WHAT'S IN A NAME? REPUTATION BUILDING AND CORPORATE STRATEGY.

Judgment under Uncertainty: Heuristics and Biases: Biases in judgments reveal some heuristics of thinking under uncertainty.

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Judgment under Uncertainty: Heuristics and Biases

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Efficient capital markets: A review of theory and empirical work

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The Determination of Financial Structure: The Incentive‐Signalling Approach,

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The Role of Market Forces in Assuring Contractual Performance

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The social control of impersonal trust

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Corporate Social and Financial Performance: A Meta-Analysis

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Corporate Social Responsibility: a Theory of the Firm Perspective

McWilliams, A., & Siegel, D. (2001) · The Academy of Management Review · doi:10.5465/amr.2001.4011987 · Cited by 7,567

Misery Loves Companies: Rethinking Social Initiatives by Business

Margolis, J. D., & Walsh, J. P. (2003) · Administrative Science Quarterly · doi:10.2307/3556659 · Cited by 5,130

Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility

Sen, S., & Bhattacharya, C. B. (2001) · Journal of Marketing Research · doi:10.1509/jmkr.38.2.225.18838 · Cited by 4,659

The Company and the Product: Corporate Associations and Consumer Product Responses

Brown, T. J., & Dacin, P. A. (1997) · Journal of Marketing · doi:10.2307/1252190 · Cited by 4,197

Corporate social responsibility and access to finance

Cheng, B., Ioannou, I., & Serafeim, G. (2014) · Strategic Management Journal · doi:10.1002/smj.2131 · Cited by 3,896

Customer engagement behavior: Theoretical foundations and research directions

van Doorn, J., Lemon, K. N., Mittal, V., Nass, S., Pick, D., Pirner, P., & Verhoef, P. C. (2010) · Journal of Service Research · doi:10.1177/1094670510375599 · Cited by 3,536

Does corporate social responsibility affect the cost of capital?

El Ghoul, S., Guedhami, O., Kwok, C. C. Y., & Mishra, D. R. (2011) · Journal of Banking & Finance · doi:10.1016/j.jbankfin.2011.02.007 · Cited by 3,465

Corporate Social Responsibility, Customer Satisfaction, and Market Value

Luo, X., & Bhattacharya, C. B. (2006) · Journal of Marketing · doi:10.1509/jmkg.70.4.001 · Cited by 3,439

Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies

Bhattacharya, C. B., & Sen, S. (2003) · Journal of Marketing · doi:10.1509/jmkg.67.2.76.18609 · Cited by 3,336

Corporate Social Responsibility: Strategic Implications*

McWilliams, A., Siegel, D. S., & Wright, P. M. (2006) · Journal of Management Studies · doi:10.1111/j.1467-6486.2006.00580.x · Cited by 3,154

CORPORATE SOCIAL PERFORMANCE AND ORGANIZATIONAL ATTRACTIVENESS TO PROSPECTIVE EMPLOYEES.

TURBAN, D. B., & GREENING, D. W. (1997) · Academy of Management Journal · doi:10.2307/257057 · Cited by 3,149

The Importance of Climate Risks for Institutional Investors

Krueger, P., Sautner, Z., & Starks, L. T. (2020) · The Review of Financial Studies · doi:10.1093/rfs/hhz137 · Cited by 3,034

Corporate reputation and sustained superior financial performance

Roberts, P. W., & Dowling, G. R. (2002) · Strategic Management Journal · doi:10.1002/smj.274 · Cited by 2,926

KEEPING AN EYE ON THE MIRROR: IMAGE AND IDENTITY IN ORGANIZATIONAL ADAPTATION.

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Stakeholder Theory: The State of the Art

Parmar, B. L., Freeman, R. E., Harrison, J. S., Wicks, A. C., Purnell, L., & de Colle, S. (2010) · Academy of Management Annals · doi:10.5465/19416520.2010.495581 · Cited by 2,755

Maximizing business returns to corporate social responsibility (CSR): The role of CSR communication

Du, S., Bhattacharya, C. B., & Sen, S. (2010) · International Journal of Management Reviews · doi:10.1111/j.1468-2370.2009.00276.x · Cited by 2,633

Corporate responsibility and financial performance: The role of intangible resources

Surroca, J., Tribó, J. A., & Waddock, S. (2010) · Strategic Management Journal · doi:10.1002/smj.820 · Cited by 2,252

Corporate Social Performance As a Competitive Advantage in Attracting a Quality Workforce

Greening, D. W., & Turban, D. B. (2000) · Business & Society · doi:10.1177/000765030003900302 · Cited by 2,077

Corporate Sustainability: First Evidence on Materiality

Khan, M., Serafeim, G., & Yoon, A. (2016) · The Accounting Review · doi:10.2308/accr-51383 · Cited by 1,959

The impact of corporate social responsibility on investment recommendations: Analysts' perceptions and shifting institutional logics

Ioannou, I., & Serafeim, G. (2015) · Strategic Management Journal · doi:10.1002/smj.2268 · Cited by 1,124

Economic Perspectives on Corporate Social Responsibility

Kitzmueller, M., & Shimshack, J. (2012) · Journal of Economic Literature · doi:10.1257/jel.50.1.51 · Cited by 1,116

Corporate image and corporate reputation in customers’ retention decisions in services

Nguyen, N., & Leblanc, G. (2001) · Journal of Retailing and Consumer Services · doi:10.1016/s0969-6989(00)00029-1 · Cited by 1,072

Corporate Reputation and Philanthropy: An Empirical Analysis

Brammer, S., & Millington, A. (2005) · Journal of Business Ethics · doi:10.1007/s10551-005-7443-4 · Cited by 984

Organizational Reputation: A Review

Lange, D., Lee, P. M., & Dai, Y. (2011) · Journal of Management · doi:10.1177/0149206310390963 · Cited by 960

The nature and role of feedback text comments in online marketplaces: implications for trust building, price premiums, and seller differentiation

Pavlou, P. A., & Dimoka, A. (2006) · Information Systems Research · doi:10.1287/isre.1060.0106 · Cited by 930

Customer-based corporate reputation of a service firm: scale development and validation

Walsh, G., & Beatty, S. E. (2007) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-007-0015-7 · Cited by 899

The effects of corporate social responsibility on brand performance: The mediating effect of industrial brand equity and corporate reputation

Lai, C.-S., Chiu, C.-J., Yang, C.-F., & Pai, D.-C. (2010) · Journal of Business Ethics · doi:10.1007/s10551-010-0433-1 · Cited by 852

The Liability of Good Reputation: A Study of Product Recalls in the U.S. Automobile Industry

Rhee, M., & Haunschild, P. R. (2006) · Organization Science · doi:10.1287/orsc.1050.0175 · Cited by 743

Managing the Message: The Effects of Firm Actions and Industry Spillovers on Media Coverage Following Wrongdoing

Zavyalova, A., Pfarrer, M. D., Reger, R. K., & Shapiro, D. L. (2012) · Academy of Management Journal · doi:10.5465/amj.2010.0608 · Cited by 646

Keeping up Appearances: Reputational Threat and Impression Management after Social Movement Boycotts

McDonnell, M.-H., & King, B. (2013) · Administrative Science Quarterly · doi:10.1177/0001839213500032 · Cited by 618

Stakeholders, reciprocity, and firm performance

Bosse, D. A., Phillips, R. A., & Harrison, J. S. (2009) · Strategic Management Journal · doi:10.1002/smj.743 · Cited by 558

Spinning gold: The financial returns to stakeholder engagement

Henisz, W. J., Dorobantu, S., & Nartey, L. J. (2014) · Strategic Management Journal · doi:10.1002/smj.2180 · Cited by 546

Corporate reputation: A combination of social responsibility and industry

Melo, T., & Garrido‐Morgado, A. (2012) · Corporate Social Responsibility and Environmental Management · doi:10.1002/csr.260 · Cited by 476

Supply Chain Specific? Understanding the Patchy Success of Ethical Sourcing Initiatives

Roberts, S. (2003) · Journal of Business Ethics · doi:10.1023/a:1023395631811 · Cited by 472

Macrocultures: Determinants and Consequences

Abrahamson, E., & Fombrun, C. J. (1994) · The Academy of Management Review · doi:10.5465/amr.1994.9412190217 · Cited by 444

Commitment to social good and insider trading

Gao, F., Lisic, L. L., & Zhang, I. X. (2014) · Journal of Accounting and Economics · doi:10.1016/j.jacceco.2014.03.001 · Cited by 375

Corporate social responsibility and media coverage

Cahan, S. F., Chen, C., Chen, L., & Nguyen, N. H. (2015) · Journal of Banking & Finance · doi:10.1016/j.jbankfin.2015.07.004 · Cited by 365

Beyond Good Intentions: Designing CSR Initiatives for Greater Social Impact

Barnett, M. L., Henriques, I., & Husted, B. W. (2020) · Journal of Management · doi:10.1177/0149206319900539 · Cited by 358

The Halo Effect and Technology Licensing: The Influence of Institutional Prestige on the Licensing of University Inventions

Sine, W. D., Shane, S., & Gregorio, D. D. (2003) · Management Science · doi:10.1287/mnsc.49.4.478.14416 · Cited by 330

Generating global brand equity through corporate social responsibility to key stakeholders

Torres, A., Bijmolt, T. H. A., Tribó, J. A., & Verhoef, P. (2012) · International Journal of Research in Marketing · doi:10.1016/j.ijresmar.2011.10.002 · Cited by 323

The Impact of Strategic Relevance and Assurance of Sustainability Indicators on Investors' Decisions

Cheng, M. M., Green, W. J., & Ko, J. C. W. (2015) · AUDITING: A Journal of Practice & Theory · doi:10.2308/ajpt-50738 · Cited by 317

The Role of Perceived Usability, Reputation, Satisfaction and Consumer Familiarity on the Website Loyalty Formation Process

Casaló, L., Flavián, C., & Guinalíu, M. (2008) · Computers in Human Behavior · doi:10.1016/j.chb.2007.01.017 · Cited by 308

ORGANIZATIONAL PERCEPTION MANAGEMENT

Elsbach, K. D. (2003) · Research in Organizational Behavior · doi:10.1016/s0191-3085(03)25007-3 · Cited by 277

Trouble in Store: Probes, Protests, and Store Openings by Wal‐Mart, 1998–2007

Ingram, P., Yue, L. Q., & Rao, H. (2010) · American Journal of Sociology · doi:10.1086/653596 · Cited by 268

Signaling Sustainability Leadership: Empirical Evidence of the Value of DJSI Membership

Robinson, M., Kleffner, A., & Bertels, S. (2011) · Journal of Business Ethics · doi:10.1007/s10551-011-0735-y · Cited by 260

Reputation and corporate social responsibility aberrations, trends, and hypocrisy: Reactions to firm choices in the stock option backdating scandal

Janney, J. J., & Gove, S. (2011) · Journal of Management Studies · doi:10.1111/j.1467-6486.2010.00984.x · Cited by 252

The Impact of Corporate Reputation and Reputation Damaging Events on Financial Performance: Empirical Evidence from the Literature

Gatzert, N. (2015) · European Management Journal · doi:10.1016/j.emj.2015.10.001 · Cited by 256

The sharing economy and the future of the hotel industry: Transaction cost theory and platform economics

Akbar, Y. H., & Tracogna, A. (2018) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2017.12.004 · Cited by 213

Movements, Markets and Fields: The Effects of Anti-Sweatshop Campaigns on U.S. Firms, 1993-2000

Bartley, T., & Child, C. (2011) · Social Forces · doi:10.1093/sf/sor010 · Cited by 185

The Demand and Need for Transparency and Disclosure in Corporate Governance

Fung, B. (2014) · Universal Journal of Management · doi:10.13189/ujm.2014.020203 · Cited by 168

Reputation and Status: Expanding the Role of Social Evaluations in Management Research

George, G., Dahlander, L., Graffin, S. D., & Sim, S. (2016) · Academy of Management Journal · doi:10.5465/amj.2016.4001 · Cited by 161

Certifications and Reputation: Determining the Standard of Desirability Amidst Uncertainty

Graffin, S. D., & Ward, A. J. (2010) · Organization Science · doi:10.1287/orsc.1080.0400 · Cited by 158

Corporate identity: the concept, its measurement and management

Riel, C. B. M. V., & Balmer, J. M. T. (1997) · European Journal of Marketing · doi:10.1108/03090569710167574 · Cited by 868

Shareholder Activism on Sustainability Issues

Grewal, J., Serafeim, G., & Yoon, A. (2016) · doi:10.2139/ssrn.2805512 · Cited by 136

The Tactical Disruptiveness of Social Movements: Sources of Market and Mediated Disruption in Corporate Boycotts

(2011) · Social Problems · doi:10.1525/sp.2011.58.4.491 · Cited by 129

Quality and image of banking services: a comparative study of conventional and Islamic banks

Saleh, M. A., Quazi, A., Keating, B., & Gaur, S. S. (2017) · International Journal of Bank Marketing · doi:10.1108/ijbm-08-2016-0111 · Cited by 99

From Taken‐for‐Granted to Explicit Commitment: The Rise of CSR in a Corporatist Country

Höllerer, M. A. (2013) · Journal of Management Studies · doi:10.1111/joms.12029 · Cited by 97

Employment Ads: A Configurational Research Agenda

Rafaeli, A., & Oliver, A. L. (1998) · Journal of Management Inquiry · doi:10.1177/105649269874009 · Cited by 80

Reputation and Supportive Behavior: Moderating Impacts of Foreignness, Industry and Local Exposure

Newburry, W. (2010) · Corporate Reputation Review · doi:10.1057/crr.2009.27 · Cited by 72

Effects of customer-based corporate reputation on perceived risk and relational outcomes: empirical evidence from gender moderation in fashion retailing.

Walsh, G., Schaarschmidt, M., & Ivens, S. (2017) · Journal of Product & Brand Management · doi:10.1108/jpbm-07-2016-1267 · Cited by 69

Stakeholder theory and practice in Europe and North America: The key to success lies in a marketing approach

Jurgens, M., Berthon, P., Papania, L., & Shabbir, H. A. (2010) · Industrial Marketing Management · doi:10.1016/j.indmarman.2010.02.016 · Cited by 39

Competence and Benevolence of Contact Personnel in the Perceived Corporate Reputation: An Empirical Study in Financial Services

Nguyen, N. (2010) · Corporate Reputation Review · doi:10.1057/crr.2009.25 · Cited by 32

Health insurance policy renewal: an exploration of reputation, performance, and affect to understand customer inertia

Kautish, P., Khare, A., & Sharma, R. (2022) · Journal of Marketing Analytics · doi:10.1057/s41270-021-00134-7 · Cited by 25

Institutional Reinvestments in Private Equity Funds as a Double-Edged Sword: The Role of the Status Quo Bias

Freiburg, M., & Grichnik, D. (2013) · Journal of Behavioral Finance · doi:10.1080/15427560.2013.791295 · Cited by 16

The Effect of Firm's Brand Reputation on Customer Loyalty and Customer Word of Mouth: The Mediating Role of Customer Satisfaction and Customer Trust

Barakat Ali, M. A. (2022) · International Business Research · doi:10.5539/ibr.v15n7p30 · Cited by 7

Order in the Court: The Influence of Firm Status and Reputation on the Outcomes of Employment Discrimination Suits

McDonnell, M.-H., & King, B. (2014) · doi:10.2139/ssrn.2373974 · Cited by 5

CSR in BuyerrSeller Markets: The Impact of Assurance of Sustainability Reports and Incentives for CSR Investments

De Meyst, K., Cardinaels, E., & Van den Abbeele, A. G. H. L. (2017) · SSRN Electronic Journal · doi:10.2139/ssrn.2645965 · Cited by 5