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Resilience in the Workplace: A Multilevel Review and Synthesis
Abstract
In an increasingly dynamic business environment, the concept of resilience is fundamental to understanding how employees successfully handle adversity. Yet, the operationalisation of the concept, the factors which lead to its development, and how and why it influences outcomes of interest to organisations are issues still under debate in the literature. In this article, we address these debates by undertaking a critical review of research on resilience in the workplace at both the individual and team levels. We pinpoint different conceptualisations of resilience and highlight how resilience has been measured in extant quantitative work. Further, we provide a systematic literature review of empirical work on the antecedents and outcomes of resilience at the individual and team levels, as well as conduct a review of work that has introduced resilience as a moderator or mediator. In doing so, we highlight theoretical approaches that have been adopted to study resilience in the workplace. Based on our review of the extant empirical work on resilience, we develop a roadmap for future research. In particular, we pinpoint relevant theoretical approaches that help us understand the mechanisms underlying the development and outcomes of resilience and highlight opportunities for empirical advancement of the literature.
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Development and Validation of the Five-by-Five Resilience Scale
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Cited by
Trenerry, B., Chng, S., Wang, Y., Suhaila, Z. S., Lim, S. S., Lu, H. Y., & Oh, P. H. (2021) · Frontiers in Psychology · doi:10.3389/fpsyg.2021.620766 · Cited by 594
Finstad, G. L., Giorgi, G., Lulli, L. G., Pandolfi, C., Foti, G., León-Perez, J. M., Cantero-Sánchez, F. J., & Mucci, N. (2021) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph18189453 · Cited by 273
Granger, S., Barker Caza, B., Ashford, S. J., & Reid, E. M. (2022) · Journal of Vocational Behavior · doi:10.1016/j.jvb.2022.103784 · Cited by 42
Metadata
- Authors
- Hartmann, S., Weiss, M., Newman, A., & Hoegl, M.
- Venue
- Applied Psychology
- Publisher
- Wiley
- Published
- 2019-04-04
- Volume
- 69
- Issue
- 3
- Pages
- 913-959
- ISSN
- 0269-994X (ISSN-L)
- 1464-0597
- OpenAlex
- W2917391767
- Cited by
- 521
- References
- 142
- FWCI
- 39.54
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.