Should We Trust Web-Based Studies? A Comparative Analysis of Six Preconceptions About Internet Questionnaires.
Abstract
The rapid growth of the Internet provides a wealth of new research opportunities for psychologists. Internet data collection methods, with a focus on self-report questionnaires from self-selected samples, are evaluated and compared with traditional paper-and-pencil methods. Six preconceptions about Internet samples and data quality are evaluated by comparing a new large Internet sample (N = 361,703) with a set of 510 published traditional samples. Internet samples are shown to be relatively diverse with respect to gender, socioeconomic status, geographic region, and age. Moreover, Internet findings generalize across presentation formats, are not adversely affected by nonserious or repeat responders, and are consistent with findings from traditional methods. It is concluded that Internet methods can contribute to many areas of psychology.
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The proportion of females (62%) to males in this study was more representative than in traditional survey methods, where women often comprise 71% to 77% of participants.
“The proportion of females (62%) to males in this study was more representative than in traditional survey methods, where women often comprise 71% to 77% of the participants [39]”
From Effects of Mock Facebook Workday Comments on Public Perception of Professional Credibility: A Field Study in Canada (2019) · cites this paper as [39]
Self-presentation is an unlikely confound in Study 1 because the motivation to self-present is absent when participants feel anonymous, as they do in anonymous online studies.
“Self-presentation is an unlikely confound in Study 1 because the motivation to self-present is absent when participants feel anonymous (Paulhus, 1984(Paulhus, , 1991) ) as they do in anonymous online studies such as the present one, where they don't provide identifying information (Gosling et al., 2004).”
From Cultural norm fulfillment, interpersonal belonging, or getting ahead? A large-scale cross-cultural test of three perspectives on the function of self-esteem. (2015) · cites this paper as Gosling et al., 2004
The reliability and validity of internet data collection has become increasingly clear in recent years.
“As described in the Appendix, the reliability and validity of internet data collection has become increasingly clear in recent years.”
From Spacing Effects in Learning: A Temporal Ridgeline of Optimal Retention (2008) · cites this paper as Gosling et al., 2004
The validity of internet testing has been well supported in recent reviews, with excellent correspondence between results obtained with internet samples and results obtained in the laboratory.
“The validity of internet testing has been well supported in recent reviews (Gosling et al., 2004), with excellent correspondence between results obtained with internet samples are results obtained in the laboratory (e.g., Birnbaum, 1999;Krantz & Dalal, 2000;McGraw, Tew, & Williams, 2000;Reips, 2002).”
From Spacing Effects in Learning: A Temporal Ridgeline of Optimal Retention (2008) · cites this paper as Gosling et al., 2004
Previous research has suggested populations for online studies and Facebook are quite representative.
“Furthermore, previous research has suggested populations for online studies and Facebook are quite representative [23], [24].”
From Personality, Gender, and Age in the Language of Social Media: The Open-Vocabulary Approach (2013) · cites this paper as [23]
The sample sizes and availability of demographic information afforded by social media bring us closer to a more ideal representative sample.
“Still, the sample sizes and availability of demographic information afforded by social media bring us closer to a more ideal representative sample [99].”
From Personality, Gender, and Age in the Language of Social Media: The Open-Vocabulary Approach (2013) · cites this paper as [99]
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The meaningful life in Japan and the United States: Levels and correlates of meaning in life
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“However, Gosling et al [19] have argued that Internet samples may actually be more representative than traditional samples.”
BackgroundInformant reports: A cheap, fast, and easy method for personality assessment
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Data Collection in the Digital Age: Innovative Alternatives to Student Samples1
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Personality Maturation Around the World
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Self-citationDevelopment and Testing of an Abbreviated Numeracy Scale: A Rasch Analysis Approach
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- Authors
- Gosling, S. D., Vazire, S., Srivastava, S., & John, O. P.
- Affiliations
- The University of Texas at Austin (US)
- Stanford University (US)
- University of California, Berkeley (US)
- Venue
- American Psychologist
- Published
- 2004
- Volume
- 59
- Issue
- 2
- Pages
- 93-104
- ISSN
- 0003-066X (ISSN-L)
- 1935-990X
- OpenAlex
- W1992490637
- Cited by
- 2,932
- References
- 72
- Citations by year
- 2026: 40 · 2025: 64 · 2024: 72 · 2023: 85 · 2022: 123 · 2021: 135 · 2020: 157 · 2019: 163 · 2018: 148 · 2017: 170 · 2016: 181 · 2015: 192 · 2014: 218 · 2013: 184 · 2012: 189
- FWCI
- 261.73
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- American Psychologist (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Survey Methodology and Nonresponse
- Physical Sciences › Computer Science › Computer Science Applications › Mobile Crowdsensing and Crowdsourcing
- Social Sciences › Sociology and Political Science › Focus Groups and Qualitative Methods
- Keywords
- online data collection, paper-and-pencil questionnaires, sample representativeness, data quality, response format effects, generalizability, self-report questionnaire
- MeSH terms
- Adult, Aged, Attitude, Female, Humans, Male, Middle Aged, Psychology, Surveys and Questionnaires, Evidence-Based Medicine, Internet
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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