Cited by 10,023Job Satisfaction and Organizational BehaviorEmployee Performance and ManagementWorkplace Health and Well-being

The DOI matches its Crossref record; 35 of the 35 references it cites were found in a registry or an index.

Perceived organizational support.

Eisenberger, Robert, Huntington, Robin, Hutchison, Steven, Sowa, Debora·1986·Journal of Applied Psychology

DOI 10.1037/0021-9010.71.3.500

Open this paper in CoChat — free account

Abstract

Deux etudes mettent a l'epreuve plusieurs hypotheses concernant la coherence des croyances des employes dans l'implication de l'organisation a son egard et le role d'un tel soutien organisationnel ainsi que de l'ideologie d'echange sur l'absenteisme

Integrity signals

Registry

Crossref · 10.1037/0021-9010.71.3.500

Cites

35 of 35 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

This paper’s full text isn’t openly available, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences
Cohen, P., Cohen, P., West, S. G., & Aiken, L. S. (2014) · Psychology Press eBooks · doi:10.4324/9781410606266 · Cited by 20,737
Exchange and Power in Social Life
Blau, P. M. (2017) · doi:10.4324/9780203792643 · Cited by 15,923
The norm of reciprocity: A preliminary statement
Gouldner, A. W. (1960) · American Sociological Review · doi:10.2307/2092623 · Cited by 12,001
The Psychology of Interpersonal Relations.
Newcomb, T., & Heider, F. (1958) · American Sociological Review · doi:10.2307/2089062 · Cited by 11,822
The measurement of organizational commitment
Mowday, R. T., Steers, R. M., & Porter, L. W. (1979) · Journal of Vocational Behavior · doi:10.1016/0001-8791(79)90072-1 · Cited by 9,367
Organizational commitment, job satisfaction, and turnover among psychiatric technicians.
Porter, L. W., Steers, R. M., Mowday, R. T., & Boulian, P. V. (1974) · Journal of Applied Psychology · doi:10.1037/h0037335 · Cited by 5,758
Notes on the Concept of Commitment
Becker, H. S. (1960) · American Journal of Sociology · doi:10.1086/222820 · Cited by 3,973
Attribution: Perceiving the Causes of Behavior
JONES, E. E. (1987) · Medical Entomology and Zoology · Cited by 3,760
From acts to dispositions the attribution process in person perception
Jones, E. E., & Davis, K. E. (1965) · Advances in Experimental Social Psychology · doi:10.1016/s0065-2601(08)60107-0 · Cited by 3,424
The American Heritage Dictionary of the English Language
Rinehart, E. C., & Morris, W. (1970) · The Journal of Higher Education · doi:10.1080/00221546.1970.11773921 · Cited by 2,471

Show all 35 references

A three-component conceptualization of organizational commitment
Meyer, J. P., & Allen, N. J. (1991) · Human Resource Management Review · doi:10.1016/1053-4822(91)90011-z · Cited by 11,049
Not So Different After All: A Cross-Discipline View Of Trust
Rousseau, D. M., Sitkin, S. B., Burt, R. S., & Camerer, C. (1998) · Academy of Management Review · doi:10.5465/amr.1998.926617 · Cited by 10,274
Social Exchange Theory: An Interdisciplinary Review
Cropanzano, R., & Mitchell, M. S. (2005) · Journal of Management · doi:10.1177/0149206305279602 · Cited by 10,068
Perceived organizational support: a review of the literature.
Rhoades, L., & Eisenberger, R. (2002) · Journal of Applied Psychology · doi:10.1037/0021-9010.87.4.698 · Cited by 7,592
Self-citation
Affective, Continuance, and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences
Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002) · Journal of Vocational Behavior · doi:10.1006/jvbe.2001.1842 · Cited by 6,903
CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT
KRISTOF‐BROWN, A. L., ZIMMERMAN, R. D., & JOHNSON, E. C. (2005) · Personnel Psychology · doi:10.1111/j.1744-6570.2005.00672.x · Cited by 4,082
PERSON‐ORGANIZATION FIT: AN INTEGRATIVE REVIEW OF ITS CONCEPTUALIZATIONS, MEASUREMENT, AND IMPLICATIONS
KRISTOF, A. L. (1996) · Personnel Psychology · doi:10.1111/j.1744-6570.1996.tb01790.x · Cited by 4,831
Job Engagement: Antecedents and Effects on Job Performance
Rich, B. L., LePine, J. A., & Crawford, E. R. (2010) · Academy of Management Journal · doi:10.5465/amj.2010.51468988 · Cited by 4,291
PERCEIVED ORGANIZATIONAL SUPPORT AND LEADER-MEMBER EXCHANGE: A SOCIAL EXCHANGE PERSPECTIVE.
WAYNE, S. J., Shore, L. M., & Liden, R. C. (1997) · Academy of Management Journal · doi:10.2307/257021 · Cited by 3,932
“Liking was measured using three items from Wayne and Ferris (1990): "I think this employee would make a good friend," "I get along well with this employee," and "I like this employee very much.”
BackgroundMethod
The use of pledges to build and sustain commitment in distribution channels
Anderson, E., & Weitz, B. (1992) · Journal of Marketing Research · doi:10.1177/002224379202900103 · Cited by 3,431
What's the difference? diversity constructs as separation, variety, or disparity in organizations
Harrison, D. A., & Klein, K. J. (2007) · Academy of Management Review · doi:10.5465/amr.2007.26586096 · Cited by 3,297
Perceived organizational support and employee diligence, commitment, and innovation.
Eisenberger, R., Fasolo, P. M., & LaMastro, V. (1990) · Journal of Applied Psychology · doi:10.1037/0021-9010.75.1.51 · Cited by 3,065
Self-citation
Reciprocation of perceived organizational support.
Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. (2001) · Journal of Applied Psychology · doi:10.1037/0021-9010.86.1.42 · Cited by 3,106
Self-citation
Perceived supervisor support: Contributions to perceived organizational support and employee retention.
Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L., & Rhoades, L. (2002) · Journal of Applied Psychology · doi:10.1037/0021-9010.87.3.565 · Cited by 2,949
Self-citation
Construction and Initial Validation of a Multidimensional Measure of Work–Family Conflict
Carlson, D. S., Kacmar, K. M., & Williams, L. J. (2000) · Journal of Vocational Behavior · doi:10.1006/jvbe.1999.1713 · Cited by 2,700
Affective commitment to the organization: The contribution of perceived organizational support.
Rhoades, L., Eisenberger, R., & Armeli, S. (2001) · Journal of Applied Psychology · doi:10.1037/0021-9010.86.5.825 · Cited by 2,487
Self-citation
The Group Engagement Model: Procedural Justice, Social Identity, and Cooperative Behavior
Tyler, T. R., & Blader, S. L. (2003) · Personality and Social Psychology Review · doi:10.1207/s15327957pspr0704_07 · Cited by 2,208
The convergent and discriminant validity of subjective fit perceptions.
Cable, D. M., & DeRue, D. S. (2002) · Journal of Applied Psychology · doi:10.1037/0021-9010.87.5.875 · Cited by 2,224
Social Exchange Theory: A Critical Review with Theoretical Remedies
Cropanzano, R., Anthony, E. L., Daniels, S. R., & Hall, A. V. (2017) · Academy of Management Annals · doi:10.5465/annals.2015.0099 · Cited by 2,049
The Structure of Commitment in Exchange
Gundlach, G. T., Achrol, R. S., & Mentzer, J. T. (1995) · Journal of Marketing · doi:10.1177/002224299505900107 · Cited by 2,238
Family-Supportive Work Environments: The Role of Organizational Perceptions
Allen, T. D. (2001) · Journal of Vocational Behavior · doi:10.1006/jvbe.2000.1774 · Cited by 1,905
Servant Leadership: A systematic review and call for future research
Eva, N., Robin, M., Sendjaya, S., van Dierendonck, D., & Liden, R. C. (2019) · The Leadership Quarterly · doi:10.1016/j.leaqua.2018.07.004 · Cited by 1,858
Trust as a mediator of the relationship between organizational justice and work outcomes: test of a social exchange model
Aryee, S., Budhwar, P. S., & Chen, Z. X. (2002) · Journal of Organizational Behavior · doi:10.1002/job.138 · Cited by 1,819
ORGANIZATIONAL CITIZENSHIP BEHAVIOR: CONSTRUCT REDEFINITION, MEASUREMENT, AND VALIDATION.
VAN DYNE, L., GRAHAM, J. W., & DIENESCH, R. M. (1994) · Academy of Management Journal · doi:10.2307/256600 · Cited by 1,748
A Meta-Analysis of Antecedents and Consequences of Leader-Member Exchange: Integrating the Past With an Eye Toward the Future
Dulebohn, J. H., Bommer, W. H., Liden, R. C., Brouer, R. L., & Ferris, G. R. (2012) · Journal of Management · doi:10.1177/0149206311415280 · Cited by 1,625
Customer voluntary performance: Customers as partners in service delivery
Bettencourt, L. A. (1997) · Journal of Retailing · doi:10.1016/s0022-4359(97)90024-5 · Cited by 1,374
The role of social support in the process of work stress: a meta-analysis
Viswesvaran, C., Sanchez, J. I., & Fisher, J. (1999) · Journal of Vocational Behavior · doi:10.1006/jvbe.1998.1661 · Cited by 1,331
The Role of Perceived Organizational Support and Supportive Human Resource Practices in the Turnover Process
Allen, D. G., Shore, L. M., & Griffeth, R. W. (2003) · Journal of Management · doi:10.1016/s0149-2063(02)00222-2 · Cited by 1,772
WORKPLACE SOCIAL SUPPORT AND WORK–FAMILY CONFLICT: A META‐ANALYSIS CLARIFYING THE INFLUENCE OF GENERAL AND WORK–FAMILY‐SPECIFIC SUPERVISOR AND ORGANIZATIONAL SUPPORT
KOSSEK, E. E., PICHLER, S., BODNER, T., & HAMMER, L. B. (2011) · Personnel Psychology · doi:10.1111/j.1744-6570.2011.01211.x · Cited by 1,284
Dimensions of transformational leadership: Conceptual and empirical extensions
Rafferty, A. E., & Griffin, M. A. (2004) · The Leadership Quarterly · doi:10.1016/j.leaqua.2004.02.009 · Cited by 1,228
Psychological Safety: A Meta‐Analytic Review and Extension
Frazier, M. L., Fainshmidt, S., Klinger, R. L., Pezeshkan, A., & Vracheva, V. (2017) · Personnel Psychology · doi:10.1111/peps.12183 · Cited by 1,231
Individual-Level Cultural Values as Moderators of Perceived Organizational Support–Employee Outcome Relationships in China: Comparing the Effects of Power Distance and Traditionality
Farh, J.-L., Hackett, R. D., & Liang, J. (2007) · Academy of Management Journal · doi:10.5465/amj.2007.25530866 · Cited by 1,114
Leadership styles and outcome patterns for the nursing workforce and work environment: A systematic review
Cummings, G. G., MacGregor, T., Davey, M., Lee, H., Wong, C. A., Lo, E., Muise, M., & Stafford, E. (2010) · International Journal of Nursing Studies · doi:10.1016/j.ijnurstu.2009.08.006 · Cited by 1,104
Location, location, location: contextualizing organizational research*
Rousseau, D. M., & Fried, Y. (2001) · Journal of Organizational Behavior · doi:10.1002/job.78 · Cited by 1,120
When supervisors feel supported: Relationships with subordinates' perceived supervisor support, perceived organizational support, and performance.
Shanock, L. R., & Eisenberger, R. (2006) · Journal of Applied Psychology · doi:10.1037/0021-9010.91.3.689 · Cited by 1,096
Self-citation
Psychological contracts and OCB: The effect of unfulfilled obligations on civic virtue behavior
Robinson, S. L., & Morrison, E. W. (1995) · Journal of Organizational Behavior · doi:10.1002/job.4030160309 · Cited by 1,102
COVID‐19 anxiety among front‐line nurses: Predictive role of organisational support, personal resilience and social support
Labrague, L. J., & Santos, J. A. A. D. L. (2020) · Journal of Nursing Management · doi:10.1111/jonm.13121 · Cited by 1,136
“Organisational support, or the degree to which an organisation provides resources, reinforcement, encouragement and communication to an individual to perform their functions effectively, is a vital factor that contributes to organisational success (Eisenberger et al., 1986, 2002).”
BackgroundMethodResultInfluential
Polynomial Regression with Response Surface Analysis: A Powerful Approach for Examining Moderation and Overcoming Limitations of Difference Scores
Shanock, L. R., Baran, B. E., Gentry, W. A., Pattison, S. C., & Heggestad, E. D. (2010) · Journal of Business and Psychology · doi:10.1007/s10869-010-9183-4 · Cited by 1,000
Perceived organizational support and psychological contracts: a theoretical integration
Aselage, J., & Eisenberger, R. (2003) · Journal of Organizational Behavior · doi:10.1002/job.211 · Cited by 986
“OST maintains that POS is cultivated through favorable treatment received from the organization (Eisenberger et al., 1986; Shore & Shore, 1995; Rhoades & Eisenberger, 2002).”
BackgroundMethodInfluentialSelf-citation
The role of fair treatment and rewards in perceptions of organizational support and leader-member exchange.
Wayne, S. J., Shore, L. M., Bommer, W. H., & Tetrick, L. E. (2002) · Journal of Applied Psychology · doi:10.1037/0021-9010.87.3.590 · Cited by 1,020
“POS theory supports this view by suggesting that (a) treatment by the organization contributes to employee perceptions of organizational motives underlying such treatment and (b) positive discretionary activities by the organization that benefit the employee are interpreted by employees as evidence that the organizati…”
BackgroundMethodResultInfluential
Do “high commitment” human resource practices affect employee commitment? A cross-level analysis using hierarchical linear modeling
Whitener, E. M. (2001) · Journal of Management · doi:10.1016/s0149-2063(01)00106-4 · Cited by 1,082
7 Redesigning Work Design Theories: The Rise of Relational and Proactive Perspectives
Grant, A. M., & Parker, S. K. (2009) · Academy of Management Annals · doi:10.1080/19416520903047327 · Cited by 1,429
At What Level (and in Whom) We Trust: Trust Across Multiple Organizational Levels
Fulmer, C. A., & Gelfand, M. J. (2012) · Journal of Management · doi:10.1177/0149206312439327 · Cited by 886
Taking a Multifoci Approach to the Study of Justice, Social Exchange, and Citizenship Behavior: The Target Similarity Model†
Lavelle, J. J., Rupp, D. E., & Brockner, J. (2007) · Journal of Management · doi:10.1177/0149206307307635 · Cited by 849
Rhythms of Life: Antecedents and Outcomes of Work-Family Balance in Employed Parents.
Aryee, S., Srinivas, E. S., & Tan, H. H. (2005) · Journal of Applied Psychology · doi:10.1037/0021-9010.90.1.132 · Cited by 916
High‐quality relationships, psychological safety, and learning from failures in work organizations
Carmeli, A., & Gittell, J. H. (2008) · Journal of Organizational Behavior · doi:10.1002/job.565 · Cited by 989
Hotel employee's artificial intelligence and robotics awareness and its impact on turnover intention: The moderating roles of perceived organizational support and competitive psychological climate
Li, J., Bonn, M. A., & Ye, B. H. (2019) · Tourism Management · doi:10.1016/j.tourman.2019.02.006 · Cited by 925
Reflections on the Looking Glass: A Review of Research on Feedback-Seeking Behavior in Organizations
Ashford, S. (2003) · Journal of Management · doi:10.1016/s0149-2063(03)00079-5 · Cited by 815
THE RELATIONSHIPS OF AGE WITH JOB ATTITUDES: A META-ANALYSIS
NG, T. W. H., & FELDMAN, D. C. (2010) · Personnel Psychology · doi:10.1111/j.1744-6570.2010.01184.x · Cited by 819
The Role of Social Support in the Stressor-Strain Relationship: An Examination of Work-Family Conflict
Carlson, D. S., & Perrewé, P. L. (1999) · Journal of Management · doi:10.1177/014920639902500403 · Cited by 869
The impacts of perceived organizational support and psychological empowerment on job performance: The mediating effects of organizational citizenship behavior
Chiang, C.-F., & Hsieh, T.-S. (2011) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2011.04.011 · Cited by 910
The Identity Salience Model of Relationship Marketing Success: The Case of Nonprofit Marketing
Arnett, D. B., German, S. D., & Hunt, S. D. (2003) · Journal of Marketing · doi:10.1509/jmkg.67.2.89.18614 · Cited by 785
The Motivation at Work Scale: Validation Evidence in Two Languages
Gagné, M., Forest, J., Gilbert, M.-H., Aubé, C., Morin, E., & Malorni, A. (2010) · Educational and Psychological Measurement · doi:10.1177/0013164409355698 · Cited by 770
The link between perceived human resource management practices, engagement and employee behaviour: a moderated mediation model.
Alfes, K., Shantz, A. D., Truss, C., & Soane, E. C. (2013) · The International Journal of Human Resource Management · doi:10.1080/09585192.2012.679950 · Cited by 770
HRM Practices and Organizational Commitment: Test of a Mediation Model
Meyer, J. P., & Smith, C. A. (2000) · Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration · doi:10.1111/j.1936-4490.2000.tb00231.x · Cited by 808
Organizational identification versus organizational commitment: self‐definition, social exchange, and job attitudes
van Knippenberg, D., & Sleebos, E. (2006) · Journal of Organizational Behavior · doi:10.1002/job.359 · Cited by 760
“Perceptions of the extent to which the organization lives up to its part of the exchange relationship are reflected in the concept of perceived organizational support (POS) proposed by Eisenberger et al. (1986). POS reflects a general perception of the extent to which the organization values the employee's contributio…”
Background
A meta-analysis of the relationship between perceived organizational support and job outcomes: 20 years of research
Riggle, R. J., Edmondson, D. R., & Hansen, J. D. (2009) · Journal of Business Research · doi:10.1016/j.jbusres.2008.05.003 · Cited by 754
Generational differences in psychological traits and their impact on the workplace
Twenge, J. M., & Campbell, S. M. (2008) · Journal of Managerial Psychology · doi:10.1108/02683940810904367 · Cited by 749
A meta‐analytic investigation of the relationship between HRM bundles and firm performance
Subramony, M. (2009) · Human Resource Management · doi:10.1002/hrm.20315 · Cited by 734
When Employees Do Bad Things for Good Reasons: Examining Unethical Pro-Organizational Behaviors
Umphress, E. E., & Bingham, J. B. (2011) · Organization Science · doi:10.1287/orsc.1100.0559 · Cited by 729
Social and Economic Exchange: Construct Development and Validation
Shore, L. M., Tetrick, L. E., Lynch, P., & Barksdale, K. (2006) · Journal of Applied Social Psychology · doi:10.1111/j.0021-9029.2006.00046.x · Cited by 717
“Second, investment in the relationship is critical to social exchange (Eisenberger et al., 1986; Rousseau, 1995) but is not an aspect of economic exchange.”
Background
SOURCES OF SUPPORT AND EXPATRIATE PERFORMANCE: THE MEDIATING ROLE OF EXPATRIATE ADJUSTMENT
KRAIMER, M. L., WAYNE, S. J., & JAWORSKI, R. A. A. (2001) · Personnel Psychology · doi:10.1111/j.1744-6570.2001.tb00086.x · Cited by 705
Perceptions of Organizational Readiness for Change: Factors Related to Employees' Reactions to the Implementation of Team-Based Selling
Eby, L. T. D. T., Adams, D. M., Russell, J. E. A., & Gaby, S. H. (2000) · Human Relations · doi:10.1177/0018726700533006 · Cited by 763
Is Customer Participation in Value Creation a Double-Edged Sword? Evidence from Professional Financial Services across Cultures
Chan, K. W., Yim, C. K. (., & Lam, S. S. K. (2010) · Journal of Marketing · doi:10.1509/jmkg.74.3.048 · Cited by 1,081
Toward a Further Understanding of the Relationships Between Perceptions of Support and Work Attitudes: A Meta-Analysis
Ng, T. W. H., & Sorensen, K. L. (2008) · Group & Organization Management · doi:10.1177/1059601107313307 · Cited by 676
Factorial validity of the Maslach burnout inventory—Dutch version (MBI-NL) among dentists
Gorter, R. C., Albrecht, G., Hoogstraten, J., & Eijkman, M. A. J. (1999) · Journal of Organizational Behavior · doi:10.1002/(sici)1099-1379(199903)20:2<159::aid-job881>3.0.co;2-7 · Cited by 50
Linking employees' justice perceptions to organizational commitment and intention to leave: The mediating role of perceived organizational support
Loi, R., Hang‐Yue, N., & Foley, S. (2006) · Journal of Occupational and Organizational Psychology · doi:10.1348/096317905x39657 · Cited by 668
The effects of perceived organizational support and perceived supervisor support on employee turnover
Maertz, C. P., Griffeth, R. W., Campbell, N. S., & Allen, D. G. (2007) · Journal of Organizational Behavior · doi:10.1002/job.472 · Cited by 664
Is Customer Participation in Value Creation a Double-Edged Sword? Evidence from Professional Financial Services Across Cultures
Chan, K. W., Yim, C. K., & Lam, S. S. K. (2010) · Journal of Marketing · doi:10.1509/jmkg.74.3.48 · Cited by 663
The Effects of Perceived Corporate Social Responsibility on Employee Attitudes
Glavas, A., & Kelley, K. (2014) · Business Ethics Quarterly · doi:10.5840/beq20143206 · Cited by 657
An Empirical Test of the Consequences of Behavior-and Outcome-Based Sales Control Systems
Oliver, R. L., & Anderson, E. (1994) · Journal of Marketing · doi:10.1177/002224299405800405 · Cited by 730
Creating value for employees: investment in employee development
Lee, C. H., & Bruvold, N. T. (2003) · The International Journal of Human Resource Management · doi:10.1080/0958519032000106173 · Cited by 632
Measuring Perceived Supervisory and Organizational Support
Kottke, J. L., & Sharafinski, C. E. (1988) · Educational and Psychological Measurement · doi:10.1177/0013164488484024 · Cited by 624
THROUGH THE LOOKING GLASS OF A SOCIAL SYSTEM: CROSS‐LEVEL EFFECTS OF HIGH‐PERFORMANCE WORK SYSTEMS ON EMPLOYEES’ ATTITUDES
TAKEUCHI, R., CHEN, G., & LEPAK, D. P. (2009) · Personnel Psychology · doi:10.1111/j.1744-6570.2008.01127.x · Cited by 622
Leadership styles and outcome patterns for the nursing workforce and work environment: a systematic review
Cummings, G. G., Tate, K., Lee, S., Wong, C. A., Paananen, T., Micaroni, S. P. M., & Chatterjee, G. E. (2018) · International Journal of Nursing Studies · doi:10.1016/j.ijnurstu.2018.04.016 · Cited by 637
How Do Employees Perceive Corporate Responsibility? Development and Validation of a Multidimensional Corporate Stakeholder Responsibility Scale
Akremi, A. E., Gond, J., Swaen, V., Roeck, K. D., & Igalens, J. (2015) · Journal of Management · doi:10.1177/0149206315569311 · Cited by 693
Exchange Relationships: Examining Psychological Contracts and Perceived Organizational Support.
Coyle-Shapiro, J. A.-M., & Conway, N. (2005) · Journal of Applied Psychology · doi:10.1037/0021-9010.90.4.774 · Cited by 612
Not All Responses to Breach are the Same: The Interconnection of Social Exchange and Psychological Contract Processes in Organizations
Dulac, T., Coyle‐Shapiro, J. A., Henderson, D., & Wayne, S. J. (2008) · Academy of Management Journal · doi:10.5465/amj.2008.35732596 · Cited by 648
ISSUES AND STRATEGIES FOR REDUCING THE LENGTH OF SELF‐REPORT SCALES
Stanton, J. M., Sinar, E. F., Balzer, W. K., & Smith, P. C. (2002) · Personnel Psychology · doi:10.1111/j.1744-6570.2002.tb00108.x · Cited by 653
Mutuality and Reciprocity in the Psychological Contracts of Employees and Employers.
Dabos, G. E., & Rousseau, D. M. (2004) · Journal of Applied Psychology · doi:10.1037/0021-9010.89.1.52 · Cited by 605
“Under the general norm of reciprocity (Gouldner, 1960), recipients of help, contributions, or beneficial treatment not only increase their liking for the giver but also seek to reciprocate as means of restoring the balance in the relationship (e.g., DePaulo, Brittingham, & Kaiser, 1983; Eisenberger et al., 1986; Green…”
Background
A comparison of attitude, personality, and knowledge predictors of service-oriented organizational citizenship behaviors.
Bettencourt, L. A., Gwinner, K. P., & Meuter, M. L. (2001) · Journal of Applied Psychology · doi:10.1037/0021-9010.86.1.29 · Cited by 659
Social exchange theory: Systematic review and future directions
Ahmad, R., Nawaz, M. R., Ishaq, M. I., Khan, M. M., & Ashraf, H. A. (2023) · Frontiers in Psychology · doi:10.3389/fpsyg.2022.1015921 · Cited by 606
“This unleashed avenues for further research in management as scholars worked on various avenues such as absenteeism (Eisenberger et al., 1986), felt obligation (Eisenberger et al.”
Background
Organizations and supervisors as sources of support and targets of commitment: a longitudinal study
Stinglhamber, F., & Vandenberghe, C. (2003) · Journal of Organizational Behavior · doi:10.1002/job.192 · Cited by 598
Thriving at work: A meta‐analysis
Kleine, A., Rudolph, C. W., & Zacher, H. (2019) · Journal of Organizational Behavior · doi:10.1002/job.2375 · Cited by 606
“Perceived organizational support refers to employees' beliefs regarding the extent to which the organization values their contributions and cares about their well ‐ being (Eisenberger, Huntington, Hutchison, & Sowa, 1986).”
Background
Perceived Organizational Support: Why Caring About Employees Counts
Eisenberger, R., Rhoades Shanock, L., & Wen, X. (2020) · Annual Review of Organizational Psychology and Organizational Behavior · doi:10.1146/annurev-orgpsych-012119-044917 · Cited by 593
Self-citation
Social Capital in Multinational Corporations and a Micro-Macro Model of Its Formation
Kostova, T., & Roth, K. (2003) · The Academy of Management Review · doi:10.2307/30040714 · Cited by 678
The Effects of Ethical Climates on Organizational Commitment: A Two-Study Analysis
Cullen, J. B., Parboteeah, K. P., & Victor, B. I. (2003) · Journal of Business Ethics · doi:10.1023/a:1025089819456 · Cited by 619
Interactive effects of personality and perceptions of the work situation on workplace deviance.
Colbert, A., Mount, M., Harter, J., Witt, L., & Barrick, M. (2004) · Journal of Applied Psychology · doi:10.1037/0021-9010.89.4.599 · Cited by 627
STRATEGIC HUMAN RESOURCE MANAGEMENT IN SERVICE CONTEXT: TAKING CARE OF BUSINESS BY TAKING CARE OF EMPLOYEES AND CUSTOMERS
CHUANG, C.-H., & LIAO, H. (2010) · Personnel Psychology · doi:10.1111/j.1744-6570.2009.01165.x · Cited by 577
Extending the Chain of Relationships Among Organizational Justice, Social Exchange, and Employee Reactions: The Role of Contract Violations
Tekleab, A. G., Takeuchi, R., & Taylor, M. S. (2005) · Academy of Management Journal · doi:10.5465/amj.2005.15993162 · Cited by 571
Work Extrinsic and Intrinsic Motivation Scale: Its value for organizational psychology research.
Tremblay, M. A., Blanchard, C. M., Taylor, S., Pelletier, L. G., & Villeneuve, M. (2009) · Canadian Journal of Behavioural Science / Revue canadienne des sciences du comportement · doi:10.1037/a0015167 · Cited by 571
The role of organisational support in teleworker wellbeing: A socio-technical systems approach
Bentley, T. A., Teo, S. T. T., McLeod, L., Tan, F., Bosua, R., & Gloet, M. (2016) · Applied Ergonomics · doi:10.1016/j.apergo.2015.07.019 · Cited by 570
Does serving the community also serve the company? Using organizational identification and social exchange theories to understand employee responses to a volunteerism programme
Jones, D. A. (2010) · Journal of Occupational and Organizational Psychology · doi:10.1348/096317909x477495 · Cited by 565
The Influence of High-Involvement Human Resources Practices, Procedural Justice, Organizational Commitment, and Citizenship Behaviors on Information Technology Professionals' Turnover Intentions
Paré, G., & Tremblay, M. (2007) · Group & Organization Management · doi:10.1177/1059601106286875 · Cited by 560
Relationship quality and relationship context as antecedents of person- and task-focused interpersonal citizenship behavior.
Settoon, R. P., & Mossholder, K. W. (2002) · Journal of Applied Psychology · doi:10.1037/0021-9010.87.2.255 · Cited by 620
Determinants of innovation capability: the roles of transformational leadership, knowledge sharing and perceived organizational support
Le, P. B., & Lei, H. (2019) · Journal of Knowledge Management · doi:10.1108/jkm-09-2018-0568 · Cited by 554
The effect of organizational justice, perceived organizational support, and perceived supervisor support on marketing employees' level of trust
DeConinck, J. B. (2010) · Journal of Business Research · doi:10.1016/j.jbusres.2010.01.003 · Cited by 600
Linking servant leadership to individual performance: Differentiating the mediating role of autonomy, competence and relatedness need satisfaction
Chiniara, M., & Bentein, K. (2016) · The Leadership Quarterly · doi:10.1016/j.leaqua.2015.08.004 · Cited by 544
Using social exchange theory to predict the effects of hrm practice on employee outcomes: An analysis of public sector workers
Gould-Williams, J. S., & Davies, F. (2005) · Public Management Review · doi:10.1080/1471903042000339392 · Cited by 596
To Invest or Not? The Role of Coworker Support and Trust in Daily Reciprocal Gain Spirals of Helping Behavior
Halbesleben, J. R. B., & Wheeler, A. R. (2012) · Journal of Management · doi:10.1177/0149206312455246 · Cited by 587

Authors: Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D.
Affiliations: University of Delaware (US)
ORCID: Eisenberger, Robert
Venue: Journal of Applied Psychology
Publisher: American Psychological Association (APA)
Published: 1986-08
Volume: 71
Issue: 3
Pages: 500-507
ISSN: 0021-9010 (ISSN-L)
1939-1854
DOI: 10.1037/0021-9010.71.3.500
OpenAlex: W2038984978
Semantic Scholar: 38cc29a297ad2337c4054c5def24b35e4aa004e8
Cited by: 10,023
References: 35
Citations by year: 2026: 1443 · 2025: 978 · 2024: 797 · 2023: 757 · 2022: 701 · 2021: 648 · 2020: 587 · 2019: 435 · 2018: 469 · 2017: 352 · 2016: 334 · 2015: 364 · 2014: 345 · 2013: 285 · 2012: 270
FWCI: 6.14
Type: journal article
Language: en
Open access: closed
Locations: Journal of Applied Psychology (publishedVersion)
Topics: Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Management
Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Workplace Health and Well-being
Keywords: perceived organizational support, employee beliefs, organizational commitment, exchange ideology, absenteeism

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.

Perceived organizational support.

Abstract

Overview

Integrity signals

Verification

Claims the paper makes

Claims other papers make about this one

Citations

Cites

Cited by

Related

Metadata

Record

About these checks

Data sources