Cited by 509Digital Mental Health InterventionsAnxiety, Depression, Psychometrics, Treatment, Cognitive ProcessesTelemedicine and Telehealth Implementation

Internet-based psychological treatments for depression

Open access
Johansson, Robert, Andersson, Gerhard·2012·Expert Review of Neurotherapeutics

Abstract

Major depression is highly prevalent, and is associated with high societal costs and individual suffering. Evidence-based psychological treatments obtain good results, but access to these treatments is limited. One way to solve this problem is to provide internet-based psychological treatments, for example, with therapist support via email. During the last decade, internet-delivered cognitive-behavioral therapy (ICBT) has been tested in a series of controlled trials. However, the ICBT interventions are delivered with different levels of contact with a clinician, ranging from nonexisting to a thorough pretreatment assessment in addition to continuous support during treatment. In this review, the authors have found an evidence for a strong correlation between the degree of support and outcome. The authors have also reviewed how treatment content in ICBT varies among treatments, and how various therapist factors may influence outcome. Future possible applications of ICBT for depression and future research needs are also discussed.

AI snapshot

Written from the paper’s full text.

TL;DR

This review summarizes controlled trials of internet-based cognitive-behavioral therapy (ICBT) for depression and finds guided ICBT effective, with more human support associated with larger effects. It also reviews treatment content and therapist factors, noting limited evidence on therapist variables and need for future research.

Key findings

  • Across 25 controlled trials (33 comparisons with control), effect sizes ranged from 0.10 to 1.20; the mean effect size was not reported because the report was not a formal meta-analysis. A prior meta-analysis found overall d = 0.41 (95% CI: 0.29–0.54), with guided treatments d = 0.61 (95% CI: 0.45–0.77) versus unguided d = 0.25 (95% CI: 0.14–0.35).
  • Degree of human support correlated with outcome: average effect sizes by support category were d = 0.21, 0.44, 0.58, and 0.76; Spearman ρ = 0.64 (p < 0.01). A prior meta-analysis comparing guided self-help with face-to-face treatment found d = -0.03, indicating no difference in general.
  • Most included studies used CBT, but problem-solving therapy and psychoeducation appeared comparable in efficacy; an internet-based psychodynamic treatment for depression had a between-group effect size of d = 1.11 (95% CI: 0.67–1.56) versus an active control. In relapse prevention, significantly fewer ICBT participants relapsed compared with control (10.5 vs 37.8%).
  • Therapist factors showed small or nonexisting effects on some measures; Australian studies found no outcome differences between psychologist and technician delivery, and therapeutic alliance did not predict outcome in ICBT or face-to-face therapy for depression.

Methods

  • Narrative review of controlled trials of ICBT for depression located via Medline, reference lists, and a search for ongoing studies by active researchers; 25 controlled trials were included, eight of which compared more than one treatment with a control, yielding 33 comparisons.
  • Studies were categorized by degree of support: 0 = no human contact before, during, or after treatment; 1 = contact before treatment only; 2 = contact mainly during treatment; 3 = contact before, during, and after treatment. Effect sizes (Cohen’s d) were summarized, and a Spearman correlation between degree of support and effect size was calculated.
  • The review also examined treatment content variations, specific populations, and therapist factors; it was not a formal meta-analysis.

Limitations

  • The authors state the aim was not to conduct a formal meta-analysis, so the mean effect size is not reported; support categorization and moderator findings are exploratory.
  • The authors note that no trial directly manipulates pretreatment contact, the effect of a clear deadline has not been tested explicitly in ICBT for depression, and little is known about therapist factors in ICBT.
  • Evident from the text: this is a narrative review of heterogeneous trials with varying definitions of support; conclusions about support and therapist factors rely on indirect comparisons and small studies (e.g., Australian therapist-versus-technician studies each had only one therapist and one technician).

Model-written summary. Check it against the paper before relying on it.

Integrity signals

Registry

Crossref · 10.1586/ern.12.63

Cites

51 of 51 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Claims the paper makes

0 of 30 cited sources checked · 0 supported · 0 flagged

  • Findingown data
    § Abstract

    There is a strong correlation between the degree of support and outcome in ICBT for depression (ρ=0.64, p<0.01).

    “In this review, the authors have found an evidence for a strong correlation between the degree of support and outcome.”
    • Also stated in: § How important is guidance in guided ICBT? · hedged
      “A Spearman correlation of ρ = 0.64 (p < 0.01) was obtained between degree of support and effect size, indicating that more support yields larger effects.”
    Quote in the paperSubstantial claim
    • Rests on an assumption: The association between degree of support and effect size is causal (more support causes larger effects).
  • Findingnone given
    § Does treatment content in ICBT matter?

    With a few exceptions, all published studies considered in this review have been based on CBT.

    “With a few exceptions, all published studies considered in this review have been based on CBT.”
    Quote in the paperNot a substantial claim
  • Findingnone given
    § Abstract

    ICBT interventions are delivered with different levels of contact with a clinician, ranging from nonexisting to a thorough pretreatment assessment in addition to continuous support during treatment.

    “However, the ICBT interventions are delivered with different levels of contact with a clinician, ranging from nonexisting to a thorough pretreatment assessment in addition to continuous support during treatment.”
    Quote in the paperSubstantial claim
  • Findingown data
    § How important is guidance in guided ICBT?

    In the review's categorization, average between-group effect sizes for degree of support categories 0, 1, 2, and 3 were d=0.21, 0.44, 0.58, and 0.76 respectively.

    “The average effect sizes for the respective categories were d = 0.21, 0.44, 0.58 and 0.76.”
    Quote in the paperSubstantial claim
  • Findingown data
    § The present review

    Across the 25 controlled trials reviewed, effect sizes ranged between 0.10 and 1.20.

    “As seen in the table, effect sizes range between 0.10 and 1.20.”
    Quote in the paperNot a substantial claim
  • May combine two claims. 9
  • Classified as probably not a substantial claim. 12
  • May combine two claims.

    Findingown data
    § Key issues

    In the authors' research group's ICBT trials, high alliance ratings were found, but alliance ratings cannot predict treatment outcome.

    “Although high alliance ratings have been found in the trials, we cannot predict treatment outcome using alliance ratings.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationcitation
    § How important is guidance in guided ICBT?

    Pretreatment contact is often in the form of a structured diagnostic interview and probably results in more reliable diagnostic categories for inclusion in a trial.

    “This pretreatment contact is often in the form of a structured diagnostic interview [20,21], and probably results in more reliable diagnostic categories for inclusion in a trial.”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites [20] source

      Not checked in the free run.

    • cites [21] Vernmark, 2010, Behav. Res. Ther. source

      Not checked in the free run.

  • May combine two claims.

    Premisecitation
    § Does treatment content in ICBT matter?

    Internet-based problem-solving therapy and psychoeducational intervention seem comparable in efficacy to CBT for depression.

    “Both these treatments seem to be comparable in efficacy to CBT [13,14].”
    Quote in the paperSubstantial claim0 of 2 sources checked
    • cites [13] Warmerdam, 2008, J. Med. Internet Res. source

      Not checked in the free run.

    • cites [14] Christensen, 2004, BMJ source

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S1 (asserted), S3 (load-bearing), S4 (based).

    Premisecitation
    § Internet-based psychological treatments for depression

    There are few indications of differential efficacy between active ICBT treatments.

    “This study is one of the few that provides some indications of differential efficacy between active treatments.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [26] Johansson, 2012, PLoS ONE source

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning
    § Internet-based psychological treatments for depression

    The primary benefit of transdiagnostic treatment is that it makes the procedure of treatment selection less demanding.

    “The primary benefit of this kind of 'one size fits all' treatment is that it makes the procedure of treatment selection less demanding.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning
    § How important is guidance in guided ICBT?

    Pretreatment contact could enhance guided treatments that do not have a telephone or face-to-face contact before treatment.

    “Figure 1 indicates that a pretreatment contact could enhance guided treatments, which do not have a telephone or face-to-face contact before treatment.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning
    § How important is guidance in guided ICBT?

    Reliable diagnostic procedures may enhance overall treatment effects by ensuring that the patients included in the treatment present with problems that the treatment is intended to treat.

    “In addition, reliable diagnostic procedures may also enhance overall treatment effects, for example, by ensuring that the patients included in the treatment present with problems, that the treatment is intended to treat.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation
    § Internet-based psychological treatments for depression

    Individually tailored ICBT has proven efficacy compared with control for mixed anxiety and for depression with high comorbid anxiety.

    “Recent results exist proving the efficacy compared with control for mixed anxiety [25,27] and in the treatment of depression with a high amount of comorbid anxiety [26].”
    Quote in the paperSubstantial claim0 of 3 sources checked
    • cites [25] Carlbring, 2011, Behav. Res. Ther. source

      Not checked in the free run.

    • cites [27] Silfvernagel, 2012, J. Med. Internet Res. source

      Not checked in the free run.

    • cites [26] Johansson, 2012, PLoS ONE source

      Not checked in the free run.

  • May combine two claims.

    Interpretationcitation
    § Expert commentary & five-year view

    Internet-based psychological treatments are important treatment alternatives that can be as effective as face-to-face CBT.

    “Recent reviews conclude that internet-based psychological treatments are important treatment alternatives that can be as effective as face-to-face CBT.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationcitation
    § Expert commentary & five-year view

    Tailored internet-delivered cognitive-behavioral therapy (ICBT) may work better than nontailored treatment for more severely depressed patients.

    “Table: that tailored ICBT may work better than nontailored treatment for more severely depressed patients.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [26] Johansson, 2012, PLoS ONE source

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S4 (based). May combine two claims.

    Interpretationnone given
    § Key issues

    Unified and tailored ICBT approaches provide a promising treatment development that may broaden the scope of ICBT.

    “Unified and tailored ICBT approaches provide a promising treatment development that may broaden the scope of ICBT.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationnone given
    § Key issues

    Modern technology, such as smartphones and artificial intelligence, may potentially enhance ICBT.

    “Modern technology, such as smartphones and artificial intelligence, may potentially enhance ICBT.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation
    § Key issues

    In a study of ICBT and face-to-face therapy for depression, therapeutic alliance was present and comparable but could not predict treatment outcome.

    “While alliance was present and comparable in the two groups, it could not predict treatment outcome in any of the two treatment groups.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [40] Preschl, 2011, BMC Psychiatry source

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation
    § Expert commentary & five-year view

    Deprexis, the treatment tested by Meyer et al. [23] and Berger et al. [16], is an example of a blend of cognitive-behavioral therapy (CBT) with non-CBT components, including positive psychology interventions, dreamwork, and emotion-focused interventions above more traditional cognitive and behavioral techniques.

    “Deprexis, the treatment tested by Meyer et al. [23] and Berger et al. [16], is an example of such a blend as it includes positive psychology interventions, dreamwork and emotion-focused interventions above more traditional cognitive and behavioral techniques.”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites [23] Meyer, 2009, J. Med. Internet Res. source

      Not checked in the free run.

    • cites [16] Berger, 2011, Cogn. Behav. Ther. source

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing). May combine two claims.

    Interpretationreasoning
    § Expert commentary & five-year view

    Pretreatment interviews involving diagnostic procedures could prevent prescribing ICBT to patients who drop out immediately or receive a treatment that does not suit their problem profile.

    “As pretreatment interviews often involve diagnostic procedures, the time invested could also prevent prescribing ICBT to patients who drop out immediately or receive a treatment that does not suit their problem profile.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationreasoning
    § Expert commentary & five-year view

    An unguided self-help program with a thorough assessment and clear deadline may be easier to implement in primary care than a treatment that requires continuous therapist support.

    “For example, an unguided self-help program with a thorough assessment and clear deadline may be easier to implement in primary care than a treatment that requires continuous therapist support.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationcitation
    § Key issues

    Microanalyses of therapist behavior in ICBT may enhance ICBT for depression and other conditions.

    “This study opens the way for microanalyses of therapist behavior in ICBT, which may enhance ICBT for depression and other conditions.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given
    § Key issues

    Contact before and/or after the treatment may potentially enhance both guided and unguided ICBT.

    “Contact before and/or after the treatment may potentially enhance both guided and unguided ICBT.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationnone given
    § Key issues

    Internet-based psychological treatments are effective and provide an important treatment alternative to face-to-face psychological treatments and medication.

    “Internet-based psychological treatments are effective and provide an important treatment alternative to face-to-face psychological treatments and medication.”
    Quote in the paperNot a substantial claim
19 of 19
  • The paper relies on this without support.

    The association between degree of support and effect size is causal (more support causes larger effects).

    “A Spearman correlation of ρ = 0.64 (p < 0.01) was obtained between degree of support and effect size, indicating that more support yields larger effects.”
  • The paper relies on this without support.

    The effect sizes from different meta-analyses (e.g., Cohen's d and Hedges's g) are comparable across analyses.

    “These average effect sizes indicate that guided ICBT for depression may be on a par with face-to-face treatment.”
  • The paper relies on this without support.

    The face-to-face treatments in the meta-analysis by [11] are comparable to guided ICBT in the other meta-analyses.

    “The overall betweengroup effect size was d = -0.03,indicating no difference between internet-based and face-to-face treatments in general.”
3 of 3

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

  • Integration of human coaching and support in digital mental health interventions can help improve adherence and behavior change outcomes.

    “The integration of human coaching and support in digital mental health interventions can help improve adherence and behavior change outcomes [17,18]”

    From Engagement and effectiveness of a healthy-coping intervention via chatbot for university students during the COVID-19 pandemic: Mixed methods proof-of-concept study (2021) · cites this paper as [17]

    In “How important is guidance in guided ICBT?” (page not provided), the review defines support as human contact and reports that greater support is associated with larger treatment effects. The “Key issues” section (page not provided) also reports an association between therapist behaviors and module completion, which bears on adherence. The paper does not establish improved behavior-change outcomes as distinct from treatment effects, and its evidence concerns internet-based psychological treatment rather than digital mental health interventions generally. (LLM, conf=0.84)

    Experimental — accuracy not yet measured
  • Literature shows that in online programs without support, preceding human contact increases effectiveness.

    “The literature shows that, in online programs without support during the intervention, preceding human contact increases the effectiveness (20); therefore, it would be interesting during this contact to transmit the rationale and the usefulness of the program.”

    From Exploring the relationship between the acceptability of an internet-based intervention for depression in primary care and clinical outcomes: Secondary analysis of a randomized controlled trial (2019) · cites this paper as [20]

    In “How important is guidance in guided ICBT?” (page unavailable), the review reports larger average effects for programs with pretreatment contact than for those with no human contact, and medium-to-large effects in two unguided studies with prior telephone contact. But two unguided studies with prior face-to-face contact had low or nearly nonexistent effects; the authors say the effect of pretreatment contact remains uncertain and has not been directly tested. The claim states an increase in effectiveness more definitively than the source supports. (LLM, conf=0.87)

    Experimental — accuracy not yet measured
  • The Internet has been shown to be an effective tool for treating a broad range of psychological disorders and psychiatric conditions, particularly depression and anxiety disorders.

    “The Internet has been shown to be an effective tool for treating a broad range of psychological disorders and psychiatric conditions, particularly depression and anxiety disorders [33–35]”

    From An Internet-based treatment for flying phobia (NO-FEAR Airlines): Study protocol for a randomized controlled trial (2016) · cites this paper as [34]

    The section “Internet-based psychological treatments for depression” reports that a transdiagnostic internet-based treatment appears effective for both depression and anxiety, and describes efficacy results for tailored treatments. The review does not establish effectiveness across the broader range of psychological disorders and psychiatric conditions claimed. (LLM, conf=0.84)

    Experimental — accuracy not yet measured
  • Guidance is a beneficial feature that leads to better adherence and better outcomes in programs administered through the Internet.

    “evidence shows that guidance is a beneficial feature that leads to better adherence and better outcomes in programs administered through the Internet [34, 39–41].”

    From An Internet-based treatment for flying phobia (NO-FEAR Airlines): Study protocol for a randomized controlled trial (2016) · cites this paper as [34]

    The section “How important is guidance in guided ICBT?” reports that guided Internet-based treatments are more effective than unguided treatments and that greater support is associated with larger effects. It does not establish the claimed improvement in adherence; a search for adherence found no supporting passage. The review also concerns Internet-based psychological treatments for depression, rather than Internet-administered programs generally. Page numbers were not available in our copy. (LLM, conf=0.86)

    Experimental — accuracy not yet measured
  • Overall, people benefit from iCBT when paired with therapist assistance or used alone, although the magnitude of effect is likely higher for programs with therapist assistance.

    “Overall, people benefit from iCBT when paired with therapist assistance or used alone, although the magnitude of effect is likely higher for programs with therapist assistance (9).”

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

Each contradiction between two passages listed here was confirmed by an independent check.

  • Reported effect-size range excludes values in Table 1

    Minor

    The review says effect sizes start at 0.10, but Table 1 reports an effect size of 0.00 for Clarke et al. (2002).

  • Category 3 support has conflicting definitions

    Minor

    The text requires contact before, during and after treatment for category 3, while the Figure 1 description defines it using only contact before and during treatment.

2 of 2

Cites

Flagged first, then by citations

Research works printed but not linked: 2

  1. Smit, 2006, J. Ment. Health Policy Econ., 9, 193
  2. Paxling, 2012, Behav. Cogn. Psychother.

Cited by

Sorted by citations

Authors
Johansson, R., & Andersson, G.
Affiliations
Linköping University (SE)
Venue
Expert Review of Neurotherapeutics
Published
2012-07
Volume
12
Issue
7
Pages
861-870
ISSN
  • 1473-7175 (ISSN-L)
  • 1744-8360
OpenAlex
W2086497737
Cited by
509
References
51
Citations by year
2026: 12 · 2025: 17 · 2024: 22 · 2023: 36 · 2022: 35 · 2021: 43 · 2020: 37 · 2019: 35 · 2018: 48 · 2017: 51 · 2016: 55 · 2015: 44 · 2014: 38 · 2013: 35 · 2012: 1
FWCI
52.89
Type
journal article
Language
en
Open access
Locations
  • Expert Review of Neurotherapeutics (publishedVersion)
  • PubMed (publishedVersion)
Funders
  • Linköpings Universitet
  • Vetenskapsrådet
Topics
  • Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
  • Social Sciences › Psychology › Experimental and Cognitive Psychology › Anxiety, Depression, Psychometrics, Treatment, Cognitive Processes
  • Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
Keywords
internet-based psychological treatment, major depressive disorder, internet-based cognitive behavioral therapy, therapist support, treatment outcomes, access to mental health care, treatment content, therapist factors
MeSH terms
Depression, Humans, Cognitive Behavioral Therapy, Internet

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Claims read by deepseek-v4.1-flash under definition version 3 (extract-v3) on 2026-10-10.

Classified by jev-1.13-20260917 (gold-guideline-v0.2) on 2026-10-10.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review