematic review and synthesis of qualitative research (2020) · cites this paper as Jacobs et al., 2015
Victims are intentionally targeted because of physical and social characteristics including appearance, sexuality, personality, friends (or lack of) and popularity.
“It was perceived that victims are intentionally targeted because of physical and social characteristics including appearance, sexuality, personality, friends (or lack of) and popularity (Baas et al., 2013;Berne et al., 2014;Jacobs et al., 2015;Pelfrey & Weber, 2014;Topcu et al., 2013;Vandebosch & Van Cleemput, 2008).”
From Young people’s conceptualizations of the nature of cyberbullying: A systematic review and synthesis of qualitative research (2020) · cites this paper as Jacobs et al., 2015
The interpretation of messages, and their effect on the recipient, is fluid and is influenced by contextual and external factors.
“It appears that the interpretation of messages, and their effect on the recipient, is fluid and is influenced by contextual and external factors (Abu Bakar, 2015;Jacobs et al., 2015;Pelfrey & Weber, 2014).”
From Young people’s conceptualizations of the nature of cyberbullying: A systematic review and synthesis of qualitative research (2020) · cites this paper as Jacobs et al., 2015
Repetition differentiates between a joke and an intentional attack and characterizes the severity of the action.
“It was recognized that repetition differentiates between a joke and an intentional attack and characterizes the severity of the action.(Baas et al., 2013;Jacobs et al., 2015;Naruskov et al., 2012;Nocentini et al., 2010;Vandebosch & Van Cleemput, 2008).”
From Young people’s conceptualizations of the nature of cyberbullying: A systematic review and synthesis of qualitative research (2020) · cites this paper as Jacobs et al., 2015
Intent to harm was often motivated by revenge, sometimes for face-to-face bullying.
“Intent to harm was often motivated by revenge, sometimes for face-to-face bullying (Betts & Spenser, 2017;Burnham & Wright, 2012;Jacobs et al., 2015;Mishna et al., 2009;Naruskov et al., 2012;Topcu et al., 2013;Vandebosch & Van Cleemput, 2008).”
From Young people’s conceptualizations of the nature of cyberbullying: A systematic review and synthesis of qualitative research (2020) · cites this paper as Jacobs et al., 2015
Visual cyberbullying, the distribution of disparaging pictures or videos online, was perceived as particularly damaging.
“Visual cyberbullying, the distribution of disparaging pictures or videos online, was perceived as particularly damaging (Jacobs et al., 2015;Mishna et al., 2009;Nocentini et al., 2010;Pelfrey & Weber, 2014;Smith et al., 2008;Vandebosch & Van Cleemput, 2008).”
From Young people’s conceptualizations of the nature of cyberbullying: A systematic review and synthesis of qualitative research (2020) · cites this paper as Jacobs et al., 2015
There is a large overlap between cyberbullying and traditional bullying, with victims sometimes targets of both.
“A large overlap between cyberbullying and traditional bullying was noted, with victims sometimes targets of both (Jacobs et al., 2015;Vandebosch & Van Cleemput, 2008).”
From Young people’s conceptualizations of the nature of cyberbullying: A systematic review and synthesis of qualitative research (2020) · cites this paper as Jacobs et al., 2015
Perpetrators may share photos or say mean things about others to obtain peer rewards or a higher social status through the amusement of the wider audience.
“It was suggested that perpetrators may share photos or say mean things about others to obtain peer rewards or a higher social status through the amusement of the wider audience (Berne et al., 2014;Jacobs et al., 2015;Mishna et al., 2009;Naruskov et al., 2012;Nocentini et al., 2010;Smith et al., 2008).”
From Young people’s conceptualizations of the nature of cyberbullying: A systematic review and synthesis of qualitative research (2020) · cites this paper as Jacobs et al., 2015
There is a tension between the desire to disclose experiences of cyberbullying to adults and young people's fear of the consequences of reporting.
“Several studies highlighted a tension between the desire to disclose their experiences of cyberbullying to adults and young people's fear of the consequences of reporting (Betts & Spenser, 2017;Burnham & Wright, 2012;Jacobs et al., 2015;Mishna et al., 2009;Smith et al., 2008).”
From Young people’s conceptualizations of the nature of cyberbullying: A systematic review and synthesis of qualitative research (2020) · cites this paper as Jacobs et al., 2015
Anonymity can empower those who were unlikely to become real-life bullies or who were even victims of traditional bullying to engage in bullying behaviors.
“It was reported that anonymity can “…empower those who were unlikely to become real life bullies or who were even victims of traditional bullying”, to engage in bullying behaviors (Abu Bakar, 2015;Jacobs et al., 2015;Mishna et al., 2009;Vandebosch & Van Cleemput, 2008, p. 502).”
From Young people’s conceptualizations of the nature of cyberbullying: A systematic review and synthesis of qualitative research (2020) · cites this paper as Jacobs et al., 2015
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“Examples of aggressive reactions are getting mad/angry or retaliating [2,57,58].”
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“Furthermore, although some research mentions that boys are more often the perpetrators of cyberbullying [2,68], a prominent finding of the present study is that mostly girls perpetrated in the above mentioned behaviors.”
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BackgroundThe 300th birthday of Jean-Jacques Rousseau: An introduction by the editor
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Flagged first, then by citations
2 of the 77 references couldn’t be matched to a known paper.
Cited by
Sorted by citations
Athanasiou, K., Melegkovits, E. A., Andrie, E. K., Magoulas, C., Tzavara, C. K., Richardson, C., Greydanus, D. E., Tsolia, M. N., & Τσίτσικα, Ά. (2018) · BMC Public Health · doi:10.1186/s12889-018-5682-4 · Cited by 153 · see citing works
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“For instance, ten focus groups of 66 low-educated Dutch adolescents discussed the Dutch CB Victims’ experiences, perceptions, and attitudes (Jacobs et al., 2015).”
BackgroundBradbury, S. L., Dubow, E. F., & Domoff, S. E. (2018) · Journal of Youth and Adolescence · doi:10.1007/s10964-018-0812-y · Cited by 27 · see citing works
“…reasons adolescents may not go to parents or other adults for help with cyber-problems may include: they did not want to bother their parents, they felt that talking to their teacher wasn’t always useful, and that it is their own problem so they should solve it on their own (Jacobs et al. 2015).”
BackgroundBastiaensens, S., Cleemput, K. V., Vandebosch, H., Poels, K., DeSmet, A., & Bourdeaudhuij, I. D. (2019) · Springer eBooks · doi:10.1007/978-3-030-04960-7_7 · Cited by 25 · see citing works
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“…overconfidence in their own ability to cope (Chen & Zhu, 2021; Jacobs et al., 2015), failure to recognise some forms of cyberaggressions (Jacobs et al., 2015), and even a refusal to accept the negative feelings that result from involvement in these incidents, which may be perceived as…”
BackgroundGiménez-Gualdo, A. M., Arnaiz-Sánchez, P., Ramírez, F. C., & Prodócimo, E. (2018) · Dialnet (Universidad de la Rioja) · Cited by 21 · see citing works
Conceptualizing the impacts of cyberbullying victimization among Korean male adolescents
Lee, S., & Chun, J. (2020) · Children and Youth Services Review · doi:10.1016/j.childyouth.2020.105275 · Cited by 19 · see citing works
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Development of a cyber security awareness strategy using focus group discussion
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“It appears that victims of cyberbullying turn to their friends to obtain support and advice (Dehue, Boiman, & Vollink, 2008; Jacobs et al., 2015; Slonje & Smith, 2008).”
BackgroundChen, Q. (2024) · BMC Psychology · doi:10.1186/s40359-024-01879-3 · Cited by 15 · see citing works
“…not report cyberbullying victimization or incidents they witness to adults due to several reasons: they feel that parents cannot help, they do not want to burden their parents, they perceive that teachers do not react to cyberbullying incidents, or they prefer to solve problems by themselves [28].”
BackgroundThe Role of Emotions, Moral Disengagement and Gender in Supporting Victims of Bullying
Cabrera, M. C., Rubio, E. L., & Jiménez, S. Y. (2020) · Education Sciences · doi:10.3390/educsci10120365 · Cited by 14 · see citing works
“Defending victims is an efficient measure to stop bullying [10,11].”
BackgroundHeiman, T., Olenik-Shemesh, D., & Frank, G. (2019) · Violence and Victims · doi:10.1891/0886-6708.34.1.28 · Cited by 32 · see citing works
Malestar psicológico y apoyo psicosocial en víctimas de ciberbullying
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Characteristics and Dynamics of Cyberstalking Victimization Among Juveniles and Young Adults
Walsh, W. A., David Finkelhor, B., & Turner, H. A. (2024) · Violence Against Women · doi:10.1177/10778012231225238 · Cited by 11 · see citing works
“This is similar to other studies that fi nd low rates of reporting (Betts & Spenser, 2017; Burham & Wright, 2012; Fisher et al., 2016; Reyns & Englebrecht, 2014).”
InfluentialWoo, W. H., Chua, H. N., & Gan, M. F. (2023) · International Journal on Perceptive and Cognitive Computing · doi:10.31436/ijpcc.v9i1.374 · Cited by 11 · see citing works
“For example, [14] found that jealousy drives cyberbullying propensity, and [15] reported that vengeance as the intent is a motivating factor.”
BackgroundCyberbullying of children: Challenges of victim support
Paunović, N. (2018) · Temida · doi:10.2298/tem1802249p · Cited by 10 · see citing works
“Finally, there is seeking support coping mechanism, which means that the child victim is looking for support in general, but also specify the source of support, e.g., parents, teachers, siblings/family, friends (Jacobs et al., 2015: 54; Sticca et al., 2015: 517).”
BackgroundFactors leading to cyber victimization
Macaulay, P. J. R., Steer, O. L., & Betts, L. R. (2019) · Elsevier eBooks · doi:10.1016/b978-0-12-816203-3.00001-0 · Cited by 9 · see citing works
Cyberbullying: Where Are We Now? A Cross-National Understanding
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Cyberbullying in teenagers – a true burden in the era of online socialization
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“Despite this, several teens report that they are disinclined to seek support from the adults in their life because they perceive adult support as unhelpful (Atkins, 2020; Ertesvåg, 2016; Jacobs et al., 2015).”
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Measurement Issues Relevant to Qualitative Studies
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Stop Online Bullies: The advantages and disadvantages of a standalone intervention
Dehue, F., Völlink, T., Günther, N., & Jacobs, N. C. L. (2018) · Elsevier eBooks · doi:10.1016/b978-0-12-811423-0.00013-4 · Cited by 4 · see citing works
Q Methodology as an Innovative Addition to Bullying Researchers’ Methodological Repertoire
Lundberg, A., & Hellström, L. (2022) · International Journal of Bullying Prevention · doi:10.1007/s42380-022-00127-9 · Cited by 3 · see citing works
“For this reason, a single-item approach, in which no definition of bullying is provided, allows researchers to ask follow-up questions about perceptions and contexts and enables participants to enrich the discussion by adjusting their answers based on the suggestions and opinions of others (Jacobs et al., 2015).”
BackgroundThe Perspective of School-Age Adolescents on Cyberbullying in Türkiye: A Qualitative Study
Doğan, T., Erbiçer, E. S., Akın, E., Koçtürk, N., Koca, D. B., Boranlı, E. N., & Metin, A. (2023) · Child Indicators Research · doi:10.1007/s12187-023-10072-8 · Cited by 3 · see citing works
Onditi, H. Z. (2017) · cIRcle (University of British Columbia) · doi:10.14288/1.0343970 · Cited by 3 · see citing works
“With the exception of a few studies (Jacobs et al., 2015; Machackova et al., 2013) that asked cybervictims about the efficacy of various coping strategies, most studies have evaluated coping across the entire sample of students (victims and non-victims) (Machmutow et al.”
BackgroundInfluentialPemetaan pola keragaman konten perilaku perundungan daring pada remaja melalui media sosial
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Development of the Cyberbullying Awareness Scale for adolescents: Validity and reliability study
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PERCEPCIJA NASILJA PREKO INTERNETA IZ PERSPEKTIVE UČENIKA I NASTAVNIKA
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“To better design the SG, two focus groups were conducted with school-preadolescents’ participants as moments to share experiences, affects, and thoughts insightful for researchers and provided an opportunity to refocus negative consequences for victims of cyberbullying ([14], [15]) and ideas for the development of in-…”
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Twitter Profiles of Organisations Fighting Against Cyberbullying and Bullying
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Researching Cyberbullying: A Colourful Palette of Methods and Experiences
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Teacher Experience of Guidance and Counseling in Treating Youth with Cyberbullying Case
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“Evidence from qualitative studies suggests that seeking approval of or popularity among peers can be one of the motives for one’s involvement in cyberbullying (Berne, Frisén, and Kling 2014; Jacobs et al. 2015; Varjas et al. 2010).”
Nguyen, D. T., Nguyen, B. T. N., Nguyen, N. P. H., Nguyen, T., & Nguyen, Q.-A. N. (2025) · Journal of Technology in Behavioral Science · doi:10.1007/s41347-025-00535-w · Cited by 1 · see citing works
“…stem from fears of losing digital privileges imposed by parents or overestimating their ability to handle the situation independently; victims often perceive cyberbullying as an unsolvable issue, feel power-less, and resort to escaping psychological distress (Chen & Zhu, 2022; Jacobs et al., 2015).”
Menabò, L., Roga, F., Gea, S. F., Ginocchio, D., & Guarini, A. (2026) · Behavioral Sciences · doi:10.3390/bs16030435
“At a general level, students most frequently mentioned comments and insults, threats, and the sharing of embarrassing content as the most salient forms of cyberbullying (e.g., Feng, 2021; Iqbal & Jami, 2022; Jacobs et al., 2015).”
InfluentialDo, L., Nguyen, C.-T. P., Nguyen, Q. N., Tran, T., Phan, M. T., & Nguyen, P. (2026) · Social Sciences & Humanities Open · doi:10.1016/j.ssaho.2026.103527 · Cited by 1 · see citing works
- Authors
- Jacobs, N., Goossens, L., Dehue, F., Völlink, T., & Lechner, L.
- Affiliations
- Open University of the Netherlands (NL)
- Corresponding author
- Jacobs, Niels
- Venue
- Societies
- Publisher
- MDPI AG
- Published
- 2015-01-13
- Volume
- 5
- Issue
- 1
- Pages
- 43-64
- ISSN
- 2075-4698 (ISSN-L)
- OpenAlex
- W2063049967
- Cited by
- 60
- References
- 77
- Citations by year
- 2026: 2 · 2025: 2 · 2024: 4 · 2023: 9 · 2022: 6 · 2021: 5 · 2020: 7 · 2019: 4 · 2018: 12 · 2017: 4 · 2016: 3 · 2015: 2
- FWCI
- 11.48
- Type
- journal article
- Language
- en
- Open access
- gold
- dx.doi.org
- Licence
- Locations
- Societies (publishedVersion, cc-by)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- DSpace (Open University in the Netherlands) (submittedVersion, other-oa)
- Topics
- Social Sciences › Psychology › Social Psychology › Bullying, Victimization, and Aggression
- Physical Sciences › Computer Science › Artificial Intelligence › Hate Speech and Cyberbullying Detection
- Social Sciences › Sociology and Political Science › Impact of Technology on Adolescents
- Keywords
- cyberbullying, cyberbullying victims, adolescents, victim perceptions, victim attitudes, perceived anonymity, traditional bullying, victim stereotypes, help-seeking, Dutch adolescents
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