A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research

Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

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Evaluating structural equation models with unobservable variables and measurement error

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Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives

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A Paradigm for Developing Better Measures of Marketing Constructs

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An updated paradigm for scale development incorporating unidimensionality and its assessment

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Relationship Quality in Services Selling: An Interpersonal Influence Perspective

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Conventional wisdom on measurement: A structural equation perspective.

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A benefit congruency framework of sales promotion effectiveness

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Construct Validity: A Review of Basic Issues and Marketing Practices

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Evaluating Structural Equation Models with Unobservable Variables and Measurement Error: A Comment

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Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research

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An assessment of the use of partial least squares structural equation modeling in marketing research

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Partial least squares structural equation modeling: rigorous applications, better results and higher acceptance

Hair, J. F., Ringle, C. M., & Sarstedt, M. (2013) · Long Range Planning · doi:10.1016/j.lrp.2013.01.001 · Cited by 5,310

Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1

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Parasuraman (2005) · doi:10.1177/1094670504271156 · Cited by 3,967

Specification, evaluation, and interpretation of structural equation models

Bagozzi, R. P., & Yi, Y. (2012) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-011-0278-x · Cited by 3,735

Formative Versus Reflective Indicators in Organizational Measure Development: A Comparison and Empirical Illustration

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Construct Measurement and Validation Procedures in MIS and Behavioral Research: Integrating New and Existing Techniques1

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Testing measurement invariance of composites using partial least squares

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An empirical comparison of the efficacy of covariance-based and variance-based SEM

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Consistent Partial Least Squares Path Modeling1

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Structural Equation Modeling and Natural Systems

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Hierarchical latent variable models in PLS-SEM: guidelines for using reflective-formative type models

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Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers

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The Consequences of Technostress for End Users in Organizations: Conceptual Development and Empirical Validation

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Partial least squares (PLS) structural equation modeling (SEM) for building and testing behavioral causal theory: when to choose it and how to use it

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Artificial intelligence capability: Conceptualization, measurement calibration, and empirical study on its impact on organizational creativity and firm performance

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A Framework for Conceptual Contributions in Marketing

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How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction

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An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research

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The Influence of Firm Size on the ESG Score: Corporate Sustainability Ratings Under Review

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Using partial least squares in operations management research: a practical guideline and summary of past research

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Toward the development of a big data analytics capability

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Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study

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Understanding the Link Between Information Technology Capability and Organizational Agility: An Empirical Examination1

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Cross-Sectional versus longitudinal survey research: concepts, findings, and guidelines

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How Important are Job Attitudes? Meta-Analytic Comparisons of Integrative Behavioral Outcomes and Time Sequences

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Multicollinearity and Measurement Error in Structural Equation Models: Implications for Theory Testing

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PLS-SEM’s most wanted guidance

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Bootstrapping and PLS-SEM: A step-by-step guide to get more out of your bootstrap results

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Marketing survey research best practices: evidence and recommendations from a review of JAMS articles

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Measuring Service Quality in E-Retailing

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An Experimental Study of the Relationship between Online Engagement and Advertising Effectiveness

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Information technology-enabled dynamic capabilities and their indirect effect on competitive performance: Findings from PLS-SEM and fsQCA

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Bridging Design and Behavioral Research With Variance-Based Structural Equation Modeling

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Partial Least Squares: The Better Approach to Structural Equation Modeling?

Hair, J. F., Ringle, C. M., & Sarstedt, M. (2012) · Long Range Planning · doi:10.1016/j.lrp.2012.09.011 · Cited by 855

Risk, uncertainty and the theory of planned behavior: A tourism example

Quintal, V. A., Lee, J. A., & Soutar, G. N. (2010) · Tourism Management · doi:10.1016/j.tourman.2009.08.006 · Cited by 855

Big Data Analytics Capabilities and Innovation: The Mediating Role of Dynamic Capabilities and Moderating Effect of the Environment

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A comparative study of cb-sem and pls-sem for theory development in family firm research

Astrachan, C. B., Patel, V. K., & Wanzenried, G. (2014) · Journal of Family Business Strategy · doi:10.1016/j.jfbs.2013.12.002 · Cited by 766

Deconstructing the construct: a network perspective on psychological phenomena

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Confirmatory tetrad analysis in PLS path modeling

Gudergan, S. P., Ringle, C. M., Wende, S., & Will, A. (2008) · Journal of Business Research · doi:10.1016/j.jbusres.2008.01.012 · Cited by 704

Shackled to the Status Quo: The Inhibiting Effects of Incumbent System Habit, Switching Costs, and Inertia on New System Acceptance

Polites, G. L., & Karahanna, E. (2012) · MIS Quarterly · doi:10.25300/misq/2012/36.1.02 · Cited by 215

The impact of dynamic capabilities on operational marketing and technological capabilities: investigating the role of environmental turbulence

Wilden, R., & Gudergan, S. P. (2015) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-014-0380-y · Cited by 631

Examining Trust in Information Technology Artifacts: The Effects of System Quality and Culture

Vance, A., Elie-Dit-Cosaque, C., & Straub, D. W. (2008) · Journal of Management Information Systems · doi:10.2753/mis0742-1222240403 · Cited by 599

Investigating the Structure and Meaning of Public Service Motivation across Populations: Developing an International Instrument and Addressing Issues of Measurement Invariance

Kim, S., Vandenabeele, W., Wright, B. E., Andersen, L. B., Cerase, F. P., Christensen, R. K., Desmarais, C., Koumenta, M., Leisink, P., Liu, B., et al. (2013) · Journal of Public Administration Research and Theory · doi:10.1093/jopart/mus027 · Cited by 587

The use of partial least squares structural equation modelling (PLS-SEM) in management accounting research: Directions for future theory development

Nitzl, C. (2016) · Journal of Accounting Literature · doi:10.1016/j.acclit.2016.09.003 · Cited by 580

Predicting collaboration technology use: integrating technology adoption and collaboration research

Brown, S. A., Dennis, A. R., & Venkatesh, V. (2010) · Journal of Management Information Systems · doi:10.2753/mis0742-1222270201 · Cited by 592

Resistance to Brand Switching when a Radically New Brand is Introduced: A Social Identity Theory Perspective

Lam, S. K., Ahearne, M., Hu, Y., & Schillewaert, N. (2010) · Journal of Marketing · doi:10.1509/jmkg.74.6.128 · Cited by 533

Developing and testing a measure for the ethical culture of organizations: the corporate ethical virtues model

Kaptein, M. (2008) · Journal of Organizational Behavior · doi:10.1002/job.520 · Cited by 522

Quality of Electronic Services: Conceptualizing and Testing a Hierarchical Model

Fassnacht, M., & Koese, I. (2006) · Journal of Service Research · doi:10.1177/1094670506289531 · Cited by 515

The Fallacy of Formative Measurement

Edwards, J. R. (2011) · Organizational Research Methods · doi:10.1177/1094428110378369 · Cited by 495

Alliance Management Capability: An Investigation of the Construct and Its Measurement

Schilke, O., & Goerzen, A. (2010) · Journal of Management · doi:10.1177/0149206310362102 · Cited by 449

Perceived information and communication technology (ICT) demands on employee outcomes: The moderating effect of organizational ICT support

Day, A., Paquet, S., Scott, N., & Hambley, L. (2012) · Journal of Occupational Health Psychology · doi:10.1037/a0029837 · Cited by 436

Why Do Internet Users Stick with a Specific Web Site? A Relationship Perspective

Li, D., Browne, G. J., & Wetherbe, J. C. (2006) · International Journal of Electronic Commerce · doi:10.2753/jec1086-4415100404 · Cited by 429

Corporate Social Responsibility in Business-to-Business Markets: How Organizational Customers Account for Supplier Corporate Social Responsibility Engagement

Homburg, C., Stierl, M., & Bornemann, T. (2013) · Journal of Marketing · doi:10.1509/jm.12.0089 · Cited by 427

The dangers of poor construct conceptualization

MacKenzie, S. B. (2003) · Journal of the Academy of Marketing Science · doi:10.1177/0092070303031003011 · Cited by 426

Impact of store environment on impulse buying behavior

Mohan, G., Sivakumaran, B., & Sharma, P. (2013) · European Journal of Marketing · doi:10.1108/ejm-03-2011-0110 · Cited by 423

Defining management accounting constructs: a methodological note on the risks of conceptual misspecification

Bisbe, J., Batista-Foguet, J.-M., & Chenhall, R. (2007) · Accounting, Organizations and Society · doi:10.1016/j.aos.2006.09.010 · Cited by 422

Developing e-service quality scales: A literature review

Ladhari, R. (2010) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2010.06.003 · Cited by 414

Predicting the acceptance and use of information and communication technology by older adults: An empirical examination of the revised UTAUT2

Macedo, I. M. (2017) · Computers in Human Behavior · doi:10.1016/j.chb.2017.06.013 · Cited by 402

A Longitudinal Study of Herd Behavior in the Adoption and Continued Use of Technology1

Sun, H. (2013) · MIS Quarterly · doi:10.25300/misq/2013/37.4.02 · Cited by 375

The stickiness intention of group-buying websites: The integration of the commitment–trust theory and e-commerce success model

Wang, W.-T., Wang, Y.-S., & Liu, E.-R. (2016) · Information & Management · doi:10.1016/j.im.2016.01.006 · Cited by 375

Understanding the Influence of Cues from Other Customers in the Service Experience: A Scale Development and Validation

Brocato, E. D., Voorhees, C. M., & Baker, J. (2012) · Journal of Retailing · doi:10.1016/j.jretai.2012.01.006 · Cited by 374

The role of consumer innovativeness and perceived risk in online banking usage

Aldás‐Manzano, J., Lassala‐Navarré, C., Ruiz‐Mafé, C., & Sanz‐Blas, S. (2009) · International Journal of Bank Marketing · doi:10.1108/02652320910928245 · Cited by 364

Service value revisited: Specifying a higher-order, formative measure

Ruiz, D. M., Gremler, D. D., Washburn, J. H., & Carrión, G. C. (2008) · Journal of Business Research · doi:10.1016/j.jbusres.2008.01.015 · Cited by 361

Constituents and consequences of smart customer experience in retailing

Roy, S. K., Balaji, M. S., Sadeque, S., Nguyen, B., & Melewar, T. C. (2017) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2016.09.022 · Cited by 348

I eat organic for my benefit and yours: egoistic and altruistic considerations for purchasing organic food and their implications for advertising strategists

Kareklas, I., Carlson, J. R., & Muehling, D. D. (2014) · Journal of Advertising · doi:10.1080/00913367.2013.799450 · Cited by 343

Customer engagement and online reviews

Thakur, R. (2018) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2017.11.002 · Cited by 336

E-Service Quality: Development of a Hierarchical Model

Blut, M. (2016) · Journal of Retailing · doi:10.1016/j.jretai.2016.09.002 · Cited by 328

Management control effectiveness and strategy: An empirical analysis of packages and systems

Bedford, D. S., Malmi, T., & Sandelin, M. (2016) · Accounting, Organizations and Society · doi:10.1016/j.aos.2016.04.002 · Cited by 328

A Multidisciplinary Approach to Supply Chain Agility: Conceptualization and Scale Development

Gligor, D. M., Holcomb, M. C., & Stank, T. P. (2013) · Journal of Business Logistics · doi:10.1111/jbl.12012 · Cited by 313

Measuring customer experience in physical retail environments

Bustamante, J. C., & Rubio, N. (2017) · Journal of Service Management · doi:10.1108/josm-06-2016-0142 · Cited by 306

Marketing research using single-item indicators in structural equation models

Petrescu, M. (2013) · Journal of Marketing Analytics · doi:10.1057/jma.2013.7 · Cited by 279

Addressing the What and How of Online Services: Positioning Supporting-Services Functionality and Service Quality for Business-to-Consumer Success

Cenfetelli, R. T., Benbasat, I., & Al-Natour, S. (2008) · Information Systems Research · doi:10.1287/isre.1070.0163 · Cited by 272

The effectiveness of pair programming: A meta-analysis

Hannay, J. E., Dybå, T., Arisholm, E., & Sjøberg, D. I. K. (2009) · Information and Software Technology · doi:10.1016/j.infsof.2009.02.001 · Cited by 268

Operational capabilities: the secret ingredient

Wu, S. J., Melnyk, S. A., & Flynn, B. B. (2010) · Decision Sciences · doi:10.1111/j.1540-5915.2010.00294.x · Cited by 263

How credibility affects eWOM reading: The influences of expertise, trustworthiness, and similarity on utilitarian and social functions

Reichelt, J., Sievert, J., & Jacob, F. (2014) · Journal of Marketing Communications · doi:10.1080/13527266.2013.797758 · Cited by 262

The fuzzy front end of Japanese new product development projects: impact on success and differences between incremental and radical projects

Verworn, B., Herstatt, C., & Nagahira, A. (2008) · R&D Management · doi:10.1111/j.1467-9310.2007.00492.x · Cited by 253

University departments and self-employment intentions of business students: a cross-level analysis

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Effects of green brand on green purchase intention

Huang, Y.-C., Yang, M., & Wang, Y.-C. (2014) · Marketing Intelligence & Planning · doi:10.1108/mip-10-2012-0105 · Cited by 238

Perceived information transparency in B2C e-commerce: an empirical investigation.

Zhou, L., Wang, W., Xu, J. (., Liu, T., & Gu, J. (2018) · Information & Management · doi:10.1016/j.im.2018.04.005 · Cited by 233

Business model innovativeness: designing a formative measure for business model innovation

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Loyalty, perceived value and relationship quality in healthcare services

Moliner, M. A. (2009) · Journal of Service Management · doi:10.1108/09564230910936869 · Cited by 227

Why different trust relationships matter for information systems users

Söllner, M., Hoffmann, A., & Leimeister, J. M. (2016) · European Journal of Information Systems · doi:10.1057/ejis.2015.17 · Cited by 223

The role of transformational leadership in enhancing team reflexivity

Schippers, M. C., Den Hartog, D. N., Koopman, P. L., & van Knippenberg, D. (2008) · Human Relations · doi:10.1177/0018726708096639 · Cited by 215

How open is this Platform? The Meaning and Measurement of Platform Openness from the Complementers’ Perspective

Benlian, A., Hilkert, D., & Hess, T. (2015) · Journal of Information Technology · doi:10.1057/jit.2015.6 · Cited by 212

Investigating consumer intention to accept mobile payment systems through unified theory of acceptance model: An Indian perspective

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The value of relational learning in global buyer‐supplier exchanges: a dyadic perspective and test of the pie‐sharing premise

Cheung, M., Myers, M. B., & Mentzer, J. T. (2011) · Strategic Management Journal · doi:10.1002/smj.926 · Cited by 204

Perceived Ubiquity in Mobile Services

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The joint moderating role of trust propensity and gender on consumers’ online shopping behavior.

Chen, Y., Yan, X., Fan, W., & Gordon, M. (2015) · Computers in Human Behavior · doi:10.1016/j.chb.2014.10.020 · Cited by 200

Brand Misconduct: Consequences on Consumer–Brand Relationships

Huber, F., Vollhardt, K., Matthes, I., & Vogel, J. (2010) · Journal of Business Research · doi:10.1016/j.jbusres.2009.10.006 · Cited by 198

The Role of Trust in Postadoption IT Exploration: An Empirical Examination of Knowledge Management Systems

Thatcher, J. B., McKnight, D. H., Baker, E. W., Arsal, R. E., & Roberts, N. H. (2011) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2009.2028320 · Cited by 196

Sustainability as a new school of thought in project management

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Factors influencing behavior intentions to telehealth by Chinese elderly: An extended TAM model

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Why are customers loyal in sharing-economy services? A relational benefits perspective

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How to leverage anthropomorphism for chatbot service interfaces: The interplay of communication style and personification

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The impact of interactivity of electronic word of mouth systems and E-Quality on decision support in the context of the e-marketplace

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Motivating Employees of the Public Sector: Does Public Service Motivation Matter?

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Can a good organizational climate compensate for a lack of top management commitment to new product development?

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