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Cited by 6,250

The DOI matches its Crossref record.

Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors

Williams, Larry J., Anderson, Stella E.·1991·Journal of Management
DOI 10.1177/014920639101700305
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Abstract

Previous organizational citizenship behavior (OCB) research (a) has not demonstrated that extra-role behaviors can be distinguished empirically from in-role activities, and (b) has not examined the relative contributions of components ofjob satisfaction a nd organizational commitment to the performance of OCBs. Factor analysis of survey data from 127 employees' supervisors supported the distinction between in-role behaviors and two forms of OCBs. Hierarchical regression analysis found two job cognitions variables (intrinsic and extrinsic) to be differentially related to the two types OCBs, but affective variables and organizational commitment were not significant predictors. The link between the present findings and previous research is discussed, as are directions forfuture research.

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Metadata

Authors
Williams, L. J., & Anderson, S. E.
Venue
Journal of Management
Publisher
SAGE Publications
Published
1991-09
Volume
17
Issue
3
Pages
601-617
ISSN
  • 0149-2063 (ISSN-L)
  • 1557-1211
DOI
10.1177/014920639101700305
OpenAlex
W1983115028
Cited by
6,250
References
0
FWCI
15.18
Type
journal article
Language
en
Open access
closed

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