Whither compassionate leadership? A systematic review
Open accessAbstract
Recent disastrous events, such as the COVID-19 pandemic, has amplified the appeal for compassionate leadership in organizations and is viewed as the need of the hour. While compassion is a timeless concept, there appears to be a lack of clarity around the idea of compassionate leadership, and the current understanding appears limited, fragmented, and scattered across the literature. This integrative systematic review of 41 articles during the last 20 years (2002–2021) conceptualizes six critical dimensions of compassionate leadership, namely: empathy; openness and communication; physical, mental health and well-being; inclusiveness; integrity; respect and dignity. These findings enhance our understanding of how organizational leaders can effectively incorporate the dimensions to become compassionate leaders. The review examines how compassionate leadership is defined and understood in the literature, and a contribution in the form of a definition for compassionate leadership is offered. Finally, gaps in the literature are highlighted, offering avenues for future research, along with implications for research, theory, and practice.
AI snapshot
Written from the paper’s full text.
TL;DR
This systematic review synthesizes 41 articles (2002–2021) on compassionate leadership and proposes six dimensions: empathy; openness and communication; physical, mental health and well-being; inclusiveness; integrity; respect and dignity. It offers a broad definition, highlights definitional ambiguity and limited measurement, and sets a future research agenda.
Key findings
- The review finds compassionate leadership is ambiguously defined and overlaps with servant, resonant, benevolent, transformational, and ethical leadership; the authors propose a definition of compassionate leadership as “a personality encompassing the traits and behaviours of compassionate love, care, selflessness, wisdom, integrity, empathy, accountability, authenticity, presence, dignity, self-compassion and self-cultivation as a matter of inducing, motivating, influencing, persuading people to achieve their personal and organizations growth.”
- Six critical dimensions are derived: empathy; openness and communication; physical, mental health and well-being; inclusiveness; integrity; respect and dignity.
- Only one included study attempted to develop compassionate leadership measures (Shuck et al. 2019, with six themes: empathy, presence, integrity, authenticity, dignity, accountability); Balasubramanian and Fernandes (2022) used compassion as a sub-construct with four items and reported reliability of 0.92 (Cronbach’s alpha).
- Reported benefits include increased employee commitment, reduced absenteeism, lower employee turnover, better collaboration, greater trust, engagement, psychological well-being, and creativity; Shuck et al. (2019) found compassionate leadership negatively influenced employee turnover and positively correlated with employee engagement and psychological well-being.
Methods
- Systematic literature review following Tranfield et al. (2003), Kuckertz and Block (2021), Fisch and Block (2018), and Wolfswinkel et al. (2011); searches used Google Scholar, EBSCO Discovery Services, Web of Science Core Collections, and Scopus, plus solicitation of unpublished articles from the Network of Leadership Scholars; keywords included compassion, compassionate, leadership, and workplace; limited to English-language studies and scanned 1999–2021.
- From 1,875 initially identified articles, screening and journal-list comparisons against the Social Science Citation Index and ABDC yielded 803 articles; final review included 41 articles. Of these, 34 were qualitative, 5 quantitative, and 2 mixed methods; 27 were empirical and 14 non-empirical. Disciplines included healthcare (n = 17), Business/Management (n = 14), Organizational Science/Studies (n = 4), Political Science/Administration (n = 2), Family violence (n = 1), Physical education (n = 1), and Human Resource (n = 1).
- The review synthesizes definitions, measures, dimensions, benefits, and future research directions; no meta-analysis is reported.
Limitations
- Paper-stated: the final list of studies may not be exhaustive because of limitations in keywords searched and databases used; the proposed six dimensions are an initial exploration, not the final word, and need refinement, validation, extension, and measurement items; compassionate leadership is interwoven with other leadership styles such as hybrid, benevolent, and servant leadership, and similarities/differences need future study.
- Paper-stated: the search was limited to English-language studies, and no unpublished articles were made available from the Network of Leadership Scholars forum.
- Evident from the text: only one included study attempted to develop compassionate leadership measures, and the lack of reliable quantitative measures has stalled researchers’ efforts; most included studies are qualitative (n = 34) and healthcare-focused (n = 17), with a deficit in the management field, and the offered definition remains broad and general.
Model-written summary. Check it against the paper before relying on it.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
50 of 95 cited sources checked · 35 supported · 0 flagged · accuracy not yet measured
- Premisecitation
Compassionate leadership studies transcend several disciplines.
“True to the interdisciplinary nature of leadership, compassionate leadership studies transcend several disciplines (Eva et al. 2019).”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Eva et al. 2019 source
The Introduction (page unavailable) says servant leadership research spans business and organizational psychology, healthcare, education, and hospitality. That supports the interdisciplinary point, but the paper makes it about servant leadership, not compassionate leadership studies. (LLM, conf=0.88)
Experimental — accuracy not yet measured
- Premisecitation
Experiencing compassion indirectly may be as powerful as receiving it.
“Experiencing compassion indirectly may be as powerful as receiving it”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Lilius et al. (2008) source
- Premisecitation
Three major categories of compassion at work emerge: giving emotional support, giving time and providing flexibility, and giving material goods.
“Three major categories of compassion at work emerge (1) giving emotional support, (2) giving time and providing flexibility, and (3) giving material goods”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Lilius et al. (2008) source
- Findingcitation
Employees respond better to known information, even if the news is not good, than to the unknown or to misleading half-truths or irresponsible optimism.
“Employees respond so much better to the known (even if the news isn’t great) than the unknown (which tends to fuel more anxiety) or, even worse, misleading half-truths or irresponsible optimism (Balasubramanian and Fernandes 2022).”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Balasubramanian and Fernandes 2022 source
- Findingcitation
Leaders that advance and improve working conditions in terms of physical, mental and social wellbeing are more likely to have employees perceive their management style as positive.
“Leaders that advance and improve working conditions in terms of physical, mental and social wellbeing, are more likely to have employees perceiving their leaders’ management style as positive (i.e., manages who are supportive, consider their concerns, empower them, and listen, including co-operating with them and providing counselling) (Mayer and Oosthuizen 2020).”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Mayer and Oosthuizen 2020 source
The Introduction (§1.3) makes nearly the same point about improved physical, mental and social working conditions and employees’ positive perceptions of management. It attributes the improvement to organisations, however, whereas the citing sentence attributes it specifically to leaders. (LLM, conf=0.86)
Experimental — accuracy not yet measured
- Findingcitation
Balasubramanian and Fernandes (2022) used compassion as a sub-construct to measure crisis leadership.
“Other studies such as Balasubramanian and Fernandes (2022) have used compassion as sub-construct to measure crisis leadership.”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Balasubramanian and Fernandes (2022) source
- Premisecitation
Compassionate care programmes had a positive effect on clinical leadership and confidence to lead change in practice.
“Compassionate care programmes had a positive effect on clinical leadership and confidence to lead change in practice”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Coffey et al. (2019) source
The Conclusion (p. 24) makes the same point about clinical leadership and confidence to lead change, but says the review evidence “suggests” this positive effect. The claim omits that qualification and states the effect as fact. (LLM, conf=0.86)
Experimental — accuracy not yet measured
- Findingown data
The review is based on 41 articles published during 2002-2021.
“This integrative systematic review of 41 articles during the last 20 years (2002–2021) conceptualizes six critical dimensions of compassionate leadership, namely: empathy; openness and communication; physical, mental health and well-being; inclusiveness; integrity; respect and dignity.”
- Also stated in: § Inclusion/exclusion criteria · plain
“The final list for review comprised of 41 articles.”
Quote in the paperNot a substantial claim - Also stated in: § Inclusion/exclusion criteria · plain
- Findingown data
The authors did not find any systematic review on compassionate leadership.
“Although there are several systematic reviews on different leadership styles, we did not find any review on compassionate leadership.”
Quote in the paperSubstantial claim - Findingown data
Studies in the discipline of Business/Management number 14.
“On the other hand, studies in the discipline of Business/Management are a respectable number (n = 14) and seem to be a growing area of interest among the Business/Management scholars.”
Quote in the paperNot a substantial claim - Findingown data
The most dominant discipline in which compassionate leadership has been studied is healthcare (n = 17).
“The most dominant discipline in which compassionate leadership has been studied is that of healthcare (n = 17).”
Quote in the paperNot a substantial claim - Findingnone given
Empathy toward employees is considered a critical component of compassionate leadership.
“Empathy toward employees is considered a critical component of compassionate leadership.”
Quote in the paperSubstantial claim - Findingcitation
Leader inclusiveness, or words and deeds exhibited by leaders that invite and appreciate others' contributions, is an important component of compassionate leadership.
“Leader inclusiveness or “words and deeds exhibited by leaders that invite and appreciate others’ contributions” is an important component of compassionate leadership (Nembhard and Edmondson 2006).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Nembhard and Edmondson 2006 source
- Findingcitation
Shuck et al. (2019) produced their own items on six themes derived from the literature: Empathy, Presence, Integrity, Authenticity, Dignity and Accountability.
“Shuck et al. (2019) concede the lack of previously developed items and produce their own items on six different themes derived from the literature: Empathy; Presence; Integrity; Authenticity; Dignity and Accountability.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Shuck et al. (2019) source
- Findingcitation
Communications that are honest and transparent, being factual, frequent, iterative, clear and direct, are a critical aspect of compassionate leadership.
“Communications that are honest and transparent, being factual, frequent, iterative, clear and direct are critical aspect of compassionate leadership.”
Quote in the paperSubstantial claim - Findingreasoning
Compassionate leaders promote openness at the workplace.
“Hence, compassionate leaders promote openness at workplace.”
Quote in the paperSubstantial claim - Findingcitation
Integrity helps build employee credibility and trust in their leaders.
“It helps build a level of employee credibility and trust on their leaders (Shuck et al. 2019).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Shuck et al. 2019 source
- Findingreasoning
A review of the articles reveals that the construct of compassionate leadership is still in an embryonic stage.
“A review of the articles reveals that the construct of compassionate leadership is still in an embryonic stage.”
Quote in the paperSubstantial claim - Findingcitation
Integrity is a core component of compassionate leadership.
“Integrity is a core component of compassionate leadership.”
Quote in the paperSubstantial claim - Findingnone given
Several studies highlight empathy as the foundation for building compassionate leadership.
“Several studies highlight empathy as the foundation for building compassionate leadership.”
Quote in the paperNot a substantial claim - Findingreasoning
Compassionate leaders have stronger and more-engaged followers.
“It was evident from the review that compassionate leaders have stronger and more-engaged followers.”
Quote in the paperSubstantial claim - Findingown data
The authors have come across only one study that has attempted to develop measures of compassionate leadership.
“Unfortunately, we have only come across one study which has attempted to develop the measures of compassionate leadership.”
Quote in the paperSubstantial claim - Findingcitation
Constant and open communications from leaders were found to help alleviate negative feelings developed at the workplace.
“Constant and open communications from leaders was found to helped alleviate the negative feelings developed at workplace.”
Quote in the paperNot a substantial claim - Findingreasoning
Creating a culture of openness is important for promoting compassion at the workplace.
“Creating a culture of openness is important for promoting compassion at workplace.”
Quote in the paperSubstantial claim - Findingreasoning
There is no agreement on what exactly is compassionate leadership, its boundaries or its conceptualization.
“While there appears to be general understanding of what compassionate leadership means, there is by no means any agreement on what exactly is compassionate leadership, its boundaries or its conceptualization.”
Quote in the paperSubstantial claim - Findingown data
Studies never specifically define what they mean by compassionate leadership and simply use the term and assume the reader understands the concept.
“The systematic literature review reveals that studies never specifically define what they mean by compassionate leadership and simply use the term and assume the reader understands the concept.”
Quote in the paperSubstantial claim - Findingcitation
Compassionate leadership creates the necessary conditions for innovation among individuals, teams, and organizational levels.
“Compassionate leadership creates the necessary conditions for innovation among individuals, teams, and organizational levels (Hewison et al. 2019).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Hewison et al. 2019 source
- Findingown data
Hardly any studies have examined compassionate leadership in the context of the Fourth Industrial Revolution (Industry 4.0).
“Sixthly, it is clear from the review that hardly any studies have examined compassionate leadership in the context of the Fourth Industrial Revolution (Industry 4.0).”
Quote in the paperNot a substantial claim - Interpretationown data
Compassionate leadership is still in a nascent stage.
“The review reveals that compassionate leadership is still in a nascent stage.”
Quote in the paperSubstantial claim - Premisecitation
The manner in which a leader and his/her organization manages a crisis is especially influenced by the leader's tendencies to perceiving and reacting to stakeholders' emotions.
“The manner in which a leader and his/her organization manages a crisis is especially influenced by the leaders tendencies to perceiving and reacting to stakeholder’s emotions (König et al. 2020).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites König et al. 2020 source
- Interpretationnone given
Lack of reliable quantitative measures has stalled researchers' efforts in evaluating compassionate leadership.
“Lack of reliable quantitative measures had stalled researchers' efforts in evaluating compassionate leadership.”
Quote in the paperSubstantial claim - Interpretationnone given
The review indicates that compassionate leadership has the potential to have positive effects on both the leadership and the workforce.
“The review of the articles indicates that compassionate leadership has the potential to have positive effects on both the leadership and the workforce.”
Quote in the paperSubstantial claim - Interpretationown data
Compassionate leadership is not limited to healthcare settings but is relevant in various organizational contexts, including public service agencies, business organizations, and educational institutions.
“The analysis also indicates that compassionate leadership is not limited to healthcare settings but is relevant in various organizational contexts. This includes public service agencies, business organizations, and educational institutions.”
Quote in the paperSubstantial claim
- May combine two claims. 56
- Classified as probably not a substantial claim. 81
May combine two claims.
FindingcitationPast studies on compassionate leadership have been mostly in the field of health and medical industry, demonstrating a significant gap in the business domain.
“Past studies on compassionate leadership have been mostly in the field of health and medical industry demonstrating a significant gap in the business domain.”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Balasubramanian and Fernandes 2022 source
Section 3.2.1 discusses compassion and care in crisis leadership, and the Introduction describes crisis-leadership research as limited and fragmented. Neither passage says that compassionate-leadership studies have been mostly in health or medicine, or establishes a corresponding gap in business research. Searches for those sector comparisons found no supporting passage in our copy; page numbers were unavailable. (LLM, conf=0.75)
Experimental — accuracy not yet measured
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationLeader's narcissism is negatively associated with servant leadership behaviour.
“Narcissism was negatively associated with servant leadership”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Brouns et al. (2020) source
Classified as probably not a substantial claim.
PremisecitationLeaders' self-assessment of compassionate love is positively correlated with servant leadership behaviour as perceived by employees.
“Leaders’ self-assessment of compassionate love was positively co-related with the servant leadership behaviour as perceived by the employees”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Brouns et al. (2020) source
Classified as probably not a substantial claim.
PremisecitationEmotional Skills Cultivation Training (ESCT) is related to significant improvement in managers' sense of compassion.
“Emotional Skills Cultivation Training (ESCT) was related to significant improvement in managers sense of compassion”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Paakkanen et al. (2021) source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationCompassion and care create a sense of togetherness during a crisis.
“Balasubramanian and Fernandes (2022) pointed out that compassion and care create a sense of togetherness during a crisis.”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Balasubramanian and Fernandes 2022 source
Classified as probably not a substantial claim. May combine two claims.
PremisecitationA systematic review is more rigorous than literature reviews, is scientific, transparent, replicable and limits the subjectivity and bias of the researchers.
“It is a methodology that is more rigorous than literature reviews, is scientific, transparent, replicable and limits the subjectivity and bias of the researchers (Kuckertz and Block 2021; Pizzolitto et al. 2022; Tranfield et al.2003).”
Quote in the paperSubstantial claim2 of 3 sources checked- cites Kuckertz and Block 2021 source
The paper’s introductory passage (listed under Abstract; page unavailable) says systematic literature reviews aim to make literature selection more transparent and minimize subjectivity compared with unsystematic reviews. Section 8 discusses rigorous, method-led analysis, but treats it as something an SLR may employ rather than an automatic property. The copy does not establish that SLRs are inherently more rigorous or replicable, or that they limit researcher bias beyond study selection. (LLM, conf=0.86)
Experimental — accuracy not yet measured - cites Pizzolitto et al. 2022 source
The Methodology section describes systematic literature reviews as following a rigorous protocol that limits authors’ interpretation to increase objectivity, supporting the rigor and reduced-subjectivity parts of the claim. It does not explicitly compare them with other literature reviews or establish the broader claims that they are scientific, transparent, and replicable. No page number is available in our copy. (LLM, conf=0.84)
Experimental — accuracy not yet measured - cites Tranfield et al. 2003 source
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationKuckertz and Block (2021) and Fisch and Block (2018) acknowledge a lack of clear guidelines and provide the criteria for reviewing articles in management and business research.
“while Kuckertz and Block (2021) and Fisch and Block (2018) acknowledge a lack of clear guidelines and provide the criteria’s for reviewing the articles in management and business research.”
Quote in the paperNot a substantial claim2 of 2 sources checked- cites Kuckertz and Block 2021 source
The Abstract says clear guidelines are lacking and presents ten criteria for reviewing systematic literature review articles in management and business research. The cited paper does not present criteria for reviewing articles generally, as the citing sentence could imply. (LLM, conf=0.82)
Experimental — accuracy not yet measured - cites Fisch and Block 2018 source
The paper’s Abstract (page not given) offers six tips for literature reviews in business and management research, including advice to specify and justify article-screening and exclusion criteria. It notes that the term “systematic literature review” is not clearly defined and that understanding varies, but it does not say there is a lack of clear guidelines; it says several comprehensive guides already exist. It advises reviewers to develop criteria rather than providing a fixed set of criteria for reviewing articles. (LLM, conf=0.86)
Experimental — accuracy not yet measured
Classified as probably not a substantial claim.
PremisecitationCompassionate love is positively associated with servant leadership.
“Compassionate love is positively associated with servant leadership”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Brouns et al. (2020) source
Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing). May combine two claims.
PremisecitationCompassionate leadership is viewed as a leadership that embodies an act of love, care, and selflessness and enables a caring and supportive organization.
“Compassionate leadership is viewed as a leadership that embodies an act of love, care, and selflessness and enables a caring and supportive organization (Oruh et al. 2021).”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Oruh et al. 2021 source
Classified as probably not a substantial claim.
PremisecitationWebster and Watson (2002) believe that tackling an emerging issue could benefit from exposure to potential theoretical foundations resulting in the development of a proposed conceptual model.
“Webster and Watson (2002) believe that tackling an emerging issue could benefit from exposure to potential theoretical foundations resulting in the development of a proposed conceptual model.”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Webster and Watson 2002 source
Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.
PremisecitationA systematic review brings together all existing research, follows rigorous processes and methods to focus on a specific question/s, integrates and interprets the findings to increase understanding.
“A systematic review brings together all existing research, follows rigorous processes and methods to focus on a specific question/s integrates and, interprets the findings to increase understanding (Denyer and Tranfield 2009; Fisch and Block 2018; Kuckertz and Block 2021; Tranfield et al. 2003).”
Quote in the paperNot a substantial claim2 of 3 sources checked- cites Denyer and Tranfield 2009
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Fisch and Block 2018 source
- cites Kuckertz and Block 2021 source
Sections 3 and 8 describe a systematic search guided by a research question, followed by analysis and synthesis of the selected studies. Section 6 describes inclusion and exclusion criteria used to arrive at a final sample, so the claim that a review brings together *all* existing research overstates what this source says. Page numbers were not available in our copy. (LLM, conf=0.84)
Experimental — accuracy not yet measured
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationWorkplace compassion has been defined as the interpersonal process involving noticing, feeling, sense-making, and acting in a way that alleviates the suffering of another person and has been mooted as a panacea to address suffering and help develop organizational performance.
“Workplace compassion has been defined as the interpersonal process involving the noticing, feeling, sense-making, and acting in a way that alleviates the suffering of another person and has been mooted as a panacea to address the suffering and help develop organizational performance (Dutton et al. 2014; Guinot et al. 2020).”
Quote in the paperNot a substantial claim1 of 2 sources checkedProbably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationLeaders' ability to develop and embed a sense of 'us-ness' among followers is essential during the COVID-19 pandemic.
“Bavel et al. (2020) argue that leaders' ability to develop and embed a sense of”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Bavel et al. 2020 source
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationProsocial leadership is associated with coalition building, secure striving, compassionate goals and feeling socially safe.
“Prosocial leadership is associated with coalition building, secure striving, compassionate goals and feeling socially safe”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Basran et al. (2019) source
Classified as probably not a substantial claim.
Study design and conductcitationThe review used multiple databases (EBSCO Discovery Services, Web of Science Core Collections and Scopus) to address triangulation.
“Secondly, databases such as EBSCO Discovery Services, Web of Science Core Collections and Scopus were searched. In addition, as recommended by Webster and Watson (2002) a search was performed to identify relevant papers from the citations of articles.”
- Also stated in: § Conducting the review · plain
“Kuckertz and Block (2021) propose inclusion of more than one database to address triangulation which helps compensate for any disadvantage emanating from a single database.”
Quote in the paperSubstantial claim2 of 2 sources checked- cites Kuckertz and Block 2021 source
Section 4 recommends searching more than one database and says triangulation compensates for the limitations of individual databases. It does not say that the citing review searched EBSCO Discovery Services, Web of Science Core Collections, or Scopus; those are the citing authors’ reported choices. (LLM, conf=0.86)
Experimental — accuracy not yet measured - cites Webster and Watson 2002 source
- Also stated in: § Conducting the review · plain
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationAntisocial leadership is fearful of offering compassion to others and resistant to compassion.
“Antisocial leadership is fearful of offering compassion to others and resistance to compassion”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Basran et al. (2019) source
Probably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductcitationThe review mostly adopted the stages and criteria proposed by Tranfield et al. (2003), Kuckertz and Block (2021), Fisch and Block (2018) and Wolfswinkel et al. (2011).
“We mostly adopt the stages and criteria proposed by Tranfield et al. (2003), Kuckertz and Block (2021), Fisch and Block (2018) and Wolfswinkel et al. (2011).”
Quote in the paperNot a substantial claim2 of 3 sources checkedClassified as probably not a substantial claim.
PremisecitationEmotional skills can improve compassion.
“Emotional skills could improve compassion”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Paakkanen et al. (2021) source
Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.
PremisecitationIntegrating existing knowledge into a comprehensive model allows investigation of multiple theoretical perspectives simultaneously and allows knowledge to grow consistently in the field.
“Integrating existing knowledge into a comprehensive model allows investigation of multiple theoretical perspectives simultaneously and allows knowledge to grow consistently in the field (Webster and Watson 2002).”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Webster and Watson 2002 source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationServant leadership showed signs of improvement after the emotional skills training.
“Servant leadership showed signs of improvement after the training”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Paakkanen et al. (2021) source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationCompassion is experienced with equal frequency among those who do and do not manage other employees.
“Compassion is experienced with equal frequency among those who do and do not manage other employees”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Lilius et al. (2008) source
May combine two claims.
FindingcitationThe four-item compassion sub-construct had strong convergent and discriminant validity and a reliability of 0.92 (Cronbach's alpha).
“This four-item construct had strong convergent and discriminant validity and had a reliability of 0.92 (Cronbach's alpha).”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Balasubramanian and Fernandes (2022) source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationCompassion is more frequently received from co-workers than from supervisors.
“Compassion is more frequently received from co-workers than from supervisors”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Lilius et al. (2008) source
Classified as probably not a substantial claim. May combine two claims.
PremisecitationCompassionate care education led to improved job satisfaction, heightened sense of well-being, and increased pride in the nursing profession.
“compassionate care education led to improved job satisfaction, heightened sense of well‐being, and increased pride in the nursing profession”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Coffey et al. (2019) source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationPositive emotion mediates the relationship between experienced compassion and other important workplace outcomes.
“Positive emotion mediates the relationship between experienced compassion and other important workplace outcomes”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Lilius et al. (2008) source
Classified as probably not a substantial claim.
PremisecitationThe effect of experienced compassion accumulates to leave a lasting trace on organization members.
“Effect of experienced compassion accumulates to leave a lasting trace on organization members”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Lilius et al. (2008) source
The Discussion (page not supplied) says that experienced compassion may accumulate to leave a lasting trace on organization members. It presents this as a suggestion from preliminary findings, whereas the citing sentence states it as a fact. (LLM, conf=0.86)
Experimental — accuracy not yet measured
May combine two claims.
FindingcitationThe four key measures for the compassion sub-construct of crisis leadership are active listener to employee concerns, empathy, employee needs are central to decision making, and encourage employee to openly and honestly express their concerns.
“The four key measures for this construct include 'active listener to employee concerns', empathy, employee needs are central to decision making, and encourage employee to openly and honestly express their concerns.”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Balasubramanian and Fernandes (2022) source
May combine two claims.
FindingcitationEmployees of leaders who improve working conditions demonstrate high levels of psychological connection, engagement and performance.
“These employees demonstrate high levels of psychological connection, engagement and performance.”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Mayer and Oosthuizen 2020 source
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationEmployees use instances of compassion to make sense of their own ability to contribute and carry on their work, and also to understand their co-workers and their work environment.
“Employees use instances of compassion to make sense of their own ability to contribute and carry on their work, and also to understand their co-workers and their work environment”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Lilius et al. (2008) source
Classified as probably not a substantial claim.
PremisecitationAbsence of compassion can have a significant impact on employees' construction of their co-workers and their overall work environment.
“Absence of compassion can have a significant impact on employees' construction of their co-workers and their overall work environment”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Lilius et al. (2008) source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationRelational community development practice driven by compassion enhances social trust, fairness and justice.
“Relational community development practice driven by compassion enhances social trust, fairness and justice”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Milner (2017) source
Classified as probably not a substantial claim. May combine two claims.
PremisecitationExperiencing compassion at work is important for positive emotion and affective organizational commitment.
“Experiencing compassion at work is important for positive emotion and affective organizational commitment”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Lilius et al. (2008) source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationCompassion is least frequent among those involved in the 'business of care'.
“Compassion is least frequent among those involved in the 'business of care'”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Lilius et al. (2008) source
The Discussion reports that compassion was least frequent in direct patient-care units compared with administrative or outpatient units in the organization studied. The claim broadens that finding to people involved in the ‘business of care’ generally, which the paper does not establish. (LLM, conf=0.87)
Experimental — accuracy not yet measured
Classified as probably not a substantial claim. May combine two claims.
InterpretationcitationIncorporating compassion into leadership styles, training programs, and organizational cultures is emphasized to reduce burnout, promote engagement, and improve overall well-being.
“Incorporating compassion into leadership styles, training programs, and organizational cultures is emphasized to reduce burnout, promote engagement, and improve overall well-being (Hewison et al. 2019; Hofmeyer et al. 2020; Jones et al. 2021; Landers et al. 2020; Oruh et al. 2021; Papadopoulos et al. 2021; Shuck et al. 2019)”
Quote in the paperSubstantial claim1 of 3 sources checked- cites Hewison et al. 2019 source
- cites Hofmeyer et al. 2020 source
The Organizational strategies section urges leaders to use empathic communication, foster engagement, and sustain cultures of compassion; its strategies also address burnout and staff wellbeing. Strategy 4 mentions effective training, but does not specify incorporating compassion into training programs. That part of the attributed claim is not supported by our copy. (LLM, conf=0.84)
Experimental — accuracy not yet measured - cites Jones et al. 2021 source
Probably not a substantial claim: may not pass S2 (checkable).
InterpretationcitationIt is important to create a collective leadership culture of compassion and collaboration, where all those working in an organization, including those who do not consider themselves as leaders, are equipped with leadership skills and contribute to a culture of compassion.
“In addition, these studies emphasize the importance of creating a collective leadership culture of compassion and collaboration, where all those working in an organization, including those who do not consider themselves as leaders, are equipped with leadership skills and contribute to a culture of compassion (de Zulueta 2016).”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites de Zulueta 2016 source
May combine two claims.
FindingcitationCompassionate leadership positively impacts employees, encouraging creativity in problem-solving and a high level of engagement.
“Compassionate leadership positively impacts employees, encouraging creativity in problem-solving and a high level of engagement (Mayer and Oosthuizen 2020).”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Mayer and Oosthuizen 2020 source
Probably not a substantial claim: may not pass S2 (checkable).
InterpretationcitationThere is a need for education and training in leadership skills, particularly in compassionate leadership, including training in empathy, self-compassion, coaching, and emotional resilience.
“Moreover, the implications provided in these studies in Table 8 also highlight the need for education and training in leadership skills, particularly in compassionate leadership. This includes training in empathy, self-compassion, coaching, and emotional resilience(Banker and Bhal 2018; de Zulueta 2016; Hougaard et al. 2020; König et al. 2020; Shuck et al. 2019; Tzortzaki 2019).”
Quote in the paperNot a substantial claim1 of 3 sources checkedProbably not a substantial claim: may not pass S2 (checkable). May combine two claims.
InterpretationcitationThe role of benevolent leadership, coaching with compassion, and integrating coaching, compassion, and leadership is crucial for developing capable leaders.
“Additionally, the role of benevolent leadership, coaching with compassion, and integrating coaching, compassion, and leadership is discussed as crucial for developing capable leaders(Boyatzis et al. 2006; de Zulueta 2016; Karakas and Sarigollu 2013).”
Quote in the paperNot a substantial claim1 of 3 sources checked- cites Boyatzis et al. 2006 source
- cites de Zulueta 2016 source
The sections on implications for leadership development and resilience building recommend coaching skills and say coaching can be tailored for compassionate leadership. The conclusion also calls for leaders with altruistic, servant-leadership qualities. The paper makes these points about developing compassionate leadership in health care; it does not establish the broader claim about developing capable leaders generally. (LLM, conf=0.82)
Experimental — accuracy not yet measured - cites Karakas and Sarigollu 2013 source
Probably not a substantial claim: may not pass S2 (checkable), S4 (based).
Findingnone givenEfforts to conceptualize the critical dimensions of compassionate leadership are still in the nascent stage.
“Any efforts to conceptualize the critical dimensions of compassionate leadership are still in the nascent stage.”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown dataA majority of the reviewed publications are qualitative (n = 34), while 5 are quantitative and 2 employ mixed methods.
“Our review of the articles published reveals that a majority of these publications are mostly qualitative (n = 34) see (Table 1), while there are 5 articles which are quantitative (see Table 2) and 2 studies employing mixed methods approach (Table 3).”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
Findingown dataThe review conceptualizes six critical dimensions of compassionate leadership: empathy; openness and communication; physical, mental health and well-being; inclusiveness; integrity; respect and dignity.
“This integrative systematic review of 41 articles during the last 20 years (2002–2021) conceptualizes six critical dimensions of compassionate leadership, namely: empathy; openness and communication; physical, mental health and well-being; inclusiveness; integrity; respect and dignity.”
Quote in the paperSubstantial claimMay combine two claims.
Findingnone givenAcademic research on compassionate leadership is limited and fragmented.
“Unfortunately, despite the significance of compassionate leadership for organizations, academic research is limited and fragmented.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Findingown dataOf the 41 reviewed studies, 27 were empirical and 14 were non-empirical.
“Of the 41 studies, 27 were empirical (Table 4) while 14 were non-empirical (Table 5).”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown dataCompassionate leadership studies have also emerged in other disciplines: Organizational Science/Studies (n = 4), Political Science/Administration (n = 2), Family violence (n = 1), Physical education (n = 1), and Human Resource (n = 1).
“Studies related to compassionate leadership have also emerged in other disciplines such as Organizational Science/Studies (n = 4), Political Science/Administration (n = 2), Family violence (n = 1), Physical education (n = 1), and Human Resource (n = 1).”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown dataMost studies on compassionate leadership emerge from 2002, with several important contributions from Frost et al. (2004), Kanov et al. (2004), and Lilius et al. (2003) in the form of commentary and discussions.
“Even though the year 1999 was selected as the base year for identifying studies based on the theme of compassionate leadership, most of the studies emerge from 2002 with several important contributions from (Frost et al. 2004; Kanov et al. 2004; Lilius et al. 2003) in the form of commentary and discussions.”
Quote in the paperNot a substantial claim0 of 3 sources checked- cites Frost et al. 2004
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Kanov et al. 2004 source
- cites Lilius et al. 2003
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
May combine two claims.
Findingown dataThe journal comparison yielded 174 common journals with Social Science Citation Index, 222 common journals with ABDC, and 194 journals in both databases, from which 803 articles were identified.
“Using this tool, we first compared the Sample A list with the Social Science Citation index list and it identified a list of 174 common journals. Second, we compared the Sample A list with the list of ABDC journals list and it identified up a list of 222 common journals. The two lists comprising of 174 and 222 names of journals were then checked to identify any common journals in both the Social”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Findingown dataThe search in EBSCO and Scopus yielded 1636 articles, the Web of Science Core Collection yielded 239 articles, and a total of 1875 articles were identified.
“The search in EBSCO and Scopus yielded a combined list of 1636 articles (Fig. 1). Likewise, a search in the Web of Science Core Collection database yielded a list of 239 articles (Fig. 2).”
- Also stated in: § Conducting the review · plain
“Thus, a total of 1875 articles were identified (see Fig. 3).”
Quote in the paperNot a substantial claim- Also stated in: § Conducting the review · plain
Classified as probably not a substantial claim. May combine two claims.
Findingown dataA review of the selected literature establishes that the definition of compassionate leadership is ambiguous, fragmented, blurs and resonates with other leadership constructs and approaches, such as servant leadership, resonant leadership, benevolent leadership, transformational leadership or ethical leadership.
“A review of the selected literature establishes the point that the definition of compassionate leadership is ambiguous, fragmented, blurs and resonates with other leadership constructs and approaches, such as servant leadership, resonant leadership, benevolent leadership, transformational leadership or ethical leadership.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingnone givenCompassion underpins respectful relationships.
“Compassion underpins respectful relationships.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
FindingcitationBy treating people with respect, valuing employees' contributions, and honoring them, employees will develop a great sense of dignity at work.
“By treating people with respect, valuing employees' contributions, and honoring them, employees will develop a great sense of dignity at work (Shuck et al. 2019).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Shuck et al. 2019 source
May combine two claims.
FindingcitationInclusiveness increases feelings of equality via reduced status distance, and therefore fosters compassion among employees and between employees and customers.
“Inclusiveness increases feelings of equality via reduced status distance, and therefore foster compassion among employees and between employees and customers (Vogus et al. 2020).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Vogus et al. 2020 source
May combine two claims.
FindingcitationFirms with more-compassionate leaders have better collaboration, lower employee turnover, and followers who are more trusting, more connected, and more committed to the organization.
“Firms with more-compassionate leaders have better collaboration, lower employee turnover, and followers who are more trusting, more connected, and more committed to the organization (Hougaard et al. 2018).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Hougaard et al. 2018
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
May combine two claims.
FindingreasoningCompassionate leadership helps leaders be appreciative and open-minded and minimizes cultural and religious stereotypes.
“It helps leaders to be appreciative and open-minded and minimizes cultural and religious stereotypes.”
Quote in the paperSubstantial claimMay combine two claims.
Findingnone givenCompassionate leadership helps leaders focus on the positive, look beyond cultural differences and see the good in others.
“Compassionate leadership helps leaders to focus on the positive, look beyond cultural differences and see the good in others.”
Quote in the paperSubstantial claimClassified as probably not a substantial claim.
Findingown dataCompassionate leadership is a complex and multifaceted phenomenon encompassing several dimensions.
“It was evident from our review, compassionate leadership is a complex and multifaceted phenomenon, encompassing several dimensions.”
Quote in the paperSubstantial claimMay combine two claims.
FindingcitationCompassionate behavior with employees during turbulent times leads to increased employee commitment and reduced absenteeism.
“Compassionate behavior with employees during turbulent times leads to increased employee commitment and reduced absenteeism (Dutton et al. 2006).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Dutton et al. 2006 source
Classified as probably not a substantial claim.
Findingnone givenCompassionate leaders are expected to take actions to protect, maintain, or restore the physical, mental health and wellbeing of employees, especially for stressful occupational conditions.
“Compassionate leaders are expected to take actions to protect, maintain, or restore wellbeing. physical, mental health and wellbeing of employees especially for stressful occupational conditions.”
Quote in the paperSubstantial claimClassified as probably not a substantial claim. May combine two claims.
Findingown dataLiterature on compassion reveals a variety of definitions of compassion, and most authors agree that compassion in leadership is an essential trait and the need of the hour, but hardly any article clearly defines compassionate leadership.
“Literature on compassion reveals a variety of ways in which compassion has been defined, and most of the authors agree that compassion in leadership is an essential trait and the need of the hour, but one hardly finds an article which defines compassionate leadership clearly.”
Quote in the paperSubstantial claimMay combine two claims.
FindingcitationShuck et al. (2019) found compassionate leadership to have a negative influence on employee turnover and a positive correlation between compassionate leadership, employee engagement, and employee psychological wellbeing.
“Shuck et al. (2019) found compassionate leadership to have a negative influence on employee turnover and a positive correlation between compassionate leadership, employee engagement, and employee psychological wellbeing.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Shuck et al. (2019) source
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Findingnone givenThe concept of compassionate leadership has been widely discussed in industry publications and sparingly in academic journals.
“Firstly, the concept of compassionate leadership has been widely discussed in industry publications and sparingly in the academic journals.”
Quote in the paperNot a substantial claimMay combine two claims.
FindingcitationMost studies on compassion and compassionate leadership emanate from the medical and healthcare field, while the field of management suffers from a deficit.
“Seventhly, most of the studies on compassion and compassionate leadership emanate from the medical and healthcare field (de Zulueta 2016; Hewison et al. 2018, 2019; Hofmeyer et al. 2020; Jones et al. 2021; Landers et al. 2020; Papadopoulos et al. 2021; Willis and Anstey 2019), while the field of management suffers from a deficit leaving the field wide open for a range of studies.”
Quote in the paperSubstantial claimMay combine two claims.
PremisecitationWhen employees experience compassion at their workplace in times of suffering, they receive benefits including feeling legitimized and elevated, recovering more quickly, developing confidence in being valued, feeling more satisfied in their jobs, experiencing positive emotions, reciprocating compassion, feeling connected to their organizations, generating cooperation, and creating an environment,
“When employees experience compassion at their workplace in times of suffering, they receive many benefits. For instance, employees feel legitimized and elevated; recover more quickly; develop confidence in being valued by their organizations; feel more satisfied in their jobs; experience positive emotions at work; reciprocate with compassion towards others; feel connected to their organizations;”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Lilius et al. 2013
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Classified as probably not a substantial claim.
PremisecitationCompassionate leadership is an interpersonal process involving the noticing, feeling, sense making, and acting by the giver in a way that alleviates the suffering of the receiver.
“Compassionate leadership is an interpersonal process involving the noticing, feeling, sense making, and acting by the giver in a way that alleviates the suffering of the receiver (Banker and Bhal 2018).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Banker and Bhal 2018 source
Probably not a substantial claim: may not pass S4 (based). May combine two claims.
InterpretationreasoningThe benefits of experiencing compassion at work in turn lead to enhanced productivity and better organizational performance.
“These benefits in turn lead to enhanced productivity and better organizational performance.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Interpretationown dataCompassionate leadership studies in Business/Management seem to be a growing area of interest among Business/Management scholars.
“On the other hand, studies in the discipline of Business/Management are a respectable number (n = 14) and seem to be a growing area of interest among the Business/Management scholars.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationOther studies have pointed to improved performance, trust, commitment, customer satisfaction, positive emotions, employee engagement, prosocial behaviours, employee attraction and retention contributing to competitive advantage in the long run.
“Other studies have also pointed out to improved performance, trust, commitment, customer satisfaction, positive emotions, employee engagement, prosocial behaviour’s, employee attraction and retention contributing to their competitive advantage in the long run (Guinot et al. 2020).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Guinot et al. 2020 source
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Study design and conductown dataThe final list of 41 articles was determined by reviewing abstracts and excluding book reviews, book chapters, editorials, a Presidential address, and duplicates.
“In the final step, the abstracts from this list of 803 articles were reviewed by the authors to decide which article to include and a judgement was made based upon the theme of compassionate leadership. Book reviews, book chapters, editorials and a Presidential address were excluded from the selection. Duplicates were also removed.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
PremisecitationWhen staff are recipients of acts of ethical leadership, they respond with peer-focused Organizational Citizenship Behaviours.
“The study confirms that when staff are recipients of acts of ethical leadership, they respond to this with peer-focused Organizational Citizenship (OCB) Behaviours”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Zoghbi-Manrique-de-Lara and Viera-Armas (2019) source
May combine two claims.
PremisecitationExperiencing compassion at the workplace strengthens the psychological bond between workers, increases commitment to the organization, and leads co-workers to demonstrate supportive behaviour to colleagues.
“Experiencing compassion at the workplace strengthens the bond between the workers psychologically; there is increased commitment to the organization, and co-workers demonstrate supportive behaviour to their colleagues.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Poorkavoos 2016
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationSince Frost's (1999) call there has been a growing body of research devoted to examining compassion at the workplace.
“Since Frost’s (1999) call there has been a growing body of research devoted to examining compassion at workplace.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Frost 1999 source
Classified as probably not a substantial claim. May combine two claims.
PremisecitationCompassion is of undeniable importance in the public sector, stimulating significant attitudinal outcomes such as work engagement and work burnout, and intensifying OCB and knowledge-sharing.
“Compassion is of undeniable importance in the public sector which stimulates significant attitudinal outcomes, such as work engagement and work burnout, intensifies OCB and knowledge-sharing”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Eldor (2018) source
Classified as probably not a substantial claim.
PremisecitationEmpathic concern, mindfulness, and kindness play an insignificant role in the relationship between ethical leadership and peer-focused OCB.
“empathic concern, mindfulness, and kindness play an insignificant role”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Zoghbi-Manrique-de-Lara and Viera-Armas (2019) source
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationCompassion helps in reducing burnout and fatigue, improves the well-being and health of the workforce, strengthens relationships among employees, and contributes to overall productivity in an organization.
“Compassion helps in reducing burnout and fatigue, improves the well-being and health of the workforce, strengthens the relationship among the employees and contributes to the overall productivity in an organization (Poorkavoos 2016).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Poorkavoos 2016
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductown dataThe review followed a four-step inclusion/exclusion process.
“The inclusion and exclusion followed a four-step process.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
PremisecitationCompassion affects performance outcomes at individual, relational and organizational level.
“Compassion affects performance outcomes at individual, relational and organizational level”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Wei et al. (2016) source
Classified as probably not a substantial claim.
PremisecitationSelf-cultivation and compassion have an ultimate interaction effect on organizational outcomes.
“Self-cultivation and compassion have an ultimate interaction effect on organizational outcomes”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Wei et al. (2016) source
Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).
PremisecitationClinical leadership and doctors' engagement in management is vital to maintain the focus on providing compassionate care to all.
“Clinical leadership and doctors’ engagement in management is vital to maintain the focus on providing compassionate care to all”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites McKimm and O’Sullivan (2013) source
Classified as probably not a substantial claim. May combine two claims.
PremisecitationReceipt of compassion from supervisors has a contagious effect and impacts compassionate employee behaviour.
“Receipt of compassion from supervisors has a contagious effect and impacts compassionate employee behaviour”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Eldor (2018) source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationMacArthur et al. (2017) generated a dynamic, practice-based model for strengthening organisational capacity for compassionate care.
“Generated a dynamic, practice-based model for strengthening organisational capacity for compassionate care”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites MacArthur et al. (2017) source
Classified as probably not a substantial claim.
PremisecitationIntegrating compassion and self-cultivation enriches an understanding of the moral growth of compassion.
“Integrating compassion and self-cultivation enriches an understanding of the moral growth of compassion”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Wei et al. (2016) source
Classified as probably not a substantial claim.
PremisecitationEven if any of the three elements (intent, environment, resources) are missing in an organization, the motivation for compassion can be infused by empathetic leadership practices.
“Banker and Bhal (2018) are of the opinion that in spite of having any of the three elements “missing” in an organization, the motivation for compassion can be infused by the empathetic leadership practices.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Banker and Bhal 2018 source
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
InterpretationcitationIn healthcare, specific interventions that can be implemented include providing psychological support for officers suffering from compassion fatigue or establishing assessment programs to identify and prevent burnout.
“For instance, in the case of healthcare, specific interventions that can be implemented include providing psychological support for officers suffering from compassion fatigue or establishing assessment programs to identify and prevent burnout (Hewison et al. 2019).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Hewison et al. 2019 source
Probably not a substantial claim: may not pass S4 (based). May combine two claims.
Interpretationnone givenA comprehensive literature review-based assessment of compassionate leadership has not been previously undertaken, and this constitutes the novelty of this work.
“A comprehensive literature review-based assessment of compassionate leadership has not been previously undertaken and constitutes the novelty of this work.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable). May combine two claims.
InterpretationreasoningThis study advances knowledge and points out gaps in the previous literature on compassionate leadership.
“This study advances knowledge and points out the gaps in the previous literature on compassionate leadership.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Interpretationnone givenCompassionate leadership does not exist in isolation, but is interwoven with other leadership styles, such as hybrid leadership, benevolent leadership and servant leadership.
“Additionally, it's essential to consider that compassionate leadership does not exist in isolation, but is rather interwoven with other leadership styles, such as hybrid leadership, benevolent leadership and servant leadership.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable).
Interpretationnone givenThis study provides a solid theoretical foundation that may greatly facilitate further empirical work in this domain.
“For researchers, this study provides a solid theoretical foundation that may greatly facilitate further empirical work in this domain.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S4 (based).
Interpretationnone givenThe study has brought some degree of consensus to the different definitions of compassionate leadership by providing a new definition.
“This study has managed to bring some degree of consensus to the different definitions of compassionate leadership by providing a ‘new definition’ of compassionate leadership.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable), S4 (based).
InterpretationreasoningCompassionate leadership may be the most beneficial and appropriate approach for organizational leaders to adopt in the current climate.
“Compassionate leadership may well be the most beneficial and appropriate approach that organizational leaders may adopt to ride the tidal wave of the current climate in which they find themselves in.”
Quote in the paperNot a substantial claim- Rests on an assumption: Global work relationships, a developing transcultural environment, technology and digitalization, economic downturn, and the global pandemic are contributing to major changes in the organizational environment that are challenging leaders.
Probably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductreasoningThe final list of studies considered may not be exhaustive because of limitations in the keywords searched and the databases used.
“The final list of studies considered may not be exhaustive because of the limitations in the keywords searched and the databases used.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationOrganizations are prima facie profit-making entities rather than social entities.
“Banker and Bhal (2018) remind us that organization prima facie is a profit-making entity than a social entity.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Banker and Bhal 2018 source
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
InterpretationcitationCompassion can be integrated into the work culture without additional facilitation, and coaching with compassion can create a supportive team and work environment.
“There are also suggestions for integrating compassion into the work culture without additional facilitation and creating a supportive team and work environment through coaching with compassion (Hornett 2012).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Hornett 2012 source
Probably not a substantial claim: may not pass S2 (checkable).
PremisecitationDeveloping an organization as compassionate or non-compassionate requires critical assessment of the intent with which it operates, the kind of environment it operates within, and the availability of monetary or non-monetary resources it has for different organizational and social activities.
“Developing an organization as compassionate or non-compassionate requires the critical assessment of: (a) the intent with which it operates, (b) the kind of environment it operates within, and (c) the availability of monetary or non-monetary resources it has for different organizational and social activities.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Banker and Bhal 2018 source
Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.
InterpretationreasoningIt is up to leadership to instil empathetic practices because they are determined to have an impact on the profit-making motives of the organization.
“Thus, it is up to the leadership to instil these practices as they are determined to have an impact on the profit-making motives of the organization.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable). May combine two claims.
InterpretationcitationLeaders must define the organizational conditions and implement processes that support professionals' innate compassion and contribute to their well-being rather than address burnout later through remedial strategies.
“These studies suggest that leaders must define the organizational conditions and implement processes that support professionals' innate compassion and contribute to their well-being rather than address burnout later through remedial strategies (Lown et al. 2019).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Lown et al. 2019 source
May combine two claims.
Interpretationnone givenPositive outcomes of compassion include increased trust, collaboration, and engagement among team members.
“The positive outcomes include increased trust, collaboration, and engagement among team members.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S2 (checkable), S4 (based). May combine two claims.
InterpretationreasoningFactors in the contemporary business environment may necessitate the adoption of compassionate leadership and prove beneficial for leaders to attain their objectives and goals.
“In the current contemporary business environment, a variety of factors have changed which may necessitate the adoption of the compassion leadership approach and prove to be beneficial for leaders to attain their objectives and goals.”
Quote in the paperNot a substantial claim- Rests on an assumption: Global work relationships, a developing transcultural environment, technology and digitalization, economic downturn, and the global pandemic are contributing to major changes in the organizational environment that are challenging leaders.
Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing). May combine two claims.
InterpretationcitationLeadership is not just about getting things done but also about how things are done.
“The common thread across these implications is the recognition that leadership is not just about getting things done but also about how things are done (Shuck et al. 2019).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Shuck et al. 2019 source
May combine two claims.
InterpretationreasoningLeaders who practice compassion can create supportive, collaborative, and inclusive work environments where people feel valued, connected, and engaged.
“Leaders who practice compassion can create supportive, collaborative, and inclusive work environments where people feel valued, connected, and engaged.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S2 (checkable). May combine two claims.
InterpretationreasoningLeaders must create supportive work environments that foster collaboration, inclusivity, and compassion; practical interventions can be tailored to different contexts.
“The results emphasize that leaders must create supportive work environments that foster collaboration, inclusivity, and compassion and to that end, practical interventions can be tailored to different contexts.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing). May combine two claims.
InterpretationcitationLeadership training should be collective, and leadership development should be informed by the context and challenges faced by leaders in specific organizations.
“Other studies suggest that leadership training should be collective and that leadership development should be informed by the context and challenges faced by leaders in specific organizations.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Interpretationnone givenThe concept of compassionate leadership is growing in importance, as evident from the gradually increasing attention of academia and business.
“There is little doubt that the concept of compassionate leadership is growing in importance, as is evident with the gradually increasing attention of academia and business alike.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S2 (checkable). May combine two claims.
InterpretationreasoningThe commonalities in these implications underscore the importance of compassionate leadership and the need for education and training in leadership skills.
“Overall, the commonalities in these implications underscore the importance of compassionate leadership and the need for education and training in leadership skills.”
Quote in the paperNot a substantial claim
The paper relies on this without support.
The appeal for compassionate leadership in organizations has been amplified by recent disastrous events such as the COVID-19 pandemic.
“Recent disastrous events, such as the COVID-19 pandemic, has amplified the appeal for compassionate leadership in organizations and is viewed as the need of the hour.”
The paper relies on this without support.
Leadership has an important role in creating a culture of compassion at the workplace.
“Since leadership has an important role in creating a culture of compassion at the workplace, understanding the phenomenon of compassionate leadership is worthy and timely to uncover unexamined dimensions of the concept and suggest important practical implications for practice.”
The paper relies on this without support.
The Fourth Industrial Revolution has profound effects on business organizations and has caused many organizations to revamp their leadership direction to maintain profit focus and competitive positions.
“Its effects on business organizations are profound and have caused many organizations to revamp their leadership direction in order that they continue and maintain their profit focus and maintain their competitive positions.”
The paper relies on this without support.
Migration of workers is a major factor in organizations becoming transcultural environments where leadership must balance relationships to produce positive outcomes and attain strategic objectives.
“A significant aspect of the global relationship factor is the migration of workers, which is a major contributively factor in organizations becoming the transcultural environments where it has become necessary for leadership and management to balance relationships to produce positive outcomes and attain strategic objectives.”
The paper relies on this without support.
Technology in the form of digitalization and/or artificial intelligence brings complexities and dynamism to contemporary business organizations.
“Woven into the fabric of the transcultural environment is the thread of technology in the form of digitalization and/or artificial intelligence, which brings into play the complexities and dynamism of the drama that unfolds in contemporary business organizations.”
The paper relies on this without support.
The global pandemic has left a trail of devastation.
“Interwoven in this scenario is the calamitous event of the epidemic, which has left a trail of devastation in its wake.”
The paper relies on this without support.
People can become leaders through education and training if inspired to do so.
“Today, we are taught that we can all become leaders if inspired to do so and that the potential to be successful can be attained through education and training while developing the tools to motivate and convince others to accept and follow our beliefs.”
The paper relies on this without support.
Basic traditional leadership qualities must exist as a foundation for building a leadership career, including strong moral values, a vision, and forward thinking.
“However, the basic traditional leadership qualities must exist in order to serve as a solid foundation from which one might build a career as a leader. These include, having and maintaining strong moral values; having a vision that provides fuel for striving to reach desired goals; and to be forward thinking, which the leader’s followers will expect of him/her.”
The paper relies on this without support.
Global work relationships, a developing transcultural environment, technology and digitalization, economic downturn, and the global pandemic are contributing to major changes in the organizational environment that are challenging leaders.
“The following factors are contributing to major changes in the organizational environment that are challenging the leaders: Global work relationships; Developing transcultural environment with balanced relationships at the workplace; Technology and Digitalization—both are rapidly and constantly evolving; Economic downturn and finally, the global pandemic and its devastating impact.”
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
Each contradiction between two passages listed here was confirmed by an independent check.
Combined journal count is smaller than one of its source lists
MinorThe paper says one source list contains 222 journals, yet reports 194 journals after combining the two lists. A combined list cannot contain fewer journals than either source list; an intersection also could not contain 194 when the other source list contains only 174.
“Second, we compared the Sample A list with the list of ABDC journals list and it identified up a list of 222 common journals.”
“The two lists comprising of 174 and 222 names of journals were then checked to identify any common journals in both the Social Science Citation index and the ABDC journals list. This yielded a total of 194 journals in both the databases.”
Discipline counts cover only 40 of 41 studies
MinorThe listed discipline counts add to 40, although the review says its final sample contains 41 articles.
Reported 41 · recomputed 40
“healthcare (n = 17). On the other hand, studies in the discipline of Business/Management are a respectable number (n = 14) and seem to be a growing area of interest among the Business/Management scholars. Studies related to compassionate leadership have also emerged in other disciplines such as Organizational Science/Studies (n = 4), Political Science/Administration (n = 2), Family violence (n = 1), Physical education (n = 1), and Human Resource (n = 1).”
Stated review period excludes an included article
MinorThe abstract dates all 41 reviewed articles to 2002-2021, but the review tables include Frost (1999).
“This integrative systematic review of 41 articles during the last 20 years (2002–2021)”
“| 34 | Frost (1999) | Reflective essay on the importance of compassion in the understanding of organizational life |”
Claim of only one measurement-development study conflicts with Hougaard entry
MinorThe measures section identifies Shuck et al. as the only study attempting to develop a compassionate-leadership measure, whereas Table 1 says Hougaard et al. proposed such an instrument.
“Unfortunately, we have only come across one study which has attempted to develop the measures of compassionate leadership.”
“| 17 | Hougaard et al. (2018) | Questionnaire instrument development for compassionate leadership | Not available | Qualitative | Not available | Not available | Not available | Not available | Proposes a measurement instrument for assessing compassionate leadership | Not available |”
Table 6 gives a different list of Shuck et al.'s behaviors
MinorThe findings text identifies six behaviors, including presence and dignity. Table 6 omits those two and substitutes helping in its account of the same study.
“six behaviors- integrity, empathy, accountability, authenticity, presence, and dignity.”
“| 6 | Shuck et al. (2019) | Associates integrity, empathy, accountability, authenticity and helping to compassionate leadership |”
Claim of no prior review conflicts with an included review
MinorThe paper says it found no review on compassionate leadership, but lists an integrative review specifically titled "Developing compassionate leadership in health care."
“we did not find any review on compassionate leadership.”
“| 21 | de Zulueta (2016) | Developing compassionate leadership in health care: an integrative review | Journal of Healthcare Leadership |”
Cited works that were retracted
Works this paper cites that were later retracted, from the retraction notices publishers deposit. Major when the notice came out before this paper was published.
Cites a retracted work: 10.1177/0256090919900205
InfoThe cited work was retracted on 2025-07-23 (notice 10.1177/02560909251360482), not before this paper was published (2023-04-04).
Cited work 10.1177/0256090919900205 · retracted 2025-07-23 · notice 10.1177/02560909251360482 · this paper published 2023-04-04
“Leadership has been one of the most comprehensively studied scientific disciplines for over a century, transcending cultures, domains and dimensions through social, psychological and organizational perspectives (Hogg 2001; King 1990).”
Cites
1 retracted
RETRACTED: Evolution of Leadership Theory
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“Leadership has been one of the most comprehensively studied scientific disciplines for over a century, transcending cultures, domains and dimensions through social, psychological and organizational perspectives (Hogg 2001; King 1990).”
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“True to the interdisciplinary nature of leadership, compassionate leadership studies transcend several disciplines (Eva et al. 2019).”
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MethodThe contours and consequences of compassion at work
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CARE AND COMPASSION THROUGH AN ORGANIZATIONAL LENS: OPENING UP NEW POSSIBILITIES.
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A Systematic Review of Literature on Offshoring of Value Chain Activities
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de Zulueta, P. (2015) · Journal of Healthcare Leadership · doi:10.2147/jhl.s93724 · Cited by 203 · cited 5× · see citing works
“Seventhly, most of the studies on compassion and compassionate leadership emanate from the medical and healthcare field (de Zulueta 2016; Hewison et al.”
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A systematic review and critique of research on “healthy leadership”
Rudolph, C. W., Murphy, L. D., & Zacher, H. (2019) · The Leadership Quarterly · doi:10.1016/j.leaqua.2019.101335 · Cited by 146 · see citing works
Authoritarian leadership styles and performance: a systematic literature review and research agenda
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School leadership and management in South Africa
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“Bush and Glover (2016) examine literature on school leadership and management in South Africa linked to the 20th anniversary of the democratic government and integrated education.”
BackgroundReviewing systematic literature reviews: ten key questions and criteria for reviewers
Kuckertz, A., & Block, J. (2021) · Management Review Quarterly · doi:10.1007/s11301-021-00228-7 · Cited by 119 · cited 7× · see citing works
“Kuckertz and Block (2021) propose inclusion of more than one database to address triangulation which helps compensate for any disadvantage emanating from a single database.”
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Baarspul, H. C., & Wilderom, C. P. M. (2011) · Public Management Review · doi:10.1080/14719037.2011.589614 · Cited by 116 · cited 5× · see citing works
“Balasubramanian and Fernandes (2022) pointed out that compassion and care create a sense of togetherness during a crisis. Bavel et al. (2020) argue that leaders’ ability to develop and embed a sense of "us-ness" among followers is essential during the COVID-19 pandemic.”
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Pearson-Goff, M., & Herrington, V. (2013) · Policing A Journal of Policy and Practice · doi:10.1093/police/pat027 · Cited by 110 · see citing works
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Hofmeyer, A., Taylor, R., & Kennedy, K. (2020) · Nurse Education Today · doi:10.1016/j.nedt.2020.104502 · Cited by 87 · cited 2× · see citing works
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Dewar, B. J., & Cook, F. (2014) · Nurse Education Today · doi:10.1016/j.nedt.2013.12.012 · Cited by 85 · see citing works
Shuck, B., Alagaraja, M., Immekus, J., Cumberland, D., & Honeycutt‐Elliott, M. (2019) · Human Resource Development Quarterly · doi:10.1002/hrdq.21369 · Cited by 80 · cited 5× · see citing works
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Frangieh, C. G., & Yaacoub, H. K. (2017) · Journal of Global Responsibility · doi:10.1108/jgr-01-2017-0004 · Cited by 79 · see citing works
Confirmation of a crisis leadership model and its effectiveness: Lessons from the COVID-19 pandemic
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“These limitations make it difficult for researchers and practitioners to appreciate the progress made in the compassionate leadership literature; to derive comprehensive and objective insights; to forge a path ahead for theoretical, empirical advancement and, to develop a practitioners’ guide (Balasubramanian and Fern…”
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Styles of Leadership, Fears of Compassion, and Competing to Avoid Inferiority
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“Incorporating compassion into leadership styles, training programs, and organizational cultures is emphasized to reduce burnout, promote engagement, and improve overall well-being (Hewison et al. 2019; Hofmeyer et al. 2020; Jones et al. 2021; Landers et al. 2020; Oruh et al. 2021; Papadopoulos et al. 2021; Shuck et al…”
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“Compassionate leadership is an interpersonal process involving the noticing, feeling, sense making, and acting by the giver in a way that alleviates the suffering of the receiver (Banker and Bhal 2018).”
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Östergård, K., Kuha, S., & Kanste, O. I. (2023) · Leadership in health services · doi:10.1108/lhs-06-2023-0043 · Cited by 30 · see citing works
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“But compassionate leadership is by no means a ‘soft option’, as Ramachandran et al (2023) point out, it means taking ‘tough action’ while simultaneously caring for people’s feelings and their wellbeing.”
Beresford-Dey, M., Howden, S., & Martindale, L. (2024) · International Journal of Leadership in Education · doi:10.1080/13603124.2024.2361667 · Cited by 17 · see citing works
Enasoni, S., Novacescu, D., Barb, A. C., Ciolofan, A., Dumitru, C. Ș., Zara, F., Pătrașcu, R., & Enache, A. (2025) · Healthcare · doi:10.3390/healthcare13212822 · Cited by 20 · see citing works
Belgasm, H., Alzubi, A. B., Iyiola, K., & Khadem, A. (2025) · Behavioral Sciences · doi:10.3390/bs15020194 · Cited by 10 · see citing works
“By adopting these approaches, public sector organizations can boost employee wellness, enhance organizational effectiveness, and establish a more equitable and efficient work setting (Ramachandran et al., 2024).”
Determinants of talent retention in Mexico: leadership, climate and happiness management.
Salazar-Altamirano, M. A., Galván-Vela, E., Ravina-Ripoll, R., & Martínez-Arvizu, O. J. (2025) · Anduli · doi:10.12795/anduli.2025.i28.05 · Cited by 8 · see citing works
“Get on with it. Cope.” The compassion-experience during COVID-19 in UK universities
Denney, F. (2023) · Frontiers in Psychology · doi:10.3389/fpsyg.2023.1112076 · Cited by 6 · see citing works
“Compassion has also been linked with other factors such as improved employee engagement and hence performance and positive recruitment and retention (Lilius et al., 2003; Poorkavoos, 2016; Guinot et al., 2020; Ramachandran et al., 2023).”
BackgroundTan, K., Sim, A. K. S., Lew, T. Y., Cham, T., & Hii, I. S. H. (2024) · Employee Relations · doi:10.1108/er-02-2024-0108 · Cited by 7 · see citing works
Zoghbi‐Manrique‐de‐Lara, P., Romero‐Domínguez, L., & Agarwal, U. A. (2024) · VINE Journal of Information and Knowledge Management Systems · doi:10.1108/vjikms-07-2023-0157 · Cited by 4 · see citing works
Situational Awareness in Leadership: Application of Methods in Business Organisations
Ramašauskienė, V., Župerkienė, E., & Šimanskienė, L. (2025) · Administrative Sciences · doi:10.3390/admsci15060210 · Cited by 4 · see citing works
“…to improve situational awareness: (1) the needs and expectations of employees which reveal the internal organisational potential (Kong et al., 2023; Ramachandran et al., 2024; Zhang & Liu, 2022) and (2) maintaining trust in management and the organisation by accepting and solving the…”
Healthcare Decision-Making in a Crisis: A Qualitative Systemic Review Protocol
qaf’an, E. A., Alford, S., Porteous, K., & LIM, D. J. (2024) · Emergency Medicine International · doi:10.1155/2024/2038608 · Cited by 4 · see citing works
“…on crisis leadership have focused on the event (natural crises [29] and organizational crises [30]), the leadership style (compassionate leadership [31]) and leadership elements [32, 33], the leadership competencies [34], and the roles that leaders play in a crisis [35] and post-crisis [36].”
BackgroundGotsis, G. N., & Grimani, A. (2023) · Springer eBooks · doi:10.1007/978-3-031-32257-0_16-1 · Cited by 4 · see citing works
Khalid, K., & Parveen, M. (2024) · International Journal of Organizational Leadership · doi:10.33844/ijol.2024.60428 · Cited by 3 · see citing works
Neither a Beast Nor a God: A Philosophical Anthropology of Humanistic Management
Foote, W. G. (2024) · Humanistic Management Journal · doi:10.1007/s41463-024-00175-x · Cited by 3 · see citing works
“At the least we can begin along with Livne-Tarandach et al. (2021 ) and Ramachandran et al. (2023) to help managers understand their role, their stewardship of the critical dimensions of compassionate leadership including empathy, openness and communication, physical, mental health and well-being,…”
From fragmentation to integration: reframing adaptive leadership through an integrative review
Rahman, S., Beamish, A., & Althaus, C. (2026) · Management Review Quarterly · doi:10.1007/s11301-026-00593-1 · Cited by 5 · see citing works
South Africa’s service delivery in the 4IR era: The need for responsible leadership
Mkhize, N., Kayembe, C., & Thusi, X. (2024) · Africa’s Public Service Delivery and Performance Review · doi:10.4102/apsdpr.v12i1.767 · Cited by 2 · see citing works
The return of the researcher: the methodological challenges of a follow-up study
Cooper, P., Tanner, S. A., & McGrath, H. (2025) · Qualitative Research in Organizations and Management An International Journal · doi:10.1108/qrom-01-2025-2908 · Cited by 2 · see citing works
A Framework for Developing an Inclusive Compassionate Identity
Behrens, G. A. (2025) · Music Therapy Perspectives · doi:10.1093/mtp/miaf005 · Cited by 2 · see citing works
Iles, R., & Sheppard, D. M. (2025) · Journal of Occupational Rehabilitation · doi:10.1007/s10926-025-10302-6 · Cited by 2 · see citing works
Alabdali, M. A., & Basahal, A. S. (2024) · Employee Responsibilities and Rights Journal · doi:10.1007/s10672-024-09506-4 · Cited by 3 · see citing works
The Compassionate Leadership in Chaotic Environments
Döner, E. (2024) · Springer eBooks · doi:10.1007/978-3-031-64265-4_5 · Cited by 1 · see citing works
Creating a Culture of Moral Resilience and Ethical Practice
Rushton, C. H., Sharma, M., Brewer, K. C., & Fitzgerald, H. (2024) · doi:10.1093/oso/9780197667149.003.0012 · Cited by 1 · see citing works
Howarth, M. L., Feather, J., Allen, E., Kaehne, A., & Carreon, P. (2025) · Health & Social Care in the Community · doi:10.1155/hsc/3939345 · Cited by 1 · see citing works
Livne‐Tarandach, R., Pychlau, S., Grotto, A. R., & Arora, P. (2025) · Journal of Organizational Behavior · doi:10.1002/job.70030 · Cited by 2 · see citing works
Chen, M., Lyu, Y., Lin, W., Huang, Q., & Lin, X. S. (2026) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2026.104583 · Cited by 1 · see citing works
Compassion at work: a catalyst for servant leadership and reducing employee quiet quitting behaviors
Alhammadi, H., Bani‐Melhem, S., Almazrouei, S., Al-Hawari, M. A., Shamsudin, F. M., & Saud, J. (2026) · Management Research Review · doi:10.1108/mrr-09-2025-0729 · Cited by 1 · see citing works
Bhattacharya, S., & Bhattacharya, S. (2025) · Advances in human resources management and organizational development book series · doi:10.4018/979-8-3693-7066-7.ch006 · Cited by 2 · see citing works
Compassion: From Neuroscience to New Horizons and Innovative, Inclusive Research Agendas
Waddington, K., Manley, J. Y., Edginton, T., & Kanov, J. (2024) · Frontiers research topics · doi:10.3389/978-2-8325-4230-9
Managing Stress, Traumatic Experiences, Life Skill Training, and Leading With a Purpose
Thomas, J., & Karalam, S. R. B. (2024) · Advances in educational marketing, administration, and leadership book series · doi:10.4018/979-8-3693-1773-0.ch003
A Narrative Approach to Practising Compassion
Haroun, J. (2024) · Knowledge studies in higher education · doi:10.1007/978-3-031-67543-0_12 · Cited by 1 · see citing works
The effectiveness of compassionate leadership across cultures: a moderated mediation model
Horak, S., Park, J. G., Worm, V. D., & Jakobsen, M. (2026) · Personnel Review · doi:10.1108/pr-10-2024-0953
Şefkatli Liderlik Ölçeğinin Türkçe Uyarlaması: Güvenirlik ve Geçerlik Çalışması
Çalışkan, Y., & Efeoğlu, İ. E. (2024) · Sosyal Mucit Academic Review · doi:10.54733/smar.1529988
Acknowledging the role of loss in facilitating employee transition in a partial business acquisition
Egan, T., Kelliher, F., & Walsh, M. (2024) · Journal of Work-Applied Management · doi:10.1108/jwam-06-2024-0072
Huffman, A. H., & Howes, S. S. (2025) · Group & Organization Management · doi:10.1177/10596011251313565
“Considering compassionate leadership is positively related to trust (Ramachandran et al., 2024), providing structured facts plus compassionate communication is ideal for employees ’ mental health.”
Psychological Safety as a condition for development of a microenterprise
Balicki, T., & Leja, K. (2025) · Journal of Modern Science · doi:10.13166/jms/202554
Meier, D. S. (2025) · Springer eBooks · doi:10.1007/978-3-319-99675-2_9682-1
(2025) · International Journal of Open-access Interdisciplinary and New Educational Discoveries of ETCOR Educational Research Center (iJOINED ETCOR) · doi:10.63498/etcor388
Proposed model of empathic leadership to address crises in contemporary management
Howick, J., Heneghan, S., Halpern, J., Carr, S., MacLeod, S., & Withnall, R. (2025) · BMJ Leader · doi:10.1136/leader-2024-001203
Döner, E., & Efeoğlu, İ. E. (2025) · Karamanoğlu Mehmetbey Üniversitesi Sosyal Ve Ekonomik Araştırmalar Dergisi · doi:10.18493/kmusekad.1524291
A Thematic Analysis of Obstacles to Workplace Caring as Perceived and Experienced by Working Adults
Vliet, K. J. V., Domene, J. F., Haldane, C., et al. (2025) · The Career Development Quarterly · doi:10.1002/cdq.70004
Estilos de liderazgo y Bournout en tiempos de crisis global (2020–2025)
Santiago-Torner, C. (2025) · Cuadernos Latinoamericanos de Administración · doi:10.18270/cuaderlam.4983
Ureña, O. S., & Sánchez, F. Z. (2025) · Actualidades Investigativas en Educación · doi:10.15517/ejvjwt96
Agency and Empathy as Catalysts of Engagement
Randall, P. M., Tate, T. D., Saurage-Altenloh, S., et al. (2025) · Journal of Human Resource and Sustainability Studies · doi:10.4236/jhrss.2025.134034
From Therapeutic Non-specifics to Leadership Non-specifics
Decuypere, A. (2025) · Springer eBooks · doi:10.1007/978-3-031-51650-4_129-1
Leading with Heart and Strategy: Balancing Complexity and Compassion in K–12 Schools
Mathieu-Sher, R. (2026) · The Clearing House A Journal of Educational Strategies Issues and Ideas · doi:10.1080/00098655.2026.2615672
ulya, U., & Noor, F. A. (2025) · At-Tarbiyah Jurnal Pendidikan Kebudayaan dan Keislaman · doi:10.21462/atjpkk.v7i2.129
Leadership and Citizenship Behavior in Malaysia
Samsudin, A. S., & Alagappar, P. N. (2026) · IGI Global eBooks · doi:10.4018/979-8-3373-4144-6.ch005
Gotsis, G. N., & Grimani, A. (2026) · Springer eBooks · doi:10.1007/978-3-031-76750-0_16
Do, V., Harvey, K., & Maniate, J. M. (2026) · Leadership in health services · doi:10.1108/lhs-07-2025-0116
Neuhold, E., & Borghoff, B. (2026) · Responsible leadership and sustainable management · doi:10.1007/978-981-95-5929-9_12
Fowler, S. B., & Decker, V. B. (2026) · Nurse Leader · doi:10.1016/j.mnl.2026.102695
Novel approach to teaching empathic leadership using heuristics
Howick, J., Bennett‐Weston, A., Halpern, J., Browne, I., Burnett, D., Dudson, H., Duncombe, L., Handa, A. I., Henegan, S., Holland, R., et al. (2026) · BMJ Leader · doi:10.1136/leader-2025-001448
Moral leadership module for primary school educational leaders: a design and development research
Nadarajan, A., Thambu, N., & Muniandy, V. (2026) · Muallim Journal of Social Science and Humanities · doi:10.33306/mjssh/410
Vedula, S. B., Yadav, A., & Srivastava, M. (2026) · Journal of Business Ethics · doi:10.1007/s10551-026-06317-5
Phuong, J., Higgerson, J., Pearce, E., Willis, S. C., & Schafheutle, E. I. (2026) · Journal of Healthcare Leadership · doi:10.2147/jhl.s585297 · Cited by 2 · see citing works
“11 14–17 However, no review has yet examined how compassionate leadership is being developed through leadership programmes in UK healthcare, nor the outcomes of developing compassionate leadership.”
Ford, M., Rothmann, S., & van Zyl, L. V. (2026) · International Journal of Applied Positive Psychology · doi:10.1007/s41042-026-00295-9
Value-oriented leadership among nurse managers in multicultural healthcare: a phenomenological study
Alrashidi, N. A., & Alreshidi, M. S. (2026) · BMC Nursing · doi:10.1186/s12912-026-04820-8
“Theme 3 (Humanistic Dimensions of Care and Leadership) embodies compassionate leadership, which operationalizes empathy into proactive support and conflict resolution to address staff well-being [17].”
The Compassionate Leadership of Archbishop Desmond Tutu
Oplatka, İ. (2026) · Springer eBooks · doi:10.1007/978-981-92-0666-7_2
Clinician experiences of organisational compassion in healthcare: a qualitative study
Pestian, T., Ellakula, J. C., Awtrey, E. C., Carle, A. C., Winick, N., Kanov, J. M., & Thienprayoon, R. (2026) · BMJ Open · doi:10.1136/bmjopen-2025-106948
“45 Our participants described experiencing multiple behaviours by healthcare leaders as compassionate, including leaders being physically present during difficult times, being connected with the needs of front-line staff and demonstrating sincere caring for them.”
Pansini, M., Buonomo, I., Orsini, F., & Benevene, P. (2026) · The Spanish Journal of Psychology · doi:10.1017/sjp.2026.10037 · Cited by 1 · see citing works
“Second, theoretically, it is unclear whether compassionate leadership should be considered a distinct leadership or managerial style or a set of behaviors that leaders enact (Ramachandran et al., 2024).”
InfluentialMeasuring and Assessing Leadership Impact
Reddy, K. J., & Devassy, V. P. (2026) · Springer eBooks · doi:10.1007/978-3-032-25498-6_16
Luís, D. E. D. C., & Tomoff, M. (2026) · Springer eBooks · doi:10.1007/978-3-662-73383-7_2
Magnanelli, B. S., & Raoli, E. (2026) · Springer eBooks · doi:10.1007/978-3-032-24990-6_4
Burak, E. (2026) · Cyprus Turkish Journal of Psychiatry and Psychology · doi:10.35365/ctjpp.26.3.14
Rauf, A., Lartey, J. K. S., & Almeida, S. (2026) · Journal of Health Organization and Management · doi:10.1108/jhom-02-2026-0163
The Twin Heartbeats of Leadership
Shirley, E., & Migliore, L. (2026) · Advances in computational intelligence and robotics book series · doi:10.4018/979-8-3373-7709-4.ch008
Emotional-Compassionate Systems Leadership in an AI-Driven World
Nettles, A. A. (2026) · Advances in computational intelligence and robotics book series · doi:10.4018/979-8-3373-7709-4.ch004
Soni, V., James, N., Mukherjee, P., Sharma, A., & Sahu, K. K. (2026) · Strategy and Leadership · doi:10.1108/sl-05-2026-0234
Thresholds of persistence: How leadership practices shape teachers’ withdrawal trajectories
Hulme, M., Bignell, C., Isdale, J., Murray, L., & Nisbet, L. (2026) · Educational Management Administration & Leadership · doi:10.1177/17411432261485524
Servant Leadership: An Overview of Main Findings
van Dierendonck, D. (2026) · Oxford University Press eBooks · doi:10.1093/9780197851388.003.0437
Şefkatli Liderlik Üzerine Bibliyometrik Bir Analiz: Web of Science ve Scopus Tabanlı Bir İnceleme
Seyrek, E. (2026) · Kahramanmaraş Sütçü İmam Üniversitesi Sosyal Bilimler Dergisi · doi:10.33437/ksusbd.1716630
Compassionate leadership in nursing
Harrison, P. (2026) · Gastrointestinal Nursing · doi:10.12968/gasn.2026.0040
Sum, N., & O'donovan, R. (2026) · Strategy and Leadership · doi:10.1108/sl-01-2026-0018
Billsberry, J. (2026) · Strategy & Leadership · doi:10.1108/sl-02-2026-0080
- Authors
- Ramachandran, S., Balasubramanian, S., James, W. F., & Al Masaeid, T.
- Affiliations
- Abu Dhabi School of Management (AE)
- Middlesex University Dubai (AE)
- Corresponding author
- Ramachandran, Sunder
- Venue
- Management Review Quarterly
- Published
- 2023-04-04
- Volume
- 74
- Issue
- 3
- Pages
- 1473-1557
- ISSN
- 2198-1620 (ISSN-L)
- 2198-1639
- PMC
- PMC10072040
- OpenAlex
- W4362603067
- Semantic Scholar
- 77b74cb45798c28f49c7b8d7963ca4781a48871e
- Cited by
- 76
- References
- 65
- Citations by year
- 2026: 33 · 2025: 22 · 2024: 16 · 2023: 5
- FWCI
- 3.87
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Locations
- Management Review Quarterly (publishedVersion, cc-by)
- PubMed Central (submittedVersion, cc-by)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Leadership
- Keywords
- compassionate leadership, leadership dimensions, empathy, organizational communication, employee well-being, inclusivity, integrity, dignity and respect
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