Harvard business review

Big data in operations and supply chain management: Current trends and future perspectives

Lamba, K., & Singh, S. P. (2017) · Production Planning & Control · doi:10.1080/09537287.2017.1336787 · Cited by 193

What makes hosts trust Airbnb? Antecedents of hosts’ trust toward Airbnb and its impact on continuance intention

Wang, Y., Asaad, Y., & Filieri, R. (2020) · Journal of Travel Research · doi:10.1177/0047287519855135 · Cited by 194

Culture and Internet Consumption: Contributions from Cross-Cultural Marketing and Advertising Research

Hermeking, M. (2005) · Journal of Computer-Mediated Communication · doi:10.1111/j.1083-6101.2006.tb00310.x · Cited by 205

On the evolution of mobile platform ecosystem structure and strategy

Basole, R. C., & Karla, J. (2011) · Business & Information Systems Engineering · doi:10.1007/s12599-011-0174-4 · Cited by 192

Mixed Methods and Wicked Problems

Mertens, D. M. (2015) · Journal of Mixed Methods Research · doi:10.1177/1558689814562944 · Cited by 182

Online Price Discrimination and EU Data Privacy Law

Zuiderveen Borgesius, F., & Poort, J. (2017) · Journal of Consumer Policy · doi:10.1007/s10603-017-9354-z · Cited by 213

The Influence of Consumer–Brand Relationship on the Personalized Advertising Privacy Calculus in Social Media

Hayes, J. L., Brinson, N. H., Bott, G. J., & Moeller, C. M. (2021) · Journal of Interactive Marketing · doi:10.1016/j.intmar.2021.01.001 · Cited by 180

Masters of Disasters? An Empirical Analysis of How Societies Benefit from Corporate Disaster Aid

Ballesteros, L., Useem, M., & Wry, T. (2017) · Academy of Management Journal · doi:10.5465/amj.2015.0765 · Cited by 179

Network Oscillation

Burt, R. S., & Merluzzi, J. (2016) · Academy of Management Discoveries · doi:10.5465/amd.2015.0108 · Cited by 177

The formation of visitor behavioral intention to creative tourism: The role of push–Pull motivation

Dean, D., & Suhartanto, D. (2019) · Asia Pacific Journal of Tourism Research · doi:10.1080/10941665.2019.1572631 · Cited by 177

Putting the System Into Performance Management Systems: A Review and Agenda for Performance Management Research

Schleicher, D. J., Baumann, H. M., Sullivan, D. W., Levy, P. E., Hargrove, D. C., & Barros-Rivera, B. A. (2018) · Journal of Management · doi:10.1177/0149206318755303 · Cited by 173

Response strategies for curriculum change in engineering

Kolmos, A., Hadgraft, R. G., & Holgaard, J. E. (2016) · International Journal of Technology and Design Education · doi:10.1007/s10798-015-9319-y · Cited by 171

Ego-Network Stability and Innovation in Alliances

Kumar, P., & Zaheer, A. (2019) · Academy of Management Journal · doi:10.5465/amj.2016.0819 · Cited by 171

Unlocking the power of big data in new product development

Zhan, Y., Tan, K. H., Li, Y., & Tse, Y. K. (2018) · Annals of Operations Research · doi:10.1007/s10479-016-2379-x · Cited by 173

The relative contribution of emotional competence and cognitive ability to individual and team performance

Offermann, L. R., Bailey, J. R., Vasilopoulos, N. L., Seal, C., & Sass, M. (2004) · Human Performance · doi:10.1207/s15327043hup1702_5 · Cited by 166

Strategy in Network Industries: A Review and Research Agenda

McIntyre, D. P., & Subramaniam, M. (2009) · Journal of Management · doi:10.1177/0149206309346734 · Cited by 164

Strategic Human Resource Management: The Value of Different Paradigms

Brewster, C. (1999) · Management International Review · doi:10.1007/978-3-322-90993-0_5 · Cited by 164

Receiver responses to rewarded referrals: the motive inferences framework

Verlegh, P. W. J., Ryu, G., Tuk, M. A., & Feick, L. (2013) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-013-0327-8 · Cited by 161

Applying Value Stream Mapping to eliminate waste: a case study of an original equipment manufacturer for the automotive industry

Lacerda, A. P., Xambre, A. R., & Alvelos, H. M. (2016) · International Journal of Production Research · doi:10.1080/00207543.2015.1055349 · Cited by 162

CRM in Data-Rich Multichannel Retailing Environments: A Review and Future Research Directions

Verhoef, P. C., Venkatesan, R., McAlister, L., Malthouse, E. C., Krafft, M., & Ganesan, S. (2010) · Journal of Interactive Marketing · doi:10.1016/j.intmar.2010.02.009 · Cited by 160

Relationship marketing in the financial services industry: The importance of customer education, participation and problem management for customer loyalty

Eisingerich, A. B., & Bell, S. J. (2006) · Journal of Financial Services Marketing · doi:10.1057/palgrave.fsm.4760022 · Cited by 160

Rationality versus reality: the challenges of evidence-based decision making for health policy makers

McCaughey, D., & Bruning, N. S. (2010) · Implementation Science · doi:10.1186/1748-5908-5-39 · Cited by 160

Key issues in e-procurement: Procurement implementation and operation in the public sector

Croom, S. R., & Brandon-Jones, A. (2005) · Journal of Public Procurement · doi:10.1108/jopp-05-03-2005-b004 · Cited by 159

Enough Is Enough! The Fine Line in Executing Multichannel Relational Communication

Godfrey, A., Seiders, K., & Voss, G. B. (2011) · Journal of Marketing · doi:10.1509/jmkg.75.4.94 · Cited by 153

Universalism and cultural relativism in social work ethics

Healy, L. M. (2007) · International Social Work · doi:10.1177/0020872807071479 · Cited by 152

A Systematic Review and Meta-analysis of the Impact of Mindfulness-Based Interventions on the Well-Being of Healthcare Professionals

Lomas, T., Medina, J. C., Ivtzan, I., Rupprecht, S., & Eiroa-Orosa, F. J. (2019) · Mindfulness · doi:10.1007/s12671-018-1062-5 · Cited by 152

When Posting About Products on Social Media Backfires: The Negative Effects of Consumer Identity Signaling on Product Interest

Grewal, L., Stephen, A. T., & Coleman, N. V. (2019) · Journal of Marketing Research · doi:10.1177/0022243718821960 · Cited by 151

What Project Strategy Really Is: The Fundamental Building Block in Strategic Project Management

Patanakul, P., & Shenhar, A. J. (2012) · Project Management Journal · doi:10.1002/pmj.20282 · Cited by 147

A new value stream mapping approach for healthcare environments

Henrique, D. B., Rentes, A. F., Godinho Filho, M., & Esposto, K. F. (2016) · Production Planning & Control · doi:10.1080/09537287.2015.1051159 · Cited by 148

New product ideas from lead users

von Hippel, E. (1989) · Research-Technology Management · doi:10.1080/08956308.1989.11670596 · Cited by 146

The Role of Shared Mental Model Development in Understanding Virtual Team Effectiveness

Maynard, M. T., & Gilson, L. L. (2014) · Group & Organization Management · doi:10.1177/1059601113475361 · Cited by 143

Corporate identity: the concept, its measurement and management

Riel, C. B. M. V., & Balmer, J. M. T. (1997) · European Journal of Marketing · doi:10.1108/03090569710167574 · Cited by 868

Emotional intelligence: Sine qua non of leadership or folderol?

Walter, F., Cole, M. S., & Humphrey, R. H. (2011) · Academy of Management Perspectives · doi:10.5465/amp.25.1.45 · Cited by 258

A study on the perceived strength of sustainable entrepreneurial ecosystems on the dimensions of stakeholder theory and culture

Bischoff, K. (2021) · Small Business Economics · doi:10.1007/s11187-019-00257-3 · Cited by 138

Data governance as a collective action problem

Benfeldt, O., Persson, J. S., & Madsen, S. (2020) · Information Systems Frontiers · doi:10.1007/s10796-019-09923-z · Cited by 137

AI as an Epistemic Technology

Alvarado, R. (2023) · Science and Engineering Ethics · doi:10.1007/s11948-023-00451-3 · Cited by 137

What Does It Take to Implement Change Successfully? A Study of the Behaviors of Successful Change Leaders

Higgs, M., & Rowland, D. (2011) · The Journal of Applied Behavioral Science · doi:10.1177/0021886311404556 · Cited by 135

Computer-mediated knowledge sharing and individual user differences: an exploratory study

Taylor, W. A. (2004) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000484 · Cited by 134

Consumer Trust in Internet Shopping in Ireland: Towards the Development of a More Effective Trust Measurement Instrument

Connolly, R., & Bannister, F. (2007) · Journal of Information Technology · doi:10.1057/palgrave.jit.2000071 · Cited by 132

I Know I Can, But Can We?: Culture and Efficacy Beliefs in Global Virtual Teams

Hardin, A. M., Fuller, M. A., & Davison, R. M. (2007) · Small Group Research · doi:10.1177/1046496406297041 · Cited by 132

Rethinking Diversity in Public Organizations for the 21st Century: Moving toward a Multicultural Model

Selden, S. C., & Selden, F. (2001) · Administration & Society · doi:10.1177/00953990122019785 · Cited by 132

Converting freemium customers from free to premium—the role of the perceived premium fit in the case of music as a service

Wagner, T. M., Benlian, A., & Hess, T. (2014) · Electronic Markets · doi:10.1007/s12525-014-0168-4 · Cited by 131

The Promise of Eye-Tracking Methodology in Organizational Research: A Taxonomy, Review, and Future Avenues

Meißner, M., & Oll, J. (2019) · Organizational Research Methods · doi:10.1177/1094428117744882 · Cited by 131

Change Management: From Theory to Practice

Phillips, J., & Klein, J. D. (2023) · TechTrends · doi:10.1007/s11528-022-00775-0 · Cited by 129

A supportive beliefs intervention to facilitate the implementation of evidence-based practices within a multi-tiered system of supports

Cook, C. R., Lyon, A. R., Kubergovic, D., Browning Wright, D., & Zhang, Y. (2015) · School Mental Health · doi:10.1007/s12310-014-9139-3 · Cited by 131

ON WHY “EMOTIONAL INTELLIGENCE” WILL NOT PREDICT LEADERSHIP EFFECTIVENESS BEYOND IQ OR THE “BIG FIVE”: AN EXTENSION AND REJOINDER

Antonakis, J. (2004) · Organizational Analysis · doi:10.1108/eb028991 · Cited by 130

What’s mine is a hologram? How shared augmented reality augments psychological ownership

Carrozzi, A., Chylinski, M., Heller, J., Hilken, T., Keeling, D. I., & de Ruyter, K. (2019) · Journal of Interactive Marketing · doi:10.1016/j.intmar.2019.05.004 · Cited by 132

Digital human resource development: where are we? Where should we go and how do we go there?

Thite, M. (2022) · Human Resource Development International · doi:10.1080/13678868.2020.1842982 · Cited by 129

The Consequences of Participating in the Sharing Economy: A Transparency-Based Sharing Framework

C. Köbis, N., Soraperra, I., & Shalvi, S. (2021) · Journal of Management · doi:10.1177/0149206320967740 · Cited by 129

Toward a Meta-Theory of Creativity Forms: How Novelty and Usefulness Shape Creativity

Harvey, S., & Berry, J. W. (2023) · Academy of Management Review · doi:10.5465/amr.2020.0110 · Cited by 125

Linking Customer Satisfaction with Financial Performance: An Empirical Study of Scandinavian Banks

Eklof, J., Podkorytova, O., & Malova, A. (2020) · Total Quality Management & Business Excellence · doi:10.1080/14783363.2018.1504621 · Cited by 119

Balancing private and state ownership in emerging markets' telecommunications infrastructure: country, industry, and firm influences

Doh, J. P., Teegen, H., & Mudambi, R. (2004) · Journal of International Business Studies · doi:10.1057/palgrave.jibs.8400082 · Cited by 120

Greening Organizations: Purchasing, Consumption, and Innovation

Green, K., Morton, B., & New, S. (2000) · Organization & Environment · doi:10.1177/1086026600132003 · Cited by 119

Connecting With Your Dentist on Facebook: Patients’ and Dentists’ Attitudes Towards Social Media Usage in Dentistry

Parmar, N., Dong, L., & Eisingerich, A. B. (2018) · Journal of Medical Internet Research · doi:10.2196/10109 · Cited by 116

Predatory Value Extraction: How the Looting of the Business Corporation Became the US Norm and How Sustainable Prosperity Can Be Restored

Lazonick, W., & Shin, J.-S. (2019) · doi:10.1093/oso/9780198846772.001.0001 · Cited by 116

Innovative born Globals: Investigating the influence of their business models on international performance

KRAUS, S., BREM, A., SCHUESSLER, M., SCHUESSLER, F., & NIEMAND, T. (2017) · International Journal of Innovation Management · doi:10.1142/s1363919617500050 · Cited by 114

Destination Aesthetics and Aesthetic Distance in Tourism Experience

Kirillova, K., & Lehto, X. (2015) · Journal of Travel & Tourism Marketing · doi:10.1080/10548408.2014.958608 · Cited by 114

Editors’ Comments: There Is Nothing So Theoretical As Good Practice—A Call for Phenomenal Theory

Ployhart, R. E., & Bartunek, J. M. (2019) · Academy of Management Review · doi:10.5465/amr.2019.0087 · Cited by 114

Internal Versus External Control of Reinforcement: A Review of the Locus of Control Construct

Kormanik, M. B., & Rocco, T. S. (2009) · Human Resource Development Review · doi:10.1177/1534484309342080 · Cited by 111

Innovating big tech firms and competition policy: favoring dynamic over static competition

Petit, N., & Teece, D. J. (2021) · Industrial and Corporate Change · doi:10.1093/icc/dtab049 · Cited by 109

Grouping Euroconsumers: A Culture-Based Clustering Approach

Kale, S. H. (1995) · Journal of International Marketing · doi:10.1177/1069031x9500300304 · Cited by 103

The influence of emotions on customer's cognitive evaluations and satisfaction in a service failure and recovery context

Varela-Neira, C., Vázquez-Casielles, R., & Iglesias-Argüelles, V. (2008) · The Service Industries Journal · doi:10.1080/02642060801917612 · Cited by 103

Collaborations for Leadership in Applied Health Research and Care: lessons from the theory of communities of practice

Kislov, R., Harvey, G., & Walshe, K. (2011) · Implementation Science · doi:10.1186/1748-5908-6-64 · Cited by 102

An analytical journey towards big data

Phillips-Wren, G., & Hoskisson, A. (2015) · Journal of Decision Systems · doi:10.1080/12460125.2015.994333 · Cited by 102

Where are the entrepreneurs? A call to theorize the micro-foundations and strategic organization of entrepreneurial ecosystems

Roundy, P. T., & Lyons, T. S. (2023) · Strategic Organization · doi:10.1177/14761270211056240 · Cited by 102

The Strategic Impact of the Internet on the Tourism Industry

Buhalis, D., & Zoge, M. (2007) · Information and Communication Technologies in Tourism 2007 · doi:10.1007/978-3-211-69566-1_44 · Cited by 101

The Relationship between Psychological Climate and Salesperson‐Sales Manager Trust in Sales Organizations

Strutton, D., Pelton, L. E., & Lumpkin, J. R. (1993) · Journal of Personal Selling & Sales Management · doi:10.1080/08853134.1993.10753963 · Cited by 101

The art of appeal in electronic commerce: Understanding the impact of product and website quality on online purchases

Liu, F., Xiao, B., Lim, E. T. K., & Tan, C.-W. (2017) · Internet Research · doi:10.1108/intr-09-2016-0280 · Cited by 100

Examining mindfulness and its relations to humility, motivation to lead, and actual servant leadership behaviors

Verdorfer, A. P. (2016) · Mindfulness · doi:10.1007/s12671-016-0534-8 · Cited by 103

Alliance management teams and entrainment: Sharing temporal mental models

Standifer, R., & Bluedorn, A. (2006) · Human Relations · doi:10.1177/0018726706067596 · Cited by 99

Data science in data librarianship: Core competencies of a data librarian

Semeler, A. R., Pinto, A. L., & Rozados, H. B. F. (2019) · Journal of Librarianship and Information Science · doi:10.1177/0961000617742465 · Cited by 99

Involvement in knowledge-acquisition activities by venture team members and venture performance

Chandler, G. N., & Lyon, D. W. (2009) · Entrepreneurship Theory and Practice · doi:10.1111/j.1540-6520.2009.00317.x · Cited by 98

Content dimensions of Web advertising: a cross-national comparison

Ju-Pak, K.-H. (1999) · International Journal of Advertising · doi:10.1080/02650487.1999.11104755 · Cited by 96

Developing information processing capability for operational agility: implications from a Chinese manufacturer

Huang, P.-Y., Pan, S. L., & Ouyang, T. H. (2014) · European Journal of Information Systems · doi:10.1057/ejis.2014.4 · Cited by 95

Exploring technology readiness for mobile payment app users

Wiese, M., & Humbani, M. (2020) · The International Review of Retail, Distribution and Consumer Research · doi:10.1080/09593969.2019.1626260 · Cited by 95

The promise and perils of private voluntary regulation: Labor standards and work organization in two Mexican garment factories

Locke, R. M., & Romis, M. (2010) · Review of International Political Economy · doi:10.1080/09692290902893230 · Cited by 93

The servicescape: The social dimensions of place

Johnstone, M.-L. (2012) · Journal of Marketing Management · doi:10.1080/0267257x.2012.694370 · Cited by 91

How prepared are academic administrators? Leadership and job satisfaction within US research universities

Morris, T. L., & Laipple, J. S. (2015) · Journal of Higher Education Policy and Management · doi:10.1080/1360080x.2015.1019125 · Cited by 91

The determinants of electronic payment systems usage from consumers’ perspective

Oney, E., Oksuzoglu Guven, G., & Hussain Rizvi, W. (2017) · Economic Research-Ekonomska Istraživanja · doi:10.1080/1331677x.2017.1305791 · Cited by 89

Principal leadership and school performance: An examination of instructional leadership and organizational management

Sebastian, J., Allensworth, E., Wiedermann, W., Hochbein, C., & Cunningham, M. (2019) · Leadership and Policy in Schools · doi:10.1080/15700763.2018.1513151 · Cited by 88

Towards future-oriented conservation: Managing protected areas in an era of climate change

van Kerkhoff, L., Munera, C., Dudley, N., Guevara, O., Wyborn, C., Figueroa, C., Dunlop, M., Hoyos, M. A., Castiblanco, J., & Becerra, L. (2019) · Ambio · doi:10.1007/s13280-018-1121-0 · Cited by 87

Corporate social responsibility and sustainability performance measurement systems: implications for organizational performance

Asiaei, K., Bontis, N., Barani, O., & Jusoh, R. (2021) · Journal of Management Control · doi:10.1007/s00187-021-00317-4 · Cited by 91

The Bureaucratization, Commodification, and Privatization of Sexual Harassment through Institutional Discourse: A Study of the Big Ten Universities

Clair, R. P. (1993) · Management Communication Quarterly · doi:10.1177/0893318993007002001 · Cited by 86

The measurement of perceived value in higher education: A unidimensional approach

Alves, H. (2011) · The Service Industries Journal · doi:10.1080/02642069.2011.550042 · Cited by 86

Differentiation through customer involvement in production or delivery

Song, J. H., & Adams, C. R. (1993) · Journal of Consumer Marketing · doi:10.1108/07363769310039085 · Cited by 84

Legal Design as a Thing: A Theory of Change and a Set of Methods to Craft a Human-Centered Legal System

Hagan, M. (2020) · Design Issues · doi:10.1162/desi_a_00600 · Cited by 83

A Systematic Mapping Study of HCI Practice Research

Ogunyemi, A. A., Lamas, D., Lárusdóttir, M. K., & Loizides, F. (2019) · International Journal of Human–Computer Interaction · doi:10.1080/10447318.2018.1541544 · Cited by 82

Planning for the Future: Leadership Development and Succession Planning in Education

Fusarelli, B. C., Fusarelli, L. D., & Riddick, F. (2018) · Journal of Research on Leadership Education · doi:10.1177/1942775118771671 · Cited by 82

Antecedents of Customer Loyalty in Banking Sector: A Mediational Study

Bhat, S. A., Darzi, M. A., & Parrey, S. H. (2018) · Vikalpa: The Journal for Decision Makers · doi:10.1177/0256090918774697 · Cited by 82

Critical analysis of the impact of artificial intelligence integration with cutting-edge technologies for production systems

Varriale, V., Cammarano, A., Michelino, F., & Caputo, M. (2025) · Journal of Intelligent Manufacturing · doi:10.1007/s10845-023-02244-8 · Cited by 79

Green IT and Green Software

Verdecchia, R., Lago, P., Ebert, C., & de Vries, C. (2021) · IEEE Software · doi:10.1109/ms.2021.3102254 · Cited by 78

Policy Initiatives to Address the Challenges of an Older Population in the Workforce

Nagarajan, N. R., & Sixsmith, A. (2023) · Ageing International · doi:10.1007/s12126-021-09442-w · Cited by 75

The Impact of Artificial Intelligence on Expertise Development: Implications for HRD

Ardichvili, A. (2022) · Advances in Developing Human Resources · doi:10.1177/15234223221077304 · Cited by 77

Applying the balanced scorecard to local public health performance measurement: deliberations and decisions

Weir, E., d'Entremont, N., Stalker, S., Kurji, K., & Robinson, V. (2009) · BMC Public Health · doi:10.1186/1471-2458-9-127 · Cited by 74

The “black box” at work

Ajunwa, I. (2020) · Big Data & Society · doi:10.1177/2053951720938093 · Cited by 72

Leadership in the Administrative State: The Concept of Administrative Conservatorship

Terry, L. D. (1990) · Administration & Society · doi:10.1177/009539979002100401 · Cited by 71

What’s important for relationship management? The mediating roles of relational trust and satisfaction for loyalty of cooperative banks’ customers

Damberg, S., Schwaiger, M., & Ringle, C. M. (2022) · Journal of Marketing Analytics · doi:10.1057/s41270-021-00147-2 · Cited by 69

Business model design and innovation: Unlocking the performance benefits of innovation

Gronum, S., Steen, J., & Verreynne, M.-L. (2016) · Australian Journal of Management · doi:10.1177/0312896215587315 · Cited by 69

Consumer intentions to engage in s-commerce: a cross-national study.

Bianchi, C., Andrews, L., Wiese, M., & Fazal-E-Hasan, S. (2017) · Journal of Marketing Management · doi:10.1080/0267257x.2017.1319406 · Cited by 68

Co-design with marginalised people: designers’ perceptions of barriers and enablers

Jagtap, S. (2022) · CoDesign · doi:10.1080/15710882.2021.1883065 · Cited by 67