Cited by 798Privacy, Security, and Data ProtectionTechnology Adoption and User BehaviourUser Authentication and Security Systems

The privacy paradox – investigating discrepancies between expressed privacy concerns and actual online behavior – a systematic literature review

Open access
Barth, Susanne, de Jong, Menno D.T.·2017·Telematics and Informatics

Abstract

Also known as the privacy paradox, recent research on online behavior has revealed discrepancies between user attitude and their actual behavior. More specifically: While users claim to be very concerned about their privacy, they nevertheless undertake very little to protect their personal data. This systematic literature review explores the different theories on the phenomenon known as the privacy paradox. Drawing on a sample of 32 full papers that explore 35 theories in total, we determined that a user’s decision-making process as it pertains to the willingness to divulge privacy information is generally driven by two considerations: (1) risk-benefit evaluation and (2) risk assessment deemed be none or negligible. By classifying in accordance with these two considerations, we have compiled a comprehensive model using all the variables mentioned in the discussed papers. The overall findings of the systematic literature review will investigate the nature of decision-making (rational vs. irrational) and the context in which the privacy paradox takes place, with a special focus on mobile computing. Furthermore, possible solutions and research limitation issues will be discussed.

AI snapshot

Written from the paper’s full text.

TL;DR

This systematic literature review synthesizes 32 full papers covering 35 theories to explain the privacy paradox—the discrepancy between expressed privacy concerns and actual online disclosure behavior. It organizes explanations into rational risk-benefit calculation, biased risk assessment within that calculation, and little-to-no risk assessment, arguing that decision-making is often more irrational, especially in mobile computing.

Key findings

  • Across 32 full papers and 35 theories, the review clusters explanations into two main categories: (1) risk-benefit calculation and (2) little to no risk assessment; the first is subdivided into rational calculation and biased risk assessment, with five bias types (heuristics; under-/overestimation of risks and benefits; immediate gratifications; difference between judgments of risks and benefits; habit).
  • The authors conclude that decision-making takes place to a greater extent on an irrational level rather than a rational one, especially for mobile computing, and that the emergence of the privacy paradox is context-dependent.
  • Concrete solutions remain scarce; proposed directions include user-oriented design, privacy awareness tools, situation-specific disclaimers, security warnings, and design cues adapted to different cognitive styles.
  • Only nine studies addressed mobile applications, so the review broadened its parameters to include social network sites, general online contexts, websites, and e-commerce platforms.

Methods

  • Systematic literature review using electronic database searches in GoogleScholar, Scopus, IEEE, Web of Science, and ACM with the keyword “privacy paradox,” plus a manual search of reference lists.
  • Inclusion criteria: full peer-reviewed papers, peer-reviewed conference papers, and published book chapters that explicitly mention and discuss the privacy paradox with a theory or theoretical concept; excluded general privacy articles, personalization privacy paradox, practical-only solutions, legal/ethical discussions, research proposals, and commentaries.
  • Searches resulted in an initial item set of 110 articles; the final sample was N = 32 full papers accounting for 35 theories, which were reviewed to detect clusters and differentiate rational from irrational approaches.

Limitations

  • Stated: attitude and intention are not actual behavior, and actual behavior is seldom measured in the studies; privacy concerns seem highly situation-dependent and fluent over time, yet most studies researched privacy as a stable concept or used conventional polls unsuitable for studying online privacy.
  • Stated: the authors note Dienlin and Trepte’s critique that the privacy paradox may be “a relic of the past,” but they disagree and argue future research should measure actual behavior; they also state that attempts to theoretically explain and practically solve the privacy paradox are still scarce.
  • Evident from text: only nine studies addressed mobile applications, so the review broadened contexts; as a systematic literature review, it synthesizes theories rather than testing them empirically and reports no pooled effect sizes.

Model-written summary. Check it against the paper before relying on it.

Integrity signals

Registry

Crossref · 10.1016/j.tele.2017.04.013

Cites

114 of 114 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Claims the paper makes

10 of 90 cited sources checked · 3 supported · 0 flagged · accuracy not yet measured

  • Premisecitation

    During information exchange, negative consequences are rationally weighed against goals and possible outcomes, aiming to maximize benefits and minimize the risks of information disclosure.

    “During information exchange, negative consequences are rationally weighed against goals and possible outcomes, aiming to maximize benefits and minimize the risks of information disclosure (Keith et al., 2013;Li, 2012;Vroom, 1964).”
    Quote in the paperNot a substantial claim1 of 3 sources checked
    • cites Keith et al., 2013 source

      Section 2.1 frames disclosure as a rational choice involving costs and benefits, and §5.3 says the study demonstrates a tradeoff between disclosure benefits and risks. But §5.3 also identifies rational decision-making as a premise of privacy calculus and notes evidence of bounded rationality, so the claim overstates rational weighing and optimization as a description of actual behavior. (LLM, conf=0.82)

      Experimental — accuracy not yet measured
    • cites Li, 2012

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Vroom, 1964
  • Premisecitation

    Within the risk-benefit calculation, economic benefits, personalization or convenience and social benefit tend to negate the downside of perceived risks.

    “Within this calculation, economic benefits, personalization or convenience and social benefit tend to negate the downside of perceived risks (Wilson and Valacich, 2012).”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites Wilson and Valacich, 2012
  • Premisecitation

    During online transactions, users disclose private information in return for small benefits, even if their general privacy concerns are contrary to this behavior.

    “During online transactions for example, users disclose private information in return for small benefits, even if their general privacy concerns are contrary to this behavior (Wilson and Valacich, 2012).”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites Wilson and Valacich, 2012
  • Premisecitation

    Individuals usually choose a small benefit in the short term over a larger benefit in the longer term.

    “If there is choice, individuals usually choose a small benefit in the short term over a larger benefit in the longer term.”
    Quote in the paperSubstantial claim1 of 2 sources checked
    • cites O'Donoghue and Rabin, 2001 source

      The Introduction says present-biased people tend to pursue immediate gratification and that additional options can induce procrastination. It does not establish that, whenever there is a choice, individuals usually select a smaller short-term benefit over a larger long-term one; the modeled effect depends on the options and their costs. (LLM, conf=0.85)

      Experimental — accuracy not yet measured
    • cites Loewenstein, 1999 source
  • Findingown data

    A pattern emerged making a differentiation between rational and irrational approaches for paradoxical behavior.

    “A pattern emerged, making a differentiation between rational and irrational approaches for paradoxical behavior.”
    Quote in the paperSubstantial claim
  • May combine two claims. 45
  • Classified as probably not a substantial claim. 68
  • The quote only partly states this claim. 1
  • May combine two claims.

    Premisecitation

    A user's ability to access all the relevant information is bounded by nature, leading to a situation where the risks are deemed to be outweighed by benefits.

    “A user's ability to access all the relevant information is bounded by nature, leading to a situation where the risks are deemed to be outweighed by benefits (Deuker, 2010).”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites Deuker, 2010 source

      Section 3 says users have limited ability to access and process decision-relevant information, and that their processing and reasoning capabilities are restricted by nature. But it says bounded rationality can lead to either over- or underestimation of privacy risks; it does not establish that limited access itself causes users to judge benefits as outweighing risks. The separate discussion of immediate gratification says benefits can lead users to underestimate privacy risks. No page number is available in our copy. (LLM, conf=0.83)

      Experimental — accuracy not yet measured
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Personalization, convenience, economic benefits and social advantages will suppress the perception of risks while over-emphasizing the perceived benefits of privacy disclosure.

    “In such instances, personalization, convenience, economic benefits and social advantages will suppress the perception of risks while over-emphasizing the perceived benefits of privacy disclosure (Wilson and Valacich, 2012).”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites Wilson and Valacich, 2012

      In “Perceived Benefits of Privacy Disclosure” (page not provided), the paper identifies economic, personalization or convenience, and social benefits as factors that tend to counteract the negative effect of perceived risks. It hypothesizes that these benefits increase perceived benefits of disclosure, but does not say that the benefit types themselves suppress the perception of risks or necessarily cause benefits to be over-emphasized; its risk-perception hypothesis concerns benefit immediacy. (LLM, conf=0.86)

      Experimental — accuracy not yet measured
  • May combine two claims.

    Premisecitation

    Even if people theoretically have all of the necessary privacy-relevant information, they are unable to make proper sense of all of the information, leading to the application of simplified mental models that often favor the benefits.

    “Even if people theoretically have all of the necessary privacy-relevant information, they are unable to make proper sense of all of the information.This leads to the application of simplified mental models that are often favor the benefits (Pötzsch, 2009).”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites Pötzsch, 2009 source

      The “Consider cognitive boundaries” section says that even with all privacy-relevant information available, people cannot use it all to make a rational decision and instead apply a simplified mental model. Section 3.2, “Balancing Values,” says privacy costs can become less salient while benefits are advertised. It does not establish that the simplified mental models themselves often favor benefits or that the cognitive limitation causes that preference. Page numbers are unavailable in our copy. (LLM, conf=0.84)

      Experimental — accuracy not yet measured
  • May combine two claims.

    Premisecitation

    Individuals tend to heavily discount the low probability of high future risks, resulting in a preference for almost instantaneous benefits.

    “Thus, individuals tend to heavily discount the low probability of high future risks (e.g.identity theft), resulting in a preference for almost instantaneous benefits (Acquisti, 2004;Acquisti and Grossklags, 2005;Deuker, 2010;Flender and Müller, 2012;Hughes-Roberts, 2013).”
    Quote in the paperSubstantial claim1 of 3 sources checked
    • cites Acquisti, 2004 source
    • cites Acquisti and Grossklags, 2005 source
    • cites Deuker, 2010 source

      The section on immediate gratification says that immediate benefits can lead users to underestimate future privacy risks, and Section 3 says users give less weight to privacy threats that arise later. The copy does not characterize those risks as low-probability but high-impact, establish that they are heavily discounted, or give identity theft as an example. No page numbers were provided. (LLM, conf=0.84)

      Experimental — accuracy not yet measured
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Individuals encounter self-control problems due to immediate gratifications (present bias) which leads to behavior that may backfire in the long run.

    “Quite often, individuals encounter self-control problems due to immediate gratifications (present bias) which leads to behavior that may backfire in the long run.”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites O'Donoghue and Rabin, 2001 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    If there is a choice, individuals usually choose a small benefit in the short term over a larger benefit in the longer term.

    “If there is a choice, individuals usually choose a small benefit in the short term over a larger benefit in the longer term.”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites Laibson, 1997 source

      The Introduction describes a high short-term discount rate and gives an example of postponing savings to avoid an immediate sacrifice. That supports a preference for near-term benefits in some circumstances, but the paper does not establish that individuals usually choose a smaller near-term benefit over a larger later one whenever offered that choice. (LLM, conf=0.84)

      Experimental — accuracy not yet measured
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingcitation

    The main category where no or marginal risk assessment takes place accounts for three sub-categories: (2a) value of desired goals outweighs risks assessed, (2b) privacy valuation failed, and (2c) knowledge deficiency due to incomplete information.

    “(2a) value of desired goals outweighs risks assessed.Additionally, this process is largely determined by in-and out-group considerations, (2b) the privacy valuation failed, and (2c) a knowledge deficiency eventuates as a result of incomplete information.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    A user's decision-making process as it pertains to the willingness to divulge privacy information is generally driven by two considerations: (1) risk-benefit evaluation and (2) risk assessment deemed none or negligible.

    “we determined that a user's decision-making process as it pertains to the willingness to divulge privacy information is generally driven by two considerations: (1) risk-benefit evaluation and (2) risk assessment deemed be none or negligible.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingreasoning

    The majority of analyzed studies showed that theories to explain the privacy paradox can be characterized by non-rational processes of decision-making, where risk assessment within the risk-benefit calculation is biased by internal or external forces.

    “However, the majority of the analyzed studies showed a markedly different tendency as the theories to explain the privacy paradox can be characterized by the non-rational processes of decision-making.Here, the risk assessment within the risk-benefit calculation is biased by internal or external forces.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Findingnone given

    The previously discussed theories show that the decision process as it pertains to information disclosure is guided by rational cost-benefit calculations where benefits outweigh risks.

    “The previously discussed theories show that the decision process as it pertains to information disclosure is guided by rational cost-benefit calculations where benefits outweigh risks.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Findingreasoning

    Quite often, users are not consciously aware of such a bias and as a consequence choose benefits while ignoring accompanied risks.

    “Quite often, users are not consciously aware of such a bias and as a consequence, choose benefits while ignoring accompanied risks.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    The searches resulted in an item set of 110 articles.

    “These searches resulted in an item set of 110 articles.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingnone given

    Category (1b) can be further divided into five types of biases influencing the calculation process: heuristics, under- and/or overestimation of risks and benefits, immediate gratifications, difference between judgments of risks and benefits, and habit.

    “Category (1b) can be further divided into five different types of biases influencing the calculation process: (I) heuristics, (II) under-and/or overestimation of risks and benefits, (III) (immediate) gratifications, (IV) difference between judgments of risks and benefits, and (V) habit.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    The systematic literature review sample comprised 32 full papers that accounted for 35 theories in total.

    “Drawing on a sample of 32 full papers that explore 35 theories in total”
    • Also stated in: § 2. Method · plain
      “This eventually resulted in a final sample of N = 32 full papers that accounted for 35 theories in total.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    The majority of theories centered around a given cost-benefit calculation, with most favoring benefits over costs.

    “Furthermore, the majority of theories centered around a given cost-benefit calculation, with most favoring benefits over costs.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingnone given

    Both calculation processes ultimately lead to paradoxical behavior.

    “Both calculation processes ultimately lead to paradoxical behavior eventually.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingnone given

    The risk-benefit calculation category can be divided into (1a) a largely rational calculation of risks and benefits where benefits outweigh risks, and (1b) a calculation process where risk assessment is biased and benefits are prevalent.

    “The risk-benefit calculation category can be further divided into (1a) a largely rational calculation of risks and benefits whereas benefits outweigh risks, and (1b) a calculation process but risk assessment is biased and benefits are prevalent as a result.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingnone given

    In other cases, the risk-benefit assessment is not completely rationally calculated, but is subject to factors such as time constraints, immediate gratification or optimistic bias.

    “In other cases, the risk-benefit assessment is not completely rationally calculated, rather subject to and influenced by factors such as time constraints, immediate gratification or optimistic bias.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Findingnone given

    The majority of research into the privacy paradox considers general internet activities with a focus on e-commerce and social networking activities in particular.

    “The majority of research into the privacy paradox considers general internet activities with a focus on e-commerce and social networking activities in particular.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingreasoning

    These biases are often nonconscious but play a major part in the eventual decision-making.

    “These biases are often nonconscious but play a major part in the eventual decision-making.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingreasoning

    A decision is usually rapidly derived without an orderly subsequent analysis of the situation.

    “Hence, a decision is usually rapidly derived without an orderly subsequent analysis of the situation.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Findingnone given

    Heuristics can lead to biases and an approach that has been successful in the past is no guarantee that it will prove suitable in another situation.

    “However, heuristics can lead to biases and an approach that has been successful in the past is no guarantee that it will prove suitable in another situation.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingcitation

    Most studies have researched privacy as a stable concept or used conventional polls that are not suitable for studying online privacy.

    “However, most studies have researched privacy as a stable concept (Xu et al., 2010) or used conventional polls that are not suitable for studying online privacy (Baek, 2014).”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites Xu et al., 2010

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Baek, 2014 source
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Findingnone given

    Heuristics hinder individuals from developing new ideas and alternative solutions.

    “Furthermore, heuristics hinder individuals from developing new ideas and alternative solutions.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Findingnone given

    Privacy concerns seem to be highly situation-dependent and can be described as a fluent concept that changes over time.

    “Privacy concerns seem to be highly situation-dependent and can be described as a fluent concept that changes over time.”
    Quote in the paperNot a substantial claim
  • The quote only partly states this claim.

    Findingown data

    The systematic literature review identified three categories of decision-making affecting information privacy: rational risk-benefit calculation, irrational risk-benefit calculation with biased risk assessment, and negligible or no risk assessment.

    “The systematic literature brought three decision-making categories effecting information privacy to light.First, decisionmaking can be divided into either a rational calculation of risk and benefits, or an irrational risk-benefit calculation characterized by biased risk assessment.”
    • Also stated in: § 4.1. Categories of decision making in the context of information privacy · plain
      “The third category of decision-making describes processes in which negligible or no risk assessment takes place.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingnone given

    Attitude and intention are not actual behavior, and actual behavior is seldom measured in the studies.

    “Attitude and intention are not actual behavior and actual behavior is seldom measured in the studies.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Findingnone given

    This observation has not been researched to date.

    “This observation has not been researched to date, despite the fact that this might play an inherent role in solving the privacy paradox problem.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingnone given

    Research on the tendency to organize mobile application use according to goal orientation is still scarce.

    “However, research on this tendency is still scarce and should not be neglected when looking for solutions.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Findingnone given

    Attempts to theoretically explain and practically solve the problem of the privacy paradox are still scarce.

    “attempts to theoretically explain and practically solve the problem of the privacy paradox are still scarce”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Study design and conductnone given

    Only full, peer-reviewed papers, peer-reviewed conference papers and published book-chapters were included.

    “Overall, only full, peer-reviewed papers, peer-reviewed conference papers and published book-chapters were included.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Study design and conductnone given

    Articles that dealt with privacy issues and concerns in general were not included.

    “Articles that dealt with privacy issues and concerns in general were not included.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductnone given

    The electronic database literature search was conducted in GoogleScholar, Scopus, IEEE, Web of Science and ACM.

    “An electronic database literature search was conducted in GoogleScholar, Scopus, IEEE, Web of Science and ACM.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Risk-benefit calculation plays a major role in the context of information privacy, known as the freedom to decide with whom, how and to what extent personal data is shared.

    “Risk-benefit calculation plays a major role in the context of information privacy, known as the freedom to decide with whom, how and to what extent personal data is shared (Li et al., 2010).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Li et al., 2010

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    Users claim to be very concerned about their privacy but do very little to protect their personal data (the privacy paradox).

    “While users claim to be very concerned about their privacy, they nevertheless undertake very little to protect their personal data.”
    • Also stated in: § 1. Introduction · plain
      “This discrepancy between the expressed concern and the actual behavior of users is a phenomenon known as the privacy paradox: users claim to be very concerned about their privacy but do very little to protect their personal data.”
    • Also stated in: § 1.1. The privacy paradox · boosted
      “Known as the privacy paradox, it is a documented fact that users have a tendency towards privacy-compromising behavior online which eventually results in a dichotomy between privacy attitudes and actual behavior (Acquisti, 2004;Barnes, 2006).”
    Quote in the paperSubstantial claim0 of 2 sources checked
    • cites Acquisti, 2004 source
    • cites Barnes, 2006 source
  • Classified as probably not a substantial claim.

    Study design and conductnone given

    Only subject articles in which the phenomenon of privacy paradox was explicitly mentioned and discussed were considered eligible.

    “Only the subject articles in which the phenomenon of privacy paradox was explicitly mentioned and discussed were considered eligible.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Premisecitation

    Intention and actual behavior are positively influenced by expected benefits but also negatively affected by associated costs.

    “Hence, intention and actual behavior are positively influenced by expected benefits (e.g. using an app) but also negatively affected by associated costs (e.g.possible data usage by third parties) (Culnan and Armstrong, 1999).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Culnan and Armstrong, 1999 source
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    The cognitive style of decision-making during risk-benefit calculations is both analytical and conscious and can be described as logical, cause and effect, rule-based, hierarchical, sequential, process-oriented, slower to implement but quicker to change, high effort, oriented toward delayed action, conscious, and experienced actively with the individual aware of and in control of the process.

    “The cognitive style of decision-making during risk-benefit calculations is both analytical and conscious and can be described as 'logical, cause and effect, rule-based, hierarchical, sequential, process-oriented, slower to implement but quicker to change, high effort, oriented toward delayed action, conscious, and experienced actively with the individual aware of and in control of the process' (p.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Novak and Hoffman, 2008 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductnone given

    A manual search of reference lists was conducted to identify additional papers that may have been missed by the electronic database search.

    “Furthermore, a manual search of reference lists was conducted to identify additional papers that may have been missed by the electronic database search.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Extraversion and agreeableness increased perceived benefits from the use of mobile applications, regardless of the cultural environment.

    “Extraversion and agreeableness increased perceived benefits from the use of mobile applications, regardless of the cultural environment.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Pentina et al., 2016 source
  • Classified as probably not a substantial claim.

    Study design and conductnone given

    Only articles that discussed the privacy paradox explicitly with the aid of a theory or theoretical concept were included in the final sample.

    “Only articles that discussed the privacy paradox explicitly with the aid of a theory or theoretical concept were included in the final sample.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation

    Quite often, the perceived benefits outweigh the perceived risks, which eventually leads to the neglecting of privacy concerns that often results in the disclosure of information in exchange for social or economic benefit.

    “Quite often, the perceived benefits outweigh the perceived risks, which eventually leads to the neglecting of privacy concerns that often results in the disclosure of information in exchange for social or economic benefit (Privacy Calculus Theory; Culnan and Armstrong, 1999).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Culnan and Armstrong, 1999 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The stronger the intention, the more likely it is that a person will engage in a certain behavior.

    “The stronger the intention, the more likely it is that a person will engage in a certain behavior.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Ajzen and Fishbein, 1980

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The decision-making process is based on three beliefs: valence, expectancy, and instrumentality.

    “Here, the decision-making process is based on three beliefs: (1) valence (emotional attitude towards a particular outcome and the allure of receiving a reward); (2) expectancy (self-confidence to do s.th.); and (3) instrumentality (perception of the probability of gaining reward).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Vroom, 1964
  • May combine two claims.

    Premisecitation

    Privacy concerns are considered but most individuals are unable to address them adequately.

    “Thus, privacy concerns are considered but most individuals are unable to address them adequately (Phelan et al., 2016).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Phelan et al., 2016 source
  • May combine two claims.

    Premisecitation

    In the context of social networking sites, teenagers in particular operate under bounded rationality and risk assessment takes place according to personal experiences pertaining to privacy invasion and not hypothetically in advance.

    “In the context of social networking sites, teenagers in particular operate under bounded rationality and risk assessment takes place according to personal experiences pertaining to privacy invasion and not hypothetically in advance (Jia et al., 2015).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Jia et al., 2015 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The stronger such attitudes, perceived control and the compliance with social norms are, the more likely it is that an individual will engage in a certain behavior.

    “The stronger such attitudes, perceived control and the compliance with social norms are, the more likely it is that an individual will engage in a certain behavior.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Ajzen, 1985 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Based on a subjective belief system, an individual chooses a certain behavior over another because of the expected outcome of maximizing benefits while minimizing costs.

    “Based on a subjective belief system, an individual chooses a certain behavior over another because of the expected outcome of maximizing benefits while minimizing costs (Expectancy Theory; Vroom, 1964).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Vroom, 1964
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    The experiential processes are associative, emotional, low effort, rapid to implement but slow to change, parallel, immediate, outcome-oriented, holistic, preconscious and experienced passively with the process opaque to the individual.

    “The experiential processes are 'associative, emotional, low effort, rapid to implement but slow to change, parallel, immediate, outcome-oriented, holistic, preconscious and experienced passively with the process opaque to the individual' (p.57, Novak and Hoffman, 2008).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Novak and Hoffman, 2008 source
  • May combine two claims.

    Premisecitation

    Individuals constantly try to rationally maximize benefits but decision-making can only be rational within the limits of cognitive ability and available time.

    “Individuals constantly try to rationally maximize benefits but decision-making can only be rational within the limits of cognitive ability and available time (Theory of Bounded Rationality; Simon, 1982).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Simon, 1982

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Fundamentalists expressed higher privacy valuation than those with a more pragmatic stance or unconcerned individuals.

    “Fundamentalists for example (those highly concerned about data sharing with third parties and unwilling to place ongoing trust in particular organizations) expressed higher privacy valuation than those with a more pragmatic stance (concerned about data-sharing practices but willing to engage in privacy calculus activities), or unconcerned individuals (willing to share data, also with third parties”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Motiwalla et al., 2014
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Intense intuitive concern may be overruled (but not reduced) by less intense concerns resulting from conscious consideration.

    “Intense intuitive concern may be overruled (but not reduced) by less intense concerns resulting from conscious consideration.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Kahneman, 2003 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Privacy concerns did not have any influence on the adoption and use of mobile applications.

    “Privacy concerns did not have any influence on the adoption and use of mobile applications.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Pentina et al., 2016 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    From their subjective point of view, the decision process may well appear rational.

    “However, from their subjective point of view, the decision process may well appear rational (Flender and Müller, 2012).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Flender and Müller, 2012 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The Theory of Reasoned Action states that an individual's behavioral intention depends on the attitude towards a certain behavior and the subjective norms.

    “Taking the intentional perspective of a given rational behavior into account, the Theory of Reasoned Action (Ajzen and Fishbein, 1980) states that an individual's behavioral intention depends on the attitude towards a certain behavior and the subjective norms.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Ajzen and Fishbein, 1980

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The Theory of Planned Behavior states that behavioral intention is influenced by existing attitudes about desired outcomes, social norms and the evaluation of the risk-benefit of that outcome (perceived behavioral control).

    “The Theory of Planned Behavior (TPB) (Ajzen, 1985) takes this a step further as behavioral intention is influenced by existing attitudes about desired outcomes, social norms and the evaluation of the risk-benefit of that outcome (perceived behavioral control).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Ajzen, 1985 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Actual control may be the missing variable that could explain the discrepancy between intention and behavior.

    “Actual control may be the missing variable that could explain the discrepancy between intention and behavior.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    Sundar et al. (2013) found that privacy disclosure behavior in an online context is determined heuristically rather than systematically, which leads to a positive attitude towards information disclosure.

    “Also Sundar et al. (2013) found that privacy disclosure behavior in an online context is determined heuristically rather than systematically, which leads to a positive attitude towards information disclosure.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Sundar et al., 2013 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Being in a good mood lets people evaluate targets or situations as more positive than they may be.

    “For instance, being in a good mood lets people evaluate targets or situations as more positive than they may be.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Schwarz, 2011

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationnone given

    The technical processes underlying mobile computing exceed the comprehension of most users.

    “We would argue that the technical processes underlying mobile computing exceed the comprehension of most users.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    Individuals tend to underestimate their own risk of privacy invasion while overestimating the chances that others will experience adverse events.

    “Individuals tend to underestimate their own risk of privacy invasion while overestimating the chances that others will experience adverse events.”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites Acquisti, 2004 source
    • cites Flender and Müller, 2012 source
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Kehr et al. (2015) concluded that the privacy paradox may result from misleading situational cues which bias cognitive valuation processes and the prevalence of situation-specific considerations as compared to generic attitudes.

    “In reference to cognitive heuristics and mental shortcuts, Kehr et al. (2015) concluded that the privacy paradox may result from misleading situational cues which bias cognitive valuation processes (e.g.affective thinking) and the prevalence of situation-specific considerations as compared to generic attitudes (Extension to the Privacy Calculus Theory).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Kehr et al., 2015 source
  • May combine two claims.

    Premisecitation

    Privacy disclosure intention is determined by situational cues even if dispositional attitudes regarding privacy behavior are different to intention.

    “Eventually, privacy disclosure intention is determined by situational cues even if dispositional attitudes regarding privacy behavior are different to intention.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Kehr et al., 2015 source
  • May combine two claims.

    Premisecitation

    Privacy decisions are driven by situation-specific privacy assessment, general dispositions and affect-based heuristics.

    “The study of Kehr et al. (2015) showed that privacy decisions are driven by situation-specific privacy assessment, general dispositions (i.e.general privacy concerns, institutional trust) and affect-based heuristics (quite often subconscious processes).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Kehr et al., 2015 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Cues-Filtered-Out Theory implies that individuals disclose more personal data in computer-mediated communication settings compared to face-to-face settings due to the absence of social and contextual cues leading to disclosure of information online despite general privacy concerns.

    “Cues-Filtered-Out Theory (Sproull andKiesler, 1986, 1991) implies that individuals disclose more personal data in computermediated communication settings compared to face-to-face settings due to the absence of social and contextual cues leading to disclosure of information online despite general privacy concerns (Pötzsch et al., 2010).”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites Sproull and Kiesler, 1986, 1991

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Pötzsch et al., 2010 source
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Being in a positive mood positively influences privacy protection attitude, whereas being in a negative mood increases risk perception.

    “Being in a positive mood positively influences privacy protection attitude, whereas being in a negative mood increases risk perception (Kehr et al., 2014).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Kehr et al., 2014
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Judgments are based on feelings of ease or difficulty, as situation or targets that are easy to process are evaluated as more likely to be of less risk and more valuable.

    “Furthermore, judgments are based on feelings of ease or difficulty, as situation or targets that are easy to process are evaluated as more likely to be of less risk and more valuable.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Schwarz, 2011

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based). May combine two claims.

    Premisenone given

    Social life is more than individual acts, yet it is determined by social forces such as traditions, institutions and moral codes.

    “Considering interpersonal relationships, social life is more than individual acts, yet it is determined by social forces such as traditions, institutions and moral codes.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    When considering emotional factors during decision-making processes, individuals rely upon their feelings, which generally leads to accurate responses but not always.

    “When considering emotional factors during decision-making processes, individuals rely upon their feelings (mood, meta-cognition, emotion and body sensation), which generally leads to accurate responses but not always (Feeling-as-Information Theory; Schwarz, 2011).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Schwarz, 2011

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim.

    Interpretationreasoning

    The majority of users do not possess the expertise nor the experience to engage in what would be considered appropriate protective behavior for mobile apps.

    “However, such protection measures are not easily accessible while downloading and installing apps, suggesting that the majority of users do not possess the expertise nor the experience to engage in what would be considered appropriate protective behavior.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Mental short-cuts allow individuals to come to decisions quickly while suppressing any urge to think about the next action.

    “Mental short-cuts allow individuals to come to decisions quickly while suppressing any urge to think about the next action (Cognitive Heuristics; Tversky and Kahneman, 1975).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Tversky and Kahneman, 1975 source
  • May combine two claims.

    Interpretationreasoning

    The desire to own a particular app seems to outweigh potential risks all too often, making it harder to overcome the privacy paradox.

    “This makes it even harder to overcome the privacy paradox as the desire to own a particular app seems to outweigh potential risks all too often.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    Individuals tend to organize their use of mobile applications according to goal orientation, with users showing a higher susceptibility to accepting privacy and security intrusions when compared to less important applications.

    “Furthermore, individuals tend to organize their use of mobile applications according to goal orientation, with users showing a higher susceptibility to accepting privacy and security intrusions (e.g. a banking app) when compared to less important applications (e.g. a gaming app) (Shklovski et al., 2014).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Shklovski et al., 2014 source
  • May combine two claims.

    Premisecitation

    Low transparency about data usage by provider companies leads to misinformation and misinterpretation of how third parties will utilize users' information and data disclosure despite privacy concerns.

    “This situation, in combination with low transparency as it pertains to data usage by provider companies, eventually leads to misinformation and misinterpretation of how third parties will utilize users' information and data disclosure despite privacy concerns (Young and Quan-Haase, 2013).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Young and Quan-Haase, 2013 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The contradictory behavior of privacy protection occurs because privacy, as a concept, is not yet integrated into an individual's social representation.

    “According to Oetzel and Gonja (2011), the contradictory behavior of privacy protection occurs because privacy, as a concept, is not yet integrated into an individual's social representation.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Oetzel and Gonja (2011) source
  • May combine two claims.

    Premisecitation

    Users become aware of the consequences of sharing information at a social privacy level but not at an institutional privacy level.

    “By doing so, users become aware of the consequences of sharing information at a social privacy level but not at an institutional privacy level.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Young and Quan-Haase, 2013 source
  • May combine two claims.

    Premisecitation

    Users are lacking in privacy protection knowledge at both the technological and legal levels, leading to misinterpretation of the likelihood of actual privacy violations and to inaccurate predictions of future hazards.

    “This implies that users are lacking in privacy protection knowledge, at both the technological and legal levels; leading to misinterpretation of the likelihood of actual privacy violations and to inaccurate predictions of future hazards (Acquisti and Grossklags, 2005).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Acquisti and Grossklags, 2005 source
  • May combine two claims.

    Premisecitation

    Habit probably inhibits engagement in privacy management tools on social networks, despite increased experience with social networking, leading to a disconnection between privacy concerns and behaviors.

    “Quinn (2016) found that habit (habit was identified as one out of nine uses and gratifications) probably inhibits engagement in privacy management tools on social networks, despite increased experience with social networking, which eventually leads to a disconnection between privacy concerns and behaviors.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Quinn (2016) source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Self-presentation (impression management) is the process by which individuals try to control the impression they make on others.

    “Self-presentation (impression management) is the process by which individuals try to control the impression the make on others.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Leary and Kowalski, 1990 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Rule-of-thumb strategies play an important role in decision making.

    “Rule-of-thumb strategies play an important role in decision”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Tversky and Kahneman, 1975 source
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    The privacy paradox may result from misleading situational cues which bias the cognitive valuation processes and the prevalence of situation-specific considerations as compared to generic attitudes.

    “The privacy paradox may result from misleading situational cues which bias the cognitive valuation processes (e.g.affective thinking) and the prevalence of situation-specific considerations as compared to generic attitudes.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Culnan and Armstrong, 1999 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Heuristics can lead to biases because something that has been applicable in the past is not necessarily suitable in another situation.

    “But heuristics can lead to biases as something that has been applicable in the past, is not necessarily suitable in another situation.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Tversky and Kahneman, 1975 source
  • May combine two claims.

    Premisecitation

    Users express a desire for transparency and information control but are not able to act according to their needs for privacy.

    “Users express a desire for transparency and information control but are not able to act according to their needs for privacy (Shklovski et al., 2014).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Shklovski et al., 2014 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Individuals feel indirect pressure to change their own behavior in order to conform to an admired peer group.

    “Individuals feel indirect pressure to change their own behavior in order to conform to an admired peer group.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Crutchfield, 1955 source
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Individuals rely on their feelings in decision-making processes, often leading to accurate responses but sometimes not.

    “Individuals rely on their feelings (mood, meta-cognition, emotion and body sensation) in decision-making processes, often leading to accurate responses but sometimes not.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Schwarz, 2011

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Users' participation in social networks consists of three phases: initial use, exploratory use and managed use.

    “Users' participation in SNs consists of three phases: initial use, exploratory use and managed use.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Hu and Ma, 2010
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationnone given

    Decision-making in a mobile environment is subject to environmental and circumstantial factors different from those encountered during desktop computing.

    “as decision-making in a mobile environment is subject to environmental and circumstantial factors different from those encountered during desktop computing”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    There are two explanations for the privacy paradox: either individuals act on their intuitive concern without assessing the risks due to incomplete understanding of it, or high considered concern may be overridden by low considered concern.

    “there are two explanations for the privacy paradox: Either individuals act on their intuitive concern without assessing the risks due to incomplete understanding of it (no considered concern takes place) or high considered concern may be overridden by low considered concern”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Kahneman, 2003 source
  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation

    Decision-making is based on two systems: System I is fast and automatic but vulnerable to influences that inhibit the rational decision-making process, whereas System II is rational and responsible for reasoning.

    “System I is fast and automatic but is vulnerable to influences that inhibit the rational decision-making process (produces intuitive concern for instance), whereas System II is rational and responsible for reasoning (produces considered concern, for instance).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Kahneman, 2003 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Behavior is a result of conscious choices with the purpose to maximize gain and minimize loss.

    “Behavior is a result of conscious choices with the purpose to maximize gain and minimize loss.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Vroom, 1964
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Individuals have a tendency to underestimate the likelihood of experiencing adverse events.

    “Individuals have a tendency to underestimate the likelihood of experiencing adverse events.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Irwin, 1953 source
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Premisecitation

    Privacy is a dynamic process of interaction regulation with others.

    “Privacy is a dynamic process of interaction regulation with others.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Altman, 1975
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationreasoning

    Public Value Theory partly explains the privacy paradox because people do not engage in protective behavior because they fail to value data protection adequately.

    “This explains partly the privacy paradox as people do not engage in protective behavior because they fail to value data protection adequately.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Meynhardt, 2009 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Individuals do not process information in a rational way.

    “Individuals do not process information in a rational way.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Kahneman and Tversky, 1979 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The intention to disclose personal information is based on a rational risk-benefit calculation as perceived benefits are weighed against risk probability.

    “The intention to disclose personal information is based on a rational risk-benefit calculation as perceived benefits are weighed against risk probability.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Culnan and Armstrong, 1999 source
95 of 95
  • The paper relies on this without support.

    There is no unilaterally accepted theory used to explain online behavior when it comes to information disclosure, nor is there a consensus on the mental processes users rely upon when deciding whether to disclose information or not.

    “To our knowledge, there is not one unilaterally accepted theory used to explain the online behavior of users when it comes to information disclosure, nor is there a consensus on the mental processes users rely upon when deciding whether to disclose information or not.”
  • The authors state this as an assumption.

    Individuals recognize their needs and how to satisfy them.

    “This assumes that individuals recognize their needs and how to satisfy them.”
2 of 2

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

  • The privacy paradox exists because privacy attitudes are often based on general beliefs about privacy that do not correspond to attitudes toward privacy in specific circumstances.

    “Researchers have argued that the privacy paradox exists because privacy attitudes are often based on beliefs about privacy in general that do not correspond to attitudes toward privacy in specific circumstances (for reviews, see Barth & de Jong, 2017; Li, 2011).”

    From Privacy Cynicism and its Role in Privacy Decision-Making (2024) · cites this paper as Barth & de Jong, 2017

  • The privacy paradox can be explained by psychological processes: users perform a risk-benefit calculation guided by rationality; concerns are overridden by factors such as desirability of the app, time constraints, or promised gratifications; or users act on intuition without assessing risk of information sharing online.

    “This seemingly paradoxical behavior can be explained by various psychological processes that take place during decision-making: (a) Users perform a risk-benefit calculation, guided by rationality, (b) they do show concerns but these concerns are overridden by factors such as desirability of the app, time constraints, or promised gratifications, or (c) they act on their intuition without assessing”
  • Users are interested in privacy protection but their privacy concerns rarely translate into actual behavior.

    “Research into online privacy shows that users are interested in privacy protection but that their privacy concerns rarely translate into actual behavior (Barth and De Jong, 2017;Joinson et al., 2010;Tsai et al., 2006).”
  • Several studies reported the privacy paradox in the context of social network sites and e-commerce.

    “Several studies reported the privacy paradox in the context of SNSs and e-commerce (for reviews, see Barth and de Jong, 2017;Kokolakis, 2017).”

    From The privacy and control paradoxes in the context of smartphone apps (2022) · cites this paper as Barth and de Jong, 2017

Cites

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Cited by

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Authors
Barth, S., & de Jong, M. D. T.
Affiliations
University of Twente (NL)
Corresponding author
Barth, Susanne
Venue
Telematics and Informatics
Publisher
Elsevier BV
Published
2017-11
Volume
34
Issue
7
Pages
1038-1058
ISSN
0736-5853 (ISSN-L)
OpenAlex
W2609588687
Cited by
798
References
109
Citations by year
2026: 94 · 2025: 128 · 2024: 90 · 2023: 107 · 2022: 105 · 2021: 103 · 2020: 81 · 2019: 61 · 2018: 26 · 2017: 2
FWCI
20.11
Type
journal article
Language
en
Open access
Locations
  • Telematics and Informatics (publishedVersion, cc-by-nc-nd)
  • University of Twente Research Information (submittedVersion, cc-by-nc-nd)
Funders
NWO (628.001.011)
Topics
  • Social Sciences › Sociology and Political Science › Privacy, Security, and Data Protection
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Physical Sciences › Computer Science › Information Systems › User Authentication and Security Systems
Keywords
privacy paradox, privacy concerns, online behavior, privacy preservation, personal information disclosure, risk-benefit assessment, risk assessment, privacy decision-making, mobile computing, privacy attitudes

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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Claims read by deepseek-v4.1-flash under definition version 3 (extract-v3) on 2026-10-19.

Classified by jev-1.13-20260917 (gold-guideline-v0.2) on 2026-10-19.

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