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Cited by 3,223

The DOI matches its Crossref record; 12 of the 12 references it cites were found in a registry or an index.

The effects of leader and follower emotional intelligence on performance and attitude

Wong, Chi-Sum, Law, Kenneth S·2002·The Leadership Quarterly
DOI 10.1016/s1048-9843(02)00099-1
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Abstract

Abstract Recently, increasing numbers of scholars have argued that emotional intelligence (EI) is a core variable that affects the performance of leaders. In this study, we develop a psychometrically sound and practically short EI measure that can be used in leadership and management studies. We also provide exploratory evidence for the effects of the EI of both leaders and followers on job outcomes. Applying Gross' emotion regulation model, we argue that the EI of leaders and followers should have positive effects on job performance and attitudes. We also propose that the emotional labor of the job moderates the EI–job outcome relationship. Our results show that the EI of followers affects job performance and job satisfaction, while the EI of leaders affects their satisfaction and extra-role behavior. For followers, the proposed interaction effects between EI and emotional labor on job performance, organizational commitment, and turnover intention are also supported.

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Citations

Cites

Show all 12 references

Research works printed but not linked: 37

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Cited by

Metadata

Authors
Wong, C.-S., & Law, K. S.
Venue
The Leadership Quarterly
Publisher
Elsevier BV
Published
2002-06
Volume
13
Issue
3
Pages
243-274
ISSN
1048-9843 (ISSN-L)
DOI
10.1016/s1048-9843(02)00099-1
OpenAlex
W1752284228
Cited by
3,223
References
12
FWCI
23.25
Type
journal article
Language
en
Open access
closed
Licence
www.elsevier.com/tdm/userlicense/1.0/ (tdm)

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