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Cited by 3,152

The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.

On value and value co-creation: A service systems and service logic perspective

Vargo, Stephen L., Maglio, Paul P., Akaka, Melissa Archpru·2008·European Management Journal
DOI 10.1016/j.emj.2008.04.003
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Show all 2 references

Research works printed but not linked: 23

  1. Aristotle (1959) Politics (4th century B.C.). H. Rackham, trans. London: Wm. Heinemann.
  2. Chesbrough, 2005, Toward a science of services, Harvard Business Review, 83, 16
  3. Chesbrough, 2006, A research manifesto for services science, Communications of the ACM, 49, 35, 10.1145/1139922.1139945 · DOI
  4. Clarke, 2008, Business services as communication patterns: A work practice approach for analyzing service encounters, IBM Systems Journal, 47, 129, 10.1147/sj.471.0129 · DOI
  5. Davis, 2008, Service science: Catalyst for change in business school curricula, IBM Systems Journal, 47, 29, 10.1147/sj.471.0029 · DOI
  6. Dixon, 1990, Marketing as production: The development of a concept, Journal of the Academy of Marketing Science, 18, 337, 10.1007/BF02723919 · DOI
  7. Fleetwood, 1997, Aristotle in the 21st century, Cambridge Journal of Economics, 21, 729, 10.1093/oxfordjournals.cje.a013695 · DOI
  8. Glushko, 2008, Designing a service science discipline with discipline, IBM Systems Journal, 47, 15, 10.1147/sj.471.0015 · DOI
  9. Holbrook, 1987, What is consumer research?, The Journal of Consumer Research, 14, 128, 10.1086/209099 · DOI
  10. Johnson, 2005, The next revolution in interactions, The McKinsey Quarterly, 4, 20
  11. Larson, 2008, Service science: At the intersection of management, social, and engineering sciences, IBM Systems Journal, 47, 41, 10.1147/sj.471.0041 · DOI
  12. Maglio, 2008, Fundamentals of service science, Journal of the Academy of Marketing Science, 36, 18, 10.1007/s11747-007-0058-9 · DOI · Paper page
  13. Maglio, 2006, Service systems, service scientists, SSME, and innovation, Communications of the ACM, 49, 81, 10.1145/1139922.1139955 · DOI
  14. Normann, 1993, From value chain to value constellation: Designing interactive strategy, Harvard Business Review, 65
  15. Oliva, 2001, Cutting corners and working overtime: Quality erosion in the service industry, Management Science, 47, 894, 10.1287/mnsc.47.7.894.9807 · DOI · Paper page
  16. Pitkänen, 2008, Legal research topics in user-centric services, IBM Systems Journal, 47, 143, 10.1147/sj.471.0143 · DOI
  17. Spohrer, 2008, The emergence of service science: Toward systematic service innovations to accelerate co-creation of value, Production and Operations Management, 17, 1, 10.3401/poms.1080.0027 · DOI · Paper page
  18. Spohrer, 2007, Steps toward a science of service systems, Computer, 40, 71, 10.1109/MC.2007.33 · DOI · Paper page
  19. Spohrer, J., Vargo, S. L., Caswell, N. and Maglio, P. P. (2008) The service system is the basic abstraction of service science. In Proceedings of the 41st Annual Hawaii International Conference on System Science, January, p. 104. · DOI · Paper page
  20. Vargo, 2008, From products to service: Divergences and convergences of logics, Industrial Marketing Management, 37, 254, 10.1016/j.indmarman.2007.07.004 · DOI
  21. Vargo, 2005, Services in society and academic thought: A historical analysis, Journal of Macromarketing, 25, 42, 10.1177/0276146705275294 · DOI
  22. Vargo, S. L., Lusch, R. F., Akaka, M. A. and He, Y. (2008) The service-dominant logic of marketing: A review and assessment. Review of Marketing Research. In press.
  23. Zeithaml, 1985, Problems and strategies in services marketing, Journal of Marketing, 49, 33, 10.1177/002224298504900203 · DOI

Cited by

Metadata

Authors
Vargo, S. L., Maglio, P. P., & Akaka, M. A.
Venue
European Management Journal
Publisher
Elsevier BV
Published
2008-06
Volume
26
Issue
3
Pages
145-152
ISSN
0263-2373 (ISSN-L)
DOI
10.1016/j.emj.2008.04.003
OpenAlex
W2075284967
Cited by
3,152
References
2
FWCI
248.86
Type
journal article
Language
en
Open access
closed
Licence
  • www.elsevier.com/tdm/userlicense/1.0/ (tdm)
  • www.elsevier.com/legal/tdmrep-license (tdm)

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

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