The privacy paradox – investigating discrepancies between expressed privacy concerns and actual online behavior – a systematic literature review
Open accessAbstract
Also known as the privacy paradox, recent research on online behavior has revealed discrepancies between user attitude and their actual behavior. More specifically: While users claim to be very concerned about their privacy, they nevertheless undertake very little to protect their personal data. This systematic literature review explores the different theories on the phenomenon known as the privacy paradox. Drawing on a sample of 32 full papers that explore 35 theories in total, we determined that a user’s decision-making process as it pertains to the willingness to divulge privacy information is generally driven by two considerations: (1) risk-benefit evaluation and (2) risk assessment deemed be none or negligible. By classifying in accordance with these two considerations, we have compiled a comprehensive model using all the variables mentioned in the discussed papers. The overall findings of the systematic literature review will investigate the nature of decision-making (rational vs. irrational) and the context in which the privacy paradox takes place, with a special focus on mobile computing. Furthermore, possible solutions and research limitation issues will be discussed.
AI snapshot
Written from the paper’s full text.
TL;DR
This systematic literature review synthesizes 32 full papers covering 35 theories to explain the privacy paradox—the discrepancy between expressed privacy concerns and actual online disclosure behavior. It organizes explanations into rational risk-benefit calculation, biased risk assessment within that calculation, and little-to-no risk assessment, arguing that decision-making is often more irrational, especially in mobile computing.
Key findings
- Across 32 full papers and 35 theories, the review clusters explanations into two main categories: (1) risk-benefit calculation and (2) little to no risk assessment; the first is subdivided into rational calculation and biased risk assessment, with five bias types (heuristics; under-/overestimation of risks and benefits; immediate gratifications; difference between judgments of risks and benefits; habit).
- The authors conclude that decision-making takes place to a greater extent on an irrational level rather than a rational one, especially for mobile computing, and that the emergence of the privacy paradox is context-dependent.
- Concrete solutions remain scarce; proposed directions include user-oriented design, privacy awareness tools, situation-specific disclaimers, security warnings, and design cues adapted to different cognitive styles.
- Only nine studies addressed mobile applications, so the review broadened its parameters to include social network sites, general online contexts, websites, and e-commerce platforms.
Methods
- Systematic literature review using electronic database searches in GoogleScholar, Scopus, IEEE, Web of Science, and ACM with the keyword “privacy paradox,” plus a manual search of reference lists.
- Inclusion criteria: full peer-reviewed papers, peer-reviewed conference papers, and published book chapters that explicitly mention and discuss the privacy paradox with a theory or theoretical concept; excluded general privacy articles, personalization privacy paradox, practical-only solutions, legal/ethical discussions, research proposals, and commentaries.
- Searches resulted in an initial item set of 110 articles; the final sample was N = 32 full papers accounting for 35 theories, which were reviewed to detect clusters and differentiate rational from irrational approaches.
Limitations
- Stated: attitude and intention are not actual behavior, and actual behavior is seldom measured in the studies; privacy concerns seem highly situation-dependent and fluent over time, yet most studies researched privacy as a stable concept or used conventional polls unsuitable for studying online privacy.
- Stated: the authors note Dienlin and Trepte’s critique that the privacy paradox may be “a relic of the past,” but they disagree and argue future research should measure actual behavior; they also state that attempts to theoretically explain and practically solve the privacy paradox are still scarce.
- Evident from text: only nine studies addressed mobile applications, so the review broadened contexts; as a systematic literature review, it synthesizes theories rather than testing them empirically and reports no pooled effect sizes.
Model-written summary. Check it against the paper before relying on it.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
10 of 90 cited sources checked · 3 supported · 0 flagged · accuracy not yet measured
- Premisecitation
During information exchange, negative consequences are rationally weighed against goals and possible outcomes, aiming to maximize benefits and minimize the risks of information disclosure.
“During information exchange, negative consequences are rationally weighed against goals and possible outcomes, aiming to maximize benefits and minimize the risks of information disclosure (Keith et al., 2013;Li, 2012;Vroom, 1964).”
Quote in the paperNot a substantial claim1 of 3 sources checked- cites Keith et al., 2013 source
Section 2.1 frames disclosure as a rational choice involving costs and benefits, and §5.3 says the study demonstrates a tradeoff between disclosure benefits and risks. But §5.3 also identifies rational decision-making as a premise of privacy calculus and notes evidence of bounded rationality, so the claim overstates rational weighing and optimization as a description of actual behavior. (LLM, conf=0.82)
Experimental — accuracy not yet measured - cites Li, 2012
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Vroom, 1964
- Premisecitation
Within the risk-benefit calculation, economic benefits, personalization or convenience and social benefit tend to negate the downside of perceived risks.
“Within this calculation, economic benefits, personalization or convenience and social benefit tend to negate the downside of perceived risks (Wilson and Valacich, 2012).”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Wilson and Valacich, 2012
- Premisecitation
During online transactions, users disclose private information in return for small benefits, even if their general privacy concerns are contrary to this behavior.
“During online transactions for example, users disclose private information in return for small benefits, even if their general privacy concerns are contrary to this behavior (Wilson and Valacich, 2012).”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Wilson and Valacich, 2012
- Premisecitation
Individuals usually choose a small benefit in the short term over a larger benefit in the longer term.
“If there is choice, individuals usually choose a small benefit in the short term over a larger benefit in the longer term.”
Quote in the paperSubstantial claim1 of 2 sources checked- cites O'Donoghue and Rabin, 2001 source
The Introduction says present-biased people tend to pursue immediate gratification and that additional options can induce procrastination. It does not establish that, whenever there is a choice, individuals usually select a smaller short-term benefit over a larger long-term one; the modeled effect depends on the options and their costs. (LLM, conf=0.85)
Experimental — accuracy not yet measured - cites Loewenstein, 1999 source
- Findingown data
A pattern emerged making a differentiation between rational and irrational approaches for paradoxical behavior.
“A pattern emerged, making a differentiation between rational and irrational approaches for paradoxical behavior.”
Quote in the paperSubstantial claim
- Findingnone given
The applied theories (N = 35) were clustered into two main categories: (1) decision-making based on a risk-benefit calculation or (2) decision-making based on prevalent benefits and little to no risk assessment.
“When examining the nature and factors of decision-making, the applied theories (N = 35) were clustered into two main categories: (1) decision-making based on a risk-benefit calculation or (2) decision-making based on prevalent benefits and little to no risk assessment.”
Quote in the paperNot a substantial claim - Findingown data
Only nine studies addressing mobile applications could be ascertained via a literature search.
“The main focus will be on mobile applications but as only nine studies addressing the subject could be ascertained via a literature search, the parameters in which the privacy paradox might be relevant were broadened to include social network sites, general online contexts, websites and e-commerce platforms.”
Quote in the paperSubstantial claim - Findingreasoning
Bounded rationality also has an influence on the decision-making process.
“Furthermore, bounded rationality also has an influence on the decision-making process.”
Quote in the paperNot a substantial claim - Findingnone given
The factors that may play a role in the cognitive process are very difficult to aggregate, calculate and compare, requiring high cognitive involvement.
“However, the factors that may play a role in that cognitive process are very difficult to aggregate, calculate and compare, requiring high cognitive involvement.”
Quote in the paperSubstantial claim - Findingreasoning
Individuals are unwilling to access and process all of the information necessary to make informed decisions on issues affecting privacy due to perceived or actual cognitive limitations, choosing rather to satisfy themselves with subpar solutions.
“Quite often, individuals are unwilling to access and process all of the information necessary to make informed decisions on issues affecting privacy due to perceived or actual cognitive limitations, choosing rather to satisfy themselves with subpar solutions.”
Quote in the paperSubstantial claim - Findingnone given
Decision making can be influenced by different kinds of biases such as time constraints, time inconsistency, immediate gratification and optimistic bias.
“Contrary to a risk-benefit calculation guided by rationality, decision making can also be influenced by different kinds of biases such as time constraints, time inconsistency, immediate gratification and optimistic bias.”
Quote in the paperSubstantial claim - Findingreasoning
Too many options, unpredictable consequences, uncertainties or cognitive limitations eventually lead to subconscious biases in the calculation process.
“Too many options, unpredictable consequences, uncertainties or cognitive limitations eventually lead to subconscious biases in the calculation process.”
Quote in the paperNot a substantial claim - Findingnone given
There are currently no viable solutions designed to span the gap between a user's intention and behavior.
“There are currently no viable solutions designed to span the gap between a user's intention and behavior.”
Quote in the paperSubstantial claim - Findingreasoning
The privacy paradox within the mobile context is even more complex than in social networks and other online media.
“Comparing the results from social network studies with those focusing on mobile application usage, it seems that the privacy paradox within the mobile context is even more complex.”
Quote in the paperSubstantial claim - Findingreasoning
The downloading and use of mobile applications is to a greater extent self-referential, with users deciding in accordance with personal preferences rather than those of their social group.
“It seems that the downloading and use of mobile applications is -to a greater extent -self-referential in the sense that a user's decision on whether or not to download a mobile application is done so in accordance with their personal preferences rather than those of their social group (with the exception of 'WhatsApp and other social networking apps not considered).”
Quote in the paperNot a substantial claim - Premisecitation
The cumulative effects of internet trust and personal internet interests can outweigh privacy risk perception to the point that it eventually leads to the disclosure of personal information as it pertains to e-commerce transactions.
“Furthermore, the cumulative effects of internet trust and personal internet interests can outweigh privacy risk perception to point that it eventually leads to the disclosure of personal information as it pertains to e-commerce transactions for example (Dinev and Hart, 2006).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Dinev and Hart, 2006 source
- Premisecitation
Individuals tend to concentrate on actual benefits rather than on previously stated concerns and calculated future risks with regard to issues such as location tracking by service providers via location-based mobile applications.
“Individuals tend to concentrate on actual benefits rather than on previously stated concerns and calculated future risks with regard to issues such as location tracking by service providers via location-based mobile applications (Poikela et al., 2015).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Poikela et al., 2015 source
- Premisecitation
Self-efficacy in privacy management on social networking sites can outweigh privacy concerns especially for those with low prior privacy concerns.
“This suggests that self-efficacy in privacy management on social networking sites can outweigh privacy concerns especially for those with low prior privacy concerns (Chen and Chen, 2015).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Chen and Chen, 2015 source
- Premisecitation
Situational privacy calculus influences privacy disclosure as pre-existing attitudes may be fully overridden by situational factors such as the benefits associated with using a particular app.
“Even more, situational privacy calculus influences privacy disclosure as pre-existing attitudes (e.g.privacy concerns) may be fully overridden by situational factors such as the benefits associated with using a particular app) (Kehr et al., 2014).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Kehr et al., 2014
- Premisecitation
As a result, the costs of adequate risk assessment can be perceived as unacceptably high leading individuals to rely on simple heuristics.
“As a result, the costs of adequate risk assessment can be perceived as unacceptably high leading individuals to rely on simple heuristics (Acquisti, 2004).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Acquisti, 2004 source
- Premisecitation
In exchange for other resources such as money, services, time, status and love, people are willing to provide personal resources, including those in the form of personal information.
“In exchange for other resources such as money, services, time, status and love, people are willing to provide personal resources, including those in the form of personal information (Resource Exchange Theory; Donnenwerth and Foa, 1974;Foa, 1971).”
Quote in the paperNot a substantial claim0 of 2 sources checked - Premisecitation
The conscious choice of an individual to ignore a certain piece of information is based on a cost-benefit calculation, especially those where the informative effort (costs) are considered disproportionate to the perceived potential benefits.
“As such, the conscious choice of an individual to ignore a certain piece of information is again based on a cost-benefit calculation, especially those where the informative effort (costs) are considered disproportionate to the perceived potential benefits (Rational Ignorance Theory; Downs, 1957).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Downs, 1957 source
- Premisecitation
The technological context of mobile apps adds various factors to the privacy calculus that are beyond the user's control such as near continuous tracking.
“The technological context of mobile apps adds various factors to the privacy calculus that are beyond the user's control such as near continuous tracking (Poikela et al., 2015).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Poikela et al., 2015 source
- Premisecitation
Even users with privacy concerns prove extremely reluctant to take the necessary actions to become informed, even when the information to protect one's privacy is made readily available.
“Even users with privacy concerns prove extremely reluctant to take the necessary actions to become informed, even when the information to protect ones' privacy is made readily available (Acquisti and Grossklags, 2005).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Acquisti and Grossklags, 2005 source
- Interpretationreasoning
The objectively irrational decision-making of the privacy paradox can be explained by an individual's cognitive limitations as they pertain to accessing and processing all relevant information which could well lead to a biased perception of privacy risks.
“Hence, the objectively irrational decision-making of the privacy paradox can be explained by an individual's cognitive limitations as they pertain to accessing and processing all relevant information which could well lead to a biased perception of privacy risks.”
Quote in the paperNot a substantial claim - Premisecitation
This lower risk perception might result in a laxer precautionary stance.
“Furthermore, this lower risk perception might result in a laxer precautionary stance (Optimistic Bias Theory; Irwin, 1953).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Irwin, 1953 source
- Interpretationreasoning
Decision-making takes place to a greater extent on an irrational level rather than on a rational one, especially when it comes to mobile computing.
“We believe, that to a greater extent, decision-making takes place on an irrational level rather than on a rational one, especially when it comes to mobile computing; suggesting that decisions are highly dependent on the context in which technology is used.”
Quote in the paperSubstantial claim - Interpretationreasoning
The environment in which mobile applications are obtained and used means the decision-making process takes place much faster and on-the-go.
“The environment in which mobile applications are obtained and used means the decision-making process takes place much faster and on-the-go.”
Quote in the paperNot a substantial claim - Premisecitation
Website cues that trigger affect heuristics have a direct effect on the trust and faith that eventually leads to online information disclosure.
“In general, website cues that trigger affect heuristics (positive feelings about the website for instance) have a direct effect on the trust and faith that eventually leads to online information disclosure (Wakefield, 2013).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Wakefield, 2013 source
- Interpretationreasoning
All three categories of decision-making might explain the discrepancy between stated privacy attitudes and actual behavior, the privacy paradox.
“All three categories of decision-making as it pertains to issues of information privacy might explain the discrepancy between stated attitudes and actual behavior, a phenomenon also known as the privacy paradox.”
Quote in the paperSubstantial claim - Premisecitation
Peer group pressure negatively influences the privacy decision process.
“In their study on online service providers, Flender and Müller (2012) found that peer group pressure negatively influences the privacy decision process.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Flender and Müller (2012) source
- Premisecitation
Cognitive absorption during social networking activity can overrule privacy-related thinking.
“In their study on information disclosure on social network sites, Alashoor and Baskerville (2015) found that cognitive absorption (Agarwal et al., 1997;Agarwal and Karahanna, 2000) during social networking activity can overrule privacy-related thinking as illustrated in the privacy calculus.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Alashoor and Baskerville (2015)
- Premisecitation
Individuals disclose more personal data in computer-mediated communication settings compared to face-to-face settings due to the absence of social and contextual cues.
“individuals disclose more personal data in computer-mediated communication settings compared to face-to-face settings due to the absence of social and contextual cues”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Sproull and Kiesler, 1986, 1991
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- Premisecitation
In social networks, people share private information because this is an implicit rule for belonging to a certain group.
“In social networks, people share private information because this is an implicit rule for belonging to a certain group.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Tönnies, 2012 source
- Premisereasoning
The feeling of belonging to a social network overpowers the threats of data misuse.
“the feeling of belonging to a social network overpowers the threats of data misuse”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Tönnies, 2012 source
- May combine two claims. 45
- Classified as probably not a substantial claim. 68
- The quote only partly states this claim. 1
May combine two claims.
PremisecitationA user's ability to access all the relevant information is bounded by nature, leading to a situation where the risks are deemed to be outweighed by benefits.
“A user's ability to access all the relevant information is bounded by nature, leading to a situation where the risks are deemed to be outweighed by benefits (Deuker, 2010).”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Deuker, 2010 source
Section 3 says users have limited ability to access and process decision-relevant information, and that their processing and reasoning capabilities are restricted by nature. But it says bounded rationality can lead to either over- or underestimation of privacy risks; it does not establish that limited access itself causes users to judge benefits as outweighing risks. The separate discussion of immediate gratification says benefits can lead users to underestimate privacy risks. No page number is available in our copy. (LLM, conf=0.83)
Experimental — accuracy not yet measured
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationPersonalization, convenience, economic benefits and social advantages will suppress the perception of risks while over-emphasizing the perceived benefits of privacy disclosure.
“In such instances, personalization, convenience, economic benefits and social advantages will suppress the perception of risks while over-emphasizing the perceived benefits of privacy disclosure (Wilson and Valacich, 2012).”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Wilson and Valacich, 2012
In “Perceived Benefits of Privacy Disclosure” (page not provided), the paper identifies economic, personalization or convenience, and social benefits as factors that tend to counteract the negative effect of perceived risks. It hypothesizes that these benefits increase perceived benefits of disclosure, but does not say that the benefit types themselves suppress the perception of risks or necessarily cause benefits to be over-emphasized; its risk-perception hypothesis concerns benefit immediacy. (LLM, conf=0.86)
Experimental — accuracy not yet measured
May combine two claims.
PremisecitationEven if people theoretically have all of the necessary privacy-relevant information, they are unable to make proper sense of all of the information, leading to the application of simplified mental models that often favor the benefits.
“Even if people theoretically have all of the necessary privacy-relevant information, they are unable to make proper sense of all of the information.This leads to the application of simplified mental models that are often favor the benefits (Pötzsch, 2009).”
Quote in the paperSubstantial claim1 of 1 sources checked- cites Pötzsch, 2009 source
The “Consider cognitive boundaries” section says that even with all privacy-relevant information available, people cannot use it all to make a rational decision and instead apply a simplified mental model. Section 3.2, “Balancing Values,” says privacy costs can become less salient while benefits are advertised. It does not establish that the simplified mental models themselves often favor benefits or that the cognitive limitation causes that preference. Page numbers are unavailable in our copy. (LLM, conf=0.84)
Experimental — accuracy not yet measured
May combine two claims.
PremisecitationIndividuals tend to heavily discount the low probability of high future risks, resulting in a preference for almost instantaneous benefits.
“Thus, individuals tend to heavily discount the low probability of high future risks (e.g.identity theft), resulting in a preference for almost instantaneous benefits (Acquisti, 2004;Acquisti and Grossklags, 2005;Deuker, 2010;Flender and Müller, 2012;Hughes-Roberts, 2013).”
Quote in the paperSubstantial claim1 of 3 sources checked- cites Acquisti, 2004 source
- cites Acquisti and Grossklags, 2005 source
- cites Deuker, 2010 source
The section on immediate gratification says that immediate benefits can lead users to underestimate future privacy risks, and Section 3 says users give less weight to privacy threats that arise later. The copy does not characterize those risks as low-probability but high-impact, establish that they are heavily discounted, or give identity theft as an example. No page numbers were provided. (LLM, conf=0.84)
Experimental — accuracy not yet measured
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationIndividuals encounter self-control problems due to immediate gratifications (present bias) which leads to behavior that may backfire in the long run.
“Quite often, individuals encounter self-control problems due to immediate gratifications (present bias) which leads to behavior that may backfire in the long run.”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites O'Donoghue and Rabin, 2001 source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationIf there is a choice, individuals usually choose a small benefit in the short term over a larger benefit in the longer term.
“If there is a choice, individuals usually choose a small benefit in the short term over a larger benefit in the longer term.”
Quote in the paperNot a substantial claim1 of 1 sources checked- cites Laibson, 1997 source
The Introduction describes a high short-term discount rate and gives an example of postponing savings to avoid an immediate sacrifice. That supports a preference for near-term benefits in some circumstances, but the paper does not establish that individuals usually choose a smaller near-term benefit over a larger later one whenever offered that choice. (LLM, conf=0.84)
Experimental — accuracy not yet measured
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
FindingcitationThe main category where no or marginal risk assessment takes place accounts for three sub-categories: (2a) value of desired goals outweighs risks assessed, (2b) privacy valuation failed, and (2c) knowledge deficiency due to incomplete information.
“(2a) value of desired goals outweighs risks assessed.Additionally, this process is largely determined by in-and out-group considerations, (2b) the privacy valuation failed, and (2c) a knowledge deficiency eventuates as a result of incomplete information.”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown dataA user's decision-making process as it pertains to the willingness to divulge privacy information is generally driven by two considerations: (1) risk-benefit evaluation and (2) risk assessment deemed none or negligible.
“we determined that a user's decision-making process as it pertains to the willingness to divulge privacy information is generally driven by two considerations: (1) risk-benefit evaluation and (2) risk assessment deemed be none or negligible.”
Quote in the paperSubstantial claimMay combine two claims.
FindingreasoningThe majority of analyzed studies showed that theories to explain the privacy paradox can be characterized by non-rational processes of decision-making, where risk assessment within the risk-benefit calculation is biased by internal or external forces.
“However, the majority of the analyzed studies showed a markedly different tendency as the theories to explain the privacy paradox can be characterized by the non-rational processes of decision-making.Here, the risk assessment within the risk-benefit calculation is biased by internal or external forces.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Findingnone givenThe previously discussed theories show that the decision process as it pertains to information disclosure is guided by rational cost-benefit calculations where benefits outweigh risks.
“The previously discussed theories show that the decision process as it pertains to information disclosure is guided by rational cost-benefit calculations where benefits outweigh risks.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.
FindingreasoningQuite often, users are not consciously aware of such a bias and as a consequence choose benefits while ignoring accompanied risks.
“Quite often, users are not consciously aware of such a bias and as a consequence, choose benefits while ignoring accompanied risks.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataThe searches resulted in an item set of 110 articles.
“These searches resulted in an item set of 110 articles.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingnone givenCategory (1b) can be further divided into five types of biases influencing the calculation process: heuristics, under- and/or overestimation of risks and benefits, immediate gratifications, difference between judgments of risks and benefits, and habit.
“Category (1b) can be further divided into five different types of biases influencing the calculation process: (I) heuristics, (II) under-and/or overestimation of risks and benefits, (III) (immediate) gratifications, (IV) difference between judgments of risks and benefits, and (V) habit.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataThe systematic literature review sample comprised 32 full papers that accounted for 35 theories in total.
“Drawing on a sample of 32 full papers that explore 35 theories in total”
- Also stated in: § 2. Method · plain
“This eventually resulted in a final sample of N = 32 full papers that accounted for 35 theories in total.”
Quote in the paperNot a substantial claim- Also stated in: § 2. Method · plain
May combine two claims.
Findingown dataThe majority of theories centered around a given cost-benefit calculation, with most favoring benefits over costs.
“Furthermore, the majority of theories centered around a given cost-benefit calculation, with most favoring benefits over costs.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingnone givenBoth calculation processes ultimately lead to paradoxical behavior.
“Both calculation processes ultimately lead to paradoxical behavior eventually.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Findingnone givenThe risk-benefit calculation category can be divided into (1a) a largely rational calculation of risks and benefits where benefits outweigh risks, and (1b) a calculation process where risk assessment is biased and benefits are prevalent.
“The risk-benefit calculation category can be further divided into (1a) a largely rational calculation of risks and benefits whereas benefits outweigh risks, and (1b) a calculation process but risk assessment is biased and benefits are prevalent as a result.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingnone givenIn other cases, the risk-benefit assessment is not completely rationally calculated, but is subject to factors such as time constraints, immediate gratification or optimistic bias.
“In other cases, the risk-benefit assessment is not completely rationally calculated, rather subject to and influenced by factors such as time constraints, immediate gratification or optimistic bias.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Findingnone givenThe majority of research into the privacy paradox considers general internet activities with a focus on e-commerce and social networking activities in particular.
“The majority of research into the privacy paradox considers general internet activities with a focus on e-commerce and social networking activities in particular.”
Quote in the paperNot a substantial claimMay combine two claims.
FindingreasoningThese biases are often nonconscious but play a major part in the eventual decision-making.
“These biases are often nonconscious but play a major part in the eventual decision-making.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
FindingreasoningA decision is usually rapidly derived without an orderly subsequent analysis of the situation.
“Hence, a decision is usually rapidly derived without an orderly subsequent analysis of the situation.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.
Findingnone givenHeuristics can lead to biases and an approach that has been successful in the past is no guarantee that it will prove suitable in another situation.
“However, heuristics can lead to biases and an approach that has been successful in the past is no guarantee that it will prove suitable in another situation.”
Quote in the paperNot a substantial claimMay combine two claims.
FindingcitationMost studies have researched privacy as a stable concept or used conventional polls that are not suitable for studying online privacy.
“However, most studies have researched privacy as a stable concept (Xu et al., 2010) or used conventional polls that are not suitable for studying online privacy (Baek, 2014).”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites Xu et al., 2010
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Baek, 2014 source
Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Findingnone givenHeuristics hinder individuals from developing new ideas and alternative solutions.
“Furthermore, heuristics hinder individuals from developing new ideas and alternative solutions.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Findingnone givenPrivacy concerns seem to be highly situation-dependent and can be described as a fluent concept that changes over time.
“Privacy concerns seem to be highly situation-dependent and can be described as a fluent concept that changes over time.”
Quote in the paperNot a substantial claimThe quote only partly states this claim.
Findingown dataThe systematic literature review identified three categories of decision-making affecting information privacy: rational risk-benefit calculation, irrational risk-benefit calculation with biased risk assessment, and negligible or no risk assessment.
“The systematic literature brought three decision-making categories effecting information privacy to light.First, decisionmaking can be divided into either a rational calculation of risk and benefits, or an irrational risk-benefit calculation characterized by biased risk assessment.”
- Also stated in: § 4.1. Categories of decision making in the context of information privacy · plain
“The third category of decision-making describes processes in which negligible or no risk assessment takes place.”
Quote in the paperSubstantial claim- Also stated in: § 4.1. Categories of decision making in the context of information privacy · plain
May combine two claims.
Findingnone givenAttitude and intention are not actual behavior, and actual behavior is seldom measured in the studies.
“Attitude and intention are not actual behavior and actual behavior is seldom measured in the studies.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing), S4 (based).
Findingnone givenThis observation has not been researched to date.
“This observation has not been researched to date, despite the fact that this might play an inherent role in solving the privacy paradox problem.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingnone givenResearch on the tendency to organize mobile application use according to goal orientation is still scarce.
“However, research on this tendency is still scarce and should not be neglected when looking for solutions.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S4 (based).
Findingnone givenAttempts to theoretically explain and practically solve the problem of the privacy paradox are still scarce.
“attempts to theoretically explain and practically solve the problem of the privacy paradox are still scarce”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
Study design and conductnone givenOnly full, peer-reviewed papers, peer-reviewed conference papers and published book-chapters were included.
“Overall, only full, peer-reviewed papers, peer-reviewed conference papers and published book-chapters were included.”
Quote in the paperSubstantial claimClassified as probably not a substantial claim.
Study design and conductnone givenArticles that dealt with privacy issues and concerns in general were not included.
“Articles that dealt with privacy issues and concerns in general were not included.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductnone givenThe electronic database literature search was conducted in GoogleScholar, Scopus, IEEE, Web of Science and ACM.
“An electronic database literature search was conducted in GoogleScholar, Scopus, IEEE, Web of Science and ACM.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationRisk-benefit calculation plays a major role in the context of information privacy, known as the freedom to decide with whom, how and to what extent personal data is shared.
“Risk-benefit calculation plays a major role in the context of information privacy, known as the freedom to decide with whom, how and to what extent personal data is shared (Li et al., 2010).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Li et al., 2010
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
May combine two claims.
PremisecitationUsers claim to be very concerned about their privacy but do very little to protect their personal data (the privacy paradox).
“While users claim to be very concerned about their privacy, they nevertheless undertake very little to protect their personal data.”
- Also stated in: § 1. Introduction · plain
“This discrepancy between the expressed concern and the actual behavior of users is a phenomenon known as the privacy paradox: users claim to be very concerned about their privacy but do very little to protect their personal data.”
- Also stated in: § 1.1. The privacy paradox · boosted
“Known as the privacy paradox, it is a documented fact that users have a tendency towards privacy-compromising behavior online which eventually results in a dichotomy between privacy attitudes and actual behavior (Acquisti, 2004;Barnes, 2006).”
Quote in the paperSubstantial claim0 of 2 sources checked- Also stated in: § 1. Introduction · plain
Classified as probably not a substantial claim.
Study design and conductnone givenOnly subject articles in which the phenomenon of privacy paradox was explicitly mentioned and discussed were considered eligible.
“Only the subject articles in which the phenomenon of privacy paradox was explicitly mentioned and discussed were considered eligible.”
Quote in the paperSubstantial claimMay combine two claims.
PremisecitationIntention and actual behavior are positively influenced by expected benefits but also negatively affected by associated costs.
“Hence, intention and actual behavior are positively influenced by expected benefits (e.g. using an app) but also negatively affected by associated costs (e.g.possible data usage by third parties) (Culnan and Armstrong, 1999).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Culnan and Armstrong, 1999 source
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationThe cognitive style of decision-making during risk-benefit calculations is both analytical and conscious and can be described as logical, cause and effect, rule-based, hierarchical, sequential, process-oriented, slower to implement but quicker to change, high effort, oriented toward delayed action, conscious, and experienced actively with the individual aware of and in control of the process.
“The cognitive style of decision-making during risk-benefit calculations is both analytical and conscious and can be described as 'logical, cause and effect, rule-based, hierarchical, sequential, process-oriented, slower to implement but quicker to change, high effort, oriented toward delayed action, conscious, and experienced actively with the individual aware of and in control of the process' (p.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Novak and Hoffman, 2008 source
Probably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductnone givenA manual search of reference lists was conducted to identify additional papers that may have been missed by the electronic database search.
“Furthermore, a manual search of reference lists was conducted to identify additional papers that may have been missed by the electronic database search.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationExtraversion and agreeableness increased perceived benefits from the use of mobile applications, regardless of the cultural environment.
“Extraversion and agreeableness increased perceived benefits from the use of mobile applications, regardless of the cultural environment.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Pentina et al., 2016 source
Classified as probably not a substantial claim.
Study design and conductnone givenOnly articles that discussed the privacy paradox explicitly with the aid of a theory or theoretical concept were included in the final sample.
“Only articles that discussed the privacy paradox explicitly with the aid of a theory or theoretical concept were included in the final sample.”
Quote in the paperSubstantial claimClassified as probably not a substantial claim. May combine two claims.
PremisecitationQuite often, the perceived benefits outweigh the perceived risks, which eventually leads to the neglecting of privacy concerns that often results in the disclosure of information in exchange for social or economic benefit.
“Quite often, the perceived benefits outweigh the perceived risks, which eventually leads to the neglecting of privacy concerns that often results in the disclosure of information in exchange for social or economic benefit (Privacy Calculus Theory; Culnan and Armstrong, 1999).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Culnan and Armstrong, 1999 source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationThe stronger the intention, the more likely it is that a person will engage in a certain behavior.
“The stronger the intention, the more likely it is that a person will engage in a certain behavior.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Ajzen and Fishbein, 1980
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationThe decision-making process is based on three beliefs: valence, expectancy, and instrumentality.
“Here, the decision-making process is based on three beliefs: (1) valence (emotional attitude towards a particular outcome and the allure of receiving a reward); (2) expectancy (self-confidence to do s.th.); and (3) instrumentality (perception of the probability of gaining reward).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Vroom, 1964
May combine two claims.
PremisecitationPrivacy concerns are considered but most individuals are unable to address them adequately.
“Thus, privacy concerns are considered but most individuals are unable to address them adequately (Phelan et al., 2016).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Phelan et al., 2016 source
May combine two claims.
PremisecitationIn the context of social networking sites, teenagers in particular operate under bounded rationality and risk assessment takes place according to personal experiences pertaining to privacy invasion and not hypothetically in advance.
“In the context of social networking sites, teenagers in particular operate under bounded rationality and risk assessment takes place according to personal experiences pertaining to privacy invasion and not hypothetically in advance (Jia et al., 2015).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Jia et al., 2015 source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationThe stronger such attitudes, perceived control and the compliance with social norms are, the more likely it is that an individual will engage in a certain behavior.
“The stronger such attitudes, perceived control and the compliance with social norms are, the more likely it is that an individual will engage in a certain behavior.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Ajzen, 1985 source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationBased on a subjective belief system, an individual chooses a certain behavior over another because of the expected outcome of maximizing benefits while minimizing costs.
“Based on a subjective belief system, an individual chooses a certain behavior over another because of the expected outcome of maximizing benefits while minimizing costs (Expectancy Theory; Vroom, 1964).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Vroom, 1964
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationThe experiential processes are associative, emotional, low effort, rapid to implement but slow to change, parallel, immediate, outcome-oriented, holistic, preconscious and experienced passively with the process opaque to the individual.
“The experiential processes are 'associative, emotional, low effort, rapid to implement but slow to change, parallel, immediate, outcome-oriented, holistic, preconscious and experienced passively with the process opaque to the individual' (p.57, Novak and Hoffman, 2008).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Novak and Hoffman, 2008 source
May combine two claims.
PremisecitationIndividuals constantly try to rationally maximize benefits but decision-making can only be rational within the limits of cognitive ability and available time.
“Individuals constantly try to rationally maximize benefits but decision-making can only be rational within the limits of cognitive ability and available time (Theory of Bounded Rationality; Simon, 1982).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Simon, 1982
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationFundamentalists expressed higher privacy valuation than those with a more pragmatic stance or unconcerned individuals.
“Fundamentalists for example (those highly concerned about data sharing with third parties and unwilling to place ongoing trust in particular organizations) expressed higher privacy valuation than those with a more pragmatic stance (concerned about data-sharing practices but willing to engage in privacy calculus activities), or unconcerned individuals (willing to share data, also with third parties”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Motiwalla et al., 2014
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationIntense intuitive concern may be overruled (but not reduced) by less intense concerns resulting from conscious consideration.
“Intense intuitive concern may be overruled (but not reduced) by less intense concerns resulting from conscious consideration.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Kahneman, 2003 source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationPrivacy concerns did not have any influence on the adoption and use of mobile applications.
“Privacy concerns did not have any influence on the adoption and use of mobile applications.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Pentina et al., 2016 source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationFrom their subjective point of view, the decision process may well appear rational.
“However, from their subjective point of view, the decision process may well appear rational (Flender and Müller, 2012).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Flender and Müller, 2012 source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationThe Theory of Reasoned Action states that an individual's behavioral intention depends on the attitude towards a certain behavior and the subjective norms.
“Taking the intentional perspective of a given rational behavior into account, the Theory of Reasoned Action (Ajzen and Fishbein, 1980) states that an individual's behavioral intention depends on the attitude towards a certain behavior and the subjective norms.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Ajzen and Fishbein, 1980
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationThe Theory of Planned Behavior states that behavioral intention is influenced by existing attitudes about desired outcomes, social norms and the evaluation of the risk-benefit of that outcome (perceived behavioral control).
“The Theory of Planned Behavior (TPB) (Ajzen, 1985) takes this a step further as behavioral intention is influenced by existing attitudes about desired outcomes, social norms and the evaluation of the risk-benefit of that outcome (perceived behavioral control).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Ajzen, 1985 source
Probably not a substantial claim: may not pass S3 (load-bearing).
InterpretationreasoningActual control may be the missing variable that could explain the discrepancy between intention and behavior.
“Actual control may be the missing variable that could explain the discrepancy between intention and behavior.”
Quote in the paperNot a substantial claimMay combine two claims.
PremisecitationSundar et al. (2013) found that privacy disclosure behavior in an online context is determined heuristically rather than systematically, which leads to a positive attitude towards information disclosure.
“Also Sundar et al. (2013) found that privacy disclosure behavior in an online context is determined heuristically rather than systematically, which leads to a positive attitude towards information disclosure.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Sundar et al., 2013 source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationBeing in a good mood lets people evaluate targets or situations as more positive than they may be.
“For instance, being in a good mood lets people evaluate targets or situations as more positive than they may be.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Schwarz, 2011
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S4 (based).
Interpretationnone givenThe technical processes underlying mobile computing exceed the comprehension of most users.
“We would argue that the technical processes underlying mobile computing exceed the comprehension of most users.”
Quote in the paperNot a substantial claimMay combine two claims.
PremisecitationIndividuals tend to underestimate their own risk of privacy invasion while overestimating the chances that others will experience adverse events.
“Individuals tend to underestimate their own risk of privacy invasion while overestimating the chances that others will experience adverse events.”
Quote in the paperNot a substantial claim0 of 2 sources checkedProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationKehr et al. (2015) concluded that the privacy paradox may result from misleading situational cues which bias cognitive valuation processes and the prevalence of situation-specific considerations as compared to generic attitudes.
“In reference to cognitive heuristics and mental shortcuts, Kehr et al. (2015) concluded that the privacy paradox may result from misleading situational cues which bias cognitive valuation processes (e.g.affective thinking) and the prevalence of situation-specific considerations as compared to generic attitudes (Extension to the Privacy Calculus Theory).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Kehr et al., 2015 source
May combine two claims.
PremisecitationPrivacy disclosure intention is determined by situational cues even if dispositional attitudes regarding privacy behavior are different to intention.
“Eventually, privacy disclosure intention is determined by situational cues even if dispositional attitudes regarding privacy behavior are different to intention.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Kehr et al., 2015 source
May combine two claims.
PremisecitationPrivacy decisions are driven by situation-specific privacy assessment, general dispositions and affect-based heuristics.
“The study of Kehr et al. (2015) showed that privacy decisions are driven by situation-specific privacy assessment, general dispositions (i.e.general privacy concerns, institutional trust) and affect-based heuristics (quite often subconscious processes).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Kehr et al., 2015 source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationCues-Filtered-Out Theory implies that individuals disclose more personal data in computer-mediated communication settings compared to face-to-face settings due to the absence of social and contextual cues leading to disclosure of information online despite general privacy concerns.
“Cues-Filtered-Out Theory (Sproull andKiesler, 1986, 1991) implies that individuals disclose more personal data in computermediated communication settings compared to face-to-face settings due to the absence of social and contextual cues leading to disclosure of information online despite general privacy concerns (Pötzsch et al., 2010).”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites Sproull and Kiesler, 1986, 1991
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
- cites Pötzsch et al., 2010 source
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationBeing in a positive mood positively influences privacy protection attitude, whereas being in a negative mood increases risk perception.
“Being in a positive mood positively influences privacy protection attitude, whereas being in a negative mood increases risk perception (Kehr et al., 2014).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Kehr et al., 2014
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationJudgments are based on feelings of ease or difficulty, as situation or targets that are easy to process are evaluated as more likely to be of less risk and more valuable.
“Furthermore, judgments are based on feelings of ease or difficulty, as situation or targets that are easy to process are evaluated as more likely to be of less risk and more valuable.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Schwarz, 2011
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based). May combine two claims.
Premisenone givenSocial life is more than individual acts, yet it is determined by social forces such as traditions, institutions and moral codes.
“Considering interpersonal relationships, social life is more than individual acts, yet it is determined by social forces such as traditions, institutions and moral codes.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationWhen considering emotional factors during decision-making processes, individuals rely upon their feelings, which generally leads to accurate responses but not always.
“When considering emotional factors during decision-making processes, individuals rely upon their feelings (mood, meta-cognition, emotion and body sensation), which generally leads to accurate responses but not always (Feeling-as-Information Theory; Schwarz, 2011).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Schwarz, 2011
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Classified as probably not a substantial claim.
InterpretationreasoningThe majority of users do not possess the expertise nor the experience to engage in what would be considered appropriate protective behavior for mobile apps.
“However, such protection measures are not easily accessible while downloading and installing apps, suggesting that the majority of users do not possess the expertise nor the experience to engage in what would be considered appropriate protective behavior.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationMental short-cuts allow individuals to come to decisions quickly while suppressing any urge to think about the next action.
“Mental short-cuts allow individuals to come to decisions quickly while suppressing any urge to think about the next action (Cognitive Heuristics; Tversky and Kahneman, 1975).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Tversky and Kahneman, 1975 source
May combine two claims.
InterpretationreasoningThe desire to own a particular app seems to outweigh potential risks all too often, making it harder to overcome the privacy paradox.
“This makes it even harder to overcome the privacy paradox as the desire to own a particular app seems to outweigh potential risks all too often.”
Quote in the paperNot a substantial claimMay combine two claims.
PremisecitationIndividuals tend to organize their use of mobile applications according to goal orientation, with users showing a higher susceptibility to accepting privacy and security intrusions when compared to less important applications.
“Furthermore, individuals tend to organize their use of mobile applications according to goal orientation, with users showing a higher susceptibility to accepting privacy and security intrusions (e.g. a banking app) when compared to less important applications (e.g. a gaming app) (Shklovski et al., 2014).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Shklovski et al., 2014 source
May combine two claims.
PremisecitationLow transparency about data usage by provider companies leads to misinformation and misinterpretation of how third parties will utilize users' information and data disclosure despite privacy concerns.
“This situation, in combination with low transparency as it pertains to data usage by provider companies, eventually leads to misinformation and misinterpretation of how third parties will utilize users' information and data disclosure despite privacy concerns (Young and Quan-Haase, 2013).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Young and Quan-Haase, 2013 source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationThe contradictory behavior of privacy protection occurs because privacy, as a concept, is not yet integrated into an individual's social representation.
“According to Oetzel and Gonja (2011), the contradictory behavior of privacy protection occurs because privacy, as a concept, is not yet integrated into an individual's social representation.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Oetzel and Gonja (2011) source
May combine two claims.
PremisecitationUsers become aware of the consequences of sharing information at a social privacy level but not at an institutional privacy level.
“By doing so, users become aware of the consequences of sharing information at a social privacy level but not at an institutional privacy level.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Young and Quan-Haase, 2013 source
May combine two claims.
PremisecitationUsers are lacking in privacy protection knowledge at both the technological and legal levels, leading to misinterpretation of the likelihood of actual privacy violations and to inaccurate predictions of future hazards.
“This implies that users are lacking in privacy protection knowledge, at both the technological and legal levels; leading to misinterpretation of the likelihood of actual privacy violations and to inaccurate predictions of future hazards (Acquisti and Grossklags, 2005).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Acquisti and Grossklags, 2005 source
May combine two claims.
PremisecitationHabit probably inhibits engagement in privacy management tools on social networks, despite increased experience with social networking, leading to a disconnection between privacy concerns and behaviors.
“Quinn (2016) found that habit (habit was identified as one out of nine uses and gratifications) probably inhibits engagement in privacy management tools on social networks, despite increased experience with social networking, which eventually leads to a disconnection between privacy concerns and behaviors.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Quinn (2016) source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationSelf-presentation (impression management) is the process by which individuals try to control the impression they make on others.
“Self-presentation (impression management) is the process by which individuals try to control the impression the make on others.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Leary and Kowalski, 1990 source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationRule-of-thumb strategies play an important role in decision making.
“Rule-of-thumb strategies play an important role in decision”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Tversky and Kahneman, 1975 source
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationThe privacy paradox may result from misleading situational cues which bias the cognitive valuation processes and the prevalence of situation-specific considerations as compared to generic attitudes.
“The privacy paradox may result from misleading situational cues which bias the cognitive valuation processes (e.g.affective thinking) and the prevalence of situation-specific considerations as compared to generic attitudes.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Culnan and Armstrong, 1999 source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationHeuristics can lead to biases because something that has been applicable in the past is not necessarily suitable in another situation.
“But heuristics can lead to biases as something that has been applicable in the past, is not necessarily suitable in another situation.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Tversky and Kahneman, 1975 source
May combine two claims.
PremisecitationUsers express a desire for transparency and information control but are not able to act according to their needs for privacy.
“Users express a desire for transparency and information control but are not able to act according to their needs for privacy (Shklovski et al., 2014).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Shklovski et al., 2014 source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationIndividuals feel indirect pressure to change their own behavior in order to conform to an admired peer group.
“Individuals feel indirect pressure to change their own behavior in order to conform to an admired peer group.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Crutchfield, 1955 source
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
PremisecitationIndividuals rely on their feelings in decision-making processes, often leading to accurate responses but sometimes not.
“Individuals rely on their feelings (mood, meta-cognition, emotion and body sensation) in decision-making processes, often leading to accurate responses but sometimes not.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Schwarz, 2011
Couldn’t be matched to a paper in Crossref, so it can’t be checked.
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationUsers' participation in social networks consists of three phases: initial use, exploratory use and managed use.
“Users' participation in SNs consists of three phases: initial use, exploratory use and managed use.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Hu and Ma, 2010
Probably not a substantial claim: may not pass S4 (based).
Interpretationnone givenDecision-making in a mobile environment is subject to environmental and circumstantial factors different from those encountered during desktop computing.
“as decision-making in a mobile environment is subject to environmental and circumstantial factors different from those encountered during desktop computing”
Quote in the paperNot a substantial claimMay combine two claims.
PremisecitationThere are two explanations for the privacy paradox: either individuals act on their intuitive concern without assessing the risks due to incomplete understanding of it, or high considered concern may be overridden by low considered concern.
“there are two explanations for the privacy paradox: Either individuals act on their intuitive concern without assessing the risks due to incomplete understanding of it (no considered concern takes place) or high considered concern may be overridden by low considered concern”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Kahneman, 2003 source
Classified as probably not a substantial claim. May combine two claims.
PremisecitationDecision-making is based on two systems: System I is fast and automatic but vulnerable to influences that inhibit the rational decision-making process, whereas System II is rational and responsible for reasoning.
“System I is fast and automatic but is vulnerable to influences that inhibit the rational decision-making process (produces intuitive concern for instance), whereas System II is rational and responsible for reasoning (produces considered concern, for instance).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites Kahneman, 2003 source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationBehavior is a result of conscious choices with the purpose to maximize gain and minimize loss.
“Behavior is a result of conscious choices with the purpose to maximize gain and minimize loss.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Vroom, 1964
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationIndividuals have a tendency to underestimate the likelihood of experiencing adverse events.
“Individuals have a tendency to underestimate the likelihood of experiencing adverse events.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Irwin, 1953 source
Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).
PremisecitationPrivacy is a dynamic process of interaction regulation with others.
“Privacy is a dynamic process of interaction regulation with others.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Altman, 1975
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
InterpretationreasoningPublic Value Theory partly explains the privacy paradox because people do not engage in protective behavior because they fail to value data protection adequately.
“This explains partly the privacy paradox as people do not engage in protective behavior because they fail to value data protection adequately.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Meynhardt, 2009 source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationIndividuals do not process information in a rational way.
“Individuals do not process information in a rational way.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Kahneman and Tversky, 1979 source
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationThe intention to disclose personal information is based on a rational risk-benefit calculation as perceived benefits are weighed against risk probability.
“The intention to disclose personal information is based on a rational risk-benefit calculation as perceived benefits are weighed against risk probability.”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites Culnan and Armstrong, 1999 source
The paper relies on this without support.
There is no unilaterally accepted theory used to explain online behavior when it comes to information disclosure, nor is there a consensus on the mental processes users rely upon when deciding whether to disclose information or not.
“To our knowledge, there is not one unilaterally accepted theory used to explain the online behavior of users when it comes to information disclosure, nor is there a consensus on the mental processes users rely upon when deciding whether to disclose information or not.”
The authors state this as an assumption.
Individuals recognize their needs and how to satisfy them.
“This assumes that individuals recognize their needs and how to satisfy them.”
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
The privacy paradox exists because privacy attitudes are often based on general beliefs about privacy that do not correspond to attitudes toward privacy in specific circumstances.
“Researchers have argued that the privacy paradox exists because privacy attitudes are often based on beliefs about privacy in general that do not correspond to attitudes toward privacy in specific circumstances (for reviews, see Barth & de Jong, 2017; Li, 2011).”
From Privacy Cynicism and its Role in Privacy Decision-Making (2024) · cites this paper as Barth & de Jong, 2017
The privacy paradox can be explained by psychological processes: users perform a risk-benefit calculation guided by rationality; concerns are overridden by factors such as desirability of the app, time constraints, or promised gratifications; or users act on intuition without assessing risk of information sharing online.
“This seemingly paradoxical behavior can be explained by various psychological processes that take place during decision-making: (a) Users perform a risk-benefit calculation, guided by rationality, (b) they do show concerns but these concerns are overridden by factors such as desirability of the app, time constraints, or promised gratifications, or (c) they act on their intuition without assessing”
From Putting the privacy paradox to the test: Online privacy and security behaviors among users with technical knowledge, privacy awareness, and financial resources (2019) · cites this paper as Barth and De Jong, 2017
Users are interested in privacy protection but their privacy concerns rarely translate into actual behavior.
“Research into online privacy shows that users are interested in privacy protection but that their privacy concerns rarely translate into actual behavior (Barth and De Jong, 2017;Joinson et al., 2010;Tsai et al., 2006).”
From Putting the privacy paradox to the test: Online privacy and security behaviors among users with technical knowledge, privacy awareness, and financial resources (2019) · cites this paper as Barth and De Jong, 2017
Several studies reported the privacy paradox in the context of social network sites and e-commerce.
“Several studies reported the privacy paradox in the context of SNSs and e-commerce (for reviews, see Barth and de Jong, 2017;Kokolakis, 2017).”
From The privacy and control paradoxes in the context of smartphone apps (2022) · cites this paper as Barth and de Jong, 2017
Cites
Prospect Theory: An Analysis of Decision under Risk
Kahneman, D., & Tversky, A. (1979) · Econometrica · doi:10.2307/1914185 · Cited by 48,524 · see citing works
Prospect theory: An analysis of decision under risk
Kahneman, D. J., & Tversky, A. (1988) · Cambridge University Press eBooks · doi:10.1017/cbo9780511609220.014 · Cited by 32,700 · cited 2× · see citing works
“According to Prospect Theory (Kahneman and Tversky, 1979), decision-making processes take place in two stages.”
BackgroundTversky, A., & Kahneman, D. (1974) · Science · doi:10.1126/science.185.4157.1124 · Cited by 28,810 · see citing works
(1980) · Medical Entomology and Zoology · Cited by 25,810 · see citing works
Judgment under Uncertainty: Heuristics and Biases
Tversky, A., & Kahneman, D. (1975) · Utility, Probability, and Human Decision Making · doi:10.1007/978-94-010-1834-0_8 · Cited by 22,650 · see citing works
(1984) · Cited by 21,166 · see citing works
From Intentions to Actions: A Theory of Planned Behavior
Ajzen, I. (1985) · Action Control · doi:10.1007/978-3-642-69746-3_2 · Cited by 19,057 · cited 4× · see citing works
“The Theory of Planned Behavior (TPB) (Ajzen, 1985) takes this a step further as behavioral intention is influenced by existing attitudes about desired outcomes, social norms and the evaluation of the risk-benefit of that outcome (perceived behavioral control).”
BackgroundInfluentialA BEHAVIORAL MODEL OF RATIONAL CHOICE
Simon, H. A. (1955) · The Quarterly Journal of Economics · doi:10.2307/1884852 · Cited by 15,877 · cited 3× · see citing works
“Some have explained this paradoxical behavior from a rational perspective by arguing that users weigh the cost-benefit ratio of online information disclosure both consciously and rationally (Simon, 1955).”
BackgroundInfluential(1964) · Medical Entomology and Zoology · Cited by 10,439 · see citing works
Golden eggs and hyperbolic discounting
Laibson, D. (1997) · The Quarterly Journal of Economics · doi:10.1162/003355397555253 · Cited by 6,122 · cited 2× · see citing works
“Extended Two-Component Model of Self-Presentation Online (based on Leary and Kowalski, 1990) Self-presentation (impression management) is the process by which individuals try to control the impression the make on others.”
BackgroundMethodMaps of Bounded Rationality: Psychology for Behavioral Economics
Kahneman, D. (2003) · American Economic Review · doi:10.1257/000282803322655392 · Cited by 5,377 · cited 6× · see citing works
“Building on this rational view of decision-making, Hu and Ma (2010) propose the Adaptive Cognition Theory of Social Network Participation.”
BackgroundMethodInfluentialSimon, H. A. (1997) · The MIT Press eBooks · doi:10.7551/mitpress/4711.001.0001 · Cited by 4,854 · see citing works
A Theory of Psychological Reactance
Torrance, E. P., & Brehm, J. W. (1968) · The American Journal of Psychology · doi:10.2307/1420824 · Cited by 4,755 · see citing works
Agarwal, R., & Karahanna, E. (2000) · MIS Quarterly · doi:10.2307/3250951 · Cited by 4,726 · cited 1× · see citing works
“In their study on information disclosure on social network sites, Alashoor and Baskerville (2015) found that cognitive absorption (Agarwal et al., 1997; Agarwal and Karahanna, 2000) during social networking activity can overrule privacy-related thinking as illustrated in the privacy calculus.”
BackgroundUses and Gratifications Research
Katz, E., Blumler, J. G., & Gurevitch, M. (1973) · Public Opinion Quarterly · doi:10.1086/268109 · Cited by 4,012 · see citing works
Action control : from cognition to behavior
Kühl, J., & Beckmann, J. (1985) · Cited by 3,444 · see citing works
Impression management: A literature review and two-component model.
Leary, M. R., & Kowalski, R. M. (1990) · Psychological Bulletin · doi:10.1037/0033-2909.107.1.34 · Cited by 3,334 · cited 5× · see citing works
“Optimistic Bias Theory (Irwin, 1953) Individuals have a tendency to underestimate the likelihood of experiencing adverse events.”
BackgroundInfluentialAn economic theory of political action in a democracy
Downs, A. (1957) · Journal of Political Economy · doi:10.1086/257897 · Cited by 3,300 · cited 2× · see citing works
“As such, the conscious choice of an individual to ignore a certain piece of information is again based on a cost-benefit calculation, especially those where the informative effort (costs) are considered disproportionate to the perceived potential benefits (Rational Ignorance Theory; Downs, 1957).”
BackgroundAn Extended Privacy Calculus Model for E-Commerce Transactions
Dinev, T., & Hart, P. (2006) · Information Systems Research · doi:10.1287/isre.1060.0080 · Cited by 2,640 · cited 1× · see citing works
“Furthermore, the cumulative effects of internet trust and personal internet interests can outweigh privacy risk perception to point that it eventually leads to the disclosure of personal information as it pertains to e-commerce transactions for example (Dinev and Hart, 2006).”
BackgroundReducing Social Context Cues: Electronic Mail in Organizational Communication
Sproull, L. S., & Kiesler, S. B. (1986) · Management Science · doi:10.1287/mnsc.32.11.1492 · Cited by 2,377 · cited 2× · see citing works
“Cues-filtered-out Theory (Sproull and Kiesler, 1986, 1991) This theory implies that individuals disclose more personal data in computer-mediated communication settings compared to face-to-face settings due to the absence of social and contextual cues.”
BackgroundGames with Incomplete Information Played by “Bayesian” Players, I–III Part I. The Basic Model
Harsanyi, J. C. (1967) · Management Science · doi:10.1287/mnsc.14.3.159 · Cited by 2,170 · see citing works
Games with Incomplete Information Played by “Bayesian” Players, I–III: Part I. The Basic Model
Harsanyi, J. C. (2004) · Management Science · doi:10.1287/mnsc.1040.0270 · Cited by 2,161 · see citing works
The uses of mass communications : current perspectives on gratifications research
Katz, E., & Blumler, J. G. (1975) · Medical Entomology and Zoology · Cited by 2,111 · see citing works
Information Privacy Research: an Interdisciplinary Review1
Smith, H. J., Dinev, T., & Xu, H. (2011) · MIS Quarterly · doi:10.2307/41409970 · Cited by 2,013 · cited 1× · see citing works
“At the same time however, research indicates that consumers are concerned about their privacy, including the ambiguous distribution of data and its use by third parties (Smith et al., 2011).”
BackgroundThe Third-Person Effect in Communication
Davison, W. P. (1983) · Public Opinion Quarterly · doi:10.1086/268763 · Cited by 1,967 · see citing works
Handbook of theories of social psychology
(2012) · Choice Reviews Online · doi:10.5860/choice.49-5135 · Cited by 1,924 · see citing works
Information Privacy Concerns, Procedural Fairness, and Impersonal Trust: An Empirical Investigation
Culnan, M. J., & Armstrong, P. K. (1999) · Organization Science · doi:10.1287/orsc.10.1.104 · Cited by 1,870 · see citing works
Connections: New ways of working in the networked organization
(1992) · Long Range Planning · doi:10.1016/0024-6301(92)90251-v · Cited by 1,754 · see citing works
The phenomenon of social representations.
Moscovici, S. (1984) · Medical Entomology and Zoology · Cited by 1,700 · see citing works
A Theory of Psychological Reactance
Mishler, E. G. (1968) · Psychosomatic Medicine · doi:10.1097/00006842-196811000-00013 · Cited by 1,665 · see citing works
Boundaries of Privacy: Dialectics of Disclosure
Petronio, S. (2002) · doi:10.1353/book4588 · Cited by 1,533 · cited 2× · see citing works
“Likewise, decisions on what information to reveal and which to keep private are central to the Communication Privacy Management Theory (Petronio, 1991, 2002).”
BackgroundThe Privacy Paradox: Personal Information Disclosure Intentions versus Behaviors
NORBERG, P. A., HORNE, D. R., & HORNE, D. A. (2007) · Journal of Consumer Affairs · doi:10.1111/j.1745-6606.2006.00070.x · Cited by 1,526 · cited 1× · see citing works
“Furthermore, while an intention to limit data disclosure exists, actual disclosure often significantly exceeds intention (Norberg et al., 2007).”
BackgroundA privacy paradox: Social networking in the United States
Barnes, S. B. (2006) · First Monday · doi:10.5210/fm.v11i9.1394 · Cited by 1,336 · see citing works
Facebook and Online Privacy: Attitudes, Behaviors, and Unintended Consequences
Debatin, B., Lovejoy, J. P., Horn, A.-K., & Hughes, B. N. (2009) · Journal of Computer-Mediated Communication · doi:10.1111/j.1083-6101.2009.01494.x · Cited by 1,271 · cited 3× · see citing works
“Debatin et al. (2009) conclude that the use of social networking sites is ritualistic and strongly integrated into people’s everyday lives by means of creating social capital and connectedness through a broad network (which would not be possible in an offline context) so that these benefits…”
BackgroundInfluentialKokolakis, S. (2017) · Computers & Security · doi:10.1016/j.cose.2015.07.002 · Cited by 1,229 · cited 1× · see citing works
“We did however, find a review of current research on the privacy paradox phenomenon (Kokolakis, 2017).”
BackgroundPrivacy and rationality in individual decision making
Acquisti, A., & Grossklags, J. (2005) · IEEE Security and Privacy Magazine · doi:10.1109/msp.2005.22 · Cited by 1,123 · cited 5× · see citing works
“This implies that users are lacking in privacy protection knowledge, at both the technological and legal levels; leading to misinterpretation of the likelihood of actual privacy violations and to inaccurate predictions of future hazards (Acquisti and Grossklags, 2005).”
BackgroundInfluential(1975) · Cited by 1,065 · see citing works
Boundaries of privacy: dialectics of disclosure
(2003) · Choice Reviews Online · doi:10.5860/choice.40-4304 · Cited by 1,035 · see citing works
Handbook of Theories of Social Psychology
Lange, P. A. M. V., Kruglanski, A. W., & Higgins, E. (2012) · SAGE Publications Ltd eBooks · doi:10.4135/9781446249222 · Cited by 1,035 · see citing works
Games with Incomplete Information Played by “Bayesian” Players Part II. Bayesian Equilibrium Points
Harsanyi, J. C. (1968) · Management Science · doi:10.1287/mnsc.14.5.320 · Cited by 988 · see citing works
O'Donoghue, T., & Rabin, M. (2001) · The Quarterly Journal of Economics · doi:10.1162/003355301556365 · Cited by 944 · cited 3× · see citing works
“Immediate Gratifications (O’Donoghue and Rabin, 2001) Quite often, individuals encounter self-control problems due to immediate gratifications (present bias) which leads to behavior that may backfire in the long run.”
BackgroundFeelings-as-Information Theory
Schwarz, N. (2012) · SAGE Publications Ltd eBooks · doi:10.4135/9781446249215.n15 · Cited by 927 · see citing works
Crutchfield, R. S. (1955) · American Psychologist · doi:10.1037/h0040237 · Cited by 820 · cited 4× · see citing works
“Peer group pressure can result in either positive or negative reactions (Conformity and Peer group pressure; Crutchfield, 1955).”
BackgroundInfluentialThe Role of Push-Pull Technology in Privacy Calculus: The Case of Location-Based Services
Xu, H., Teo, H., Tan, B. C. Y., & Agarwal, R. (2009) · Journal of Management Information Systems · doi:10.2753/mis0742-1222260305 · Cited by 816 · cited 1× · see citing works
“However, most studies have researched privacy as a stable concept (Xu et al., 2010) or used conventional polls that are not suitable for studying online privacy (Baek, 2014).”
BackgroundRitualized and Instrumental Television Viewing
Rubin, A. M. (1984) · Journal of Communication · doi:10.1111/j.1460-2466.1984.tb02174.x · Cited by 679 · cited 2× · see citing works
“When considering emotional factors during decision-making processes, individuals rely upon their feelings (mood, meta-cognition, emotion and body sensation), which generally leads to accurate responses but not always (Feeling-as-Information Theory; Schwarz, 2011).”
BackgroundConnections, new ways of working in the networked organization
Wyatt, S. (1992) · Futures · doi:10.1016/0016-3287(92)90068-q · Cited by 675 · see citing works
Public value inside: what is public value creation?
Meynhardt, T. (2009) · International Journal of Public Administration · doi:10.1080/01900690902732632 · Cited by 584 · cited 4× · see citing works
“Public Value Theory (Meynhardt, 2009) states that any organization contributes to society’s wellbeing (objective facts), provided that individuals perceive their relationship to the public as either positively or negatively (objective facts are reflected in people’s perceptions and subjective…”
BackgroundInfluentialPrivacy in electronic commerce and the economics of immediate gratification
Acquisti, A. (2004) · Proceedings of the 5th ACM conference on Electronic commerce · doi:10.1145/988772.988777 · Cited by 561 · cited 6× · see citing works
“As a result, the costs of adequate risk assessment can be perceived as unacceptably high leading individuals to rely on simple heuristics (Acquisti, 2004).”
BackgroundInfluentialPetronio, S. (1991) · Communication Theory · doi:10.1111/j.1468-2885.1991.tb00023.x · Cited by 534 · cited 2× · see citing works
“Likewise, decisions on what information to reveal and which to keep private are central to the Communication Privacy Management Theory (Petronio, 1991, 2002).”
BackgroundPrivacy, Trust, and Self-Disclosure Online
Joinson, A. N., Reips, U.-D., Buchanan, T., & Schofield, C. B. P. (2010) · Human–Computer Interaction · doi:10.1080/07370020903586662 · Cited by 503 · cited 1× · see citing works
“Thus, while many users show theoretical interest in their privacy and maintain a positive attitude towards privacy-protection behavior, this rarely translates into actual protective behavior (Joinson et al., 2010; Pötzsch, 2009; Tsai et al., 2006).”
BackgroundQuantum dynamics of human decision-making
Busemeyer, J. R., Wang, Z., & Townsend, J. T. (2006) · Journal of Mathematical Psychology · doi:10.1016/j.jmp.2006.01.003 · Cited by 487 · see citing works
Berendt, B., Günther, O., & Spiekermann, S. (2005) · Communications of the ACM · doi:10.1145/1053291.1053295 · Cited by 436 · cited 1× · see citing works
“Furthermore, we propose to make use of interactive software and social interaction to support the user as interactive software is typically perceived to be as trustworthy as a human communication partner (Berendt et al., 2005).”
MethodDienlin, T., & Trepte, S. (2014) · European Journal of Social Psychology · doi:10.1002/ejsp.2049 · Cited by 411 · cited 2× · see citing works
“…when distinguishing between privacy concerns and attitudes, applying the appropriate theory to the problem in question (here TPB) and differentiating on the above mentioned privacy dimension, the authors consider the privacy paradox as ‘a relic of the past’ (p. 295; Dienlin and Trepte, 2015).”
BackgroundKehr, F., Kowatsch, T., Wentzel, D., & Fleisch, E. (2015) · Information Systems Journal · doi:10.1111/isj.12062 · Cited by 410 · see citing works
Foa, U. G. (1971) · Science · doi:10.1126/science.171.3969.345 · Cited by 396 · cited 2× · see citing works
“In exchange for other resources such as money, services, time, status and love, people are willing to provide personal resources, including those in the form of personal information (Resource Exchange Theory; Donnenwerth and Foa, 1974; Foa, 1971).”
BackgroundTheories in online information privacy research: A critical review and an integrated framework
Li, Y. (2012) · Decision Support Systems · doi:10.1016/j.dss.2012.06.010 · Cited by 367 · cited 1× · see citing works
“During information exchange, negative consequences are rationally weighed against goals and possible outcomes, aiming to maximize benefits and minimize the risks of information disclosure (Keith et al., 2013; Li, 2012; Vroom, 1964).”
BackgroundPRIVACY PROTECTION STRATEGIES ON FACEBOOK: The Internet privacy paradox revisited
Young, A. L., & Quan-Haase, A. (2013) · Information, Communication & Society · doi:10.1080/1369118x.2013.777757 · Cited by 345 · cited 1× · see citing works
“Implementing such strategies however, shows little concern for data collection by third parties in the background (Young and Quan-Haase, 2013).”
BackgroundInformation disclosure on mobile devices: Re-examining privacy calculus with actual user behavior
Keith, M. J., Thompson, S. C., Hale, J., Lowry, P. B., & Greer, C. (2013) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2013.08.016 · Cited by 337 · see citing works
Academy of Management best paper proceedings
de Vliert, E. V., Giebels, E., & Janssen, O. (1997) · The Academy of Management · Cited by 330 · see citing works
Privacy as part of the app decision-making process
Kelley, P. G., Cranor, L. F., & Sadeh, N. (2013) · Proceedings of the SIGCHI Conference on Human Factors in Computing Systems · doi:10.1145/2470654.2466466 · Cited by 314 · cited 1× · see citing works
“…and data ‘leakage’ in particular, recent literature argues that the consumer’s choice to use mobile technologies is primarily driven by considerations of popularity, usability and the price of a given technology (Kelley et al., 2013; Kim et al., 2008) despite the potential risk of data misuse.”
BackgroundBecause It Is There: The Challenge of Mountaineering… for Utility Theory
Loewenstein, G. (1999) · Kyklos · doi:10.1111/j.1467-6435.1999.tb00221.x · Cited by 302 · cited 5× · see citing works
“Optimistic Bias Theory (Irwin, 1953) Individuals have a tendency to underestimate the likelihood of experiencing adverse events.”
BackgroundInfluentialLeakiness and creepiness in app space: perceptions of privacy and mobile app use
Shklovski, I., Mainwaring, S. D., Skúladóttir, H. H., & Borgthorsson, H. (2014) · Proceedings of the SIGCHI Conference on Human Factors in Computing Systems · doi:10.1145/2556288.2557421 · Cited by 284 · cited 5× · see citing works
“…individuals tend to organize their use of mobile applications according to goal orientation, with users showing a higher susceptibility to accepting privacy and security intrusions (e.g. a banking app) when compared to less important applications (e.g. a gaming app) (Shklovski et al., 2014).”
BackgroundInfluentialStated expectations as functions of probability and desirability of outcomes
IRWIN, F. W. (1953) · Journal of Personality · doi:10.1111/j.1467-6494.1953.tb01775.x · Cited by 281 · see citing works
Understanding Situational Online Information Disclosure as a Privacy Calculus
Li, H., Sarathy, R., & Xu, H. (2010) · Journal of Computer Information Systems · doi:10.1080/08874417.2010.11645450 · Cited by 246 · cited 3× · see citing works
“However, we are in favor for a mixed approach when looking for potential solutions to overcome the privacy paradox as proposed by Phelan et al. (2016) and Lutz and Strathoff (2011).”
BackgroundExploring privacy paradox in information- sensitive mobile app adoption: a cross-cultural comparison
Pentina, I., Zhang, L., Bata, H., & Chen, Y. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2016.09.005 · Cited by 214 · see citing works
Novak, T. P., & Hoffman, D. L. (2009) · Journal of Consumer Research · doi:10.1086/596026 · Cited by 200 · see citing works
An examination of factors influencing consumer adoption of short message service (SMS)
Kim, G. S., Park, S., & Oh, J. (2008) · Psychology and Marketing · doi:10.1002/mar.20238 · Cited by 190 · see citing works
The influence of user affect in online information disclosure
Wakefield, R. (2013) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2013.01.003 · Cited by 172 · cited 5× · see citing works
“Expectancy Theory (Vroom, 1964) Behavior is a result of conscious choices with the purpose to maximize gain and minimize loss.”
BackgroundInfluentialChen, H.-T., & Chen, W. (2015) · Cyberpsychology, Behavior, and Social Networking · doi:10.1089/cyber.2014.0456 · Cited by 164 · see citing works
Levine, J. M., & Hogg, M. A. (2010) · doi:10.4135/9781412972017.n254 · Cited by 158 · see citing works
Why we share: a uses and gratifications approach to privacy regulation in social media use
Quinn, K. (2016) · Journal of Broadcasting & Electronic Media · doi:10.1080/08838151.2015.1127245 · Cited by 119 · cited 3× · see citing works
“Quinn (2016) found that habit (habit was identified as one out of nine uses and gratifications) probably inhibits engagement in privacy management tools on social networks, despite increased experience with social networking, which eventually leads to a disconnection between privacy concerns and…”
BackgroundPrivacy and Identity Management for Life
Camenisch, J. L., Rannenberg, K., & Fischer-Hübner, S. (2011) · Springer eBooks · doi:10.1007/978-3-642-20317-6 · Cited by 111 · see citing works
Privacy Awareness: A Means to Solve the Privacy Paradox?
Pötzsch, S. (2009) · IFIP Advances in Information and Communication Technology · doi:10.1007/978-3-642-03315-5_17 · Cited by 107 · see citing works
It's Creepy, But it Doesn't Bother Me
Phelan, C., Lampe, C., & Resnick, P. (2016) · Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems · doi:10.1145/2858036.2858381 · Cited by 106 · cited 4× · see citing works
“However, we are in favor for a mixed approach when looking for potential solutions to overcome the privacy paradox as proposed by Phelan et al. (2016) and Lutz and Strathoff (2011).”
BackgroundInfluentialConnections: new ways of working in the networked organization
Battistella, M. S. (1991) · Choice Reviews Online · doi:10.5860/choice.29-0982 · Cited by 99 · see citing works
Studien zu Gemeinschaft und Gesellschaft: Herausgegeben von Klaus Lichtblau
Tönnies, F. (2012) · doi:10.1007/978-3-531-94174-5 · Cited by 97 · see citing works
Causes of Underinsurance against Natural Disasters
Kunreuther, H. C. (1984) · The Geneva Papers on Risk and Insurance Issues and Practice · doi:10.1057/gpp.1984.12 · Cited by 94 · cited 2× · see citing works
“Hyperbolic Discounting Theory (Laibson, 1997) If there is a choice, individuals usually choose a small benefit in the short term over a larger benefit in the longer term.”
BackgroundSolving the privacy paradox: A counter-argument experimental approach
Baek, Y. M. (2014) · Computers in Human Behavior · doi:10.1016/j.chb.2014.05.006 · Cited by 88 · see citing works
Effect of resource class on retaliation to injustice in interpersonal exchange
Donnenwerth, G. V., & Foa, U. G. (1974) · Journal of Personality and Social Psychology · doi:10.1037/h0036201 · Cited by 87 · cited 2× · see citing works
“In exchange for other resources such as money, services, time, status and love, people are willing to provide personal resources, including those in the form of personal information (Resource Exchange Theory; Donnenwerth and Foa, 1974; Foa, 1971).”
BackgroundSpecific Processes of Social Representations
Abric, J.-C. (1996) · Papers on Social Representations · Cited by 83 · see citing works
Risk-taking as a Learning Process for Shaping Teen's Online Information Privacy Behaviors
Jia, H., Wisniewski, P. J., Xu, H., Rosson, M. B., & Carroll, J. M. (2015) · Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing · doi:10.1145/2675133.2675287 · Cited by 70 · see citing works
Lutz, C., & Strathoff, P. (2014) · SSRN Electronic Journal · doi:10.2139/ssrn.2425132 · Cited by 69 · see citing works
(2012) · ScholarsArchive (Brigham Young University) · Cited by 66 · see citing works
Unlocking the privacy paradox: do cognitive heuristics hold the key?
Sundar, S. S., Kang, H., Wu, M., Go, E., & Zhang, B. (2013) · CHI '13 Extended Abstracts on Human Factors in Computing Systems · doi:10.1145/2468356.2468501 · Cited by 64 · cited 3× · see citing works
“Although users are aware of privacy risks on the internet, they tend to share private information in exchange for retail value and personalized services (Acquisti and Grossklags, 2005; Sundar et al., 2013).”
BackgroundKrämer, N. C., & Haferkamp, N. (2011) · Springer eBooks · doi:10.1007/978-3-642-21521-6_10 · Cited by 63 · see citing works
Privacy Risk Perceptions and Privacy Protection Strategies
Oomen, I., & Leenes, R. E. (2008) · Springer eBooks · doi:10.1007/978-0-387-77996-6_10 · Cited by 59 · cited 1× · see citing works
“A certain degree of risk perception implies greater knowledge of privacy protection strategies but appears an insufficient motivator to apply such strategies (Oomen and Leenes, 2008).”
BackgroundZafeiropoulou, A. M., Millard, D. E., Webber, C., & O'Hara, K. (2013) · Proceedings of the 5th Annual ACM Web Science Conference · doi:10.1145/2464464.2464503 · Cited by 53 · see citing works
Because It Is There: The Challenge of Mountaineering . . . for Utility Theory
Loewenstein, G. F. (1999) · Kyklos · doi:10.1111/1467-6435.00090 · Cited by 49 · see citing works
Addressing the Privacy Paradox by Expanded Privacy Awareness – The Example of Context-Aware Services
Deuker, A. (2010) · IFIP Advances in Information and Communication Technology · doi:10.1007/978-3-642-14282-6_23 · Cited by 48 · see citing works
The Future of Identity in the Information Society
Fischer-Hübner, S., Duquenoy, P., Zuccato, A., & Martucci, L. (2008) · Springer eBooks · doi:10.1007/978-0-387-79026-8 · Cited by 47 · see citing works
Nagy, J., & Pecho, P. (2009) · International Conference on Emerging Security Information, Systems and Technologies · doi:10.1109/securware.2009.56 · Cited by 47 · cited 1× · see citing works
“…should logically lead to restricted provision of information in social networks; however, the reverse effect can be observed as many users provide personal information seemingly without any hesitation (Hughes-Roberts, 2012; Manier and O’Brien Louch, 2010; Nagy and Pecho, 2009; Yoo et al., 2012).”
BackgroundType Indeterminacy in Privacy Decisions: The Privacy Paradox Revisited
Flender, C., & Müller, G. (2012) · Lecture Notes in Computer Science · doi:10.1007/978-3-642-35659-9_14 · Cited by 46 · cited 8× · see citing works
“In their study on online service providers, Flender and Müller (2012) found that peer group pressure negatively influences the privacy decision process.”
BackgroundMethodInfluentialEffects of security warnings and instant gratification cues on attitudes toward mobile websites
Zhang, B., Wu, M., Kang, H., Go, E., & Sundar, S. S. (2014) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/2556288.2557347 · Cited by 43 · see citing works
COGNITIVE ABSORPTION AND THE ADOPTION OF NEW INFORMATION TECHNOLOGIES.
Agarwal, R., Sambamurthy, V., & Stair, R. M. (1997) · Academy of Management Proceedings · doi:10.5465/ambpp.1997.4983719 · Cited by 43 · cited 2× · see citing works
“Theory of Cognitive Absorption (Agarwal et al., 1997) Individuals in the flow state, called cognitive absorption, suppress processes that call someone’s attention to feelings of cognitive dissonance, leading to inappropriate privacy calculation.”
BackgroundUser Disbelief in Privacy Paradox
Gambino, A., Kim, J., Sundar, S. S., Ge, J., & Rosson, M. B. (2016) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/2851581.2892413 · Cited by 41 · see citing works
Privacy and Social Networks: Is Concern a Valid Indicator of Intention and Behaviour?
Hughes‐Roberts, T. (2013) · International Conference on Social Computing · doi:10.1109/socialcom.2013.140 · Cited by 23 · cited 2× · see citing works
“Hence, interaction with others via social networks (gain) can lead to privacy risk depreciation (loss) (Hughes-Roberts, 2013).”
BackgroundWhat's It To You? A Survey of Online Privacy Concerns and RisksPreprint
Tsai, J., Cranor, L. F., Acquisti, A., et al. (2006) · SSRN Electronic Journal · doi:10.2139/ssrn.941708 · Cited by 20 · cited 1× · see citing works
“Thus, while many users show theoretical interest in their privacy and maintain a positive attitude towards privacy-protection behavior, this rarely translates into actual protective behavior (Joinson et al., 2010; Pötzsch, 2009; Tsai et al., 2006).”
(2015) · International Conference on Information Systems · Cited by 19 · see citing works
(2014) · Alexandria (UniSG) (University of St.Gallen) · Cited by 18 · see citing works
(2014) · Journal of the Association for Information Systems · Cited by 16 · see citing works
The online privacy paradox: a social representations perspective
Oetzel, M. C., & Gonja, T. (2011) · CHI '11 Extended Abstracts on Human Factors in Computing Systems · doi:10.1145/1979742.1979887 · Cited by 16 · cited 2× · see citing works
“Oetzel and Gonja (2011) go a step further, stating: privacy is not yet integrated into the social presentation of a smartphone and hence, will consequently lead to failed privacy awareness.”
BackgroundAn Exploration of the Impact of Information Privacy Invasion
Yoo, C. W., Ahn, H. J., & Rao, H. R. (2012) · International Conference on Information Systems · Cited by 14 · see citing works
Privacy-awareness information for web forums: results from an empirical study
Pötzsch, S., Wolkerstorfer, P., & Graf, C. (2010) · Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries · doi:10.1145/1868914.1868957 · Cited by 13 · cited 2× · see citing works
“Privacy awareness tools should empower users to make well-informed decisions with regard to their information disclosure (Pötzsch et al., 2010).”
Background(2014) · Pacific Asia Conference on Information Systems · Cited by 11 · see citing works
ONLINE SOCIAL NETWORKS AND THE PRIVACY PARADOX: A RESEARCH FRAMEWORK
(2010) · Issues in Information Systems · doi:10.48009/1_iis_2010_513-517 · Cited by 11 · see citing works
(2010) · Journal of the Association for Information Systems · Cited by 10 · see citing works
QR Panopticism: User Behavior Triangulation and Barcode-Scanning Applications
Smith, E., & Kollars, N. A. (2015) · Information Security Journal A Global Perspective · doi:10.1080/19393555.2015.1085113 · Cited by 10 · cited 1× · see citing works
“Smith and Kollars (2015) called these digital developments ‘the uncontrolled electronic panopticism’ (p. 160).”
BackgroundFlashPolling privacy: the discrepancy of intention and action in location-based poll participation
Poikela, M., Schmidt, R., Wechsung, I., & Möller, S. (2015) · Proceedings of the 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the 2015 ACM International Symposium on Wearable Computers - UbiComp '15 · doi:10.1145/2800835.2804402 · Cited by 7 · cited 3× · see citing works
“The technological context of mobile apps adds various factors to the privacy calculus that are beyond the user’s control such as near continuous tracking (Poikela et al., 2015).”
BackgroundPolicies and Research in Identity Management
de Leeuw, E., Tseng, J., Fischer-Hübner, S., & Borking, J. J. (2008) · Springer eBooks · doi:10.1007/978-0-387-77996-6 · Cited by 7 · see citing works
Privacy and rationality in individual decision makingPreprint
Acquisti, A., & Großklags, J. (2005) · SSRN Electronic Journal · doi:10.1184/r1/16598546 · Cited by 7 · see citing works
Hughes‐Roberts, T. (2012) · UKAIS · Cited by 5 · see citing works
Are People Really Concerned About Their Privacy?: Privacy Paradox In Mobile Environment
Park, Y., Ju, J., & Ahn, J. (2015) · Journal of the Association for Information Systems · Cited by 5 · see citing works
Privacy as Part of the App Decision-Making Process (CMU-CyLab-13-003)
Kelley, P. G., Cranor, L. F., & Sadeh, N. (2018) · Figshare · doi:10.1184/r1/6468002 · Cited by 3 · see citing works
Flagged first, then by citations
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Citizens Versus the Internet: Confronting Digital Challenges With Cognitive Tools
Kozyreva, A., Lewandowsky, S., & Hertwig, R. (2020) · Psychological Science in the Public Interest · doi:10.1177/1529100620946707 · Cited by 479 · see citing works
Willingness to provide personal information: Perspective of privacy calculus in IoT services
Kim, D., Park, K., Park, Y., & Ahn, J. (2018) · Computers in Human Behavior · doi:10.1016/j.chb.2018.11.022 · Cited by 314 · see citing works
Toward Trustworthy AI Development: Mechanisms for Supporting Verifiable Claims
Brundage, M., Avin, S., Wang, J., Belfield, H., Krueger, G., Hadfield, G., Khlaaf, H., Yang, J., Toner, H., Fong, R., et al. (2020) · arXiv · doi:10.48550/arxiv.2004.07213 · Cited by 306 · see citing works
“, a concern for personal privacy) because other factors such as convenience and brand loyalty also play a role in influencing their behavior [127].”
BackgroundJozani, M., Ayaburi, E., Ko, M., & Choo, K.-K. R. (2020) · Computers in Human Behavior · doi:10.1016/j.chb.2020.106260 · Cited by 303 · see citing works
Yi, J., Gao, Y., & Yoo, C. (2019) · Information Processing & Management · doi:10.1016/j.ipm.2019.102108 · Cited by 263 · see citing works
Barth, S., de Jong, M. D. T., Junger, M., Hartel, P. H., & Roppelt, J. C. (2019) · Telematics and Informatics · doi:10.1016/j.tele.2019.03.003 · Cited by 219 · see citing works
Self-citationGutiérrez, A., O’Leary, S., Rana, N. P., Dwivedi, Y. K., & Calle, T. (2018) · Computers in Human Behavior · doi:10.1016/j.chb.2018.09.015 · Cited by 213 · see citing works
Saura, J. R., Soriano, D. R., & Saldaña, P. E. Z. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2021.12.052 · Cited by 212 · see citing works
Digital Health Innovation: Exploring Adoption of COVID-19 Digital Contact Tracing Apps
Sharma, S., Singh, G., Sharma, R., Jones, P. K., Kraus, S., & Dwivedi, Y. K. (2020) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2020.3019033 · Cited by 185 · see citing works
“Barth and De Jong [11] found the decision-making process to be irrational with individuals giving minimal to no consideration to privacy risk factors.”
BackgroundConceptualization and operationalization: utility of communication privacy management theory
Petronio, S., & Child, J. T. (2019) · Current Opinion in Psychology · doi:10.1016/j.copsyc.2019.08.009 · Cited by 180 · see citing works
“How can we make sense of the current status of privacy? Some researchers frame the notion of privacy as paradoxical [2] others use the concept of privacy calculus [3].”
BackgroundDo you mind if I ask you a personal question? How AI service agents alter consumer self-disclosure
Kim, T. W., Jiang, L., Duhachek, A., Lee, H., & Garvey, A. (2022) · Journal of Service Research · doi:10.1177/10946705221120232 · Cited by 177 · see citing works
“Also, research on the “ privacy paradox ” identi fi ed that individuals are highly concerned about data privacy whereas little effort is taken by consumers to protect the privacy of their personal data (Barth and De Jong 2017).”
BackgroundKozyreva, A., Lorenz-Spreen, P., Hertwig, R., Lewandowsky, S., & Herzog, S. M. (2021) · Humanities and Social Sciences Communications · doi:10.1057/s41599-021-00787-w · Cited by 171 · see citing works
“The inconsistency between people ’ s privacy attitudes and privacy behaviors has been coined the “ privacy paradox ” (e.g., Acquisti et al., 2015; Barth and de Jong, 2017; Kokolakis, 2017; Norberg et al., 2007; but see Dienlin and Trepte, 2015 and meta-analysis by Baruh et al., 2017).”
BackgroundResultUnderstanding the Strategic Consequences of Customer Privacy Concerns: A Meta-Analytic Review
Okazaki, S., Eisend, M., Plangger, K. A., de Ruyter, K., & Grewal, D. (2020) · Journal of Retailing · doi:10.1016/j.jretai.2020.05.007 · Cited by 148 · see citing works
From concerns to benefits: A comprehensive study of ChatGPT usage in education
Jo, H. (2024) · International Journal of Educational Technology in Higher Education · doi:10.1186/s41239-024-00471-4 · Cited by 146 · see citing works
“The concept of privacy concern refers to an individual’s anxiety or worry about the potential misuse or improper handling of personal data (Barth & de Jong, 2017).”
BackgroundExplicating the privacy paradox: A qualitative inquiry of online shopping consumers
Bandara, R. J., Fernando, M., & Akter, S. (2019) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2019.101947 · Cited by 150 · see citing works
Mousavi, R., Chen, R., Kim, D. J., & Chen, K. (2020) · Decision Support Systems · doi:10.1016/j.dss.2020.113323 · Cited by 156 · see citing works
Fox, G., Clohessy, T., van der Werff, L., Rosati, P., & Lynn, T. (2021) · Computers in Human Behavior · doi:10.1016/j.chb.2021.106806 · Cited by 138 · see citing works
“…have investigated the privacy calculus as an antecedent to behavioral reactions in various domains including personal information disclosure online (Barth & De Jong, 2017; Choi, Wu, Yu, & Land, 2018), willingness to disclose personal information to the Internet of Things (IoT) devices (Kim et al.,…”
BackgroundA meta-analysis to explore privacy cognition and information disclosure of internet users
Yu, L., Li, H., He, W., Wang, F., & Jiao, S. (2019) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2019.09.011 · Cited by 136 · see citing works
Mazurek, G., & Małagocka, K. (2019) · Journal of Management Analytics · doi:10.1080/23270012.2019.1671243 · Cited by 122 · see citing works
Consumer Consent and Firm Targeting After GDPR: The Case of a Large Telecom Provider
de Matos, M. G., & Adjerid, I. (2021) · Management Science · doi:10.1287/mnsc.2021.4054 · Cited by 117 · see citing works
Information disclosure in e-commerce: A systematic review and agenda for future research
Kolotylo-Kulkarni, M., Xia, W., & Dhillon, G. S. (2021) · Journal of Business Research · doi:10.1016/j.jbusres.2020.12.006 · Cited by 124 · see citing works
How Data Protection Regulation Affects Startup Innovation
Martin, N., Matt, C., Niebel, C., & Blind, K. (2019) · Information Systems Frontiers · doi:10.1007/s10796-019-09974-2 · Cited by 118 · see citing works
Zimmermann, B. M., Fiske, A., Prainsack, B., Hangel, N., McLennan, S., & Buyx, A. (2021) · Journal of Medical Internet Research · doi:10.2196/25525 · Cited by 109 · see citing works
“Likewise, Barth and Jong [72] suggested that the privacy paradox, in which people share some information willingly but are reluctant to share information with others, was relying on risk-benefit assessment (see also [60]).”
BackgroundZhao, J., Wang, G., Dally, C., Slovák, P., Edbrooke-Childs, J. H., Kleek, M. G. V., & Shadbolt, N. (2019) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3290605.3300336 · Cited by 125 · see citing works
“…with incentives put in place by apps and platforms to get people to share their data, have yielded the so-called ‘privacy paradox’, a behaviour studied in teenagers [14] and adults [11] alike, in which individuals act in ways contrary to their stated privacy preferences and concerns [37, 38, 62].”
BackgroundMombeuil, C. (2020) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2020.102127 · Cited by 104 · see citing works
Consumers’ acceptance of domestic Internet-of-Things: The role of trust and privacy concerns
Jaspers, E. D. T., & Pearson, E. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2021.12.043 · Cited by 102 · see citing works
Privacy Concerns and Self-Disclosure in Private and Public Uses of Social Media
Gruzd, A., & Hernández-García, Á. (2018) · Cyberpsychology, Behavior, and Social Networking · doi:10.1089/cyber.2017.0709 · Cited by 97 · see citing works
“In future work, we would like to examine how different types of heuristic rules and biases that users might have 27,50 may interact with the process of risk-benefit assessment when disclosing online.”
BackgroundMpinganjira, M., & Maduku, D. K. (2018) · Journal of Business Research · doi:10.1016/j.jbusres.2018.07.037 · Cited by 101 · see citing works
Ranzini, G., Newlands, G., & Lutz, C. (2020) · Social Media + Society · doi:10.1177/2056305120978376 · Cited by 108 · see citing works
Cheng, X., Hou, T., & Mou, J. (2021) · Information & Management · doi:10.1016/j.im.2021.103450 · Cited by 96 · see citing works
Masur, P. K. (2020) · Media and Communication · doi:10.17645/mac.v8i2.2855 · Cited by 98 · see citing works
“…(e.g., Baruh, Secinti, & Cemalcilar, 2017; Park, 2013), how privacy concerns relate to privacy protection behaviors (for overviews, see e.g., Barth & de Jong, 2017; Kokolakis, 2017), or how policies, laws, or regulations should be formulated in order to protect individuals’ privacy (e.g.,…”
BackgroundInvestigating individual privacy within CBDC: A privacy calculus perspective
Jabbar, A., Geebren, A., Hussain, Z., Dani, S., & Ul‐Durar, S. (2022) · Research in International Business and Finance · doi:10.1016/j.ribaf.2022.101826 · Cited by 101 · see citing works
Wagner, K., Nimmermann, F., & Schramm‐Klein, H. (2019) · Hawaii International Conference on System Sciences (HICSS) · doi:10.24251/hicss.2019.169 · Cited by 90 · see citing works
“Different to previous studies [4, 7, 20, 65] H7 is not supported as well.”
BackgroundResultKreps, S. E., George, J., Lushenko, P., & Rao, A. (2023) · PLoS ONE · doi:10.1371/journal.pone.0288109 · Cited by 95 · see citing works
“Indeed, people may rely on AI-enabled technologies not so much because they trust these capabilities but because they perceive that the anticipated benefits [20] of adopting AI-enabled technologies will exceed the expected costs [21] of doing so.”
BackgroundThe privacy paradox and its implications for learning analytics
Tsai, Y., Whitelock‐Wainwright, A., & Gašević, D. (2020) · International Conference on Learning Analytics and Knowledge (LAK) · doi:10.1145/3375462.3375536 · Cited by 92 · see citing works
“Different from existing studies, this paper draws upon theories of privacy paradox and contextual integrity [2, 22, 24] to understand elements in risk-benefit assessments that students may undertake”
BackgroundMethodInfluentialChérif, E., Bezaz, N., & Mzoughi, M. (2021) · Social Science & Medicine · doi:10.1016/j.socscimed.2021.114146 · Cited by 88 · see citing works
Said, N., Potinteu, A. E., Brich, I. R., Buder, J., Schumm, H., & Huff, M. (2023) · Computers in Human Behavior · doi:10.1016/j.chb.2023.107855 · Cited by 93 · see citing works
Mastering the challenge of balancing self-disclosure and privacy in social media
Krämer, N. C., & Schäwel, J. (2019) · Current Opinion in Psychology · doi:10.1016/j.copsyc.2019.08.003 · Cited by 87 · see citing works
A longitudinal analysis of the privacy paradox
Dienlin, T., Masur, P. K., & Trepte, S. (2021) · New Media & Society · doi:10.1177/14614448211016316 · Cited by 86 · see citing works
“There also exist several systematic literature105 reviews on the privacy paradox (Barth and Jong, 2017; Gerber et al., 2018; Kokolakis,106 2017).”
BackgroundHome IoT resistance: Extended privacy and vulnerability perspective
Lee, H. (2020) · Telematics and Informatics · doi:10.1016/j.tele.2020.101377 · Cited by 83 · see citing works
How Artificial Intelligence Constrains the Human Experience
Valenzuela, A., Puntoni, S., Hoffman, D., Castelo, N., De Freitas, J., Dietvorst, B., Hildebrand, C., Huh, Y. E., Meyer, R., Sweeney, M. E., et al. (2024) · Journal of the Association for Consumer Research · doi:10.1086/730709 · Cited by 81 · see citing works
“As noted by Barth and de Jong (2017), among the numerous explanations offered for the privacy paradox, the most parsimonious is that it re fl ects a bias in the intuitive cost-bene fi t calculations people undertake when deciding whether to provide information online.”
BackgroundLewandowsky, S., Dennis, S. J., Perfors, A., Kashima, Y., White, J. P., Garrett, P. M., Little, D. R., & Yesilada, M. (2021) · PLoS ONE · doi:10.1371/journal.pone.0245740 · Cited by 79 · see citing works
Kronemann, B., Kizgin, H., Rana, N. P., & Dwivedi, Y. K. (2023) · Spanish Journal of Marketing - ESIC · doi:10.1108/sjme-10-2022-0213 · Cited by 83 · see citing works
Urbonavičius, S., Degutis, M., Zimaitis, I., Kaduškevičiūtė, V., & Škare, V. (2021) · Journal of Business Research · doi:10.1016/j.jbusres.2021.07.031 · Cited by 85 · see citing works
Fernandes, T., & Pereira, N. (2021) · Telematics and Informatics · doi:10.1016/j.tele.2021.101717 · Cited by 82 · see citing works
Gong, X., Zhang, K. Z. K., Chen, C., Cheung, C. M. K., & Lee, M. (2019) · Information Technology and People · doi:10.1108/itp-03-2018-0132 · Cited by 79 · see citing works
How much is privacy worth around the world and across platforms?
Prince, J. T., & Wallsten, S. (2022) · Journal of Economics & Management Strategy · doi:10.1111/jems.12481 · Cited by 77 · see citing works
Unfolding the privacy paradox among mobile social commerce users: a multi-mediation approach
Ooi, K., Hew, J.-J., & Lin, B. (2018) · Behaviour and Information Technology · doi:10.1080/0144929x.2018.1465997 · Cited by 79 · see citing works
“As explained by Barth and de Jong (2017), privacy paradox refers to the discrepancy between privacy attitudes and actual behaviour, and they further illustrated an example in which users are willing to share their private information for retail values and personalised services although they are…”
BackgroundStill Creepy After All These Years:The Normalization of Affective Discomfort in App Use
Seberger, J. S., Shklovski, I., Swiatek, E., & Patil, S. (2022) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3491102.3502112 · Cited by 75 · see citing works
“In 2017, Barth and de Jong [13] identifed no fewer than thirteen ways of understanding or rationalizing the privacy paradox.”
BackgroundInfluentialPrivacy Cynicism and its Role in Privacy Decision-Making
van Ooijen, I., Segijn, C. M., & Opree, S. J. (2024) · Communication Research · doi:10.1177/00936502211060984 · Cited by 81 · see citing works
“Researchers have argued that the privacy paradox exists because privacy attitudes are often based on beliefs about privacy in general that do not correspond to attitudes toward privacy in specific circumstances (for reviews, see Barth & de Jong, 2017; Li, 2011).”
BackgroundTseng, H., Ibrahim, F., Hajli, N., Nisar, T. M., & Shabbir, H. A. (2022) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2022.121592 · Cited by 75 · see citing works
Gouthier, M. H. J., Nennstiel, C., Kern, N., & Wendel, L. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2022.04.034 · Cited by 80 · see citing works
Schroeder, T., Haug, M., & Gewald, H. (2022) · JMIR Formative Research · doi:10.2196/28025 · Cited by 79 · see citing works
“More recently, a study by Barth and De Jong [40] focused on privacy-related human factors.”
BackgroundMcKee, K. M., Dahl, A. J., & Peltier, J. W. (2024) · Journal of Consumer Behaviour · doi:10.1002/cb.2199 · Cited by 75 · see citing works
“In particular, we contribute to the literature by highlighting the internal cognitive tensions influencing consumers' attitudes and behavioral intentions related to brands and their marketing efforts (Barth & de Jong, 2017; Lee & Rha, 2016).”
InfluentialGutiérrez, A., Punjaisri, K., Desai, B., Alwi, S. F. S., O’Leary, S., Chaiyasoonthorn, W., & Chaveesuk, S. (2023) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2023.103272 · Cited by 74 · see citing works
Youn, S., & Shin, W. (2019) · Telematics and Informatics · doi:10.1016/j.tele.2019.02.001 · Cited by 74 · see citing works
Desimpelaere, L., Hudders, L., & de Sompel, D. V. (2020) · Computers in Human Behavior · doi:10.1016/j.chb.2020.106382 · Cited by 75 · see citing works
Data Protection in AI Services
Meurisch, C., & Mühlhäuser, M. (2021) · ACM Computing Surveys · doi:10.1145/3440754 · Cited by 82 · see citing works
“most convincing of them is probably the privacy calculus: Users decide whether to disclose personal data on the basis of a risk-benefit calculation, in which the benefits are ultimately preferred to the risks [15].”
BackgroundData Privacy in Retail: Navigating Tensions and Directing Future Research
Martin, K. D., & Palmatier, R. W. (2020) · Journal of Retailing · doi:10.1016/j.jretai.2020.10.002 · Cited by 75 · see citing works
Griggio, C. F., Nouwens, M., & Klokmose, C. N. (2022) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3491102.3502032 · Cited by 74 · see citing works
“While users generally express that privacy concerns are extremely important to them [4], in reality they often make pragmatic choices based on risk-beneft intuitions [49, 63], resulting in a discrepancy between users’ ideal privacy and security preferences and their behavior when choosing and using digital technologie…”
BackgroundUser self-disclosure on social network sites: A cross-cultural study on Facebook’s privacy concepts
Oghazi, P., Schultheiss, R., Chirumalla, K., Kalmer, N. P., & Rad, F. F. (2019) · Journal of Business Research · doi:10.1016/j.jbusres.2019.12.006 · Cited by 75 · see citing works
Breaking the Privacy Paradox: The Value of Privacy and Associated Duty of Firms
Martin, K. E. (2019) · Business Ethics Quarterly · doi:10.1017/beq.2019.24 · Cited by 68 · see citing works
“Importantly, the researchers equate the disclosure of information to “pri-vacy compromising behavior” (Barth and de Jong 2017) in validating the privacy paradox.”
Li, P., Cho, H., & Goh, Z. H. (2019) · Telematics and Informatics · doi:10.1016/j.tele.2019.04.006 · Cited by 69 · see citing works
Exploring User Expectations of Proactive AI Systems
Meurisch, C., Mihale-Wilson, C., Hawlitschek, A., Giger, F., Müller, F., Hinz, O. F., & Mühlhäuser, M. (2020) · Proceedings of the ACM on Interactive Mobile Wearable and Ubiquitous Technologies · doi:10.1145/3432193 · Cited by 74 · see citing works
“Such incentives are potentially more likely to motivate people to participate in such a ‘time-consuming’ study, install the study tool on their personal device, and provide their data (consistent with the privacy paradox [6]).”
BackgroundLünich, M. (2022) · Springer eBooks · doi:10.1007/978-3-658-36368-0 · Cited by 68 · see citing works
Role played by social factors and privacy concerns in autonomous vehicle adoption
Ljubi, K., & Groznik, A. (2022) · Transport Policy · doi:10.1016/j.tranpol.2022.12.013 · Cited by 70 · see citing works
Information privacy concerns and demographic characteristics: Data from a Korean media panel survey
Lee, H., Wong, S. F., Oh, J., & Chang, Y. (2019) · Government Information Quarterly · doi:10.1016/j.giq.2019.01.002 · Cited by 71 · see citing works
The chilling effects of algorithmic profiling: Mapping the issues
Büchi, M., Fosch-Villaronga, E., Lutz, C., Tamò-Larrieux, A., Velidi, S., & Viljoen, S. (2020) · Computer Law & Security Review · doi:10.1016/j.clsr.2019.105367 · Cited by 97 · see citing works
Garz, S., Xavier Giné, A., Karlan, D., Mazer, R., Sanford, C., & Zinman, J. (2021) · Annual Review of Financial Economics · doi:10.1146/annurev-financial-071020-012008 · Cited by 66 · see citing works
Rodríguez-Priego, N., Porcu, L., Prados‐Peña, M. B., & Almendros, E. C. (2023) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2023.103284 · Cited by 79 · see citing works
Leitão, R. (2019) · Hum. Comput. Interact. · doi:10.1080/07370024.2019.1685883 · Cited by 63 · see citing works
“Previous work has shown that private versus public boundaries on social media are unclear to users (Barth & de Jong, 2017; Yu et al., 2018), who may be sharing information more widely than expected (Barnes, 2006; Mondal, Messias, Ghosh, Gummadi, & Kate, 2017).”
BackgroundThemes and Research Directions in Privacy-Sensitive Robotics
Rueben, M., Aroyo, A. M., Lutz, C., Schmölz, J., Cleynenbreugel, P. V., Corti, A., Agrawal, S., & Smart, W. D. (2018) · IEEE Workshop on Advanced Robotics and its Social Impacts (ARSO) · doi:10.1109/arso.2018.8625758 · Cited by 63 · see citing works
“sciences [50][51][52] and more particularly in communication and information systems [53].”
BackgroundAlraja, M. N. (2021) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2021.121256 · Cited by 64 · see citing works
The Philosophy of Online Manipulation
Jongepier, F., & Klenk, M. (2022) · Routledge eBooks · doi:10.4324/9781003205425 · Cited by 69 · see citing works
Privacy concern and its consequences: A meta-analysis
Kim, Y., Kim, S. H., Peterson, R. A., & Choi, J. (2023) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2023.122789 · Cited by 69 · see citing works
Merits and Pitfalls of Social Media as a Platform for Recruitment of Study Participants
Oudat, Q., & Bakas, T. (2023) · Journal of Medical Internet Research · doi:10.2196/47705 · Cited by 62 · see citing works
“Several studies have indicated that many participants shy away from entering any personal information onto social media sites out of concern that their information may be leaked to third parties and misused [19].”
The Privacy Paradox by Proxy: Considering Predictors of Sharenting
Bhroin, N. N., Dinh, T., Thiel, K., Lampert, C., Staksrud, E., & Ólafsson, K. (2022) · Media and Communication · doi:10.17645/mac.v10i1.4858 · Cited by 65 · see citing works
“Previous research on the privacy paradox has typically focused on individual motivations, concerns, and practices imple‐ mented to manage privacy (Barth & de Jong, 2017; Harigattai & Marwick, 2016).”
BackgroundAlashoor, T., Keil, M., Smith, H. J., & McConnell, A. R. (2022) · Information Systems Research · doi:10.1287/isre.2022.1182 · Cited by 64 · see citing works
Privacy Protection in Tourism: Where We Are and Where We Should Be Heading For
Tussyadiah, I. P., Li, S., & Miller, G. A. (2018) · Springer eBooks · doi:10.1007/978-3-030-05940-8_22 · Cited by 61 · see citing works
Personal information management systems: a user-centric privacy utopia?
Janssen, H., Cobbe, J., & Singh, J. P. (2020) · Internet Policy Review · doi:10.14763/2020.4.1536 · Cited by 60 · see citing works
Discerning the effect of privacy information transparency on privacy fatigue in e-government
Agozie, D. Q., & Kaya, T. (2021) · Government Information Quarterly · doi:10.1016/j.giq.2021.101601 · Cited by 58 · see citing works
Critical roles of knowledge and motivation in privacy research
Brough, A. R., & Martin, K. D. (2019) · Current Opinion in Psychology · doi:10.1016/j.copsyc.2019.06.021 · Cited by 58 · see citing works
Fox, G. (2020) · Journal of the Association for Information Science and Technology · doi:10.1002/asi.24369 · Cited by 56 · see citing works
Iftikhar, A., Shiraz, M., Hayat, B., Idrees, M., Sajid, A., Ullah, R., Ayub, N., & Kim, K. (2021) · Electronics · doi:10.3390/electronics10151811 · Cited by 56 · see citing works
“Likewise, there is a need for a validation tool to check that the policy created in the standard language correctly reflects the policy creator’s intentions (i.e., that the policy language is semantically equivalent to the users’ intentions) [83].”
BackgroundInfluentialMofokeng, T. E. (2023) · Heliyon · doi:10.1016/j.heliyon.2023.e16182 · Cited by 87 · see citing works
“This result fails to support e-commerce literature [8,117] that shows a negative significant influence of PC on CT [82,118]. confirmed that consumers who have greater concerns about and valuation of privacy place greater emphasis on privacy violations in forming trust beliefs [119]. showed that…”
ResultDigital Contact Tracing for Pandemic Response
Kahn, J. P. (2020) · Johns Hopkins University Press eBooks · doi:10.1353/book.75831 · Cited by 53 · see citing works
A review on visual privacy preservation techniques for active and assisted living
Ravi, S., Climent-Pérez, P., & Flórez‐Revuelta, F. (2023) · Multimedia Tools and Applications · doi:10.1007/s11042-023-15775-2 · Cited by 62 · see citing works
Virtual influencers and data privacy: Introducing the multi-privacy paradox
Liyanaarachchi, G., Mifsud, M., & Viglia, G. (2024) · Journal of Business Research · doi:10.1016/j.jbusres.2024.114584 · Cited by 57 · see citing works
Privacy is the Boring Bit: User Perceptions and Behaviour in the Internet-of-Things
Williams, M., Nurse, J. R. C., & Creese, S. (2017) · 2017 15th Annual Conference on Privacy, Security and Trust (PST) · doi:10.1109/pst.2017.00029 · Cited by 53 · see citing works
“In a 2017 review, Barth and Jong [18] also concluded that irrationality is present.”
BackgroundPrivacy Perception when Using Smartphone Applications
Furini, M., Mirri, S., Montangero, M., & Prandi, C. (2020) · Mobile Networks and Applications · doi:10.1007/s11036-020-01529-z · Cited by 53 · see citing works
Uses and gratifications of photo sharing on Instagram
Menon, D. (2022) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2022.102917 · Cited by 52 · see citing works
Cooper, D. A., Yalcin, T., Nistor, C., Macrini, M., & Pehlivan, E. (2021) · Journal of Consumer Marketing · doi:10.1108/jcm-04-2021-4577 · Cited by 57 · see citing works
Ostendorf, S., Müller, S. M., & Brand, M. (2020) · Frontiers in Psychology · doi:10.3389/fpsyg.2020.543388 · Cited by 55 · see citing works
“However, individuals still seem to protect their personal information deficiently by ignoring potential long-term risks or underestimating their likelihood of occurrence (e.g., Debatin et al., 2009; Aivazpour et al., 2017; Barth and de Jong, 2017; Díaz Ferreyra et al., 2019).”
BackgroundThe effects of different personal data categories on information privacy concern and disclosure
Chua, H. N., Ooi, J. S., & Herbland, A. (2021) · Computers & Security · doi:10.1016/j.cose.2021.102453 · Cited by 55 · see citing works
Shen, N., Sequeira, L., Silver, M. P., Carter-Langford, A., Strauss, J., & Wiljer, D. (2019) · JMIR Mental Health · doi:10.2196/13306 · Cited by 52 · see citing works
“Receiving the best care possible may also supersede the need for their personal risk assessment [72].”
The impact of telematics on the insurability of risks
Eling, M., & Kraft, M. (2020) · The Journal of Risk Finance · doi:10.1108/jrf-07-2019-0129 · Cited by 50 · see citing works
Youth Trust in Social Media Companies and Expectations of Justice
Schoenebeck, S. Y., Scott, C. F., Hurley, E. G., Chang, T., & Selkie, E. M. (2021) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3449076 · Cited by 50 · see citing works
“It may also reflect a version of the privacy paradox, where people express dissatisfaction with technology practices, but still choose to use those technologies for a variety of reasons [3].”
BackgroundCynicism as strength: Privacy cynicism, satisfaction and trust among social media users
Khan, M. I., Loh, J. M. I., Hossain, A., & Talukder, M. J. H. (2022) · Computers in Human Behavior · doi:10.1016/j.chb.2022.107638 · Cited by 49 · see citing works
Driving Factors of Generative AI Adoption in New Product Development Teams from a UTAUT Perspective
Xia, Y., & Chen, Y. (2024) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2024.2375686 · Cited by 49 · see citing works
“Users compare the risks and benefits to decide whether to adopt GenAI (Barth & de Jong, 2017; Kehr et al., 2014).”
O’Connell, J., Abbas, M., Beecham, S., Buckley, J., Chochlov, M., Fitzgerald, B. F., Glynn, L. G., Johnson, K., Laffey, J. G., McNicholas, B., et al. (2021) · JMIR mhealth and uhealth · doi:10.2196/27753 · Cited by 49 · see citing works
“The outcome of the literature search shown in Figure 1 and Multimedia Appendix 5 [14-17,22,23,25,26,32,34,37, 38,40-42,44,47-173] contains a description of the included studies and their source (indexed literature search, gray literature, references search).”
BackgroundResult
- Authors
- Barth, S., & de Jong, M. D. T.
- Affiliations
- University of Twente (NL)
- Corresponding author
- Barth, Susanne
- ORCID
- Barth, Susanne
- Venue
- Telematics and Informatics
- Publisher
- Elsevier BV
- Published
- 2017-11
- Volume
- 34
- Issue
- 7
- Pages
- 1038-1058
- ISSN
- 0736-5853 (ISSN-L)
- OpenAlex
- W2609588687
- Semantic Scholar
- 42b1fa77452e085c3b7c0564b907d3f8e21cf7e2
- Cited by
- 798
- References
- 109
- Citations by year
- 2026: 94 · 2025: 128 · 2024: 90 · 2023: 107 · 2022: 105 · 2021: 103 · 2020: 81 · 2019: 61 · 2018: 26 · 2017: 2
- FWCI
- 20.11
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Telematics and Informatics (publishedVersion, cc-by-nc-nd)
- University of Twente Research Information (submittedVersion, cc-by-nc-nd)
- Funders
- NWO (628.001.011)
- Topics
- Social Sciences › Sociology and Political Science › Privacy, Security, and Data Protection
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Physical Sciences › Computer Science › Information Systems › User Authentication and Security Systems
- Keywords
- privacy paradox, privacy concerns, online behavior, privacy preservation, personal information disclosure, risk-benefit assessment, risk assessment, privacy decision-making, mobile computing, privacy attitudes
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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Classified by jev-1.13-20260917 (gold-guideline-v0.2) on 2026-10-19.
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