Social Behavior: Its Elementary Forms

A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions

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A Theory of Fairness, Competition, and Cooperation

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Social Exchange Theory: An Interdisciplinary Review

Cropanzano, R., & Mitchell, M. S. (2005) · Journal of Management · doi:10.1177/0149206305279602 · Cited by 10,068

Trust and TAM in Online Shopping: An Integrated Model1

Gefen, D., Karahanna, E., & Straub, D. W. (2003) · MIS Quarterly · doi:10.2307/30036519 · Cited by 8,635

Attitudinal Effects of Mere Exposure

Zajonc, R. B. (1968) · Journal of Personality and Social Psychology · doi:10.1037/h0025848 · Cited by 6,745

Justice at the millennium: A meta-analytic review of 25 years of organizational justice research.

Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. O. L. H., & Ng, K. Y. (2001) · Journal of Applied Psychology · doi:10.1037/0021-9010.86.3.425 · Cited by 5,942

Organizational citizenship behaviors: a critical review of the theoretical and empirical literature and suggestions for future research

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CRITICAL QUESTIONS FOR BIG DATA: Provocations for a cultural, technological, and scholarly phenomenon

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Towards an understanding of inequity

Adams, J. S. (1963) · The Journal of Abnormal and Social Psychology · doi:10.1037/h0040968 · Cited by 5,146

FOUNDATION FOR A GENERAL STRAIN THEORY OF CRIME AND DELINQUENCY*

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Social Capital: Implications for Development Theory, Research, and Policy

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Ethical leadership: A review and future directions

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SOME EXPLORATIONS IN INITIAL INTERACTION AND BEYOND: TOWARD A DEVELOPMENTAL THEORY OF INTERPERSONAL COMMUNICATION

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A Relational Model of Authority in Groups

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Individual- and organizational-level consequences of organizational citizenship behaviors: A meta-analysis

Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009) · Journal of Applied Psychology · doi:10.1037/a0013079 · Cited by 2,356

Consumer Perceptions of Interpersonal Equity and Satisfaction in Transactions: A Field Survey Approach

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Transformational leadership, transactional leadership, locus of control, and support for innovation: Key predictors of consolidated-business-unit performance.

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A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery

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Consumer trust in B2C e-commerce and the importance of social presence: experiments in e-products and e-services

Gefen, D., & Straub, D. W. (2004) · Omega · doi:10.1016/j.omega.2004.01.006 · Cited by 2,025

A Role Theory Perspective on Dyadic Interactions: The Service Encounter

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Exposure and affect: Overview and meta-analysis of research, 1968–1987.

Bornstein, R. F. (1989) · Psychological Bulletin · doi:10.1037/0033-2909.106.2.265 · Cited by 1,970

Relational leadership theory: exploring the social processes of leadership and organizing

Uhl-Bien, M. (2006) · The Leadership Quarterly · doi:10.1016/j.leaqua.2006.10.007 · Cited by 1,973

Behavioral Ethics in Organizations: A Review

Treviño, L. K., Weaver, G. R., & Reynolds, S. J. (2006) · Journal of Management · doi:10.1177/0149206306294258 · Cited by 1,837

Teamwork Quality and the Success of Innovative Projects: A Theoretical Concept and Empirical Evidence

Hoegl, M., & Gemuenden, H. G. (2001) · Organization Science · doi:10.1287/orsc.12.4.435.10635 · Cited by 1,671

New directions in equity research.

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A psychological taxonomy of trait‐descriptive terms: The interpersonal domain

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Explaining the Limited Effectiveness of Legalistic ‘Remedies’ for Trust/Distrust

Sitkin, S. B., & Roth, N. L. (1993) · Organization Science · doi:10.1287/orsc.4.3.367 · Cited by 1,545

The price is unfair! A conceptual framework of price fairness perceptions

Xia, L., Monroe, K. B., & Cox, J. L. (2004) · Journal of Marketing · doi:10.1509/jmkg.68.4.1.42733 · Cited by 1,474

THE IMPACT OF EMPLOYEE COMMUNICATION AND PERCEIVED EXTERNAL PRESTIGE ON ORGANIZATIONAL IDENTIFICATION.

Smidts, A., Pruyn, A. T. H., & Van Riel, C. B. M. (2001) · Academy of Management Journal · doi:10.2307/3069448 · Cited by 1,352

The Design and Administration of Mail Surveys

Dillman, D. A. (1991) · Annual Review of Sociology · doi:10.1146/annurev.so.17.080191.001301 · Cited by 1,311

Social utility and decision making in interpersonal contexts.

Loewenstein, G. F., Thompson, L., & Bazerman, M. H. (1989) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.57.3.426 · Cited by 1,122

Motivational bases of choice in experimental games

Messick, D. M., & McClintock, C. G. (1968) · Journal of Experimental Social Psychology · doi:10.1016/0022-1031(68)90046-2 · Cited by 1,097

Explaining altruistic behavior in humans

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Legitimacy as a Social Process

Johnson, C., Dowd, T. J., & Ridgeway, C. L. (2006) · Annual Review of Sociology · doi:10.1146/annurev.soc.32.061604.123101 · Cited by 1,027

Uncertainty management by means of fairness judgments

van den Bos, K., & Lind, E. A. (2002) · Advances in Experimental Social Psychology · doi:10.1016/s0065-2601(02)80003-x · Cited by 913

How shall I trust the faceless and the intangible? A literature review on the antecedents of online trust

Beldad, A., de Jong, M., & Steehouder, M. (2010) · Computers in Human Behavior · doi:10.1016/j.chb.2010.03.013 · Cited by 754

First‐time mothers: social support, maternal parental self‐efficacy and postnatal depression

Leahy‐Warren, P., McCarthy, G., & Corcoran, P. (2012) · Journal of Clinical Nursing · doi:10.1111/j.1365-2702.2011.03701.x · Cited by 710

Sex similarities and differences in preferences for short-term mates: What, whether, and why.

Li, N. P., & Kenrick, D. T. (2006) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.90.3.468 · Cited by 699

Tax morale and conditional cooperation

Frey, B. S., & Torgler, B. (2007) · Journal of Comparative Economics · doi:10.1016/j.jce.2006.10.006 · Cited by 671

A review of loneliness: concept and definitions, determinants and consequences

Gierveld, J. D. J. (1998) · Reviews in Clinical Gerontology · doi:10.1017/s0959259898008090 · Cited by 632

A Macrosociological Theory of Social Structure

Blau, P. M. (1977) · American Journal of Sociology · doi:10.1086/226505 · Cited by 619

The Value of Privacy Assurance: An Exploratory Field Experiment1

Hui, K.-L., Teo, H. H., & Lee, S.-Y. T. (2007) · MIS Quarterly · doi:10.2307/25148779 · Cited by 614

Building Solidarity through Generalized Exchange: A Theory of Reciprocity

Molm, L. D., Collett, J. L., & Schaefer, D. R. (2007) · American Journal of Sociology · doi:10.1086/517900 · Cited by 589

Distributive Justice, Equity, and Equality

Cook, K. S., & Hegtvedt, K. A. (1983) · Annual Review of Sociology · doi:10.1146/annurev.so.09.080183.001245 · Cited by 558

Narcissism and romantic attraction.

Campbell, W. K. (1999) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.77.6.1254 · Cited by 502

Why Do We Need What We Need? A Terror Management Perspective on the Roots of Human Social Motivation

Pyszczynski, T., Greenberg, J., & Solomon, S. (1997) · Psychological Inquiry · doi:10.1207/s15327965pli0801_1 · Cited by 497

Egocentric interpretations of fairness and interpersonal conflict

Thompson, L., & Loewenstein, G. (1992) · Organizational Behavior and Human Decision Processes · doi:10.1016/0749-5978(92)90010-5 · Cited by 463

How social an animal: The human capacity for caring

Batson, C. D. (1990) · American Psychologist · doi:10.1037/0003-066x.45.3.336 · Cited by 485

Equity theory: A review and critique

Pritchard, R. D. (1969) · Organizational Behavior and Human Performance · doi:10.1016/0030-5073(69)90005-1 · Cited by 460

The folk psychology of souls

Bering, J. M. (2006) · Behavioral and Brain Sciences · doi:10.1017/s0140525x06009101 · Cited by 458

Reciprocity in parent-child relations over the adult life course.

Silverstein, M., Conroy, S. J., Wang, H., Giarrusso, R., & Bengtson, V. L. (2002) · The Journals of Gerontology Series B: Psychological Sciences and Social Sciences · doi:10.1093/geronb/57.1.s3 · Cited by 460

Theoretical Comparisons of Forms of Exchange

Molm, L. D. (2003) · Sociological Theory · doi:10.1111/1467-9558.00171 · Cited by 431

LMX differentiation: A multilevel review and examination of its antecedents and outcomes

Henderson, D. J., Liden, R. C., Glibkowski, B. C., & Chaudhry, A. (2009) · The Leadership Quarterly · doi:10.1016/j.leaqua.2009.04.003 · Cited by 428

Power and leadership in organizations: Relationships in transition.

Hollander, E. P., & Offermann, L. R. (1990) · American Psychologist · doi:10.1037/0003-066x.45.2.179 · Cited by 411

Ultimatum bargaining behavior

Güth, W., & Tietz, R. (1990) · Journal of Economic Psychology · doi:10.1016/0167-4870(90)90021-z · Cited by 396

A meta-analysis of satisfaction with complaint handling in services

Orsingher, C., Valentini, S., & de Angelis, M. (2010) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-009-0155-z · Cited by 375

Self-gain or self-regulation impairment? Tests of competing explanations of the supervisor abuse and employee deviance relationship through perceptions of distributive justice.

Thau, S., & Mitchell, M. S. (2010) · Journal of Applied Psychology · doi:10.1037/a0020540 · Cited by 367

Advertising in social media: a review of empirical evidence

Knoll, J. (2016) · International Journal of Advertising · doi:10.1080/02650487.2015.1021898 · Cited by 362

The Economic Sociology of Conventions: Habit, Custom, Practice, and Routine in Market Order

Biggart, N. W., & Beamish, T. D. (2003) · Annual Review of Sociology · doi:10.1146/annurev.soc.29.010202.100051 · Cited by 345

Does psi exist? Replicable evidence for an anomalous process of information transfer.

Bem, D. J., & Honorton, C. (1994) · Psychological Bulletin · doi:10.1037/0033-2909.115.1.4 · Cited by 330

Comparison of Traditional, Step-Ahead, and Peer Mentoring on Protégés' Support, Satisfaction, and Perceptions of Career Success: A Social Exchange Perspective

Ensher, E. A., Thomas, C., & Murphy, S. E. (2001) · Journal of Business and Psychology · doi:10.1023/a:1007870600459 · Cited by 308

Factors affecting adoption of online banking: A meta-analytic structural equation modeling study

Montazemi, A. R., & Qahri-Saremi, H. (2015) · Information & Management · doi:10.1016/j.im.2014.11.002 · Cited by 293

First-time mothers: Social support and confidence in infant care

Leahy Warren, P. (2005) · Journal of Advanced Nursing · doi:10.1111/j.1365-2648.2005.03425.x · Cited by 272

Processing of the incentive for social approval in the ventral striatum during charitable donation

Izuma, K., Saito, D. N., & Sadato, N. (2010) · Journal of Cognitive Neuroscience · doi:10.1162/jocn.2009.21228 · Cited by 276

Rule-based price fairness and its effect on willingness to purchase

Maxwell, S. (2002) · Journal of Economic Psychology · doi:10.1016/s0167-4870(02)00063-6 · Cited by 271

Allocating scarce resources: A contingency model of distributive justice

Skitka, L. J., & Tetlock, P. E. (1992) · Journal of Experimental Social Psychology · doi:10.1016/0022-1031(92)90043-j · Cited by 265

The effects of pay level on organization‐based self‐esteem and performance: A field study

Gardner, D. G., Van Dyne, L., & Pierce, J. L. (2004) · Journal of Occupational and Organizational Psychology · doi:10.1348/0963179041752646 · Cited by 255

Do Sociological Theories Grow?

Wagner, D. G., & Berger, J. (1985) · American Journal of Sociology · doi:10.1086/228142 · Cited by 242

Counting on Kin: Social Networks, Social Support, and Child Health Status

Kana'iaupuni, S. M., Donato, K. M., Thompson-Colon, T., & Stainback, M. (2005) · Social Forces · doi:10.1353/sof.2005.0036 · Cited by 239

Antecedents of trust in online auctions

Chiu, C.-M., Huang, H.-Y., & Yen, C.-H. (2010) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2009.04.003 · Cited by 236

Supplication and appeasement in conflict and negotiation: The interpersonal effects of disappointment, worry, guilt, and regret.

Van Kleef, G. A., De Dreu, C. K. W., & Manstead, A. S. R. (2006) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.91.1.124 · Cited by 227

Equity and repurchase intention following service failure

Palmer, A., Beggs, R., & Keown‐McMullan, C. (2000) · Journal of Services Marketing · doi:10.1108/08876040010347624 · Cited by 218

Affective Commitment to Change and Innovation Implementation Behavior: The Role of Charismatic Leadership and Employees’ Trust in Top Management

Michaelis, B., Stegmaier, R., & Sonntag, K. (2009) · Journal of Change Management · doi:10.1080/14697010903360608 · Cited by 216

Gratitude versus Entitlement: A Dual Process Model of the Profitability Implications of Customer Prioritization

Wetzel, H. A., Hammerschmidt, M., & Zablah, A. R. (2014) · Journal of Marketing · doi:10.1509/jm.12.0167 · Cited by 216

Liking versus loving: A comparative evaluation of theories.

Sternberg, R. J. (1987) · Psychological Bulletin · doi:10.1037/0033-2909.102.3.331 · Cited by 214

The Power of Reciprocity: Fairness, Reciprocity, and Stakes in Variants of the Dictator Game

Diekmann, A. (2004) · Journal of Conflict Resolution · doi:10.1177/0022002704265948 · Cited by 211

A Sociological (De)Construction of the Relationship between Status and Quality

Lynn, F. B., Podolny, J. M., & Tao, L. (2009) · American Journal of Sociology · doi:10.1086/603537 · Cited by 210

Selection of Children To Provide Care: The Effect of Earlier Parental Transfers

Henretta, J. C., Hill, M. S., Li, W., Soldo, B. J., & Wolf, D. A. (1997) · The Journals of Gerontology Series B: Psychological Sciences and Social Sciences · doi:10.1093/geronb/52b.special_issue.110 · Cited by 202

Status Processes in Enduring Work Groups

Cohen, B. P., & Zhou, X. (1991) · American Sociological Review · doi:10.2307/2095778 · Cited by 194

Toward a Unified Science of Hierarchy: Dominance and Prestige are Two Fundamental Pathways to Human Social Rank

Cheng, J. T., & Tracy, J. L. (2014) · The Psychology of Social Status · doi:10.1007/978-1-4939-0867-7_1 · Cited by 187

Measures of social outcomes in disability research

Dijkers, M. P. J. M., Whiteneck, G., & El-Jaroudi, R. (2000) · Archives of Physical Medicine and Rehabilitation · doi:10.1053/apmr.2000.20627 · Cited by 174

Can a leader be seen as too ethical? the curvilinear effects of ethical leadership

Stouten, J., van Dijke, M., Mayer, D. M., De Cremer, D., & Euwema, M. C. (2013) · The Leadership Quarterly · doi:10.1016/j.leaqua.2013.05.002 · Cited by 170

Toward a Sociological Theory of Motivation

Turner, J. H. (1987) · American Sociological Review · doi:10.2307/2095389 · Cited by 171

RESEARCH: "Church-Based Social Ties, A Sense of Belonging in a Congregation, and Physical Health Status"

Krause, N., & Wulff, K. M. (2005) · The International Journal for the Psychology of Religion · doi:10.1207/s15327582ijpr1501_6 · Cited by 170

The Sex Difference in Depression Across 29 Countries

Hopcroft, R. L., & Bradley, D. B. (2007) · Social Forces · doi:10.1353/sof.2007.0071 · Cited by 164

Relationship marketing in the financial services industry: The importance of customer education, participation and problem management for customer loyalty

Eisingerich, A. B., & Bell, S. J. (2006) · Journal of Financial Services Marketing · doi:10.1057/palgrave.fsm.4760022 · Cited by 160

Economic Abuse in the Lives of Women Abused by an Intimate Partner: A Qualitative Study

Sanders, C. K. (2015) · Violence Against Women · doi:10.1177/1077801214564167 · Cited by 155

Internal standards revisited: Effects of social comparisons and expectancies on judgments of fairness and satisfaction

Austin, W., McGinn, N. C., & Susmilch, C. (1980) · Journal of Experimental Social Psychology · doi:10.1016/0022-1031(80)90049-9 · Cited by 149

On social norms: The evolution of considerate smoking behavior

Nyborg, K., & Rege, M. (2003) · Journal of Economic Behavior & Organization · doi:10.1016/s0167-2681(03)00031-3 · Cited by 135

Reciprocity and credit building in a laboratory dyad.

Pruitt, D. G. (1968) · Journal of Personality and Social Psychology · doi:10.1037/h0025323 · Cited by 139

Human-Agent and Human-Robot Interaction Theory: Similarities to and Differences from Human-Human Interaction

Krämer, N. C., von der Pütten, A., & Eimler, S. (2012) · Studies in Computational Intelligence · doi:10.1007/978-3-642-25691-2_9 · Cited by 135

The envious brain: The neural basis of social comparison

Dvash, J., Gilam, G., Ben‐Ze'ev, A., Hendler, T., & Shamay‐Tsoory, S. G. (2010) · Human Brain Mapping · doi:10.1002/hbm.20972 · Cited by 132

Relationships between counterproductive work behavior, perceived justice and climate, occupational status, and leader-member exchange

Chernyak-Hai, L., & Tziner, A. (2014) · Revista de Psicología del Trabajo y de las Organizaciones · doi:10.5093/tr2014a1 · Cited by 129

The shadow of indebtedness: bridewealth and norms constraining female reproductive autonomy

Horne, C., Dodoo, F. N.-A., & Dodoo, N. D. (2013) · American Sociological Review · doi:10.1177/0003122413484923 · Cited by 108

Principles of Theoretical Analysis

Jasso, G. (1988) · Sociological Theory · doi:10.2307/201910 · Cited by 106

Effect of the social environment on alcohol involvement and subjective well-being prior to alcoholism treatment.

Beattie, M. C., Longabaugh, R., Elliott, G., Stout, R. L., Fava, J., & Noel, N. E. (1993) · Journal of Studies on Alcohol · doi:10.15288/jsa.1993.54.283 · Cited by 99

Job satisfaction and mental health of temporary agency workers in Europe: a systematic review and research agenda

Hünefeld, L., Gerstenberg, S., & Hüffmeier, J. (2020) · Work & Stress · doi:10.1080/02678373.2019.1567619 · Cited by 97

Equity Theory and Time: A Reformulation

Cosier, R. A., & Dalton, D. R. (1983) · The Academy of Management Review · doi:10.5465/amr.1983.4284741 · Cited by 93

Effect of resource class on retaliation to injustice in interpersonal exchange

Donnenwerth, G. V., & Foa, U. G. (1974) · Journal of Personality and Social Psychology · doi:10.1037/h0036201 · Cited by 87

Social interdependence theory and university instruction – theory into practice.

Johnson, D. W., & Johnson, R. T. (2002) · Swiss Journal of Psychology · doi:10.1024//1421-0185.61.3.119 · Cited by 87